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Reviews of Hotel Indigo Atlanta Midtown, an IHG Hotel

3.5 out of 5
Hotel Indigo Atlanta Midtown, an IHG Hotel
683 Peachtree Street NE, Atlanta, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dixon, Kirkland

Liked: Cleanliness, staff & service
Convenient location. Across street from Fox Theatre if seeing a show. Many walkable places to get food or a drink. Room let in lot of outside noise and hotel is older.
Stayed 1 night in Apr 2024

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay. Bathroom was small about the size on an airplane. Good location easy safe access to Ga Tech
Stayed 1 night in Mar 2024
Response from Gabriele on 7 Apr 2024
Hello, and thank you for your review! We are so glad you enjoyed your stay with us, and we hope you enjoyed Georgia Tech! Please stay with us again!

10/10 Excellent

Crystal

Stayed 1 night in Mar 2024

10/10 Excellent

Wilhelmina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I were staying longer. Thank you for your STAFF! Taylor, Archie, and the 2 bartenders. Never disappoints
Stayed 1 night in Mar 2024
Response from Gabriele on 7 Apr 2024
Taylor, Archie, and others are so glad you stayed with us! We can't wait to see you again!

6/10 Okay

Vivian

Liked: Cleanliness, property conditions & facilities
The bathroom are really small but nice. Also the rooms doesn’t have microwaves in them.
Stayed 2 nights in Mar 2024
Response from Gabriele on 7 Apr 2024
Hello, and thank you for your review! We do have a microwave in the lobby for guests to use, and while we have small bathrooms, we have BIG service! I'm so glad you were able to experience that!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gabriele on 7 Apr 2024
5 out of 5! Wow! A perfect score! Please stay with us again!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gabriele on 24 Feb 2024
Hello, and thank you for your review! We strive for perfect responses, especially from guests like you!

10/10 Excellent

Allie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was very clean and comfortable.
Stayed 1 night in Feb 2024
Response from Gabriele on 24 Feb 2024
Hello, and thank you for your review! We're glad you had a great stay, and our wonderful staff could help with that!

8/10 Good

Gunnar

Stayed 2 nights in Feb 2024
Response from Gabriele on 7 Apr 2024
Hello, and thank you for your review! We strive to have perfect stays... what could we have done better?

10/10 Excellent

Victoria

Stayed 1 night in Feb 2024
Response from Gabriele on 7 Apr 2024
5 out of 5! Wow! A perfect score! Please stay with us again!

6/10 Okay

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities
I lived the feel of the hotel but the bathroom in our room was sooo tiny that I had to squeeze into the shower sideways. The toilet was only one foot from the counter so I could rest my head on it while using the toilet. The doors were also folding ones, like you would find on an airplane. When booking, you want to ensure that your room has a bigger bathroom - trust me.
Stayed 2 nights in Jan 2024
Response from Gabriele on 29 Feb 2024
Hello, and thank you for your review! Our rooms and bathrooms are a little bit smaller, owing to the historic nature of the building, but we are glad you enjoyed the vibe and the service of our staff!

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, bathroom really small.
Stayed 2 nights in Dec 2023
Response from Gabriele on 29 Feb 2024
Hello, and thank you for your review! Our rooms and bathrooms are a bit smaller, owing to the historic nature of the building. We hope you enjoyed your stay and will return soon!

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gabriele on 29 Feb 2024
Hello, and thank you for your review! We're so glad to receive a perfect score, especially from great guests like you!

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gabriele on 29 Feb 2024
Hello, and thank you for your review! We're so glad to receive a perfect score, especially from great guests like you!

10/10 Excellent

Catherine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and beds were comfortable. Bathroom was like a cruise ship...way too small for one person and since this was a shared room with a friend - we made it work but was not preferred. Smallest I have ever seen. Faucet was too big for sink which was awkward. Breakfast was delicious but coffee was kept in a carafe which did not keep it hot enough and there was no one going around to heat up coffee. Service was terribly slow...a busy week with Atlanta Market and this should have been quick turn over but was really not good. Also, upon arrival check in clerk was not very friendly. She was better as the days went on but bristly at first. Overall the hotel was very nice and the people were nice. In the garage the day we checked out...someone was in their car smoking pot and it was very strong. We were a bit taken back by how strong it was and had to load our car up and it was a bit scary. This was during the day and was still a bit scary.
Stayed 3 nights in Jan 2024
Response from Gabriele on 24 Feb 2024
Hello, and thank you for your review! We're so glad you enjoyed your stay with us... we are working on improving the issues you mentioned, so your next stay will be even better!

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff and bartenders we had contact with were very professional and made you feel welcome.
Stayed 1 night in Jan 2024
Response from Gabriele on 29 Feb 2024
Hello and thank you for your review! We're so glad you enjoyed our staff... we enjoyed having you as our guest!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Maintenance
The window shades were remote controlled but it did not work. There was no folding stand to pack or unpack luggage.
Stayed 3 nights in Jan 2024
Response from Gabriele on 21 Jan 2024
Hello, and thank you for your review! It sounds like you may have had a ADA-style room. We are working to fix the issues with some of these rooms, and we do have other room types available... just ask!

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room - but tiny restroom
The room was clean and modern. While the bathroom was nice, it was quite small. I can’t imagine a large person being able to fit comfortably on the toilet!
Stayed 1 night in Jan 2024
Response from Gabriele on 21 Jan 2024
Hello, and thank you for your review! We do have small bathrooms, owing to the historic nature of the building, but we are glad you enjoyed your stay! We hope you'll stay with us again soon!

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gabriele on 13 Jan 2024
Hello, and thank you for your review! 5-star reviews like yours motivate our staff!

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were attending an event at the fox theater and this was very convenient. The staff was extremely friendly and helpful! Great stay!!
Stayed 1 night in Dec 2023
Response from Gabriele on 9 Jan 2024
Hello, and thank you for your review! We're so glad you enjoyed your stay with us, and the show at the Fox! We love having our show guests come again and again. Happy New Year!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The hotel was convenient to a lot of good restaurants and to the MB stadium. Excellent location for the Fox. It’s a historic property, so the bathroom was very small.
Stayed 3 nights in Dec 2023
Response from Gabriele on 9 Jan 2024
Hello, and thank you for your review! We're so glad you enjoyed your stay, and we hope to see you again soon! We hope you have a Happy New Year!

10/10 Excellent

Tracie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, Clean rooms! Great NYE stay!!
Stayed 3 nights in Dec 2023
Response from Gabriele on 9 Jan 2024
Hello, and thank you for your review! We're so glad to hear you had a great NYE Weekend, courtesy of our staff and great hotel! Our wish for you is a Happy New Year with lots of fun along the way!

8/10 Good

Gerald

Stayed 2 nights in Dec 2023
Response from Gabriele on 29 Feb 2024
Hello and thank you for your review! We're so glad we received such a great score! Please visit us again soon!

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gabriele Webster on 30 Dec 2023
Thank you for your review. We hope you will stay with us in the future.

6/10 Okay

Tainesa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Dec 2023
Response from Gabriele Webster on 26 Dec 2023
Dear Mary Peters,Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo ATLANTA MIDTOWN.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.Again, thank you for sharing your comments.

8/10 Good

Guinnevere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pick
Our 2 night stay was lovely. Sierra at the front desk was wonderful!! So friendly and welcoming. Room service- took an hour for coffee to arrive and it was cold. The bathroom was TINY! But overall a lovely hotel with a cool backstage theater vibe. The bar had good cocktails and it is in a great location.
Stayed 2 nights in Dec 2023
Response from Gabriele on 22 Dec 2023
Hello, and thank you for your review! We're so glad you enjoyed your stay with us... we will make sure our room service is better for your next stay! We will also make sure Cierra gets the recognition she deserves!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfortable but bathroom TINY.
Stayed 3 nights in Dec 2023
Response from Gabriele on 22 Dec 2023
Hello, and thank you for your review! Our rooms are a bit smaller, owing to the historic nature of the building. We still hope you had a great time, and you will return to us soon!

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Gabriele on 22 Dec 2023
Hello, and thank you for your review! We love great guests!

4/10 Poor

Christy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
All was ok but parking is a little inconvenient. Bathrooms are extremely small- smaller than ship bathrooms. Bathroom dirty with mold in corners of shower.
Stayed 1 night in Dec 2023
Response from Gabriele Webster on 20 Dec 2023
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo ATLANTA MIDTOWN.I would like to start by apologizing to you for not meeting your expectations as it relates to the bathroom. This is a historical property and we are not able to make structural changes. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gabriele Webster on 20 Dec 2023
Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA MIDTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
A nice , quaint place.
The Hotel is right across the street from the Fox theater. It’s a nice, quiet place with a decent restaurant. The only drawback is the bathroom, it’s minute it’s extremely small.
Stayed 1 night in Dec 2023
Response from Gabriele Webster on 18 Dec 2023
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo ATLANTA MIDTOWN.I would like to start by apologizing to you for not meeting your expectations as it relates to the bathroom. This is Historic property and we are unable to make structural changes to bathroom. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience even though bathroom was tiny
Stayed 2 nights in Dec 2023
Response from Gabriele Webster on 18 Dec 2023
Dear Nandai Watkins,Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA MIDTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo,

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super tiny bathroom
Stayed 1 night in Dec 2023
Response from Gabriele Webster on 18 Dec 2023
Dear Nandai Watkins,Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA MIDTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo,

10/10 Excellent

Cilicia

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Gabriele Webster on 18 Dec 2023
Dear Nandai Watkins,Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA MIDTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 8 day stay
Cierra provided excellent service. In fact, the entire staff was friendly and helpful. Great location and great stay.
Stayed 8 nights in Nov 2023
Response from Gabriele Webster on 18 Dec 2023
Dear Nandai Watkins,Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA MIDTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo,

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gabriele Webster on 18 Dec 2023
Dear Nandai Watkins,Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA MIDTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo,

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
y
Stayed 1 night in Nov 2023
Response from Gabriele Webster on 18 Dec 2023
Dear Nandai Watkins,Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA MIDTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo,

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel to stay in for our visit to Fox Theatre
Stayed 1 night in Nov 2023
Response from Gabriele on 22 Nov 2023
Thank you for staying at our hotel and I am very happy you enjoyed your stay. Please come and visit us very soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gabriele on 23 Nov 2023
Thank you for staying with us. We hope serve you the future.

8/10 Good

Makayla

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Gabriele on 23 Nov 2023
Thank you for staying with us. We hope serve you the future.

10/10 Excellent

Jimmilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gabriele on 23 Nov 2023
Thank you for staying with us. We hope serve you the future.

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a lovely time.. the bathrooms are a snug fit but it didn't bother us
Stayed 3 nights in Nov 2023
Response from Gabriele on 23 Nov 2023
Thank you for staying with us. We hope to serve you the future.

8/10 Good

Terri, Aubrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so unique and the staff is one of the best ive experienced. Unfortunately they had tech issues and couldnt check us in. But they were so accommodating and placed us elsewhere at theor cost.
Stayed 1 night in Nov 2023
Response from Gabriele Webster on 1 Dec 2023
Hello, we appreciate your review. We hope to be your hotel of choice in the future.

10/10 Excellent

Claudia

Stayed 3 nights in Nov 2023
Response from Gabriele on 23 Nov 2023
Thank for staying with us and for completing this survey. We hope to be able to service you in the future.

4/10 Poor

Joy

Business traveller
Disliked: Amenities
The hotel was nothing like the pictures and pretty seedy The reservation person was very unfriendly and not helpful at all.
Stayed 1 night in Nov 2023
Response from Gabriele Webster on 1 Dec 2023
Hello, we appreciate your review. Thank you for staying at Hotel Indigo Midtown. We apologize for the experience you had with our staff. We strive for excellent customer service and we remain in a constant state of training to improve. We hope to be your hotel of choice in the future.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gabriele Webster on 1 Dec 2023
Hello, we appreciate your review. Thank you for staying at Hotel Indigo Midtown. We hope to be your hotel of choice in the future.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Never again
The building is old! The air conditioning unit in my room smelled bad. The bathroom is TINY! The room was clean. The staff is nice, however I ordered room service and there was a long strand of hair cooked into my food and is pictured below. I checked out that morning.
Stayed 2 nights in Nov 2023
Response from Gabriele on 23 Nov 2023
Hello, we are very sorry to hear about your experience. Please let me assure you that is not the expectation of hotel Indigo to provide a poor experience. We have addressed the regarding the food. We do hope you will give us another chance. Please reach out to management if you would like to discuss this further. Thanks.

10/10 Excellent

Mandi

Stayed 1 night in Nov 2023
Response from Gabriele Webster on 1 Dec 2023
Hello, we appreciate your review. Thank you for staying at Hotel Indigo Midtown. We hope to be your hotel of choice in the future.

10/10 Excellent

Trinity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here is a must
Awesome hotel if you’re attending a show at the Fox Theatre. The location was perfect, the staff was super friendly and the room was small but perfect for a night away. The bar downstairs had great food and delicious drinks from a great bartender. Will definitely stay here again.
Stayed 1 night in Nov 2023
Response from Gabriele on 23 Nov 2023
Hello, so glad you enjoyed your stay with us. We hope you'll come back. Thanks for the awesome review.

10/10 Excellent

Wynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gabriele on 23 Nov 2023
Thank you for staying with us. We hope serve you the future.