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Reviews of Homewood Suites by Hilton Anaheim Resort – Convention Center

3 out of 5
Homewood Suites by Hilton Anaheim Resort – Convention Center
2010 S. Harbor Blvd., Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1001 reviews" "
Rating 8 - Good. 218 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. We'll be back!
Stayed 1 night in Apr 2024
Response from Ciro on 16 Apr 2024
Thank you for your recent stay with us and for sharing your feedback. We're delighted that you enjoyed your experience, and we're looking forward to the opportunity to welcome you back again soon!

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time having a room with a kitchen and living room, much better then a standard room.
Stayed 1 night in Apr 2024
Response from Ciro on 16 Apr 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

10/10 Excellent

Francis Isabel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and kitchen area is spacious .Free breakfast is good .
Stayed 1 night in Apr 2024
Response from Ciro on 6 Apr 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in Anaheim. Proximity to Toy Story parking for Disney a plus. Hotel was clean and well maintained, very nice continental breakfast, friendly staff. We had a 2 queen suite with a kitchenette- full size fridge/freezer, dishwasher, range and microwave, awesome and well stocked. Room space and layout was great! Great pool area and basketball court, lots of space to hang out. Nice Laundry facility. Downside- mattresses need replaced, 3 device maximum on WiFi, having to scan out of the parking lot was annoying, especially at checkout (I get scanning in). Overall, would definitely stay again, hopefully with mattress replacement
Response from Ciro on 6 Apr 2024
Thank you for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

10/10 Excellent

Rifka

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really nice night enjoyed the top golf room and food was great!
Stayed 2 nights in Mar 2024
Response from Guest Services on 3 Apr 2024
Thank you for the positive feedback, we hope to welcome you back soon!

8/10 Good

wendie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not as nice as it looks in the pictures but it’s fine. Breakfast was good - lots of options. Pool area was pretty nice. They lied about having a bar. There’s no bar!!!! Only social hour with wine and beer on Wednesday nights. Otherwise nothing. Close to Disneyland and restaurants.
Stayed 3 nights in Mar 2024
Response from Guest Services on 1 Apr 2024
Thank you for taking the time to share your experience about your stay at our hotel. We sincerely appreciate your feedback. We will be updating our page in Expedia to remove the bar amenity. We hope you will consider staying with us in the future.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 4 nights in Mar 2024
Response from Amanda V. on 25 Mar 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Amanda V. on 18 Mar 2024
Thank you for the positive feedback, we hope to welcome you back soon.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities
Would love to stay here again
Stayed 1 night in Mar 2024
Response from Tiara on 17 Mar 2024
Thank you for staying with us!

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, great value.
Stayed 1 night in Mar 2024
Response from Amanda V. on 17 Mar 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Daniel, Ventura

Travelled with family and small children
Room was nice wish the bathroom was cleaner
Stayed 2 nights in Mar 2024
Response from Ciro on 12 Mar 2024
We are sorry we were not able to provide you with a better quality of service. Your satisfaction is very important to us. Thank you for your feedback and we hope you will come back and stay with us again.

4/10 Poor

Sandra

Stayed 2 nights in Feb 2024
Response from Guest Services on 28 Mar 2024
Thank you for taking the time to share your experience about your stay at our hotel. We sincerely appreciate your feedback. We hope you will consider staying with us in the future.

10/10 Excellent

Toni

Great property closed to Disneyland and right next door to the Toy Story parking lot. Very convenient. Friendly staff and decent breakfast. Very comfortable beds. Will be going back.
Stayed 1 night in Mar 2024
Response from Amanda V. on 7 Mar 2024
Thank you for staying with us, we appreciate your feedback. We hope to see you again soon.

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very convenient if you are visiting Disneyland
Stayed 3 nights in Mar 2024
Response from Amanda V. on 6 Mar 2024
Thank you for recent feedback, we are happy to hear that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay at this property it is Convenient if you are going to Disneyland. Love the free breakfast.
Stayed 3 nights in Feb 2024
Response from Ciro on 24 Feb 2024
We're delighted to hear that you enjoyed your stay and that our breakfast met your expectations. We strive to provide a delightful experience for all our guests, and your positive feedback means the world to us.

8/10 Good

Elena

Travelled with family
Liked: Staff & service, property conditions & facilities
so close to the convention center and the breakfast was good. the wall heating unit was noisier than it should be
Stayed 2 nights in Feb 2024
Response from Tiara on 22 Feb 2024
Thank you for all your feedback. We hope to see you again soon

8/10 Good

Sherry, parker

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and services are excellent! Breakfast good. Walking distance to Disney shuttles, walgreens, restaurants, cvs etc... Beds were very uncomfortable for the adults. Scratchy bedding, hard beds and flat pillows. Me and hubby shared the bed 1st night, I tried the pull out couch the next night, and hubby tried the pull out couch the last two nights. Meh... This place is affordable, conveniently located, excellent staff but needs a remodel with regard to bedding and comfort. I won't choose this hotel again unless they do a remodel, but I do recommend it for everything else. Happy travels!
Stayed 4 nights in Jan 2024
Response from Tiara on 19 Feb 2024
Thank you for your awesome feedback, Sherry! We actually are doing a soft remodel later this year. so, we do hope to see you again.

10/10 Excellent

JAE HONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Always Homewood Suite room condition is perfect with full kitchen. don't need to buy ART ticket but can take Toy Story Parking lot Shuttle bus instead. Breakfast included. nothing bad.
Stayed 3 nights in Feb 2024
Response from Ciro on 13 Feb 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

10/10 Excellent

Jessica, Columbia

Stayed 1 night in Jan 2024
Response from Amanda V. on 10 Feb 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Micaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amanda V. on 10 Feb 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Courtney Dawn

Stayed 7 nights in Jan 2024
Response from Guest Service on 21 Mar 2024
Thank you for staying with us! We appreciate your feedback and look forward to welcoming you back in the near future.

6/10 Okay

gordon

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Breakfast's were good, property was good. Room was average and on our last day the bathroom sink and tub were overrun by tiny ants
Stayed 3 nights in Jan 2024
Response from Amanda V. on 3 Feb 2024
Thank you for taking the time to share your experience with us, we appreciate your feedback, and we are sorry to hear about the sink and ants in the room. We hope to welcome you back again.

10/10 Excellent

NORALYN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel when we go to Disneyland. It’s walkable and close to everything we need. Staff are always friendly
Stayed 2 nights in Jan 2024
Response from Amanda V. on 3 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff are friendly and helpful.
Stayed 5 nights in Jan 2024
Response from Ciro on 2 Feb 2024
Thank you for your very positive review! We appreciate you taking the time to write such kind words about our hotel, and thanks for the great shout-out about our staff. We hope to have you back soon!

8/10 Good

Johannes

Liked: Cleanliness, staff & service
In enjoyed my stay at the Homewood Suites by Hilton in Anaheim. The hotel is located perfectly for the Convention Centre. Staff were always helpful and friendly. The hotel looks somewhat dated and could do with some refurbishment. Although the image shows a kitchenette in the room, there is a microwave and a fridge but no plates and cutlery. Coffee and tea was always available in the lobby. I loved the swimming pool; the gym is on the small side for such a large hotel.
Stayed 4 nights in Jan 2024
Response from Amanda V. on 29 Jan 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, very friendly staff, smooth check-in and check-out. Will come back ! Thanks
Stayed 3 nights in Jan 2024
Response from Tiara on 27 Jan 2024
See you again soon!!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
The hotel it self was clean. Breakfast was the best part plus the pool. I do recommend the hotel to fix the little things like the rugs in the room were coming off on the corners and upgrade the sofa bed.
Stayed 1 night in Jan 2024
Response from Tiara on 27 Jan 2024
Thank you for taking the time to leave us a review! We hope to see you again soon!

10/10 Excellent

Tiffany

Travelled with family
Liked: Amenities
Wonderful stay
Stayed 1 night in Jan 2024
Response from Tiara on 22 Jan 2024
Thank you for staying with us. See you again next time!

10/10 Excellent

Clinton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Tiara on 22 Jan 2024
Hope to see you again soon!

6/10 Okay

farva

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Nice room although nothing like pictures . Mattresses are old and need to be replaced. Service was nice , other than housekeeping after 1st time it was done half -heartedly . Beds are double although advertised as queen.
Stayed 7 nights in Jan 2024
Response from Tiara on 22 Jan 2024
Thank you for the feedback! I'll be sure to follow up with the housekeeping staff!

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay . Rooms were clean & great customer service. Will definitely book again .
Response from Tiara on 22 Jan 2024
Hope to see you again soon

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tiara on 22 Jan 2024
Thanks for staying with us!

10/10 Excellent

JESSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tiara on 22 Jan 2024
Thank you for staying with us! Hope you enjoyed your stay and we look forward to seeing you again soon

10/10 Excellent

Kimberly, Las Vegas

Stayed 2 nights in Jan 2024
Response from Tiara on 17 Jan 2024
Thank you staying with us! See you next time

10/10 Excellent

Orawan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Room was clean and cozy. Breakfast was delicious.
Stayed 1 night in Oct 2023
Response from Ciro on 14 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Tiara on 12 Jan 2024
Thank you for staying with us. See you next time

10/10 Excellent

Jesus

Stayed 3 nights in Jan 2024
Response from Amanda V. on 9 Jan 2024
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
This is the second time we stay here. The hotel is great, the staff is really friendly and welcoming. The location is fantastic. We walked to the bus that takes you to Disney. The only thing is that we were on a second floor this time and the people on the third floor on top of us had kids running and jumping until after midnight for three nights straight. The staff told them to be quiet but it didn’t work. Everything else was fine. The breakfast was really good too.
Stayed 4 nights in Dec 2023
Response from Tiara on 12 Jan 2024
I apologize for the noise you encountered during your stay! Next time we can get you on a higher floor and confirm with our security team. Hope to see you again soon

8/10 Good

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
This property is modern, nice, and very clean. The hotel staff was exceptional with every question or concern I had. The room was laid out well. The breakfast was complimentary and does get the job done. The hotel was right next to Toy Story parking lot, so you can just jump on the shuttle instead of having to walk to the parks. The only issue I had was the house keeping did leave my door slightly open, everything was there but could have ended differently. Overall it was a nice experience and would stay again!
Stayed 3 nights in Jan 2024
Response from Tiara on 12 Jan 2024
Thank you for all the great feedback! We hope to see you again in the near future!

10/10 Excellent

Junjie

Liked: Cleanliness, staff & service, property conditions & facilities
It's excellent.
Stayed 3 nights in Dec 2023
Response from Amanda V. on 9 Jan 2024
Thank you for sharing your recent experience with us. We are so happy you enjoyed your stay. We look forward to welcoming you back.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean, great location!
Stayed 4 nights in Dec 2023
Response from Amanda V. on 8 Jan 2024
Thank you for staying with us, we appreciate your feedback. We hope to welcome you again soon.

6/10 Okay

Verified traveller

The hotel rooms can use some modernization, it’s outdated and worn-down. The AC unit is loud.
Stayed 5 nights in Dec 2023
Response from Ciro on 7 Jan 2024
We are sorry we were not able to provide you with a better quality of service. Your satisfaction is very important to us. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Excellent

Mariel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean. Comfy bed. Friendly staff. Great breakfast. We will surely come back.
Stayed 3 nights in Dec 2023
Response from Ciro on 2 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. It is right next to the Toy Story shuttles so that was a nice treat to be able to walk to the shuttle. Breakfast that is offered is not the best and most of the outlets in our suite didn’t work so that was frustrating. Very clean hotel though!
Stayed 2 nights in Dec 2023
Response from Ciro on 2 Jan 2024
We are sorry we were not able to provide you with a better quality of service. Your satisfaction is very important to us. Thank you for your feedback and we hope you will come back and stay with us again.

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ciro on 2 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service, property conditions & facilities
We love Homewood. It’s walking distance to the Disneyland Parking Lot/Shuttle so it saves us by parking our car at the hotel for the entire visit. We love their free breakfast too and complimentary coffee all day.
Stayed 3 nights in Dec 2023
Response from Ciro on 2 Jan 2024
We are glad to hear that you enjoyed your stay with us. We hope that you visit us on your next stay here in Anaheim, we will be glad to have you!

10/10 Excellent

Maryann

Stayed 2 nights in Nov 2023
Response from Ciro on 2 Jan 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you back again soon!

8/10 Good

Mary

Stayed 3 nights in Dec 2023
Response from Ciro on 2 Jan 2024
Thank you for your recent stay with us, we hope that you enjoyed your stay with us.

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great experience
Stayed 3 nights in Dec 2023
Response from Amanda V. on 23 Dec 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Amanda V. on 23 Dec 2023
Thank you for staying with us, we appreciate your feedback.