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Reviews

4.2 / 5Very Good
214 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Whitsunday Shopping Centre
    8 min walk
  • Popular Location
    Bicentennial Park
    16 min walk
  • Popular Location
    Cannonvale Beach
    19 min walk
  • Airport
    Proserpine, QLD (PPP-Whitsunday Coast)
    31 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Double Room - Ocean & Island Views

    Room Amenities

    • 15 sq m
    • Ocean view
    • Sleeps 2
    More details
  • Honeymoon Suite

    Room Amenities

    • 160 sq m
    • Ocean view
    • Sleeps 2
    More details
  • Queen Suite - Ocean & Island Views

    Room Amenities

    • 15 sq m
    • Ocean view
    • Sleeps 2
    More details
  • Double Room - Rainforest & Mountain Views

    Room Amenities

    • 15 sq m
    • Mountain view
    • Sleeps 2
    More details
  • Rainforest Suite

    Room Amenities

    • 15 sq m
    • Mountain view
    • Sleeps 2
    More details
  • Villa, 4 Bedrooms, Ocean View (Pet Friendly)

    Room Amenities

    • Ocean view
    • Sleeps 10
    More details
  • Luxury Villa, 4 Bedrooms (Adults Only)

    Room Amenities

    • 670 sq m
    • Ocean view
    • Sleeps 10
    More details

About this area

Cannonvale

Whitsundays Rainforest Retreat is located near the beach and in an area with good shopping. Whitsunday Shopping Centre and Whitsunday Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Airlie Beach Lagoon and Conway National Park. Our guests appreciate the hotel's quiet location.

Popular Location

What's nearby

  • Whitsunday Shopping Centre - 8 min walk
  • Bicentennial Park - 16 min walk
  • Cannonvale Beach - 19 min walk
  • Coral Sea Marina - 4 min drive
  • Shingley Beach - 4 min drive

Getting around

  • Proserpine Station - 20 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 31 min drive

Restaurants

  • Where to eat
  • Central Facility – Open daily.

About this property

Whitsundays Rainforest Retreat

3.5-star hotel near Whitsunday Shopping Centre
An indoor pool, a bar/lounge and a conference centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a microwave in a common area and a fridge in a common area are on-site. All 18 rooms offer balconies or patios, coffee/tea makers and ceiling fans.
Whitsundays Rainforest Retreat offers 18 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Rooms open to balconies or patios. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool.
Guests aged under 18 years old are not allowed in the swimming pool.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge) from 8:30 AM to 6 PM
Airport shuttle on request

Food and drink

1 bar

Things to do

Billiards/pool table
Indoor pool
Spa services

Family friendly

Indoor pool

Conveniences

Library

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Italian
Portuguese

Business services

2 meeting rooms
Conference centre (538 square feet of space)

Outdoors

BBQ grill(s)
Garden
Terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
Fireplace in reception
Shared microwave
Shared fridge
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan
Linens

Bathroom

Towels

Food and drink

Coffee/tea maker

Outdoor space

Balcony or patio

More

Iron/ironing board

Policies

Check-in

Check-in between 2 PM - 9:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

  • The front desk is open daily from 10 AM - 9:00 PM. <br />If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.
  • Airport shuttle service is available on request from 8:30 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

The following facilities are closed seasonally every year. They will be closed from 22 December until 01 January:
  • Swimming pool

Pets

  • Pets stay for free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 99.0 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 40 per person (roundtrip)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Pool access available from 10 AM to 9 PM
4.2

Very Good

5 - Excellent
102
4 - Good
71
3 - Okay
24
2 - Mediocre
12
1 - Poor
5
4.4
Cleanliness
4.4
Service and Staff
3.9
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Peter was the most attentive and kind host. The experience was definitely first rate, a very relaxing stay.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a lovely stay at the rainforest retreat and will be back!

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome view from main area. The hill climb was a bit scary but worth it.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed one night and were warmly welcomed by Pete. The location is stunning. We had a room in a villa, which had no other bookings so we had it to ourselves. We had views of the rainforest and the sea. Our room was a little small but was ok . We didn't have time to really use the villa facilities but it looked well set up.

Stayed 1 night in Oct. 2019

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