Bar (on property)

Reviews of Nightcap at Atherton Hotel

3 out of 5
Nightcap at Atherton Hotel
90 Main Street, Atherton, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 189 reviews" "
Rating 8 - Good. 90 out of 189 reviews" "
Rating 6 - Okay. 27 out of 189 reviews" "
Rating 4 - Poor. 8 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Morag

Business traveller, Travelled with partner
Location
Stayed 1 night in Mar 2024

10/10 Excellent

Naomie

Stayed 1 night in Dec 2023

8/10 Good

Toya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms. Big bathroom. Awesome bed. Great size tv. Nice cold air con. Happy to see bottled water in the fridge. Wifi didnt work in the room i was in. ( didnt bother me ) shower was a bit mouldy on the tiles.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We probably chose the worst time to explore Atherton as post-cyclone weather conditions did not allow us to really do anything - when it became apparent that the rain would not be letting up at all, the manager allowed us to cancel the remaining days of our stay so we could escape South to drier climes. Room was spotlessly clean, had a large balcony and the lounge downstairs was nice. The staff was very friendly and helpful, and we were quite comfortable.
Stayed 4 nights in Dec 2023

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern affordable accommodation, secure access to the rooms but can be noisy at certain times due to being above a pub. Overall a enjoyable stay.
Stayed 1 night in Dec 2023
Response from Accommodation Team on 11 Dec 2023
Thank you Michael, glad to hear that overall you enjoyed your stay.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay in comfortable and spacious room. Staff were friendly and helpful and keen to please. Dining facility offered good and reasonably priced meals.
Stayed 1 night in Nov 2023
Response from Accommodation Team on 11 Dec 2023
Thank you Richard, we appreciate your positive review.

10/10 Excellent

Trevor

Stayed 2 nights in Oct 2023
Response from Accommodation Team on 2 Nov 2023
Thanks Trevor - we appreciate your great feedback!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, food was good
Stayed 1 night in Oct 2023
Response from Accommodation Team on 16 Oct 2023
Thanks Brian for your great review!

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 1 night in Sep 2023
Response from Accommodation Team on 16 Oct 2023
Thanks Cassandra, we appreciate your great review!

8/10 Good

Stephen

Travelled with partner
Liked: Amenities
Rooms comfortable and quiet. Meals are good and value for money
Stayed 1 night in Aug 2023
Response from Accommodation Team on 16 Oct 2023
Thanks Stephen, glad you enjoyed your stay!

8/10 Good

Craig

Travelled with family
Liked: Amenities
Everything great. Only real gripe is we found the beds too soft and the main bar closes quite early.
Stayed 2 nights in Aug 2023
Response from Accommodation Team on 16 Oct 2023
Thanks Craig - we appreciate your honest feedback.

10/10 Excellent

Kandese

Stayed 1 night in Aug 2023
Response from Accommodation Team on 16 Oct 2023
Thanks Kandese.

8/10 Good

Ettore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service; good value
Stayed 3 nights in Jul 2023
Response from Nightcap at Atherton Hotel QLD on 23 July 2023
Ettore,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Jake BarlowNightcap at Atherton Hotel QLD

10/10 Excellent

Jan

Great stay, great food, excellent service
Stayed 1 night in Jun 2023
Response from Accommodation Team on 26 June 2023
Thank you Jan - we're glad to hear that you enjoyed your stay and look forward to welcoming you back next time you visit our beautiful region.

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Accommodation Team on 16 Mar 2023
Hi Lynette - thanks so much for your great review. We look forward to welcoming you back again soon.

6/10 Okay

Stephen

Stayed 1 night in Feb 2023
Response from Jake. on 1 Apr 2023
Stephen,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Jake BarlowNightcap at Atherton Hotel QLD

10/10 Excellent

J-Tech Systems

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2023
Response from Accommodation Team on 31 Jan 2023
Thanks for your great review! Hope to see you again soon. Safe travels.

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very good service
Response from Accommodation Team on 11 Jan 2023
Thank you Shane for your great review! We look forward to welcoming you back next time.

8/10 Good

Andrea An Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Response from Accommodation Team on 11 Jan 2023
Hi Andrea - glad to see you enjoyed your stay.

10/10 Excellent

Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and quiet room. Staff throughout the whole hotel were very friendly and made you feel at home. Great meal in bistro also
Stayed 2 nights in Oct 2022
Response from Accommodation Team on 24 Oct 2022
Thanks Gay for your great review! We look forward to seeing you next time you visit Atherton.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Still favourite
My favourite hotel when we go down that way. Everything perfect but disappointed that there was only one chair. We had a scrumptious meal from the dining room which we were allowed to take back but one of us had to sit on the bed to eat it. Just a tiny detail. That’s all. Still my favourite pub.
Stayed 1 night in Oct 2022
Response from Accommodation Team on 13 Oct 2022
Thank you so much for your great review Sharon! We love to hear that we're your favourite hotel and look forward to welcoming you back.

10/10 Excellent

Heather

Stayed 2 nights in Sep 2022

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service by staff very good, couldn’t do enough to help Motel very clean
Stayed 1 night in Sep 2022
Response from Accommodation Team on 3 Oct 2022
Thanks Shane - we really appreciate your great review and were happy to hear you enjoyed your stay. See you next visit!

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was great place to stay, everything we needed, Clean, great comfortable beds.
Stayed 1 night in Aug 2022
Response from Venue Manager - Jake on 30 Aug 2022
Thanks Lorraine for your great review! We look forward to welcoming you back.

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service
Room recently renovated and very nice.
Stayed 1 night in Aug 2022
Response from Venue Manager - Jake on 23 Aug 2022
Thank you Sarah - we're glad that you enjoyed your stay and look forward to welcoming you back again next time you're in our beautiful region.

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasantly surprised by the beautiful room would definitely stay a the Atherton Hotel again very comfortable ,modern ,clean and spacious room
Stayed 1 night in Aug 2022
Response from Venue Manager - Jake on 23 Aug 2022
Thanks so much Adrian for your great review. Glad you enjoyed your stay. See you next time.

8/10 Good

David

Stayed 1 night in Jul 2022

8/10 Good

Bob

Liked: Cleanliness, property conditions & facilities, room comfort
room was clean details about facilities shown on line did not include access to Fox Sports and other streaming services Door to bathroom was VERY squeaky, enough to wake you up.
Stayed 1 night in Mar 2022
Response from Accommodation Team on 29 Mar 2022
Good morning Bob, thank you for your constructive feedback. We do appreciate that, have oiled the squeaky door and will work to update all our facilities.

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, central, good price, staff friendly. Would stay there again.
Stayed 2 nights in Oct 2021
Response from Accommodation Team on 11 Oct 2021
Thank you Karen - we look forward to seeing you again!

10/10 Excellent

peter john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was spacious, the staff friendly and helpful and the meals were great. They even supplied a free breakfast pack as they couldn't serve meals in the morning. Rooms clean and mini fridge and microwave and kettle. Highly recommend the place.
Stayed 2 nights in Sep 2021
Response from Accommodation Team on 30 Sept 2021
Thank you Peter for your great review! We will share your comments with the team and look forward to welcoming you back again next time.

8/10 Good

Max

Business traveller
Great stay.
Great stay, no problems. Just ask for a room that doesn't back onto the beer garden if you're sensitive to noise.
Stayed 3 nights in Sep 2021
Response from Accommodation Team on 27 Sept 2021
Thank you Max - we appreciate the time you have taken to provide your great review. We do hope to welcome you back again sometime.

8/10 Good

Alison

Stayed 1 night in Sep 2021
Response from Accommodation Team on 23 Sept 2021
Thanks Alison!

10/10 Excellent

Keerthi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious with all the facilities and most impotantly clean. Staff are ver friendly, supportive.
Stayed 4 nights in Aug 2021
Response from Accommodation Team on 26 Aug 2021
Thank you Keerthi - we are glad you enjoyed your stay and hope you settle into your new home soon.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Thoroughly recommend this hotel. Staff so helpful and pleasant. Can’t fault it.
Stayed 1 night in Aug 2021
Response from Venue Manager - Jake on 3 Aug 2021
Thank you Jacqueline! We really appreciate your great feedback and do look forward to welcoming you back again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you would expect in a regular hotel room.
Stayed 1 night in Jul 2021
Response from Accommodation Team on 26 July 2021
Thank you! We do hope to see you again next time you are in our beautiful region.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed
Stayed 1 night in Jul 2021
Response from Accommodation Team on 15 July 2021
Thank you! Glad to hear you had a restful sleep.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2021
Response from Accommodation Team on 15 July 2021
Thank you!

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
A good spot to stay overnight, close to everything. I was disappointed in the cleanliness however, hair in the bath tub/shower really put me off. However bedding comfortable and it did the job.
Stayed 1 night in Jun 2021
Response from Accommodation Team on 15 June 2021
Hello - thank you for taking the time to provide your review. We are also disappointed that our usual standards were not met for your stay and will ensure to put processes in place so this does not happen again. Glad that overall you enjoyed our convenient location and comfortable bed.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely as was the food. Being in the main street means great location. Have stayed here 3 times now and highly recommend.
Stayed 2 nights in May 2021
Response from Accommodation Team on 24 May 2021
A big thank you for your wonderful review! We're glad to hear we are doing things right and will look forward to seeing you next time around.

4/10 Poor

Helen

Liked: Cleanliness, staff & service
Disappointing
We were disappointed with our room which had no window. The shower too was awkward to get into. Parking was free, but not secure. The staff were pleasant, particularly the girl who we first met. The best thing about the hotel was its position. The food downstairs was uninspiring and the dining room lacked atmosphere. We won’t stay there again.
Stayed 3 nights in May 2021
Response from Atherton Hotel on 19 May 2021
Thank you Helen - we do appreciate your constructive feedback and are sorry to hear that your stay with us did not meet your expectations. We have taken on board your comments and will work with the team to improve. Regards Jessica

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
a bit rough around the edges and our friends had to change rooms because of noise and an uncovered skylight.
Stayed 2 nights in Apr 2021
Response from Accommodation Team on 30 Apr 2021
Thank you for taking the time to provide your valued feedback. We are working on a solution for the skylight in that particular room. Many thanks

6/10 Okay

Verified traveller

Travelled with partner
The hotel is a very basic three star property. There are no bells or whistles. But, it a fine place to sleep.
Stayed 1 night in Apr 2021
Response from Accommodation Team on 29 Apr 2021
Thank you - glad to hear that you rested up well whilst staying with us. Appreciate your comments. Many thanks.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good but a little noisy at times due to being above the pub.
Stayed 2 nights in Apr 2021
Response from Accommodation Team on 27 Apr 2021
Thank you for your valuable feedback, we appreciate your time and glad that overall you did enjoy your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
My family had a very enjoyable stay at the Atherton Hotel. It was conveniently located with easy access to local attractions.The staff were very friendly and helpful. Our room was spacious and comfortable. Meals at the hotel bistro were great.
Stayed 2 nights in Feb 2021
Response from Accommodation Team on 3 Mar 2021
Thank you - we're glad to hear that you had a great stay and hope we can welcome you back again in the future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of town. So convenient. Very spacious room with balcony. Aircon was welcome
Stayed 1 night in Feb 2021
Response from Atherton Hotel on 8 Feb 2021
Thank you! We're glad to hear you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, girls in reception were lovely. Rooms were cleaned up for us everyday without asking
Stayed 4 nights in Jan 2021
Response from Atherton Hotel on 25 Jan 2021
Thank you - it was our pleasure!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great if you need to get up early.
Everything was good except we needed to sleep in after a very late night....and the skylight meant the sun woke us at 6:30am! If you need an early start, this is a good thing....but we needed a late start.
Stayed 1 night in Jan 2021
Response from Accommodation Team on 19 Jan 2021
Hi Michael - thanks for taking the time to provide your feedback. We understand that this is not ideal and are looking into a solution for this room. Sorry that this let your stay down.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The property is located in the heart of Atherton with easy access to shops and restaurants. Aside from the bedding, the room was filthy. The toilet looked like it had never been cleaned and had faecal ‘spatter’ on the seat. I went to IGA and bought disinfectant wipes to clean it before using... Every surface was dirty — muffin crumbs on the kitchen counter and coffee table, an old contact lens and some other rubbish on the bedside tables. The fridge and cupboard interiors were dirty. Don’t even get me started on the sofa. It’s a bit scary to stay in such an unsanitary space in the covid era.
Stayed 1 night in Jan 2021
Response from Jake Venue Manager on 4 Jan 2021
Sorry, the room was not up to standard. we will be putting measures in place to make sure this does not happen again, this is not how we operate under these trying times. if there is anything more we can do, please let us know Thank you Jake venue manager

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable stay
Room was surprisingly spacious. It was clean and comfortable. Bed was comfortable. Bathroom clean and functional. Ample powerpoints for charging/using electronic devices. Food was good. Service was fantastic. Will definitely be staying again!
Stayed 1 night in Dec 2020
Response from Atherton Hotel on 5 Jan 2021
Hi Glen - thank you! We look forward to welcoming you back.

6/10 Okay

Gregg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2020
Response from Atherton Hotel on 21 Dec 2020
Thanks for your review Gregg.