Beach nearby, white sand

Reviews of Patio Pacific Boracay

3 out of 5
Patio Pacific Boracay
Boat Station 1, Barangay Balabag, Boracay Island, Aklan

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 183 reviews" "
Rating 8 - Good. 84 out of 183 reviews" "
Rating 6 - Okay. 29 out of 183 reviews" "
Rating 4 - Poor. 12 out of 183 reviews" "
Rating 2 - Terrible. 4 out of 183 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Great staff and location
Stayed 3 nights in Feb 2024

10/10 Excellent

Bonnie, salt lake city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not bad with given price
Stayed 1 night in Jan 2024

8/10 Good

Beverly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very accommodating staff. Convenient location. Clean
Stayed 3 nights in Nov 2023

10/10 Excellent

Dorothy Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Debbie

Stayed 1 night in Dec 2022

8/10 Good

Luis

Stayed 3 nights in Sep 2022

10/10 Excellent

Seannel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Arte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location ,once i got over the fact that it was Not on the beach but a short walking distance
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation with kids.
The place is quite new. Service was really good. Having the pool nearby allows us to go to the pool or beach on several occasions. The breakfast is really good and fruits are fresh. The staff is very friendly and helpful. It is also near the Island Star Express for easier coordination on travelling to and from the airports.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Simple Hotel, bad access path to beach
A simple hotel, newly renovated, clean, nicely decorated. But not much to do inside the hotel, not much open space to stroll around.. pool is even under renovation, thus for the price we paid, there are far more better options, but if you do not plan to leave ur hotel room, this place is vaible In terms of toiletries, only available is shampoo, conditioner and soap. No toothbrush, cotton buds and etc. They dont even offer slippers and complimentary water. Pathway to the beach is awful (outside hotel) drainage is overflowing, thus certain section is flooded with sewage water, a section is even stinky, smells of urine. Staff and employees are nice, but for me, its a small boring hotel.
Stayed 3 nights in Jul 2019
Response from Elvie Joy Diaz on 5 Aug 2019
Hi, Good day! Thank you so much for your feedback and we are sorry for the inconvenience this has caused you. As for the toiletries, under the new law of DENR, any amenities that are made from plastic materials are for request like toothbrush, cotton buds and etc.. On the other hand, we are sorry for the overflowing drainage outside the hotel due to the rainy season. Again, we are sorry for the inconvenience. Thank you and hope to see you again at Patio Pacific Boracay!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff were extremely helpful and friendly especially from the F& B dept named SANRI. The guy in the reception doesn’t have a nice facial expression when talking to his guest though he answers and help our queries. Food was fairly nice. Nice and very clean room. Pool and gym are still under construction. Overall is a great stay, worth the money. Not a beachfront but just 3mins walk.
Stayed 2 nights in Apr 2019
Response from Janelle Javier on 6 May 2019
Hi Good day! Thank you so much for your feedback. We hope to see you again soon at Patio Pacific Boracay. Thank you!

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019
Response from Janelle Javier on 15 Jan 2019
Thank you so much for your feedback. We hope to see you again soon at Patio Pacific Boracay! Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get your moneys’ worth
At first we were at the old wing which im not too happy but the new wing is fantastic. Good lication good price friendly staffs.
Stayed 3 nights in Feb 2018
Response from Janelle Javier on 5 Mar 2018
Thank you so much for your feedback. We are happy to know that you liked our newly renovated building. We hope to see you again at Patio Pacific Resort!

8/10 Good

Clair , Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & close to the beach.
Had a very nice stay here for 6 nights. Was 2 minute walk to the beautiful beach which was great ! Room was clean, staff were friendly. I love the security when taking the path to the beach makes you feel safe. Downsides were only 1 roll of toilet paper a day ( sometimes needing more for 2 people ) and I thought it would be nice to sit in the spa / pool with your drinks but you are not allowed which is what I like to do when on holidays. But .... can understand. Pool was clean and nice temp.
Stayed 6 nights in Jan 2018
Response from Janelle Javier on 7 Feb 2018
Hi Ms. Clair, Good day! We really appreciate your feedback. We hope to see you again soon on our newly renovated rooms. Have a nice day and God bless. Thank you so much, Best Regards!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from Janelle Javier on 9 Jan 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know

8/10 Good

Andy, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Patio Pacific was a good hotel for our short trip. The rooms were simple, the pool was good and there was access to the beach, the restaurants and the Boracay entertainment.
Response from Janelle Javier on 26 Dec 2017
Hi Andy, Good day! Thank you for your feedback. We hope to see you again soon.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, room comfort
Close to the beach
The staff are so very friendly and responded exceptionally to all our requests to an extra bed, fan towels etc. We had booked on the west wing near the beach but it was under renovation. It is close to the beach but to a very touristy part of it. From Feb to May is naturally occurring green algae so be prepared to go to puka beach or Ilig-Iligan Beach which is only a trike away. For I'll-iligan beach make sure you organize you ride back as it is more secluded. The breakfast buffet at the hotel was excellent and again staff super friendly and helpful.

2/10 Terrible

Markie, Netherlands

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The most noisy hotel
In this hotel its unpossible to sleep. To much noise of chinese people. Also near to a busy road full of motorcycles.

8/10 Good

tina, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the beach
staffs are excellent they were very helpful and accomodating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 17 Feb 2017
Thank you and we really appreciate your feedback! Have a nice day.

4/10 Poor

mark

Liked: Cleanliness
Disliked: Staff & service
Breakfast was very mediocre. Wi-Fi is atrocious (none existence in rooms) and cuts off every hour without warning.
Response from General Manager on 30 Jan 2017
Dear Guest, We are very sorry for the inconvenience that our WI-FI have caused you. We appreciate your feedback and we'll work hard to make our service better. Hope to see you again!

8/10 Good

Jamie, Georgetown, On. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice centrally located hotel
For a affordable hotel exceeded my expectations. The staff is excellent and made me and my family feel welcome. The maintenance of the property is outstanding.
Response from Janelle Javier on 13 Aug 2017
Thank you so much! We really appreciate your feed back. We are very glad that you enjoyed your experience with us. Until your next visit! God bless you and your family.Take care!

8/10 Good

Jamie, Georgetown, On. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice centrally located hotel
For a affordable hotel exceeded my expectations. The staff is excellent and made me and my family feel welcome. The maintenance of the property is outstanding.
Response from Janelle Javier on 25 Jan 2017
Thank you so much! We really appreciate your feed back. We are very glad that you enjoyed your experience with us. Until your next visit! God bless you and your family.Take care!

10/10 Excellent

Martin, Syracuse, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The hotel lobby and some rooms are located on the east side of a very busy street and the restaurant, pool, more rooms, and walkway to the beach are located on the west side. Definitely book a room on the westside! The room was well appointed and clean.The service, as everywhere in the Philippines is outstanding.
Response from Janelle Javier on 18 Jan 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Rolando

Liked: Cleanliness
We had booked because online reviews said wifi was good. It was not - our mobile data provider (globe) was much better. However, the people were very nice to try to help us, even lending us a separate router in our room (we were on the 3rd floor)
Response from General Manager on 17 Oct 2016
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.Thanks for staying with us.

8/10 Good

Max , malaysia

Liked: Cleanliness, staff & service, room comfort
Close to white beach
Bad facilities. Free rock climbing but the staff there are never always there to entertain us. 5 days there and not even a single day I was able to try it out. Gym's music is too loud and barely able to have conversation. Low security around the hotel compound. Overall good stay, staffs are friendly. Breakfast provided very boring. Never change the menu of the food.
Response from Janelle Javier on 17 Oct 2016
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.Thanks for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff - great stay
The hotel provided a very enjoyable stay, the staff were superb & the hotel was a very reasonable price. Good facilities & once again I give praise to all the staff as nothing was ever too much. Would definitely return if going back to boracay.
Response from Janelle Javier on 23 Aug 2016
Dear guest! Thank you so much for your kind words, which we pass on to our team. We are looking forward to welcoming you soon again in Patio Pacific Boracay. Thanks and God bless!

8/10 Good

Mike, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sulit!
Affordable price for a class A accommodation. Nice buffet breakfast, walking distance from the beach at free use of facilities (pool, gym and wall climbing!)
Response from Management on 28 June 2016
We are glad that you enjoyed your stay. We hope to see you again! Thank you so much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very friendly and a great location.
The patio pacific is conveiently location near the action at station 1 but just back of the beach how you don't get the noise that comes with it. I'd recommend staying in the west wing as you'll find the Restraunt, gym and pool on this side and it's quiet. I'd throughly recommend this place and its comes at a reasonable price. Enjoy..
Response from Management on 28 June 2016
Thank you for sharing your experience! We are happy to have you at the resort.

4/10 Poor

Jackie, New York, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So disappointed
Noisy, dirty bathroom, grungy chairs/floors/walls, almost unuseable wifi, the breakfast is clearly geared exclusively towards Chinese (congee, all greasy meat), the room's terrible perfume smell is overwhelming, and the room price is totally unreasonable. The perfume smell made us feel sick and we left after one night and switched to a hotel that was $20 less per night and astronomically nicer and cleaner, and with working wifi.   At Patio Pacific, our room was behind reception, near the road. It was SO LOUD - other guests started playing music outside our room at 6 am and loudly talked and smoked there the entire day and most of the night. The entire hotel was all Chinese guests, so the cigarette smoke is inescapable. The wifi only worked across the street from our room and it'd take several minutes to connect, then several more minutes to load one page. One positive was that the staff were very friendly and helpful. PS- if you're a Vegetarian, there is nothing you can eat at the breakfast.
Response from Janelle Javier on 28 June 2016
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are sorry to know about your experience. We apologize for this. Please be assured that we will investigate about this matter. Thank you so much.

10/10 Excellent

Celina, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful and is close to the main beach where you can find all the nice restaurants, bars and clubs, and water activities! The rooms were clean and tidy. And were always on top of their room service. One thing I would pick on is their wifi. There is wifi in every room, but the signal was very crap. it hardly ever worked. Other than that, it wasn't really a big deal as we were out most of the day anyway. Very friendly staff and security guards. Will definitely come back again.
Response from Janelle Javier on 28 June 2016
Hi! We are happy to know that you love your stay with us. We have noted your comment on the wi-fi. Rest be assured that we'll look into this. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
1)very friendly and helpful staff 2)very clean 3)5 minute walk from beach and the noise 4)quite good food in restaurant 5)good swimming pool Will stay there again

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not really by the beach
I spent five nights in Patico Pacific on my own because of scuba diving course. The hotel is not actually by the beach and the neighborhood is a little noisy. There are two buildings used for this hotel, one is by the main road which is really noisy. And the aircon is also noisy, and the fridge makes noises as well. As for the wifi, I can't connect to the wifi in my room because they told me they only have public area wifi. However, the staff service is very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East or west wing?
On any future visit to the hotel, we'd definitely opt for the west wing (rather than the east in which we stayed) as that's where all the facilities are inc dining room, pool, fitness centre etc. It's also a bit closer to the beach, cafés, bars and beachside shops. Not that there's anything wrong with the east wing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and is well maintained. The staff were all attentive and extremely good at what they do. They were generous in their free breakfast and the quality of food is great. The hotel provided everything we needed for a relaxing vacation. The only downside is that the map in hotels.com is different from the exact location of the hotel. Nevertheless, the walk to the beach isn't that bad. We will definitely book at this hotel again.

4/10 Poor

Ross Kirby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

DL, Quezon City, Phils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying stay
Staff are nice, place is safe and quiet, food is great, clean swimming pool - it's all you can ask for
Response from Janelle Javier on 28 June 2016
Hello! We are glad to know that you enjoyed your experience at the resort. We appreciate your feedback and thank you for sharing your experience. We look forward to your next visit!

8/10 Good

Ashwin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boracay Holiday
Patio Pacific Hotel, lies close to the beach - some 5 minute walk, The west wing of the hotel is on one side of the main road while the east wing is on the other side of the road. For those staying on the west wing have to cross this road to reach the reception office. There is a guard that will help you cross the busy road. The breakfast has a good variety and enjoyed either inside or outside the dinning room. The room are good and clean that is on the west wing. The safe is bit fiddly to operate - should be upgraded for easier operation. The only negative comment I have is that there should be mineral water, coffee and tea bags supplied every day, The cost is very minimal and should be absorbed in the room rate.

8/10 Good

Faradillah, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Patio
Overall location and hotel service was great! Noisy in the morning but bearable as we are usually out for activities and shopping.
Response from GFSambat on 28 June 2016
Hello! We are glad to know that you enjoyed your experience at the resort. We appreciate your feedback and thank you for sharing your experience. We look forward to your next visit!

6/10 Okay

anwar, kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a calm decent hotel
The hotel is not located on the beachfront there are locals houses and hotels in between, you have to walk 5 minutes through them tell you reach the beach. A well selected workers have been hired in the hotel , competitive friendly staff. A nice swimming pool clean and big enough with a well equipped gemnysuem on the side. The hotels room devided into tow locations one close to the beach area which is the best and the second one is on the other side cross the main street too noisy.The rate of the hotel is higher than it supposed to be compared with other hotels on the beachfront. The best thing you will notice on the hotel that has no mosquitis .. that's really a great.A variety of all kind of food on the breakfast satisfied south Asians and others alike with a delicious served of the real Filipino coffee beans brewed.

6/10 Okay

luis, LA

Disliked: Staff & service, property conditions & facilities
old but clean hotel
the hotel is quite old but the rooms are clean. Swimming pool is nice and fitness center is well maintained. The bathroom and toilet is small and not that desirable in the eyes of the guest.
Response from Janelle Javier on 28 June 2016
Hello! We are glad to know that you enjoyed your experience at the resort. We appreciate your feedback and thank you for sharing your experience. We look forward to your next visit!

8/10 Good

James, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places to stay - yet fair price
Pretty ideal. The rooms are modest/smallish, but comfortable. The location is excellent - walking distance to activities, nightlife, the beautiful beaches. But also quiet enough to rest.

6/10 Okay

Joey T

Liked: Cleanliness, staff & service
Very Basic
I cannot understand why it got a high rating. Maybe if I had gotten a room within the main complex instead of the building across the road, then I might have given a higher rating. As it is, it took quite a walk from my building to the beach, passing through the main complex. The room was very basic. I had to go OUTSIDE the room in order to get wifi! The room had a sofa bed beside the main bed, and the mattress of the main bed was so hard that it was better to sleep on the sofa bed! The pillows are lumpy. The hot water in the shower was difficult to control, and it was a surprise that I did not get burned. At least they try to vary the breakfast buffet everyday. The rate was quite affordable, although I know I can get a better stay for the same price.

10/10 Excellent

Guray, melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patio Pacific Hotel.....5 star experience.
Absolutely fabulous hotel. The manager and the staff are very professional and attentative. The hotel is located in a great position to both the beach and the main road. The rooms are well equipped with all amenities and are cleaned daily. The hotels pool and gym are top class. The breakfast buffet is deliciously prepared. Our experience here encouraged us to extend our stay to 5 weeks total. Our 2 young daughters aged 2 and 4 were safe and entertained by staff which gave us the feeling of being with family. Overall 5 star treatment and facilities.

8/10 Good

Grettel, Makati City, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, homey hotel
I love the service and the hospitality of the staff at this hotel. Everyone was just smiling and friendly all the time, and accommodating as we asked some information about Boracay. The facilities are nice too, as well as the food. The only thing that bothers me about the place is that the pathway to the beach/back to hotel is littered with dog droppings. I'm not just talking about the common pathway, but even the part that is already inside their property. Although, I think this sight is common among other pathways.

10/10 Excellent

Guray, Melbourne, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patio Pacific 5 star treatment.
Absolutely fabulous hotel. The manager and the staff are very professional and attentative. The hotel is clean,very well organised and the attention to detail is a trademark. All staff make you feel like family and the attention towards our children aged 2 and 4 prompted us to extend our stay to a total of 5 weeks. Highly recommend all aspects of this hotel.

10/10 Excellent

Michelle, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff and very pleasant resort
We're a family with 3 young children and we stayed here for 6 nights. I would recommend this to all types of travellers ie. couples, singles, groups, families etc. The resort has a very good size pool and gym and even a rock climbing wall. Our children loved the pool and the beach is very close to the resort as well. It's hidden from the main beach which means it's quiet and away from the crowds. We stayed in the west wing which is closest to the beach. The other side of the resort is across the main street, but it's still not too far from the beach. The best thing about this resort is its staff. They are so friendly, warm and extremely helpful and efficient - I can't praise them enough. This includes security, front desk, food & beverage, activities staff, management - everyone! The room was clean and a good size for our family. The grounds are clean and pleasant. Every request we made was responded to promptly. Overall, this resort is value for money. The location is also away from the section of station 2 which gets very crowded.

8/10 Good

Verified traveller

Liked: Cleanliness
Nice but not on the ocean
Good stay for the price, not on the beach.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities