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Reviews of Desert Palms Hotel & Suites

3 out of 5
Desert Palms Hotel & Suites
631 W Katella Ave, Anaheim, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1098 out of 1963 reviews" "
Rating 8 - Good. 564 out of 1963 reviews" "
Rating 6 - Okay. 191 out of 1963 reviews" "
Rating 4 - Poor. 74 out of 1963 reviews" "
Rating 2 - Terrible. 36 out of 1963 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jenna, Windsor

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 19 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Jenelle, Kapaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and professional. I was very happy with the room, it was very clean and we enjoyed having the complimentary breakfast. Walking to Disney was convenient to & from the hotel. I would definitely stay again!!!
Stayed 5 nights in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback.We look forward to seeing you again!!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 15 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Saranya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff and clean property
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 15 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Cadence

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Disneyland
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 17 Apr 2024
Thank you for staying with us and for your feedback!

6/10 Okay

Erica

Travelled with group
Liked: Staff & service
The breakfast was good and the walk wasn’t bad at all. I found the hotel very loud! I could hear the shower above us and every noise.
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 12 Apr 2024
Thank you for staying with us and for your feedback.

6/10 Okay

Jennifer, Hilmar

Close to park
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 12 Apr 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Fernando

Travelled with family
Liked: Property conditions & facilities
Great place to stay at
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 9 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice two day stay walking distance to Disney. Good breakfast and clean facilities.
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Good

paige

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 9 Apr 2024
Thank you for staying with us!

8/10 Good

Daniela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Disneyland. All staff was friendly and nice. Those serving breakfast were also nice but I will be honest breakfast was not very good. I was hoping for at least warm oatmeal but did not offer that option. I would stay here for the convenience and the bunk bed option but not for the food.
Stayed 3 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disneyland and the breakfast was delicious.
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us!

10/10 Excellent

Tylynn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suite, all staff were nice. Wasn’t a huge fan of the sheets the felt plastic, but the room was great. We would stay again.
Stayed 7 nights in Mar 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the hotel was to Disneyland.
Stayed 2 nights in Apr 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Good

Jennifer

Travelled with family
Liked: Amenities
Close to Disneyland, breakfast provided, convenient parking. Cleaning detail could be better.
Stayed 3 nights in Mar 2024
Response from Desert Palms Hotel Team on 8 Apr 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Yesenia

Stayed 2 nights in Mar 2024
Response from Desert Palms Hotel Team on 4 Apr 2024
Thank you for staying with us!

10/10 Excellent

Sareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this location. About a 7-10 minutes walk to Disneyland. Friendly guest hosts, big parking area, and conveniently located next to a 7-11. Love it! Definitely book again.
Stayed 1 night in Apr 2024
Response from Desert Palms Hotel Team on 2 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and informative! The breakfast was awesome and tasty!! My family loved the pool area and it’s close proximity to Disneyland! There are tons of stores around , including a 7-11 right beside. It was super convenient!!! Would definitely stay again!
Stayed 7 nights in Mar 2024
Response from Desert Palms Hotel Team on 1 Apr 2024
Thank you for staying with us and for your feedback!We look forward to seeing you again in the future.

8/10 Good

Stacy, Carp Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great motel to stay at to visit Disneyland/California Adventure. You have to pay for parking at the motel, but Disney is only a 15 minute walk. We wanted a car to be able to drive all over SoCal. We went to San Diego, Hollywood, Beverly Hills, Santa Monica Pier, and downtown LA. The breakfast is awesome! All staff are friendly and very accommodating. The only downfall for us was that there was only sun at the pool from 12-2. It wasn't that type of vacaion for us, but we made it work the two days we were sitting by the pool relaxing.
Stayed 10 nights in Mar 2024
Response from Desert Palms Hotel Team on 1 Apr 2024
Thank you for staying with us and for your feedback! We hope to see you again in the future.

10/10 Excellent

Destiny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Desert Palms Hotel Team on 1 Apr 2024
Thank you for staying with us and for your feedback!

8/10 Good

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic lobby. Big, spacious, room to wait around and kids activities are present. Rooms are a bit dated, and dark but overall is good shape.
Stayed 6 nights in Mar 2024
Response from Desert Palms Hotel Team on 1 Apr 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Extremely friendly staff. Only negative is the limited breakfast options and bedding isn't greatest. Older pocket coil mattress. Not terrible but nothing great either. I would recommend this property for families visiting Disney.
Stayed 5 nights in Mar 2024
Response from Desert Palms Hotel Team on 29 Mar 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to Disney, the free breakfast was an added bonus. I just wish they had a shuttle to the park.
Stayed 6 nights in Mar 2024
Response from Desert Palms Hotel Team on 29 Mar 2024
Thank you for staying with us and for your feedback.

6/10 Okay

Satwinder Singh

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2024
Response from Desert Palms Hotel Team on 1 Apr 2024
Thank you for staying with us and for your feedback.

8/10 Good

Rochelle

Travelled with family
Really close to disneyland walking distance!
Stayed 5 nights in Mar 2024
Response from Desert Palms Hotel Team on 28 Mar 2024
Thank you for staying with us and for your feedback!

8/10 Good

Lori

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Disney
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 28 Mar 2024
Thank you for staying with us and for your feedback!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 28 Mar 2024
Thank you for staying with us and for your feedback!

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, would stay again.. that being said, did not appreciate when checking in being told that you need to pay for parking.. why not just add it to the price?.. once you're there, what are you going to do? Argue.. Very disappointing
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 27 Mar 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney, good breakfast, pool and hottub good. Restaurant in hotel, staff helpful
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 25 Mar 2024
Thank you for staying with us and for your feedback.We hope to see you again soon!

10/10 Excellent

Jasmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a two block walk to Disney. The lobby had an adorable kid corner with books and a movie. Our room was well kept. The only complaint on the room (suite) was the air was in the kids room and you had to keep their bedroom door open for it to flow to the rest of the room or else their room turned into an ice box. The bunk beds were wonderful and large enough an adult could sleep on them comfortably. Being able to put the kids to bed and stay up in our own space was great. The downside is a strange layout, the hotel is divided in two sections so we had to go down one elevator, down the hall, then back up another elevator to get to the rooms our family members were staying in. Breakfast was a great selection and changed each day so you had more options. We stayed a week and would definitely stay there again!
Stayed 5 nights in Mar 2024
Response from Desert Palms Hotel Team on 25 Mar 2024
Thank you for staying with us and for your feedback.We look forward to seeing you again!

2/10 Terrible

Arash

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Desert Palms Hotel Team on 26 Mar 2024
Thank you for your feedback.

10/10 Excellent

Justin, Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Disneyland and other amenities. Great location with easy of access to a pharmacy, the GardenWalk, and a variety of restaurants.
Stayed 7 nights in Mar 2024
Response from Desert Palms Hotel Team on 25 Mar 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our trip to Disney.
Stayed 4 nights in Jan 2024
Response from Desert Palms Hotel Team on 25 Mar 2024
Thank you for staying with us and for your feedback!

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean convenient hotel. The breakfast was good and changed every day. The rooms were very clean. The staff were polite. Great walkable distance to Disney. We would return.
Stayed 5 nights in Mar 2024
Response from Desert Palms Hotel Team on 25 Mar 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! the king sized bedroom plus the bunk bed was perfect for our family of 4. Breakfast was really good to get you ready to hit the parks in the morning. Walk was about 10-12 minutes to the Disneyland gates. Staff was friendly and the hotel was very clean. CVS and 7/11 are directly next to the hotel for necessities. Would stay again!
Stayed 6 nights in Mar 2024
Response from Desert Palms Hotel Team on 25 Mar 2024
Thank you for staying with us and for your feedback.We look forward to seeing you again!

10/10 Excellent

Eddie

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Desert Palms Hotel Team on 25 Mar 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and within walking distance to Disney
Stayed 2 nights in Mar 2024
Response from Desert Palms Hotel Team on 22 Mar 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Desert Palms Hotel Team on 22 Mar 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Antionette

Stayed 7 nights in Dec 2023
Response from Desert Palms Hotel Team on 21 Mar 2024
Thank you for staying with us and for your feedback!!

10/10 Excellent

Shelby, Kapolei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Anaheim area at least once a year I really enjoyed staying at this hotel. The distance from the park is really easy even after spending all day at the park. It’s also really convenient having all the shops nearby.
Stayed 7 nights in Feb 2024
Response from Desert Palms Hotel Team on 21 Mar 2024
Thank you for staying with us and for your feedback!We hope to see you again in the future.

8/10 Good

Mikhail

Stayed 3 nights in Dec 2023
Response from Desert Palms Hotel Team on 18 Mar 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing!! Clean and updated. The breakfast room was in a roof top conference room and had excellent choices both hot and cold. The staff was also very friendly and helpful.
Stayed 5 nights in Mar 2024
Response from Desert Palms Hotel Team on 15 Mar 2024
Thank you for staying with us and for your feedback.We hope to see you again in the future!

8/10 Good

Zijun

Travelled with family
Liked: Staff & service, property conditions & facilities
First room had a terrible smell, complained to the front desk, the nice lady was able to change rooms for us, she was very nice, second room was good! Breakfast was fantastic! Overall good stay. Will be back!
Stayed 3 nights in Mar 2024
Response from Desert Palms Hotel Team on 13 Mar 2024
Thank you for staying with us and for your feedback! We are happy to hear we were able to rectify the situation and made for a great stay. We hope to see you again in the future!

10/10 Excellent

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time staying here and I found it to be a great guest experience. We’ll be back here on our next adventure for sure.
Stayed 3 nights in Mar 2024
Response from Desert Palms Hotel Team on 13 Mar 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful, lots of convenient locations to shop and eat nearby Disneyland is a brisk walk-you don’t even need to cross a street! My only complaint would be thin walls-with all the kids staying there it can make for a noisy night-but it’s of course near Disney so it’s to be expected
Stayed 1 night in Mar 2024
Response from Desert Palms Hotel Team on 12 Mar 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Chandina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to this hotel many times for a Disneyland stay and it never disappoints. Super close to the park and everyone is very professional. Would be coming back next time!
Stayed 3 nights in Mar 2024
Response from Desert Palms Hotel Team on 12 Mar 2024
Thank you for staying with us and for your feedback! Looing forward to seeing you again.

10/10 Excellent

shaunna

Stayed 2 nights in Mar 2024
Response from Desert Palms Hotel Team on 1 Apr 2024
Thank you for staying with us and for your feedback!