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El Carmen Hotel
3.0 star property

Comfortable hotel, walk to Central Park
your current months are May, 2024 and June, 2024.
May 2024
June 2024

El Carmen Hotel

Photo gallery for El Carmen Hotel

Courtyard view
Front of property
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Free daily cooked-to-order breakfast
Courtyard view

Overview of El Carmen Hotel

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is AU$248
Price available on 30/4/2024

Explore the area

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
  • Popular LocationCentral Park2 min walk
  • Popular LocationSanta Catalina Arch5 min walk
  • Popular LocationCasa Santo Domingo Museum5 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)76 min drive
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Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Down duvet
Premium bedding
Egyptian cotton bed sheets
Tempur-Pedic bed
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Tempur-Pedic bed
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Room Superior With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Triple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Suite With View

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About the area

Antigua Guatemala

Located in Antigua Guatemala, El Carmen Hotel is in the city centre. Palacio del Ayuntamiento and Palace of the Captains-General are local landmarks, and the area's natural beauty can be seen at Central Park and El Reposo Spa. Casa K'Ojom Museum of Mayan Music and Xtrema Bungee are also worth visiting. Guests appreciate the hotel's central location.
Visit our Antigua Guatemala travel guideOpens in a new window

What's nearby

  • Central Park - 2 min walk
  • Antigua Guatemala Cathedral - 3 min walk
  • Santa Catalina Arch - 5 min walk
  • Casa Santo Domingo Museum - 5 min walk
  • La Merced Church - 7 min walk

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 72 min drive

Restaurants

  • La Bruja - 1 min walk
  • Starbucks Antigua - 4 min walk
  • Skal - 1 min walk
  • Fat Cat Coffee House - 1 min walk
  • La Cuevita De Los Urquizú - 3 min walk

About this property

El Carmen Hotel

Hotel in the city centre
Close to Central Park and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a body treatment, a manicure/pedicure or a facial. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), outdoor furniture and a vending machine
  • Smoke-free property, wedding services and meeting rooms
  • Guest reviews speak well of the dining options, breakfast and central location
Room features
All guest rooms at El Carmen Hotel have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 15 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

Yes, El Carmen Hotel allows pets (limit 1 total) with a maximum weight of up to 15 lb per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at El Carmen Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at El Carmen Hotel on 22 Apr 2024 start from AU$249.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Carmen Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Checkout is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in the heart of Antigua Guatemala, this hotel is steps away from Choco Museum and Central Park. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are also within 5 minutes.

El Carmen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 362 reviews" "
Rating 8 - Good. 97 out of 362 reviews" "
Rating 6 - Okay. 56 out of 362 reviews" "
Rating 4 - Poor. 14 out of 362 reviews" "
Rating 2 - Terrible. 6 out of 362 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. The staff are so warm and welcoming. They went above and beyond making my stay there perfect ❤️❤️❤️❤️ I also love that they have AC !!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Only got to stay overnight. Checked in at around 8pm and checked out at 6am. Room was very nice and clean! Restroom very modern. A lot of space to put you’re belongings. No AC but it did not feel hot at all, was able to sleep comfortably. Would definitely book again for a longer stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I spent several nights at El Carmen and it was wonderful! We arrived at midnight and the guy at the front desk was very helpful and efficient - he was so great throughout our visit. We had a room with 3 double beds and they were really comfortable - soft sheets and pillows (we have stayed at 4 hotels in Guatemala) and fluffy towels - best of the hotels we have been at. The water pressure in the shower was AMAZING - really impressed. There were plenty of outlets and we were able to use our 3 prong plugs. The hotel is in a perfect location to get to shops and restaurants. Downtown Antigua reminds me of Carmel, California - everything is nice and cute. But it definitely caters to the tourist. El Carmen was a great home base for us. The EcoFarm tour was top notch, Tartines for dinner had a view of ruins, and the hike to Pakaya was appropriately challenging. The only negative for El Carmen is that the internet in the room was slow sometimes (this didn’t bother me) - my daughter went in the courtyard where the signal was stronger. My daughter was also disappointed that there are no windows to the outside, but that didn't bother me. All in all, great stay at El Carmen - would go there again! (Also wanted to recommend Adralina Tours - they drove us to all locations in Guatemala)
Stayed 3 nights in Apr 2024

8/10 Good

Hanan

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

john

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old property, bad u can hear everything outside
Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Would definitely stay here again as it is so close to everything! And the breakfast is incredible with the views and coffee!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on roof top was delicious. Everyone is so polite and super friendly.
Stayed 2 nights in Apr 2024

6/10 Okay

VIJAYANT

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My friend and I stayed here for three nights. Let me start with the positives (there is only one negative, although a big one). The hotel is really gorgeous. The courtyard is beautiful with flowers and plants. The roof-top terrace is a highlight and having breakfast there with the backdrop of volcanoes was magnificent. The staff is very very helpful and polite. The bed is comfortable. Unfortunately, I would not stay here again because of one reason. The bathroom smelled awful. Just absolutely awful. It smelled like sewage in there and just walking in was difficult. We thought it was just our room but even the bathrooms on the first floor (for all the guests) had this aroma of sewage. I even once complained and the receptionist did his best by spraying our bathroom with air freshener, which in a way was good but in the end turned out to be even worse. There seems to be a bigger issue going on which I really hope they address. It is unfortunate that due to this one issue, the place is one I would not recommend unless they do something to really fix the issue. Also, we were there for three nights, so it wasn't like it was just a one day thing. Again, everything else about the hotel was really good. But walking into a space to shower and clean yourself and feeling a gagging reflex is something I cannot forget.
Stayed 3 nights in Mar 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made reservations for eight and they only had one bed in each room except for one that had two. He had to get more rooms and was super expensive. There was no air conditioner which made it a little uncomfortable.
Stayed 1 night in Mar 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, a few blocks from Central Park, the Arco de Santa Catarina, and artisan market. Parking is located a few blocks away.
Stayed 3 nights in Mar 2024