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Reviews of Motel 6 Norcross, GA - Atlanta Northeast

2 out of 5
Motel 6 Norcross, GA - Atlanta Northeast
6015 Oakbrook Pkwy, Norcross, GA

Reviews

5.2
Rating 10 - Excellent. 164 out of 1003 reviews" "
Rating 8 - Good. 154 out of 1003 reviews" "
Rating 6 - Okay. 169 out of 1003 reviews" "
Rating 4 - Poor. 134 out of 1003 reviews" "
Rating 2 - Terrible. 382 out of 1003 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Gerald

It was clean and accessible
Stayed 3 nights in Apr 2024

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded this motel. Surprisely clean ☺️
Stayed 7 nights in Apr 2024

6/10 Okay

Regenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone kept coming into my room that wasn’t house keeping , moving things around.I told front desk, they didn’t seem too surprised about it. So this much be a normal occurrence , but still unacceptable .
Stayed 7 nights in Apr 2024

8/10 Good

Caliente

Uuu
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay for what you get.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 16 Apr 2024
Hi Michael, Thank you for the perfect rating!Natalie #Team6

8/10 Good

Janaris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.. customer service was awesome..
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 16 Apr 2024
Hi Janaris, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

8/10 Good

Tiphanie

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Im a regular. The Staff upfront are very nice. Its within walking distance of gas station shopping and restaurants. The place stays peaceful its what enjoy most. Its also the cleanest motel 6 we have ever stayed in.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 16 Apr 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

2/10 Terrible

Tiphanie

Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Stayed 1 night in Mar 2024

8/10 Good

Anthony

Stayed 1 night in Mar 2024

10/10 Excellent

Kaylea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Kaylea,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Robin

I didn't like the fact no mini fridge no microwave
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi RobinThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Lillie

Stayed 1 night in Jan 2024

6/10 Okay

Julius

Liked: Cleanliness, staff & service
My stay was good. Wi Fi is hit or miss tho. Other than that my stay was fine. I only had to kill one roach! Lol!!
Stayed 4 nights in Dec 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Employees
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Hung,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Kathryn

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
They said I had a reservation for a smoking room (NO!) & then said they had no more rooms with one bed…I could have one with 2 beds for more $! I was able to show them thru the Expedia app that I reserved a non-smoking & the backed down. Unfortunately the heater wasn’t working so I spent 2 cool nights with my sweatshirt on.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Kathryn,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Julius

Liked: Cleanliness, staff & service
Staff is very cool.
Stayed 5 nights in Nov 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

dwayne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Jameel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches
Stayed 1 night in Nov 2023

10/10 Excellent

Letitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Super cool
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Alex,Thank you for the perfect rating!!Lilith#Team6

8/10 Good

Dr. Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Prescilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jasmin

Liked: Cleanliness
Disliked: Staff & service
GO SOMEWHERE ELSE
The man at the front desk is rude and dismissive. Acts like he has a problem with black people. Sick of indians working in environments where they hate the demographic
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Jasmin,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

QUASHANDRA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Julius

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Julius

Liked: Cleanliness, staff & service, room comfort
Stay was ok. WiFi kept disconnecting so I had to keep calling tech support. And also there are bubbles in da ceiling from when it rains
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Julius,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

Austin

Liked: Cleanliness
alright
Stayed 1 night in Sep 2023

8/10 Good

Nia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches dropping from ceiling like Domino's. Roaches crawling in bed all over my face. Roaches in dog bowl dog water etc. Complain about room was told no refund. Please don't go here you'll be better off renting a room in a Dumpster.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 26 Sept 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Alexjandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loves my stay
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Lexus

Stayed 1 night in Sep 2023

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

William

Stayed 1 night in Sep 2023

6/10 Okay

Julius

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dametrish

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice overall
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Dametrish,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Kathleen

Disliked: Amenities, property conditions & facilities
The shower in my room did not work i paid for a smoking room was then placed in non smoking room after because of no availability without discounted price
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Kathleen,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Scott

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty parking lot with trash
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Scott,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Mesut

-
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Mesut,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Jeanie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Motel 6 in this Norcross area does not have a deposit. It is relatively clean for a motel and there are no apparent safety issues with the property or the guests. The prices are a little to high for a motel but the prices of everything are too high nowadays so take your pick. Staff is great!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 11 Sept 2023
Hi Jeanie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ravi Patel on 27 Aug 2023
Thank you for choosing Motel 6. We really appreciate your business.

2/10 Terrible

Tiffanie

Stayed 1 night in Jul 2023

2/10 Terrible

Acner

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No refound not good
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2023
Response from Ravi Patel on 27 Aug 2023
Thank you for choosing Motel 6. We really appreciate your business.

8/10 Good

Shi

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and clean
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug 2023
Hi Shi, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Bobby

Disliked: Cleanliness, staff & service, property conditions & facilities
Got bugs
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 21 Aug 2023
Hi Bobby,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6