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Reviews

4.6 / 5Wonderful
3,164 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Sky Tower
    1 min walk
  • Popular Location
    SkyCity Casino
    1 min walk
  • Popular Location
    Aotea Centre
    4 min walk
  • Airport
    Auckland (AKL-Auckland Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Grand King Room

    Room Amenities

    • 29 sq m
    • Sleeps 3
    More details
  • Grand Harbour View King Room

    Room Amenities

    • 29 sq m
    • Sea view
    • Sleeps 3
    More details
  • Grand Twin Room

    Room Amenities

    • 29 sq m
    • Sleeps 4
    More details
  • Grand Deluxe Suite

    Room Amenities

    • 58 sq m
    • City view
    • Sleeps 3
    More details
  • Grand Accessible King Room

    Room Amenities

    • 29 sq m
    • Sleeps 3
    More details
  • Grand Deluxe King Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Grand Deluxe Harbour View King Room

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Auckland

In the city centre and near a train station, The Grand by SkyCity is in an area with good shopping. Queen Street Shopping District and Sylvia Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Kelly Tarlton's Underwater World. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 1 min walk
  • Aotea Centre - 4 min walk
  • The Civic - 5 min walk
  • Queen Street Shopping District - 5 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Gusto – Buffet restaurant offering Italian cuisine. Serves breakfast, lunch and dinner.
  • TheGrill by Sean Connolly – Serves lunch and dinner.

About this property

The Grand by SkyCity

Luxury Auckland hotel in Auckland Central Business District, walk to Sky Tower
Along with 15 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 3 bars/lounges and a fitness centre are on-site. All 312 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and plasma TVs with satellite channels. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests.
The Grand by SkyCity offers 312 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. A pillow menu is available. Plasma televisions come with premium satellite channels and pay-per-view films.
Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: NZD 35 per night
Valet parking: NZD 55.00 per night
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 35 for adults and NZD 17.5 for children
15 restaurants and 4 coffee shops
3 bars/lounges
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

English
French
Hindi
Korean
Portuguese
Spanish

Business services

24-hour business centre
1 meeting room

Outdoors

Terrace

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - Thai
Massage/treatment rooms
Reflexology
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Casino
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

pay films
plasma TV
premium channels
satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: NZD 35 for adults and NZD 17.5 for children (approximately)
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 55.00 per night
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Skycity Grand Hotel Auckland
  • Skycity Grand Hotel
  • Skycity Grand Auckland
  • Skycity Grand
  • Hotel Skycity Grand
  • SKYCITY Grand Hotel Auckland, New Zealand
4.6

Wonderful

5 - Excellent
2,137
4 - Good
819
3 - Okay
147
2 - Mediocre
49
1 - Poor
12
4.7
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Location is great! Cleaning staff was TERRIBLE. Our room wasn’t even serviced one day. The next day it was serviced, left the trash, kept dirty glasses and did not vacuum. Honestly would not recommend it.

Stayed 5 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, great location and lovely staff. Room very clean.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel no complaints. Don’t understand a bad review.

Stayed 3 nights in Feb. 2020

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