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Reviews of Alice Motor Inn

3.5 out of 5
Alice Motor Inn
27 Undoolya Rd, East Side, NT

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 384 reviews" "
Rating 8 - Good. 143 out of 384 reviews" "
Rating 6 - Okay. 73 out of 384 reviews" "
Rating 4 - Poor. 31 out of 384 reviews" "
Rating 2 - Terrible. 41 out of 384 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Terezia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Barbara

Travelled with family
Disliked: Property conditions & facilities
Limited car space for parking The toilet seat was broken
Stayed 2 nights in Sep 2023

8/10 Good

Hans

Stayed 2 nights in Sep 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service
Comfortable refurbished room. Good value. Bit of a walk into town centre, ok if you have your own transport.
Stayed 1 night in Sep 2023

10/10 Excellent

Nick

Stayed 2 nights in Sep 2023

10/10 Excellent

Lyn

Stayed 1 night in Sep 2023

10/10 Excellent

desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in room 8. Was an absolutely lovely room to crash in after a long day. FYI the shower has a square knob on it that you can turn to adjust what shower head you wish to use as there is 2 heads.the management there was super helpful and friendly. Highly recommended
Stayed 5 nights in Aug 2023

10/10 Excellent

Dumisani

Clean
Stayed 1 night in Aug 2023

4/10 Poor

Teresita

Stayed 3 nights in Jul 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service
Good location.
Stayed 2 nights in Jun 2023

8/10 Good

Dumisani

Bedding was not changed for the 3 nights I stayed there
Stayed 3 nights in May 2023

10/10 Excellent

Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Affordable Hotel
this hotel is now doing remodeling and currently we stayed the room is great with a great air conditioning as it is hot even it is Autumn Time in Alice Springs NT Australia. All the necessary items inside the rooms are well-equipped. The owner responded my questions promptly
Stayed 2 nights in Apr 2023

8/10 Good

Josephine

Stayed 1 night in Apr 2023

8/10 Good

Markus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Apr 2023

2/10 Terrible

TOM

Stayed 1 night in Apr 2023

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 3 nights in Apr 2023

6/10 Okay

Roland

Travelled with partner
Disliked: Cleanliness, amenities
The bedsheets locken like used on Guests before and not changed.
Stayed 1 night in Apr 2023

8/10 Good

JIM

Liked: Cleanliness, staff & service, property conditions & facilities
Good air conditioner
Stayed 2 nights in Apr 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Gavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
Was pleasantly surprised. Great room looks brand new . Just need darker block out curtains as very light in morning. Loved the communal kitchen I actually cooked myself bacon n eggs both mornings and made dinner one night. Quiet area than in town yet so close to town IGA supermarket down town. Really enjoyed bed was so comfy and lots of towels spare blankets and tea n coffe . I’ll be booking their again when I come to town in 3 mths .

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Wonderful staff - clean and tidy room - able to use a full kitchen.
Stayed 4 nights in Oct 2022

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is in middle of some renovations- so a little run down in parts But everything functioned just fine- we especially loved communal kitchen and laundry facilities ( including a huge clothes line for stuff that can’t go in dryer) Reception staff member was welcoming and very helpful Great place when budget is a consideration
Stayed 4 nights in Sep 2022

6/10 Okay

Liz

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nancy, the receptionist, was friendly and helpful. It was very convenient to have a guest kitchen and laundry. The rooms were clean. At night the gate was locked and we needed a code to enter which made us feel secure that our rental car wouldnt get trashed or stolen. BUT, some of the light fittings and power points inte rooms were broken, and outside, its a building site.
Stayed 9 nights in Sep 2022

8/10 Good

Amber

Liked: Staff & service
Quiet stay within walking distance of town.
The motel is undergoing refurbishment at the moment which it needs. Our room was a bit tired and tatty with lightbulbs missing or too dim to be useful. The bathroom wasn't as clean as it could be, but does need updating. The location is in a quiet suburb, an easy 15 minute walk to town.
Stayed 2 nights in Aug 2022

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service
This motel is old and in a not so good area. Some rooms have been renovated but not the one we had. Rooms are big and reasonably comfortable. Other visitors were friendly and so are the staff.
Stayed 3 nights in Sep 2022

10/10 Excellent

Dale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to secure vehicle every night.
Stayed 4 nights in Aug 2022

8/10 Good

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is old but is being renovated and has promising options once finished…our stay is pleasant and expectations are met
Stayed 3 nights in Jul 2022

8/10 Good

Troy

Stayed 1 night in Jul 2022

2/10 Terrible

Christopher

Travelled with partner
Disliked: Amenities, property conditions & facilities
The motel room that time forgot This what we found. On first opening the door to our room we noticed damage as evidence of a break in attempt with a jemmy bar. Then the musty air quality hit us. It was getting cooler as evening approached so we tried the air con which was old and very noisy. The din took some getting used to but the stale dusty smell coming out of it due to filthy filter was something else. The curtains are about 40 cm narrower than the window and don’t match anyway, so forget privacy. Three power outlets are in dangerous broken condition. Some don’t work even if you are game enough to use them but make sure you don’t have wet hands. The smoke alarm is ancient and a newer one has been removed so this is illegal. Two of the lights are hanging off the wall. The toilet is old and stained. The exhaust fan in the bathroom is choked with dust The grouting around the sink is missing or coming away and not hygienic The towel rail bracket is broken There are holes in the carpet The main light fitting is filthy and contains bugs probably now extinct. The kettle is also extinct. The light comes on but it has simply ceased to be.
Stayed 1 night in Jul 2022

4/10 Poor

Peter

Disliked: Property conditions & facilities
cold night, rev a/c heater didnt work. Some light globes missing.
Stayed 1 night in Jul 2022

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little well maintained property, great sized room and very comfortable!
Stayed 1 night in Jul 2022

6/10 Okay

Jo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The grafetti writing not been removed at front gate . Our towels were not changed in our stay of 4 nights . Hot water also went cold
Stayed 4 nights in Jul 2022

10/10 Excellent

David, Macquarie Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property reasonably priced with external kitchen facilities , Clean and tidy.
Stayed 2 nights in Jun 2022

2/10 Terrible

Brigitta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing, we have been before and even tho an older property was quiet and secure. Security is no longer being used and the standard has dropped terribly - security gates no longer used, state of the rooms, very loud arguments at all hours of the morning.
Stayed 1 night in Jun 2022

6/10 Okay

Kate

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff and check in was good but the property is very tired and needs a good renovation
Stayed 2 nights in Jun 2022

2/10 Terrible

Peter

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing to like about the property. Most lights did not work. All power points were cracked and damaged in one way or another and certainly did not appear safe. The motel is just generally run down.
Stayed 3 nights in Jun 2022

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service
very reasonable, large room with kitchenette, very clean and bright
Stayed 2 nights in Jun 2022

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness
Room was clean and fresh and walking distance to the Mall. Amenities very basic. Security gates weren't working until our last day and we got locked out, no code to open gates and no number to contact. Lucky a guest saw us and had a code. We weren't advised about code by reception.
Stayed 5 nights in Jun 2022

4/10 Poor

Lynnette

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While our room was quite spacious and quiet that was the end of positive attributes. The floor moved as we walked and the carpet was very shabby and stained. The bathroom was very ancient and battle scared beyond belief. There were cracks in the wall and a lot of evidence of flies being in the room over the years. This room was a shocker, the worst I've ever stayed in, and I'm not young. If I'd paid a low price to stay there then I'd accept that I got what I paid for but this was not the case. The hotel is being renovated but they certainly should not be renting this room out!
Stayed 1 night in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and good value!
Stayed 1 night in Jun 2022
Response from Team on 10 Aug 2022
Thankyou for your feed back.

8/10 Good

Michael

Liked: Property conditions & facilities
Nancy on reception was lovely, professional and helpful. The room has been refurbished very well. Very happy.
Stayed 2 nights in Jun 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy on reception is aq queen. Great job.
Stayed 2 nights in May 2022

10/10 Excellent

Rosalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were efficient. Room was lovely and clean.
Stayed 1 night in Jun 2022

10/10 Excellent

Ann

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

QI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Apr 2022

8/10 Good

Mililma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Alice Motor Inn. The staff were friendly and helpful! My only comment about what could be improved was the parking situation. Other guests could be encouraged to park so there is enough room for everyone, instead of taking up two or three potential parking spots which forced us onto the road.
Stayed 3 nights in Apr 2022

6/10 Okay

Marilyn Maree

Liked: Cleanliness, staff & service, amenities
The bed was amazing the hot water was great. The room was clean. The curtains were in very poor condition.
Stayed 4 nights in Apr 2022

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Convenient location, staff were very friendly. Very laidback, but not very clean.
Stayed 2 nights in Apr 2022

2/10 Terrible

Jacinta

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If the cyclone fencing and broken windows didn't put us off on the way in, the carpet stains of bodily fluids and dirty bathroom did. After this we couldn't stay here and have had no communication from them after dropping the key back and complaining. Pictures online are decieving and would absolutely NOT recommended.
Stayed 1 night in Apr 2022