Lobby

Reviews of Castle Inn and Suites

2 out of 5
Castle Inn and Suites
1734 S Harbor Blvd, Anaheim, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 822 out of 1318 reviews" "
Rating 8 - Good. 334 out of 1318 reviews" "
Rating 6 - Okay. 112 out of 1318 reviews" "
Rating 4 - Poor. 33 out of 1318 reviews" "
Rating 2 - Terrible. 17 out of 1318 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William G

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, staff was so nice and accommodating. It was affordable too!
Stayed 5 nights in Apr 2024
Response from Marc on 18 Apr 2024
Thank you for staying with us at the Castle Inn & Suites William! We appreciate your kind review about the staff and your experience at the hotel. The hotel is a great value, within walking distance to both of the Disney theme parks, the Anaheim Convention Center, and many shopping and dining opportunities. We are one of the only hotels so close to the park to offer free parking, free Wi Fi and No Resort Fees. We hope to see you again soon. Thank you

8/10 Good

Janina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smelled like someone urinated in one of the AC units and lotion and conditioner weren't standard products provided, otherwise the stay was good. Did not have a shuttle to and from airport.
Stayed 4 nights in Apr 2024
Response from Marc on 17 Apr 2024
Janina, thank you for your recent stay at the Castle Inn & Suites. We are happy to see you had a pretty good stay with us, and we appreciate the feedback on how we could have improved the stay. We only regret that we did not have the opportunity to address your concerns during your visit. The hotel can provide lotion and conditioner upon request for the guests. If there is any issue regarding maintenance or housekeeping, just let the front desk know and we will have it addressed right away. While the hotel does not have our own private transportation, there are several options including shared ride services, private transportation, and taxi services available. We hope you have an opportunity to return to our hotel for an even better experience in the future, we look forward to an opportunity for improvement.

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here and we would definitely stay again 😊
Stayed 5 nights in Apr 2024
Response from Marc on 15 Apr 2024
Tia, thank you for your kind review and for your recent stay at the Castle Inn & Suites. Nothing can make us happier than to hear you loved your stay with us. We hope we will become your favorite place to stay whenever you are in the Disneyland Area. The Castle Inn & Suites is one of the only hotels across the street from the parks to offer free parking for one vehicle, free Wi Fi in the room, and No Resort Fees. We are looking forward to your next visit, hope it is right around the corner!

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and great room. Only negative is bins are collected very early which is noisy, although most mornings we were up and early for park opening anyway. Very close to parks and would definitely stay again!
Stayed 6 nights in Apr 2024
Response from Marc on 14 Apr 2024
Darryl, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback and the perfect 5 out of 5 score! We are very happy to hear you enjoyed your stay with us, and we hope you come back again soon. There are some things that are not within our control, the trash service is one of those items. We have requested a later pick up time, but we cannot control the route. We are glad you made the most of your vacation by getting to the parks early, it is the best way to get on your favorite ride with a short line. Next time you visit the parks, come back and see us again!

10/10 Excellent

Vincent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff was very informative, and polite. Room was clean, and spacious.
Stayed 3 nights in Apr 2024
Response from Marc on 10 Apr 2024
Vincent, thank you for your recent stay at the Castle Inn & Suites. Looks like everything went great, and we are very happy to hear you enjoyed your visit. We are very fortunate to have a team of dedicated people who genuinely care about our guests' experience. We hope we will become your favorite place to stay whenever you are on a Disneyland Vacation and we look forward to seeing you again soon!

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and plan to stay again.
Stayed 1 night in Apr 2024
Response from Marc on 8 Apr 2024
Edna, thank you for staying with us at the Castle Inn & Suites. We appreciate your kind words, and we are very happy to hear you had a great stay with us. We hope to become your favorite place to stay whenever you visit the Disneyland Resort. We hope you were able to enjoy the free parking, free Wi Fi, and No Resort fees while you were here. Next time you are planning a Disneyland Vacation we would love to be your hotel of choice.

10/10 Excellent

Destiny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great hotel staff and close to the Disney parks.
Stayed 5 nights in Mar 2024
Response from Marc on 7 Apr 2024
Destiny, thank you for taking the time out to write about your experience at the Castle Inn & Suites. Our staff is very thankful for your compliments, and you can expect to receive the same level of service each time you return to the hotel. The location of the hotel is one of the best in town, right across the street from the Disneyland Resort, within just a few minutes' walk from the entrance of both theme parks. We hope you come back to stay with us again soon!

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping is on point here!! We’ve stayed here many times to walk back and forth to the park, but this time we noticed a definite step up in the attentiveness to our room!! See you again soon Castle…
Stayed 3 nights in Apr 2024
Response from Marc on 6 Apr 2024
Marc, thank you for taking the time to write a review about your stay with us. We are so happy to hear you had a great time, and that you plan to come back and stay with us again. Our staff genuinely cares for the property, and we make every effort to provide our guests with a clean, comfortable, and pleasant stay. The location is great for any family visiting the Disneyland Resort area, within walking distance to everything, including the theme parks. We also are one of the only hotels to offer free parking for one vehicle, free Wi Fi, and No Resort Fees! We hope to see you again soon!

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Marc on 6 Apr 2024
Bradley, thank you for your recent stay at the Castle Inn & Suites and for taking the time to write a review about your experience. We appreciate the perfect 5 out of 5 rating, we are very happy to hear you had a great time here. The location of the hotel is one of the best in town, right in the heart of the Disneyland Resort. Everything is within walking distance, shopping, dining, entertainment, and of course all of the great things at the Disneyland Resort. We hope you have found your new favorite place to stay when you are in the area and we look forward to seeing you again soon!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the parks. Quiet and comfortable with prompt, friendly service!
Stayed 2 nights in Apr 2024
Response from Marc on 4 Apr 2024
Alexander, thank you for staying with us at the Castle Inn & Suites. We appreciate the 5 out of 5 score, and we are very happy to hear you enjoyed your stay with us! The hotel location is one of the best to be found, right across the street from the Disneyland Resort, within just a few minutes walk from the entrance. Our staff appreciates the compliments and you can always expect to be treated with kindness while you are here. We are one of the only hotels to offer free parking for one vehicle, free Wi Fi in the room, and to charge No Resort Fees. We hope we will see you again soon, and our hotel will become your home away from home. Until next time!

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place, wonderful staff! Beds are not overly comfortable and you can hear neighbors at times unless you have a fannor sound machine on. But super close to Disney, stores, restaurants so did not have to rent a car, nice pool, hot tub.
Stayed 5 nights in Mar 2024
Response from Marc on 2 Apr 2024
April, thank you for staying with us at the Castle Inn & Suites and for taking the time to write about your experience. We appreciate the compliments to the staff, the efforts from our team is what makes the hotel special. The hotel location is certainly one of the great reasons to stay with us. Located right in the heart of the Disneyland Resort Area, we are within walking distance to everything the area has to offer. From restaurants to shopping, entertainment, and of course the entrance to Disneyland and California Adventures, everything is within a few minutes walk. The heated pool and hot tub are open every day from 8:00AM to 10:00PM. If you decide to rent a car next time, the hotel offers free parking for one vehicle per room. We also include free Wi Fi in the room and there are No Resort Fees! We hope you come back to stay with us again, we would love an opportunity to make your next stay even better than the last one!

10/10 Excellent

Elpidia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this property because it’s in a good location and because it’s in walking distance to Disneyland! The beds are comfortable and the bedrooms were clean.
Stayed 2 nights in Mar 2024
Response from Marc on 28 Mar 2024
Elpidia, thank you for your recent stay at the Castle Inn & Suites and for taking the time to write a review about your experience. We appreciate the perfect 5 out of 5 rating, we are very happy to hear you had a great time here. The location of the hotel is one of the best in town, right in the heart of the Disneyland Resort. Everything is within walking distance, shopping, dining, entertainment, and of course all of the great things at the Disneyland Resort. We hope you have found your new favorite place to stay when you are in the area and we look forward to seeing you again soon!

10/10 Excellent

Deanna Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sage was amazing and helpful and it was very close walking distance to the parks
Stayed 3 nights in Mar 2024
Response from Marc on 28 Mar 2024
Deanna, thank you for staying with us at the Castle Inn & Suites. We are so happy to see you enjoyed your visit and we appreciate the perfect 5 out of 5 score! All of our staff is dedicated to providing our guests with the best experience possible, and we will continue to provide the level of service you have come to expect from us. The location of the hotel is definitely one of the best, within a few minutes walk from the entrance of both Disneyland and California Adventures. With Free Parking, Free Wi Fi, and No Resort Fees, there really is no better place for a family visiting the Disneyland Resort Area. We hope to see you and your family again soon.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Disney with easy access and easy check in
Stayed 2 nights in Mar 2024
Response from Marc on 20 Mar 2024
Beth, thank you for staying with us at the Castle Inn & Suites. One of the many reasons to choose this hotel is the location. Right across the street from the Disneyland Resort, withing walking distance to the entrances of both theme parks. We are also within walking distance to all of the great restaurants, shopping opportunities, and entertainment the Disneyland Resort area has to offer. Some other great reasons to stay include free parking for one vehicle, free Wi Fi in the room, and No Resort Fees. We hope you have found your new favorite place to stay and we will get to see you again soon!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Marc on 19 Mar 2024
Daniel, thank you for your recent stay at the Castle Inn & Suites. We are glad to see you enjoyed your visit, and we hope to see you again soon. As one of the only hotels across the street from the Disneyland Resort to offer Free Parking for one vehicle, free Wi Fi in the room, and No Resort Fees, there is no better value to be found. The Castle Inn & Suites is the perfect choice for families visiting the Disneyland parks. We are already looking forward to your next visit, we hope you are too!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to Disney, plenty of restaurants in close walking distance.
Stayed 1 night in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 Good

Mary

Travelled with family and small children
5-7 minute walk to the parks, very convenient, nice staff, I would recommend it for your stay.
Stayed 1 night in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. and we appreciate your personal recommendation. The staff is what sets our hotel apart, they genuinely care about our guests and make every effort to ensure everyone has a pleasant experience. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 Excellent

Kerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites. We are happy to hear you enjoyed your visit. We hope to become your go-to hotel whenever you are in the area. The location is tough to beat, right across from the Disneyland Resort, within a short walk to the entrance of both theme parks. With free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. We hope to see you again soon!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great distance to the parks and service was great
Stayed 2 nights in Mar 2024
Response from Marc on 18 Mar 2024
Thank you for staying with us at the Castle Inn & Suites and for giving us a perfect score! We are so happy to hear you had a great stay with us and we hope we will become your favorite hotel to visit when you are coming to the Disneyland Resort area. As one of the only hotels to still offer free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is not a better choice for families coming to visit the parks. We hope your next stay with us is even better than the last. Hope to see you again soon!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Feb 2024
Response from Marc on 5 Mar 2024
Joy, thank you for staying with us at the Castle Inn & Suites. We appreciate your feedback, and the perfect 5 out of 5 rating. Our staff is very happy to hear you had a great stay, and we hope to have the pleasure of accommodating you and your party again soon.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay this past week. The hotel is clean, quiet and well cared for. It’s a basic hotel that’s a very close walk to Disney. We would stay again.
Stayed 7 nights in Feb 2024
Response from Marc on 5 Mar 2024
Holly, thankyou for taking the time to write a review abour your stay with us. We are so happy to hear you had a great time, and that you plan to come back and stay with us again. Our staff genuinely cares for the property, and we make every effort to provide our guests with a clean, comfortable, and pleasant stay. The location is great for any family visiting the Disneyland Resort area, within walking distance to everything, including the theme parks. We also are one of the only hotels to offer free parking for one vehicle, free Wi Fi, and No Resort Fees! We hope to see you again soon!

8/10 Good

Karla, Pasco

Travelled with group
Liked: Cleanliness, staff & service
We stayed there to go to Disney...great location and it was clean and quiet!!
Stayed 2 nights in Feb 2024
Response from Marc on 2 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable Disney option
Stayed 2 nights in Feb 2024
Response from Marc on 2 Mar 2024
Brian, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great time at the hotel, and we hope you come back again soon. The Castle theme is carried throughout the property, from the lobby, to the exterior of the building, to the towers that are visible from blocks away. It creates a memorable experience for all of our guests, but especially for children. The hotel location is the best in town, walking distance to everything the Disneyland Resort area has to offer. The heated, outdoor pool and hot tub are open every day from 8:00AM to 10:00PM. We hope to see you again soon!

10/10 Excellent

Jerry, Alamosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disneyland and reasonable.
Stayed 3 nights in Feb 2024
Response from Marc on 26 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 Excellent

Taryn, Delmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, price, staff. It was excellent for our needs. Beds were comfy and clean. Fridge and microwave in the room and a coffeemaker, more than the amenities in Vegas which was our next stop. Those complaining about the carpets are exaggerating as they have the same hard wearing ones in Vegas..walk to Disney excellent, would stay again in a heartbeat.
Stayed 4 nights in Feb 2024
Response from Marc on 26 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

10/10 Excellent

Danica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should a great spot. Close to disney and super nice. Will definitely be staying here again.
Stayed 3 nights in Feb 2024
Response from Marc on 26 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites, we appreciate the perfect score! Our hotel staff is very thankful for your compliments about your experience and we hope we will be your new favorite place to stay. As one of the only hotels with Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees, there is not a better choice for a for a family visiting the Disneyland Resort area. We hope to see you again soon!

2/10 Terrible

Amber, Reno

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our room had cockroaches. Dead ones behind the front door and live ones in bathroom and crawling on furniture. Front desk personnel was shocked and said they’ve never heard of nor seen cockroaches at this establishment. Shower was either extremely hot or extremely cold, no in between.
Stayed 4 nights in Feb 2024
Response from Marc on 21 Feb 2024
Amber, thank you for your recent stay, and for bringing these issues to our attention. We have already taken steps with our maintenance department to address the plumbing issue reported to us at check out. While we have not seen the other issue in the past, we work with the best pest control company in the area and have taken steps to remedy this issue as well. We understand this experience was not ideal, but we hope to provide you with a better stay in the near future. We thank you again for bringing this to our attention so we can improve our future guests' experiences.

10/10 Excellent

Verenisse, Davis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Feb 2024
Response from Marc on 21 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! Our staff is grateful for your compliments, and we will continue to provide the level of service you have come to expect. The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Marc on 21 Feb 2024
Thank you for your recent stay at the Castle Inn & Suites and for the perfect score on your experience! The hotel is truly the best option for families visiting the Disneyland Resort area. We are right in the heart of everything the area has to offer. With free parking for one vehicle, free Wi Fi in the rooms, and No Resort Fees, there is no better value to be found! We hope you have found your home away from home, and we look forward to seeing you again soon!

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely helpful. Rooms were clean and just what we needed at the end o a day at Disney. Parking is free and walk to the parks is easy. Will stay here again if given the chance.
Stayed 2 nights in Feb 2024
Response from Marc on 17 Feb 2024
Thank you for the great review! We are so happy to see you enjoyed your visit to the Castle Inn & Suites. We hope you have found your home away from home. As one of the only hotels located across the street from the Disneyland Resort to offer Free Parking, Free Wi Fi, and No Resort Fees, there is not a better value to be found in the area. Our friendly staff makes checking in and checking out a breeze. Having the refrigerator, microwave, coffee maker, and hair dryer in the room provide our guests with all of the comforts of home. We hope you are looking forward to your next stay, and we will see you again soon!

10/10 Excellent

Claudia, El Paso

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Marc on 17 Feb 2024
Claudia, thank you for the perfect 5 out of 5 score! Our staff is very grateful for the compliments, we pride ourselves on providing our guests with the best experience possible. We hope you have found your new favorite place to stay and we will see you again soon!

6/10 Okay

Louise

Stayed 6 nights in Feb 2024
Response from Marc on 21 Mar 2024
Louise, thank you for staying with us at the Castle Inn & Suites. We are glad to hear you had a good stay, but it appears there were some areas we could have improved. If there are any concerns, or questions, please contact the front desk during your stay. We appreciate all feedback and look forward to any opportunity to improve our guests' experiences. We hope you come back to stay with us again so we have a chance to exceed your expectations.

8/10 Good

Erica

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Marc on 15 Feb 2024
Erica, thank you for staying with us at the Castle Inn & Suites. We are very pleased to see you enjoyed your stay with us and we hope you come back to stay with us again soon. Our hotel is in a great location, walking distance to all of the great things the Disneyland Resort has to offer. With Free Parking, Free Wi Fi, and No Resort Fees, it is the best value to be found! We look forward to your next stay!

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, an easy walk to Disneyland, a pool to soak your feet after a long day of walking and a fun theme for the kids.
Stayed 4 nights in Feb 2024
Response from Marc on 14 Feb 2024
Steven, thank you for the perfect 5 out of 5 score! We are so happy to see you had a great time at the hotel, and we hope you come back again soon. The Castle theme is carried throughout the property, from the lobby, to the exterior of the building, to the towers that are visible from blocks away. It creates a memorable experience for all of our guests, but especially for children. The hotel location is the best in town, walking distance to everything the Disneyland Resort area has to offer. The heated, outdoor pool and hot tub are open every day from 8:00AM to 10:00PM. We hope to see you again soon!

10/10 Excellent

Sherri

Stayed 4 nights in Jan 2024
Response from Marc on 20 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick 1 nite stay and it served its purpose. However, the place is outdated and needs a complete make over with the decor. I let the front desk know that the bath room sink was leaking on to the ground because my sock got wet and I found it odd. I used my phone flashlight and saw the 2 different spots it was leaking at. The floor was even bubbling over and I was on the 2nd floor. Otherwise, I had a great stay and enjoyed my time there!!
Stayed 1 night in Feb 2024
Response from Marc on 9 Feb 2024
Dianne, thank you for your recent stay at the Castle Inn & Suites. We apologize for the issue with the sink, and we appreciate the feedback so our maintenance staff could address the issue. The issue was not actually the sink, but the faucet. With a minor adjustment, we were able to take care of the issue almost immediately after your departure. We are very happy to hear you enjoyed your stay, and we hope you come back to stay with us for a longer time and an even better experience soon!

10/10 Excellent

Treyvon

Stayed 1 night in Feb 2024
Response from Marc on 20 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

10/10 Excellent

Connie Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Dec 2023
Response from Marc on 8 Feb 2024
Thank you for the 5 out of 5 score! We are so happy to see you enjoyed your visit to the Castle Inn & Suites. We hope you have found your home away from home. As one of the only hotels located across the street from the Disneyland Resort to offer Free Parking, Free Wi Fi, and No Resort Fees, there is not a better value to be found in the area. Our friendly staff makes checking in and checking out a breeze. Having the refrigerator, microwave, coffee maker, and hair dryer in the room provide our guests with all of the comforts of home. We hope you are looking forward to your next stay, and we will see you again soon!

10/10 Excellent

Gale

Stayed 3 nights in Jan 2023
Response from Marc on 20 Mar 2024
Thank you for your recent stay at the Castle Inn & Suites. This is the perfect choice for a family visiting the Disneyland Resort area. As one of the only hotels within waling distance of the parks to offer free parking, free Wi Fi, and No Resort Fees, there is no better value to be found. Our friendly staff will always try to provide our guests with the best experience possible, and we look forward to seeing you again soon!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible!
Stayed 1 night in Jan 2024
Response from Marc on 5 Feb 2024
Joseph, thank you for the perfect 5 out of 5 score! Our staff is very grateful for the compliments, we pride ourselves on providing our guests with the best experience possible. We hope you have found your new favorite place to stay and we will see you again soon!

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Marc on 1 Feb 2024
Felicia, thank you for staying with us at the Castle Inn & Suites! We appreciate the perfect score and we are very pleased you had a great stay with us. We hope you were able to enjoy the benefits of staying with us, such as free parking, free Wi Fi, and No Resort Fees! Our hotel is in a great location, right across the street from the Disneyland Resort, within walking distance to the entrances of both parks. There are also many restaurants, shopping opportunities and other entertainment options in the area as well! We are looking forward to your next stay, and we hope you are too!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Marc on 1 Feb 2024
Kimberly, thank you for staying with us at the Castle Inn & Suites! We appreciate the perfect score and we are very pleased you had a great stay with us. We hope you were able to enjoy the benefits of staying with us, such as free parking, free Wi Fi, and No Resort Fees! Our hotel is in a great location, right across the street from the Disneyland Resort, within walking distance to the entrances of both parks. There are also many restaurants, shopping opportunities and other entertainment options in the area as well! We are looking forward to your next stay, and we hope you are too!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marc on 25 Jan 2024
Javier, thank you for your recent stay at the Castle Inn & Suites and for the perfect score! We are so happy you enjoyed your stay and we hope to become your favorite place to stay. As one of the only hotels right across from the Disneyland Resort to offer free parking, free Wi Fi, and No Resort Fees, there is no better choice for families visiting the parks. We hope to see you soon and often!

10/10 Excellent

Judi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Disneyland, CVS and Walgreens. Mobility rentals close by. Dennys and Tony Romas close by. Motel was clean, quiet, staff was great and available 24/7. Plenty of parking and nice pool, Spacious room. We'll be back.
Stayed 3 nights in Jan 2024
Response from Marc on 23 Jan 2024
Judi, thank you for staying with us at the Castle Inn & Suites! We appreciate the perfect score, and we are delighted to see you had a wonderful stay with us. The hotel location is definitely one of the best in town, right across from the Disneyland Resort and in convenient walking distance to all of the shopping and dining opportunities in the area. We appreciate the compliments to the hotel, and we make every effort to give our guests the best experience possible. With Free Parking, Free Wi-Fi, and No Resort Fees, there is no better value to be found! We look forward to your next stay, hopefully it is coming soon!

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Rooms are little older and not many outlets but good overall. Nice to have the fridge and microwave in room
Stayed 1 night in Jan 2024
Response from Marc on 16 Jan 2024
Derek, thank you for staying with us at the Castle Inn & Suites! We appreciate your feedback and the 5 out of 5 score. We are always looking for ways to improve our guests' overall experience. Recently, the hotel added a new alarm clock in the room which has 2 outlets plus 2 USB ports available on the nightstand between the beds. We also added a lamp on the desk which has an outlet in the base. Our friendly staff is very appreciative of your compliments about the level of service you received, and we hope to have an opportunity to provide the same level of service next time. Every room comes with the Refrigerator, Microwave, Coffee Maker, and Hair Dryer, to provide all of the comforts of home. We also offer Free Parking for one vehicle, Free Wi Fi in the room, and No Resort Fees. We hope your next Disneyland Vacation is right around the corner!

6/10 Okay

dru marie, tpa

Disliked: Amenities, property conditions & facilities
Great location very old carpet and old room
Stayed 4 nights in Jan 2024
Response from Marc on 16 Jan 2024
Thank you for your recent stay at the Castle Inn & Suites. We appreciate your feedback about your experience, and we want to reassure you that our staff will be evaluating the room to find opportunities to make improvements. The location of the hotel is definitely one of the best in town. Walking distance to the entrance of both Disneyland and California Adventures, Downtown Disneyland, and all of the great shopping and entertainment options the Resort Area has to offer. We hope you have found a new place to stay, and we will have a chance to give you an even better stay next time!

8/10 Good

Zach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a Disney trip. The staff is great!
Stayed 3 nights in Jan 2024
Response from Marc on 14 Jan 2024
Thank you for your recent stay at the Castle Inn & Suites. The hotel is in a great location for any family visiting the Disneyland Resort area. There is so much to see and do, shopping, dining, and a ton of entertainment all within walking distance. Our staff is grateful for your compliments, we hope to see you again soon!

10/10 Excellent

Lynn

Stayed 5 nights in Jan 2024
Response from Marc on 14 Jan 2024
Thank you for the perfect 5 out of 5 score! The Castle Inn & Suites is the best place to stay whenever you are in the Disneyland Resort Area. We are one of the only hotels to offer free parking for one vehicle per room, free Wi Fi in the room, and No Resort Fees! With all of these extra values included, there is no reason to stay anywhere else! We hope you have found your new go-to hotel for all of your future Disney Vacations, and we hope to see you again soon.