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Reviews of Marina Hotel Athens

3 out of 5
Marina Hotel Athens
13, Voulgari Str., Athens, Attiki

Reviews

7.2

Good

Rating 10 - Excellent. 165 out of 866 reviews" "
Rating 8 - Good. 347 out of 866 reviews" "
Rating 6 - Okay. 234 out of 866 reviews" "
Rating 4 - Poor. 82 out of 866 reviews" "
Rating 2 - Terrible. 38 out of 866 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elanit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the location is so so when it comes to night.
Stayed 1 night in Apr 2024

2/10 Terrible

Vikenty

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
STAY AWAY
The only good thing about this hotel is exceptional friendliness of staff members. Anyone I spoke to was very polite and nice. However, the hotel itself is the worst I ever stayed. The shower head was broken and I had to purchase new one in the market and replace it myself, as it wasn’t acciones by hotel staff. Room had a heavy air and smelled bad and is in desperate need of repairs. Hotel advertised the bar that doesn’t exist and tv has no English Channels. It is not hotels fault but area is infected with junkies that are injecting drugs and sleeping on the pavements next to the hotel and we had to walk around 15 min through the biggest slums in Athens in order to reach something that looks like 1st world country. While I recognize that things like repairs potentially can be pricey and lengthy to achieve, I was mostly angry by the fact that in the breakfast buffet baked beans were served cold. I assume Greek people don’t eat baked beans and have no idea that it is a hot dish, not cold. Furthermore, the pictures do not represent the room as they are clearly photoshopped or taken a long time ago as the room I got was no where close to what I saw in pictures when booking. In conclusion- do not book that hotel, nor any other hotel within 1 mile radius unless you like heroin addicts on your doorstep.
Stayed 7 nights in Dec 2023

10/10 Excellent

Libo

Stayed 2 nights in Nov 2023

6/10 Okay

Art, Valley village

Liked: Staff & service
Good hotel for its price but location is not corage late night walking
Stayed 2 nights in Nov 2023

10/10 Excellent

chadi

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 8 nights in Nov 2023

8/10 Good

Richard Paixao Moreira

Travelled with group
Liked: Cleanliness, staff & service
Staff were great, location excellent as was the price.
Stayed 5 nights in Nov 2023

10/10 Excellent

Heike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marina-Athens Hotel provided good and affordable accommodation for our 14-night stay in Athens. The management and staff were friendly and helpful, especially if you are able to speak some Greek. The hotel is located in the heart of the metro area in Omonoia, and is within easy walking distance to Syntagma Square, the Plaka, Monastiraki, and the archaeological sites. The neighbourhood around the hotel is a bit rough, but we were able to navigate through it without any problems.
Stayed 15 nights in Oct 2023

4/10 Poor

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and property were nice and clean. However, the surrounding area was dirty and unsafe. Lots of trash in streets and drug usage.
Stayed 2 nights in Oct 2023

8/10 Good

Julian D

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joaquín antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place and management.
Stayed 2 nights in Sep 2023

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omonia Area
However, we feel it's important to address a concern related to the location. While we had a positive experience within the hotel's premises, there were noticeable signs of drug activity in the surrounding area. This raised some safety concerns for us, as it created an atmosphere that felt less secure than we would have preferred. To improve the overall experience for guests, we would recommend that the hotel management consider taking measures to address these safety concerns. This could involve collaborating with local law enforcement to enhance security in the vicinity
Stayed 7 nights in Aug 2023

6/10 Okay

Verified traveller

Do your research
We didn’t do our research for this stay on our Greece trip. When arriving to the hotel, even our driver informed us to be safe and stay alert at all times in this area. When walking up/down the streets by the hotel there’s people doing drugs and sleeping on the sidewalks all hours of the day. Cherry on top was the human feces we encountered on the sidewalk right by the hotel. Price was the main reason for our pick of this hotel, but if we ever return to Athens we’d stay elsewhere. We could hear everything around us within the hotel room (in the hallways, room next to us). Bed was basically like cardboard and bathroom was small. This was the last stop on our trip, and we may have been spoiled in all the other places, but it just seemed not well kept. Trash was only changed once, which if you’ve been to Greece you know it should be changed every day since you can’t flush toilet paper. Breakfast had a lot of options which was nice to be fueled/energized before our long days of exploring Athens. The front desk and all other staff were kind and always greeted us. However, the hotel staff on our other stops in Greece were extremely informative of where to go and popular places we needed to check out. Marina Athens hotel staff basically just checked us in and handed us our key. We already had our own plans/itinerary but it’s still nice to get to know the place from people who work/live here.
Stayed 4 nights in May 2023

10/10 Excellent

Venkat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good one to stay …staff was very friendly ….they assisted with us with cab in the early morning 2 for just 11 EUROS to the local bus station ….
Stayed 1 night in Jul 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Hellen

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

I give a five star rating because of the service. The area the hotel was in wasn’t the best. But the hotel service and hospitality was great! The shower in my room didn’t work so the staff gave me an upgraded room. Excellent customer service and very nice staff!
Stayed 3 nights in Jul 2023

6/10 Okay

Linda

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Abera

Liked: Staff & service
Stayed 3 nights in Jul 2023

4/10 Poor

Evangelia

Liked: Staff & service
Disliked: Room comfort
It’s scary outside
I will start with the positive which is that the staff is very polite and pleasant. Other than that I wish I read the reviews more carefully because the neighbourhood is in fact terrible. On the way here at around midnight on either side of the road there were people lying in the street. The taxi that brought me had to stop for several minutes behind a car that was bringing “sandwiches” to some of the homeless guys but I’m pretty sure it was drugs because everyone was high. One of the guys had his pants off. The room itself is worn down. Things are broken and need to be fixed, the duvet is really old, the sheets are not secure on the bed and there is a bad smell in here like the previous occupant ate too much curry. Overall I wouldn’t recommend and it’s a shame because the staff is professional.
Stayed 1 night in Jun 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Area was more commercial. Close to bus lines.
Stayed 3 nights in May 2023
Response from Mastrandonis C on 21 June 2023
Dear Pauline,It was great having you to our Hotel, thank you for your kind words and we will be happy to see you again.Best regards,Mastrandonis C.

8/10 Good

Carl

Stayed 2 nights in May 2023
Response from Mastrandonis C on 21 June 2023
Dear Carl,Thank you for choosing our Hotel for your stay in Athens.We hope to see you again.Best regards,

10/10 Excellent

Catherine

Stayed 1 night in May 2023
Response from Mastrandonis C on 21 June 2023
Dear Catherine,Thank you so much for your excellent review and your score to our Hotel.Best regards,

2/10 Terrible

Sven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this Hotel. The general condition is disgusting. Breakfast was horrible. Cold beans, eggs burnt and zero personal touch. My lamp shades were broken, loose wiring and couldn’t get the safe to work. Carpet’s gross and the kettle was unhygienic. Bottom line, no go!
Stayed 4 nights in May 2023

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient but scary location (homeless, drugs). Hotel was clean but staff did not seem to care about problems with the refrigerator or elevator door being left open and did not work.
Stayed 1 night in Apr 2023

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

JOY OGHOGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Alex

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great indoors don’t go out side after 9pm yummy breakfast clean kind
Stayed 1 night in Apr 2023

4/10 Poor

Martin

Stayed 2 nights in Apr 2023

10/10 Excellent

Martin

Stayed 1 night in Mar 2023

8/10 Good

amy d

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where friendly on arrive and very helpful. Property is good, the bathroom could do with some maintenance
Stayed 3 nights in Mar 2023

6/10 Okay

Einar

Stayed 2 nights in Sep 2022
Response from Marina Team on 3 Jan 2023
Dear Einar ,Thank you for choosing us for your stay and thank you for taking the time to review us. Always at your disposal :)

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Marina Team on 3 Jan 2023
Dear keith,I would like to thank you for reserving your stay at the Marina hotel and also for giving us an 8 out of 10.Always at your disposal,

8/10 Good

pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!!!
Very nice breakfast, good service, our room looked out over a dismal bldg, neighbor hood pretty bad but not of any threat to intelegent - rational people - quite educational in regards to the lowest form of life in the big city.
Stayed 1 night in Jun 2022
Response from Team Marina on 3 Jan 2023
Dear pete,Thank you very much for booking your room with us and for giving us an 8 out of 10. Happy to read you enjoyed the very nice breakfast and the good service. All in all, thank you for taking the time to review this property and for the heartwarming and reasonable comments!Always at your disposal,

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for a 3 night jaunt
Hotel was nice, we booked in a hurry due to checking into a pre booked hotel down the road that was dreadful. This was clean, tidy, breakfast was simple, too much furniture in the room so we could not use the wardrobe, no tea or coffee facilities in the room which was a shame and we struggled to get the heating on. But all in all it was alright for the money.
Stayed 3 nights in Mar 2022
Response from Marina Team on 4 Jan 2023
Dear Julie ,Glad to read your all in all experience was an 8 out of 10 :) Thank you for appreciating the clean and tidy rooms, sorry you would prefer less furniture and more free space (we'll consider that:), coffee and tea are provided in our superior rooms but not in our standards, I 'm afraid and housekeeping and maintenance colleagues are always ready to help with struggles as "couldn't get the A/C on". Thank you for booking your room with us :)Always at your disposal!

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the main attractions and has a wonderful view with many rooms having balconies to the outside, so it would be perfect in the summer time. The neighborhood around the hotel is not the best, but it should not detract people from staying there as it is close to the acropolis, ancient agora, roman agora and all the other archaeological sites. Also quick access to transport links and easy access to many tour groups. The only one complaint I had was that the toilet in room 710 is located in an awkward position where the space is not the most spacious or convenient.
Stayed 4 nights in Dec 2021
Response from Marina Team on 4 Jan 2023
DearEugene ,Thank you very very much for booking your room in this property, for enjoying yourself in our beloved Athens, for giving us an 8 out of 10 and generally for appreciating all the positive features of this hotel, such as the proximity to all main attractions and also means of public transport. We will consider your feedback about the room 710 during the next renovation. Always at your disposal :)

4/10 Poor

STEFAN, Mississauga

Disliked: Staff & service, amenities, property conditions & facilities
Ok price, terrible location
Stayed 3 nights in Aug 2021
Response from Marina Team on 4 Jan 2023
Dear STEFAN ,Glad to read you felt like the price valued your money and sorry to know the neighborhood did not much your expectations. Allow me just please to add a bit of "context" about Omonia and say that the blocks to the west of Athinas street are home to many Chinese and South Asian traders, adding a multicultural atmosphere to what was until the late 1990s a very homogenous society. That said ... take care :)Always at your disposal!

4/10 Poor

Hernando Alfonso

Liked: Staff & service
Stayed 1 night in Oct 2021
Response from Marina Team on 15 Dec 2021
Dear Hernando Alfonso, Thank you for choosing us for your stay. I am very sorry to see you gave us 4/10, especially because we did not have any feedback during your stay, which would have helped us improve your experience with us. In any case thank you for finding the time to review us :) Kind regards,

8/10 Good

Rafat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are kind, polite and always there ready to help. Cleanliness is good. The area is no quite nor safe.
Stayed 3 nights in Aug 2021
Response from Marina Team on 4 Jan 2023
Dear Rafat,I would like to thank you very much for choosing this property for your Athens trip. Delighted to read your kind comments on our polite and always ready to help staff, as well as on the cleanliness. As for the area, I would agree with you that it is not the most picturesque of Athens but I wouldn't say dangerous! Always at your disposal :)

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was closed, not sure if it was out of business or if it was under construction. Nonetheless, I just got off an 14 hour flight and I had meetings schedule all afternoon and now I'm scrambling looking for a hotel.
Stayed 3 nights in Jun 2021
Response from Mastrandonis C on 10 Jan 2023
Dear Guest,We need to inform you that our property was closed due to the pandemic force majeure situation and your booking channel was already informed about that.We are really very sorry for the inconvenience caused.

10/10 Excellent

yael

Stayed 2 nights in Sep 2020
Response from Marina Athens Hotel Team on 10 Jan 2023
Dear Guest,Thank you very much for your kind review with the maximum of ranking.It will be a pleasure to see you again in the future.

10/10 Excellent

Guilherme

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice staff
Stayed 4 nights in Sep 2020
Response from Marina Hotel Team on 10 Jan 2023
Dear Guilherme,It was a pleasure to see you nice review and we appreciate your kindness.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the cheaper hotels in this neighborhood this is one of the closer ones to the Acropolis. You get a good amount of breakfast for the amount you pay. People complain about the neighborhood but nobody bothered anyone. Most of the people who live there are eating or shopping.
Stayed 7 nights in Feb 2020
Response from Constantine on 10 Jan 2023
Dear Guest,It is a great pleasure for us to read your kind and fully true commend for the hotel and the neighborhood.We appreciate your kindness and we would love to see you again to our property.Thank you again.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good breakfast, good service, though the beds were a bit hard.
Stayed 4 nights in Mar 2020
Response from Constantine on 10 Jan 2023
Dear Don,Thank you for your nice review, we are glad to hear that you enjoyed our breakfast and the services of the hotel.

2/10 Terrible

MoustafaMohamed, Pocono summit pa

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like location getto . View from room horrible horrific trash and garbage
Stayed 3 nights in Feb 2020
Response from quality on 10 Jan 2023
Dear Moustafa Mohamed.Thank you for choosing our hotel for your stay in Athens.We are really sorry that you didn't like the location of the Hotel.

8/10 Good

Thuy Nhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from The Marina Team on 10 Jan 2023
Dear Thuy Nhi,Thank you very much for your reservation and for highly rating us with 8/10. We would love to accommodate you again!

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For me everything was ok and very nice people with smiling face work in this hotel.
Stayed 3 nights in Dec 2019
Response from The Marina Hotel on 10 Jan 2023
Dear Hossein,Thank you for seeing the best in our smiles and loving everything about this property. Would certainly love to accommodate you anytime in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from The Marina Team on 10 Jan 2023
Dear Guest,Thanks a million for giving us a perfect 5 out of 5 and also for choosing us for your stay. We sure do hope to see you again soon!

8/10 Good

Francisco

Liked: Staff & service, property conditions & facilities, room comfort
Liked the Hotel, not the location.
The room was good, the staff service is great. They give you all the information you need. The lobby is very clean and smells really good. The problem was that the bathroom was a little bit dirty and the location was not that good. Even when the hotel is located near every attraction by foot, we felt insecure to walk by its surroundings. We felt like we were in a dangerous neighborhood and had to take taxis all the time to feel safe. Maybe for other people this is not a problem but for us it was.
Stayed 1 night in Oct 2019
Response from Marina Hotel Team on 11 Jan 2023
Dear Guests,Thank you for the really good review of 8/10. We are glad that you found the staff very attentive and helpful. We understand that the location might seem a bit sketchy, but we assure you that it is far from dangerous.Thank you again for staying with us and for your feedback :)