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Reviews of Delphin Be Grand Resort - All Inclusive

5 out of 5
Delphin Be Grand Resort - All Inclusive
Lara Tourism Center, Kemeragzi, Antalya

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 91 reviews" "
Rating 8 - Good. 21 out of 91 reviews" "
Rating 6 - Okay. 8 out of 91 reviews" "
Rating 4 - Poor. 4 out of 91 reviews" "
Rating 2 - Terrible. 7 out of 91 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities
Good food, beverage and friendly staff.
Stayed 6 nights in Mar 2024

2/10 Terrible

Israan, Walsall

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Customer service was very English was very poor could not get correct information from anyone
Stayed 6 nights in Jun 2023

8/10 Good

Neel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

2/10 Terrible

Farzeen

Stayed 3 nights in Dec 2022

10/10 Excellent

Jagruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service beyond your expectations! The most friendly staff I have ever seen. Highly recommended
Stayed 1 night in Nov 2022

10/10 Excellent

Abdallah

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Markus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolutely brilliant time - will definitely be returning. Staff, facilities, food, cleanliness all amazing! Celebrated my son’s 5th birthday during our stay and the restaurant, cake, balloons etc. really made it special for us and him.
Stayed 8 nights in Sep 2022

10/10 Excellent

Asia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel, in terms of food, location, service, everything is excellent
Stayed 2 nights in Sep 2022

10/10 Excellent

MOHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was good and the cleanses was best
Stayed 6 nights in Aug 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

marwa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

8/10 Good

Abdallah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one cant feel being bored its richness and diversity in activities, one feels as a guest so much wanted and the lack of rigidness and very much helpful and rather tolerant of the reception department and the guest relationship namely SEMA IN THEIR APPROCH TOWARDS ME AND OTHER GUESTS PRESUMEBLY being very much helpful and understanding. this is typical of be grand since this was my third or fourth time coming there and i am planing coming in next march .
Stayed 5 nights in Nov 2021

6/10 Okay

Saba

Stayed 4 nights in Oct 2021

10/10 Excellent

Waseem

Stayed 3 nights in Oct 2021

2/10 Terrible

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

2/10 Terrible

Zari

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty with Germs 7 out of 10 People of my family got sick with fever and stomach bug ! stay away from this property !
Stayed 5 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great kids pool and splash park
Great kids pool and splash park, kept the kids busy most of the day.
Stayed 10 nights in Aug 2020

10/10 Excellent

Sharmin, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience, very happy with the resort and staff
Stayed 3 nights in Jul 2020
Response from CRM of Delphin Hotels on 24 Aug 2020
Dear Sharmin, Delphin Hotels Family wishes you a good day from Antalya, the holiday paradise in Turkey. We sincerely thank you for this wonderful review and rating Looking forward to welcoming you again in the nearest future Best Regards, CRM of Delphin Hotel

10/10 Excellent

Tolga, Hove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, food, drink, all was very good.
Stayed 5 nights in Feb 2020
Response from crm on 18 Feb 2020
Dear Guest, Thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the near future. Kind Regards, CRM of Delphin Hotels

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richness and diversity in acyivities of eide range that would appeal to the vast majority of ages and trends .the food is rich and fresh
Stayed 3 nights in Sep 2019
Response from crm on 18 Feb 2020
Dear Guest, Thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the near future. Kind Regards, CRM of Delphin Hotels

10/10 Excellent

suliman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good experience, everything was great
Stayed 3 nights in Dec 2019
Response from crm on 18 Feb 2020
Dear Guest, Thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back here in the near future. Kind Regards, CRM of Delphin Hotels

8/10 Good

SàMéH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food
Stayed 4 nights in Dec 2019
Response from CRM of Delphin Hotels on 28 Dec 2019
Hello Dear Guest, First of all, thank you for choosing the Delphin family. Your valuable comments and opinions are very important to us. We would like to welcome you again, have a nice day. CRM of DELPHİN HOTELS BERFİN

10/10 Excellent

SàMéH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is great
Stayed 3 nights in Dec 2019
Response from CRM of Delphin Hotels on 28 Dec 2019
Hello Dear Guest, First of all, thank you for choosing the Delphin family. Your valuable comments and opinions are very important to us. We would like to welcome you again, have a nice day. CRM of DELPHİN HOTELS BERFİN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my Holiday in Delphine Hotel Antalya
Stayed 4 nights in Nov 2019
Response from DELPHİN HOTELS on 5 Dec 2019
Hello dear guest, Thank you for your rating and your review. Best Regards, CRM of Delphin Hotel Berfin

8/10 Good

MuzammilShaikh, Mumbai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Good staff and prompt services.
Stayed 5 nights in Nov 2019
Response from CRM of Delphin Hotels on 29 Nov 2019
Dear Guest, Thank you so much for taking your time to leave a review. It is really important for us to hear your experience and impressions. That's the only way how we can improve our service every day a little bit more. Hope to see your again. Best Regards, Berfin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from CRM of DELPHİN HOTELS on 4 Dec 2019
Hello Dear Guest Claudiu, The Delphin Hotels family sincerely thanks you for this rating. We will be delighted to welcome you again in our hotels. Best Regards, Berfin CRM of Delphin Hotels

8/10 Good

JohnW, Fethiye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the heated pool. Didn't like the hard sell upgrade offer on check in. Evening entertainment very poor.
Stayed 1 night in Nov 2019
Response from CRM of DELPHİN HOTELS on 4 Dec 2019
Hello Dear Guest Claudiu, The Delphin Hotels family sincerely thanks you for this rating. We will be delighted to welcome you again in our hotels. Best Regards, Berfin CRM of Delphin Hotels

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from CRM of DELPHİN HOTELS on 4 Dec 2019
Hello Dear Guest, The Delphin Hotels family sincerely thanks you for this rating. We will be delighted to welcome you again in our hotels. Best Regards, Berfin CRM of Delphin Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from CRM of DELPHİN HOTELS on 4 Dec 2019
Hello Dear Guest , The Delphin Hotels family sincerely thanks you for this rating. We will be delighted to welcome you again in our hotels. Best Regards, Berfin CRM of Delphin Hotels

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing ! Stuff was very King and helpful. Room was clean. Food was delicious. Coming back the next year!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. The location was nice as well, we liked the availability of the waterpark and the pools. The beach was nice as well. We were hoping for some sort of a surprise in the room after checking in as we were on our honeymoon. The shampoo dispensers in the room weren't very clean though, and for some reason, we never got ear swabs. The breakfast was decent, but the rest of the meals were pretty bad, to say the least. The meat was never cooked well and was dry and bland. There was also no variety in the buffet i.e. it was the same food every day. Apart from these complaints, our stay was pleasant overall.
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019

10/10 Excellent

Bahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every think was ok and thanks
Thanks a lot to the all the organizers of this beautiful hotel .it was amazing time there.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BE CAREFUL GUYS, THIS PROPERTY ONLY WANTS TO SELL THROUGH THEIR AGENTS IN THE COUNTRIES, NOT THROUGH EXPEDIA, WHEN I ARRIVED THEY DECLINED MY EXPEDIA BOOKING AND MADE ME PAY AGAIN FOR MY STAY THROUGH THEIR AGENT, IF YOU WANT TO GO THERE TAKE EXTRA MONEY BECAUSE YOU WILL PAY TWICE. EVEN THO MY BOOKING WAS CONFIRMED AND PAID BY EXPEDIA. THE RESERVATION STAFF DIDN'T HAVE A PROBLEM WITH MY CHECK IN, BUT THE RESERVATION MANAGER WHO MADE ALL THE PROBLEM, IT SEEMS HE GETS COMMISSION FROM SPECIAL AGENTS, THIS IS WHY YOU HAVE TO MAKE SURE BEFORE YOU BOOK THIS HOTEL THROUGH EXPEDIA, EVEN THOU EXPEDIA WAS VERY HELPFUL AND MADE A REFUND.
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
the customer service is very bad I have not seen like this bad service in my life . the food is terrible it is not for five stars hotel . I DO NOT RECROMMEND THIS HOTEL ..
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all the facilities but would have been nicer if the aqua park had warm water instead of freezing water
Stayed 7 nights in Apr 2019

4/10 Poor

AP

Travelled with family
Disliked: Staff & service, property conditions & facilities
Resort was overcrowded. Restaurants were closed and we had to go off property to have dinner. Main Restaurant was open but no good options for vegetarian. Restaurant food quality was not appealing and food was spilling at every station. Too many people in the buffet area. A La Carte restaurants which we thought would be available for dinner, were all closed. Spent more money for hotel here so that we would not have to go off property.
Stayed 1 night in Apr 2019

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely food and helpful staff. Language was a barrier with some staff but very polite
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the vacation was fantastic. the room was beautiful and clean I liked the helpful staff, the delicious food and the hotel amenities. we asked for late check out we got till 14:00 free of charge. I totally recommend this hotel for everyone however i suggest the hotel devote a near room for muslims to pray "masjed" because it was very hard for guests to access it since it is far and in complicated area.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, bad service
The hotel is good, the service is bad This is the best hotel in antalya at winter due to hot inner and out swimming pool. The food is good, but we didnt like the stuff
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst receiption ever
The worst recieption ever, they were tude and try to charge us for extra money. They were shouting, didn't like to serve us, took the key after we entered the room. From the other hand, food is good, swimming pool is great, room are huge
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The stuff and the services were amazing
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families with children
Great hotel for families with children...great facilities for kids, especially the aqua park. Great slides for adults also in the adults aqua park. Food was delicious, can’t complain! The only negative thing I can say is that some of the staff do not look very happy and you get the vibe that they do not like there job. Everything else is great. Will be returning in the near future.