3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews of Disney's Grand Californian Hotel and Spa

4.5 out of 5
Disney's Grand Californian Hotel and Spa
1600 S Disneyland Dr, Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 672 out of 1005 reviews" "
Rating 8 - Good. 159 out of 1005 reviews" "
Rating 6 - Okay. 81 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No other option if you want to be in the parks . The most convenient hotel of all .
Stayed 2 nights in Mar 2024

10/10 Excellent

cody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just a great place to stay
Stayed 2 nights in Mar 2024

4/10 Poor

douglas, laguna beach

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 5 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 3 nights in Dec 2023

10/10 Excellent

Christina, Seattle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the beauty of this property or the location.
Stayed 3 nights in Dec 2023

8/10 Good

Claudine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they had a few more food shops on site it would have made a big difference but otherwise it was great
Stayed 2 nights in Dec 2023

10/10 Excellent

Kyoko

Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Westley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Darlene

Liked: Cleanliness, property conditions & facilities
It’s close but too expensive

10/10 Excellent

Jennie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best of the three Disney properties. By far the customer services and the offerings at the Grand Californian are the best.
Stayed 1 night in Dec 2023

8/10 Good

Lynn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Difficult to get dining reservations. Room did not get made up until late in the day (after 4:00) and when it was made up the coffee etc. was not replenished. We had 3 adults booked but the room was replenished ( after asking) for 2 people.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Disney hotel; not the Ritz but lovely overal
Lovely hotel, but you are certainly paying for the location and Disney name. Restaurants (each one) on property are all wonderful, pool is great. Proximity to both parks can't be beat. However, you are paying premium prices for some average services...the towels were all very stiff and scratchy, and the rainfall shower head continuously dripped cold water on you while you were in the shower despite not being in use. Stupid stuff, but for the prices you pay, this should not be happening.
Stayed 3 nights in Dec 2023

10/10 Excellent

ANDREAS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel on Disneyland/GC campus. Staff is very friendly and helpful. Food is always awesome. Easy walk to both parks.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

8/10 Good

Starla

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is nice but not worth it for the price. There is nothing special or grand about this hotel to cost that much money for staying. I’m very disappointed. It was our family’s first time staying here but will never come back. I felt like I just threw away some money for nothing. Disney Hotel is way better for the price.
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Priceless experience!
Stayed for my birthday.. wanted the most of our stay so we came to the hotel early- around 10 am.. they checked me in and I was told they were going to text me when my room was ready, which they did at 1 PM. We were able to go in the pool, the Jacuzzi, and have lunch in their lounge. The service is always impeccable at Disneyland went to the park that evening, and the next morning with early access . Yes it’s pricey but the experience was priceless!
Stayed 1 night in Nov 2023

2/10 Terrible

Jerry

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty Room, Dirty Windows. Staff unresponsive - had to ask 3 to 4 times.
Stayed 2 nights in Nov 2023

8/10 Good

raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t come during checking in time arrive before otherwise u will wait alot in line not much customer service employee at the desk.
Stayed 1 night in Nov 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing amusement!
Stayed 2 nights in Nov 2023

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with close proximity to downtown Disney, Disneyland, and California Adventure! Staff is friendly and helpful and hotel is clean and the nicest Disney hotel!
Stayed 2 nights in Nov 2023

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Great people
Stayed 2 nights in Nov 2023

2/10 Terrible

JoAnne

Disliked: Staff & service
It was a nightmare checking in. The hotel policy wasn’t clear through booking on Expedia. All guests names need to be included and I wasn’t aware. It took us over an hour to get it sorted when I wasn’t able to check in because I was sick, and my husband needed to. I called the hotel and was hung up on and transferred mindlessly to a closed department.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disney's Not So Grand Hotel
Beautiful hotel and superbly decorated for the holidays. Unfortunately they never contacted me while I was at Disneyland to let me know my room was ready. Housekeeping woke us up at 8:00 am on check out day with the extra towels I requested the night before. Shower water pressure was low and you also can hear people in the hallways inside the room. On a positive note the management and front desk staff especially LINDA were helpful and wonderful. Also The Storyteller Cafe character brunch was great but pricey!
Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and hotel are fantastic.
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Solid B hotel
Hotel is okay. Bit outdated. You’re paying for proximity. Nothing about the room is very Disney, but your on the property with an entrance to adventure side and another entrance to downtown Disney. You do have access to room service which is a plus from Disneyland hotel where they don’t. I was in 4419, which is on downtown Disney side. Loud but the sliding door blocks all noise pretty much. Blackout drapes. Can see fireworks at Disney every night.
Stayed 3 nights in Nov 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Amy Jo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happiest Birthday on Earth! What a great way to celebrate my birthday - an overnight stay at Disney's Grand Californian Hotel with my daughter and 3 year-old grandson! From the moment we checked in the experience was magical. The receptionist gave me my Happy Birthday button which meant every staff member greeted me with birthday wishes and a smile. My daughter had ordered a special welcome basket for the room, and it was absolutely fabulous. Of course, spending two days at Disneyland and California Adventure with my grandson was a never-to-forget experience. Thank you Disneyland Grand Californian for a very special experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Stayed 1 night in Oct 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Best place
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice! Had a great time!
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Amenities
Everything was awesome customer service was nice,and nothing I wouldn’t change anything
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, reservation was booked under the wrong name- very difficult check in.
Stayed 3 nights in Oct 2023

10/10 Excellent

Heidi

Absolutely the best
Stayed 2 nights in Oct 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Valeria

Stayed 2 nights in Oct 2023

6/10 Okay

Greg

Stayed 1 night in Oct 2023

6/10 Okay

Casey

Liked: Property conditions & facilities
Disliked: Staff & service
Ok. Some of our luggage went missing and was never rectified. Took forever for the rest of our bags to be delivered to room. It’s a nice hotel but severely overpriced. Was expecting a lot more
Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious, setting, convenient location
We absolutely love the convenience of this hotel, and the luxurious rooms. We enjoyed our meal and the character interactions at the storyteller café. We just wish that the room service menu was a little more extensive.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marty R.

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is breathtaking and love how close everything is. Staff was so kind and made sure we had everything we could possibly need.
Stayed 1 night in Sep 2023

10/10 Excellent

Beatriz

Stayed 1 night in Sep 2023

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying on the property is so convenient! Easy access to downtown Disney and CA adventure. Staff are always friendly and helpful! Room is cleaned daily
Stayed 4 nights in Sep 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing and worth every Penny!
Stayed 1 night in Sep 2023

10/10 Excellent

GLORIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!!!
Stayed 2 nights in Sep 2023