Studio Top Floor | View from room
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Reviews of Akaroa Criterion Motel

4.5 out of 5
Akaroa Criterion Motel
75 Rue Jolie, Akaroa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 376 out of 497 reviews" "
Rating 8 - Good. 112 out of 497 reviews" "
Rating 6 - Okay. 8 out of 497 reviews" "
Rating 4 - Poor. 1 out of 497 reviews" "
Rating 2 - Terrible. 0 out of 497 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel in central Akaroa. Friendly staff. Walkable to virtually everything. Especially excellent bakery adjacent.
Stayed 2 nights in Apr 2024
Response from margie on 21 Apr 2024
We are so pleased you enjoyed your stay with us.

10/10 Excellent

Grant

Travelled with partner
Will be staying again
Stayed 2 nights in Apr 2024
Response from Felicity on 17 Apr 2024
Hi GrantThanks for taking the time to review your stay with us, so pleased you enjoyed your time here.Kind regardsFelicity

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, view and large room
Stayed 2 nights in Apr 2024
Response from Felicity on 5 Apr 2024
Hi TeresaThanks so much for taking the time to review your stay with us. I love that we have such large spacious rooms for our guests to spread out.Kind regardsFelicity

10/10 Excellent

Jesus Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, beautiful views and friendly staff
Stayed 1 night in Mar 2024
Response from margie on 22 Mar 2024
Thank you for your review.We are so pleased you enjoyed your stay with us.

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful motel, lovely rooms. Great views across to wharf & bay. Walkable distance to cafe's & restaurant. Welcoming staff.
Stayed 1 night in Mar 2024
Response from Margie on 8 Mar 2024
Thank you for your review.We are so pleased you enjoyed your stay with us.

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful situation in the township of Akaroa. Lovely view of the bay and pier, sunset was amazing! The room is modern, well furnished and I loved the little balcony. Helpful and accomodating staff. Loved out stay and would definitely return.
Stayed 1 night in Mar 2024
Response from Felicity on 4 Mar 2024
Hi BridgetThank you so much for taking the time to review your stay with us, our sunsets are world famous and believe me, I never get sick of them.I'm so glad you enjoyed our hospitality.Kind regardsFelicity

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, amenities
Very helpful staff, fantastic view from the apartment. Very clean, lots space and everything you need for a few nights stay. Would highly recommend to others
Stayed 1 night in Feb 2024
Response from margie on 2 Mar 2024
We are so pleased you enjoyed your stay with us.

10/10 Excellent

Pixie

Travelled with partner
Very kind staff.
Stayed 1 night in Feb 2024
Response from margie on 24 Feb 2024
We are so pleased you enjoyed your stay with us.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely view from our 2nd floor studio unit, very handy to all the activities and dining.
Stayed 3 nights in Feb 2024
Response from margie on 24 Feb 2024
we are so pleased you enjoyed your stay with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
Lovely spacious room with a beautiful view of the bay. Check-in was a delight with the super friendly and helpful lady. The hotel was quiet and very walk able to all activities and dining in the area.
Stayed 2 nights in Jan 2024
Response from Felicity on 28 Jan 2024
Hi MichaelThanks so much for taking the time to review your stay with us. We are so lucky to be right in the middle of town with fabulous cafes and restaurants right by us.We love interacting with our guests and telling them our favorite places to visit and eat at.We are so pleased you enjoyed your stay with us.Kind regardsFelicity

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from balcony.
Stayed 2 nights in Jan 2024
Response from Felicity on 28 Jan 2024
Hi RachelThank you so much for taking the time to review your stay with us.We do have the most fabulous views especially from the top floor.Kind regardsFelicity

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Felicity on 4 Feb 2024
Hi DeborahThanks for giving us a 10 out of 10.So glad you enjoyed your stay.Kind regardsFelicity

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Felicity on 4 Feb 2024
Hi ThereThanks for giving us a 10 out of 10.So glad you enjoyed your stay with us.Kind regardsFelicity

8/10 Good

BEI FEI

Stayed 2 nights in Dec 2023
Response from Margie on 30 Dec 2023
We are so pleased you enjoyed your stay with us.

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice stay
Stayed 2 nights in Dec 2023
Response from Felicity on 28 Dec 2023
Hi JoshThanks for choosing to stay with us, so pleased you enjoyed it.Kind regardsFelicity

10/10 Excellent

Patricia, Boulder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely Motel close to the water owner with on site. Really find your cardio and get going get on.
Stayed 1 night in Dec 2023
Response from Felicity on 28 Dec 2023
Hi PatriciaThank you so much for taking the time to review your stay with us, we are so pleased you enjoyed your stay in our small piece of paradise.Kind regardsFelicity

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Large room on the bottom floor with an open plan bed room, kitchen lounge. Large bathroom off to the side and a seating room area outside overlooking the sea. Outside chairs and towels were provided. Lovely coffee shop just around the corner with a restaurant across the road. What more could you ask for, really. Lovely to relax and take NZ all in, or a break away from the city for a bit.
Stayed 2 nights in Dec 2023
Response from Margie on 22 Dec 2023
We are so happy that you enjoyed your stay with us.

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2023
Response from margie on 6 Jan 2024
We are so pleased you enjoyed your stay with us.

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Felicity on 12 Dec 2023
Hi IanThanks for taking the time to review your stay with us, we are pleased you enjoyed it.Kind regardsFelicity

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, room had everything we needed and we would be very happy to come back and stay here again.
Stayed 2 nights in Dec 2023
Response from Felicity on 8 Dec 2023
Hi RossThanks so much for taking the time to review your stay with us, so pleased you enjoyed our small piece of paradise.Kind regardsFelicity

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Lovely room, clean and well equipped. Staff friendly & very helpful. Topped off with beautiful view
Stayed 1 night in Nov 2023
Response from margie on 1 Dec 2023
Thank you for your review. We are so happy that you enjoyed your stay with us.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Perfect bed mattress firm but soft. Great sleep.
Stayed 2 nights in Nov 2023
Response from Margie on 1 Dec 2023
Thank you for your review.We are happy that you found the bed so comfortable.

8/10 Good

James

Stayed 1 night in Nov 2023
Response from Felicity on 20 Nov 2023
Hi JamesThanks for taking the time to review your stay with us.We are pleased you enjoyed our small piece of paradise.Kind regardsFelicity

10/10 Excellent

Michael

Lovely, clean, comfortable. Would recommend.
Stayed 1 night in Nov 2023
Response from Felicity on 12 Nov 2023
Hi MichaelThanks so much for your lovely review, we are so pleased you enjoyed your stay with us.Kind regardsFelicity

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value
This was by far one of the best places we have stayed at. Sunny room, great view of water, spotlessly clean, fantastic toiletries, wonderful coffee for plunger, comfortable beds and a huge room with a balcony. Wonderful friendly staff at checkin and great location to walk to cafes and restaurants and supermarket. Also was a very quiet location. Not to mention how quiet the entire neighbourhood was. This was the perfect place to end our 3 week vacation in NZ
Sunset from our balcony
Stayed 2 nights in Oct 2023
Response from Margie on 29 Oct 2023
Hi DamonThank you for your review.We are so pleased you enjoyed your stay with us at the end of your holiday.

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous outlook from our top floor room.
Despite a hiccup at check in, it was handled very efficiently and sorted instantly and fortunately for us a room was available. Manager very friendly and helped with directions and suggesting things to do while visiting. Top floor spacious studio room had a great 180 degree view over the harbour and surrounding hillsides. Comfy bed and lounges.
Stayed 2 nights in Oct 2023
Response from margie on 28 Oct 2023
Thank for your review.We are so pleased you enjoyed your stay with us.

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard property with friendly staff, in a central location.
Stayed 2 nights in Oct 2023
Response from margie on 9 Oct 2023
Thank you for your review.We are pleased that you enjoyed your stay with us.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice room, very convenient to shops and a lovely welcome from the staff.
Stayed 1 night in Sep 2023
Response from margie on 30 Sept 2023
we are so pleased you enjoyed your stay with us.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from margie on 30 Sept 2023
we are so pleased you enjoyed your stay with us.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from margie on 30 Sept 2023
we are so pleased you enjoyed your stay with us.

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
friendly reception
Stayed 1 night in Aug 2023
Response from Margie on 18 Aug 2023
So pleased you enjoyed your stay with us.

10/10 Excellent

Bronwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't fault this property - It was an absolutely fantastic place to stay on our holiday! First time we had been to Akaroa, without a doubt will definately stay here again, it ticked all boxes. The rooms are brilliant - very modern and large/roomy, very high quality furnishings, toiletries, and coffee/tea/biscuit selection. (I know because I bought some of the beautiful handwash in the room from the airport on the way home - it is definately not cheap and nasty) Everything was spotless. The hosts/staff were super friendly, nothing was too much trouble, and the location was perfect being right on the lake and close to dining/shopping/areas of interest. We were pleasantly surprised - A must to stay at if you're in this area.
Stayed 3 nights in Jul 2023
Response from Felicity on 1 Aug 2023
Hi BronwenThank you so much for taking the time to review your stay with us. We are so pleased to have made such a great impression.Akaroa is a gorgeous town and we love living here and sharing our knowledge to our guests.Really pleased you liked our amenities, they are found on air New Zealand planes as well and in boutique lodgings and eateries, I love them as well.Really hope you can make it back one day.Warmest regardsFelicity

10/10 Excellent

Melissa

Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Felicity on 19 July 2023
Thank you for giving our motel a 10 out of 10 we are glad you enjoyed your stay.Kind regardsFelicity

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything no dislikes
Stayed 2 nights in Jun 2023
Response from margie on 2 July 2023
Thank you for your review. We are so pleased you enjoyed your stay with us.

10/10 Excellent

Kathryn Ann

Stayed 1 night in Jun 2023
Response from Felicity on 19 July 2023
Hi KathrynThanks so much for giving your stay a 5 out of 5 we're so glad you had a nice time.Kind regardsFelicity

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room with the most comfortable bed!! Staff were nice and friendly, would highly recommend to stay here🙂
Stayed 1 night in Jun 2023
Response from Felicity on 10 June 2023
Hi MabelThank you for taking time to review your stay with us.We do have the most spacious motel rooms in Akaroa and our beds are a luxury brand made locally in Christchurch called Dreamwool Beds.We are so pleased you enjoyed your stay.Kind regardsFelicity

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel for a night in Akaroa. Good value.
Stayed 1 night in Jun 2023
Response from Felicity on 6 June 2023
Hi ScottThanks so much for taking the time to review your stay with us, we are so pleased you enjoyed it.Kind regardsFelicity

10/10 Excellent

Clint

Travelled with partner
Liked: Cleanliness, staff & service
Very nice - thanks to the owner
Stayed 1 night in May 2023
Response from Felicity on 26 May 2023
Hi ClintThank you so much for taking the time to review your stay with us, we're glad you enjoyed yourselves.Kind regardsFelicity

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable - the bed would have to be the most comfortable we have ever slept in. Lovely outlook of the harbour. Everything within easy walking distance.
Stayed 2 nights in May 2023
Response from Felicity on 26 May 2023
Hi IanThanks so much for taking the time to review your stay with us.The beds are made locally by a luxury bed maker called Dreamwool beds, and yes the mattresses have pure New Zealand wool inn them, so comfy.We are right in the middle of the village so very close to all amenities.Glad you enjoyed your stay with us.Kind regardsFelicity

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, well-decorated, and had a view of Akaroa Harbor. The staff was extremely hospitable and informative. I really enjoyed my stay.
Stayed 1 night in May 2023
Response from Felicity on 7 May 2023
Hi CynthiaThank you so much for taking the time to review your stay with us.We are so pleased you had a great time and enjoyed our little piece of paradise.Kind regardsFelicity

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Very nice hotel in Akaroa - check in was simple and straightforward and our room was clean and tidy
Stayed 1 night in Apr 2023
Response from Felicity on 4 May 2023
Thanks so much for giving us a 10 out of 10, we are so glad you enjoyed your stay.Kind regardsFelicity

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, center of the town, walking to boat tours, restaurants, grocery.
Stayed 2 nights in Apr 2023
Response from Felicity on 19 Apr 2023
Hi BettyThanks so much for taking the time to write a review.We are so pleased you enjoyed your stay with us in our little piece of paradiseKind regardsFelicity

10/10 Excellent

Donna, Corona

Stayed 1 night in Mar 2023
Response from Felicity on 19 Apr 2023
Hi DonnaThanks so much for the 5 out of 5, we are so pleased you enjoyed your stay.Kind regardsFelicity

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best place I’ve stayed in New Zealand! The owners and staff are over the top friendly, and the rooms are very tasteful with beautiful views from the balcony.
Stayed 1 night in Mar 2023
Response from margie on 23 Mar 2023
Thank you for your review of our motel. We are so pleased that you enjoyed your stay with us and found our motel comfortable to stay in.

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2023
Response from margie on 18 Mar 2023
We are so pleased that you enjoyed your stay with us.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean with a wonderful view of the harbour. Friendly, helpful staff. Close to most things. Only small problem was lack of room service due to staffing problems but we still had rubbish removed and fresh towels and tea/coffee/milk provided daily.
Stayed 3 nights in Mar 2023
Response from Margie on 9 Mar 2023
We are happy that you enjoyed your stay with us,Yes it is unfortunate that we cant offer room services now but staff shortages is a real problem.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart motel with waterside views
This is a very comfortable and well maintained motel. We had an upstairs room with a balcony and waterside views. Well equipped and clean. Our hosts were friendly and helpful. Parking is easy.
Stayed 3 nights in Feb 2023
Response from Margie on 9 Mar 2023
We are so happy that you enjoyed your stay with us. Thank you for taking time to give us a review.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Good location and views
Stayed 2 nights in Feb 2023
Response from Felicity on 26 Feb 2023
Hi PaulThank you reviewing your stay with us, we're glad you had a good time.Kind regardsFelicity