Apartment, 3 Bedrooms

Reviews of The Boathouse Apartments

The Boathouse Apartments
33 Port Drive, Port Of Airlie, Airlie Beach, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 558 out of 752 reviews" "
Rating 8 - Good. 162 out of 752 reviews" "
Rating 6 - Okay. 23 out of 752 reviews" "
Rating 4 - Poor. 6 out of 752 reviews" "
Rating 2 - Terrible. 3 out of 752 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Unit was great but could more utensils eg 2 teaspoons only. One bath towel per person is a little skimpy for 6 days. The balcony table legs were wobbly and one came off when trying to move it. Overall it is a great place just needs a few simple tweeks.
Stayed 6 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , very clean and comfortable and amazing location and views.
Stayed 1 night in Sep 2023
Response from The Boathouse Apartments on 19 Oct 2023
Thank you for your positive review. We have thrilled you enjoyed your stay with us. We look forward to welcoming you again soon.

8/10 Good

H

Stayed 3 nights in Sep 2023
Response from Lea on 18 Sept 2023
Thanks for your review. We hope you enjoyed your stay and look forward to hosting you in the future.

10/10 Excellent

Karim

Stayed 1 night in Aug 2023
Response from Lea on 6 Sept 2023
Thank you Karim, we are pleased you enjoyed your stay, we enjoyed having you with us

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Lea on 6 Sept 2023
Thank you Ann, we enjoyed having you stay with us, hope to see you again soon

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to stay at Airlie beach. Spacious, well presented apartment with great views over the marina. Walking distance to Main Street.
Stayed 1 night in Jul 2023
Response from Lea on 6 Sept 2023
Thank you Sue,we enjoyed having your family stay with us, so pleased you enjoyed our location, hope to see you again in the future

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and the apartment being self contained was fantastic
Stayed 5 nights in Apr 2023
Response from The Boathouse Apartments on 1 May 2023
Thank you for your kind review Amelia. You were great guests. We hope to see you back soon.

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful spot only 5mins walk from the main shops. The staff were so accommodating. My flight was over 3hrs late and missed the reception time and they were so accommodating and providing me instructions on how to access. The view was beautiful over the port and such an amazing sunrise to wake up to looking at the mountain. I would absolutely stay here again!
Stayed 2 nights in Apr 2023
Response from The Boathouse Apartments on 1 May 2023
We are delighted that you had a great stay Michelle. Our team can't wait to have you back. See you soon.

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, staff were very friendly and helpful and great location!
Stayed 1 night in Feb 2023
Response from Lea on 4 Apr 2023
Thanks for your great review. We are pleased you enjoyed your stay and our wonderful facilities.

10/10 Excellent

Wayne

Travelled with group
Liked: Room comfort
Great place
Great location, great rooms, wonderful staff and close to the marina and Main Street
Stayed 1 night in Feb 2023
Response from Lea on 4 Apr 2023
Thanks for your great review. We are pleased you loved our wonderful property and location.

6/10 Okay

Alexandros

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Excellent location, great staff, beautiful views of the marina. However apartment 118 is in need of an upgrade. Moldy blinds and outdoor couch, uncomfortable bed, shower would flood if water pressure was too high and the outdoor fan wasnt working so too hot to sit outside and enjoy the views. Needs a good clean If you are staying there ask for a different room as they privately owned. Staff were lovely and location close to shops and restaurants. Just a shame the apartment was a let down
Stayed 6 nights in Jan 2023
Response from The Boathouse Apartments on 27 Jan 2023
Hello Alexandros,Thank you for choosing to stay with The Boathouse Apartments. New beds are being fitted into room 118 next week and we have alerted the owners about the recommended improvements.The humidity in Queensland encourages mould growth and we try to fight against this climate daily. We have now fitted each apartment with instructions on how to prevent excess moisture build-up. We hope that you do stay with us again and see the positive improvements we are making based on guest feedback.Kind regards,The Boathouse Apartments

8/10 Good

Deanna

Travelled with partner
Liked: Cleanliness, amenities
Property is in a perfect location, rooms a little run down for the price u pay. Over all was nice 👍
Stayed 3 nights in Jan 2023
Response from The Boathouse Apartments on 27 Jan 2023
Hello Deanna,Thank you for your feedback, we hope that you enjoyed your stay.We are currently in the process of refurbishing many of our apartments, so we would love to see you return once this is complete.Please contact us directly for 10% of any future bookings.Kind regards,The Boathouse Apartments.

10/10 Excellent

Kartik

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
These are beautiful apartments. They definitely cater for families with a huge fridge and great laundry facilities. I will be staying again
Stayed 1 night in Nov 2022
Response from Lea on 2 Dec 2022
Great to hear Kent, we look forward to seeing you. Please call us direct to take advantage of our return guest 10% discount.

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
the staff at the front desk were absolutely lovely and helpful. What a way to be greeted before I've started my stay. thank you
Stayed 2 nights in Sep 2022
Response from Lea on 30 Sept 2022
Thanks for your review, Jason. We appreciate our great team of staff and the wonderful job they do each day. Glad you also got to experience the great work they do. Cheers

10/10 Excellent

Chris

Stayed 2 nights in Sep 2022

8/10 Good

Robert

Stayed 7 nights in May 2022

10/10 Excellent

Bronwyn

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022
Response from Emil on 12 May 2022
Dear Bronwyn, Thank you for your 10/10 review. Kind regards, Emil

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stay was fantastic but wifi should be made available to rooms
Stayed 4 nights in Apr 2022
Response from Emil on 28 Apr 2022
Dear Peter, Thank you for your review. Kind regards, Mantra Boathouse Apartments

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accommodating. Great location.
Stayed 3 nights in Apr 2022
Response from Emil on 26 Apr 2022
Dear Wendy, Thank you for your review. Kind regards, Emil

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2022

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment were great for little kids we have a 1 and 5 year old. There was plenty of room for them to play. The apartment was very clean. The only downfall would be that most of the restaurants and shops downstairs were closed.
Stayed 4 nights in Apr 2022
Response from Emil on 26 Apr 2022
Dear Maria, Thank you for your review. Kind regards, Emil

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Near restaurants and beach. Fantastic view and great pool area with excellent BBQ. All within walking distance. apartment very spacious with all our needs covered. Would stay again. Only gripe was that the ceiling vent fell off the ceiling and hit my friend. Not hurt but very startled.
Stayed 5 nights in Mar 2022
Response from Emil on 5 Apr 2022
Dear Susan, Thank you for your review. Kind regards, Mantra Boathouse Apartments

6/10 Okay

Andrew

Travelled with partner
Disliked: Property conditions & facilities
Tired furnishing and furniture. No sun lounger at 213 even though others had them. Balcony furniture white plastic and very dirty. Dirty hob. Broken washing machine glass in door dangerous. Broken mop. Etc.
Stayed 7 nights in Feb 2022
Response from Emil on 4 Mar 2022
Thank you for your review. Kind regards, Mantra Boathouse Apartments

6/10 Okay

Jenna

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Property is ok but definitely not worth the price per night. Rooms have not been maintained. Blinds were covered in mild, Airconditioning had a mouldy smell and huge water stain and mild on roof. Walls were absolutely filthy. No wifi. Pool was awesome for young kids.
Stayed 4 nights in Jan 2022
Response from Emil on 4 Feb 2022
Dear Nicole, Thank you for taking the time to tell us about your experience at the Mantra Boathouse Apartments Airlie Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emil

10/10 Excellent

Enalyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is perfectly located at the marina and port of Airlie. Very convenient for cruises and island tours. The only downside is WIFI connection cannot be access in your individual apartments unless you go down at the reception area. Overall, we would refer it to our family and friends.
Stayed 7 nights in Jan 2022
Response from Emil on 4 Feb 2022
Dear Enalyn, Thank you for your 5 star review. kind regards, Emil

6/10 Okay

Rayarna

Travelled with family
Disliked: Amenities
Beautiful views but the rooms were dated and need a fresh coat of paint. All appliances in good working order though. Close to restaurants easy walking and driving distance. Grounds are beautifully kept
Stayed 2 nights in Dec 2021
Response from Emil on 6 Jan 2022
Dear Guest, Thank you for your review. Kind regards, Emil

10/10 Excellent

Jayde

Travelled with family
Liked: Cleanliness, room comfort
Great location
We are a family of 5 and booked a 2 bedroom apartment with an additional bed. From check in to check out our stay was perfect...no complaints at all. Beach towels were provided and the kids had an absolute ball in the salt water pool and the heated spa. The staff were great and quickly responded to any queries we had. We will definitely be back to stay again. The location is right on the marina not far from Port of Airlie.
Stayed 4 nights in Nov 2021

8/10 Good

Janette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous stay at Mantra Boathouse apartments. Location is perfect, close to everything. The unit was spacious and comfortable. The only negative was there was no WIFI available in rooms, which at this price point is very disappointing and after an 8 night stay I had no data left on my phone which I had been using to research and book all our activities.
Stayed 8 nights in Oct 2021

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, room comfort
Location location
Two couples enjoyed three nights at the Mantra. The unit accommodated us comfortably, however a few more plates would have been appreciated as we had to wash up after every snack and meal. We liked the fact that the 2nd bedroom had access to their bathroom from the bedroom, providing good privacy. The view from the balcony great and it is a FLAT walk to everything in town. If you know Airlie, you will understand the benefit. The main bathroom has shower over bath which we found a little difficult to negotiate, lucky there was an area at the end of the bath you could sit on and swing your legs around. Water pressure was good. The two bedroom apartments only have one car park provided which was not so great. We would definitely stay and recommend the Mantra in Airlie.
Stayed 3 nights in Nov 2021

10/10 Excellent

Leanne

Travelled with partner
Liked: Amenities, property conditions & facilities
Perfect location, breathtaking views, very central
Stayed 2 nights in Oct 2021
Response from Emil on 4 Mar 2022
Thank you for your review. Kind regards, Mantra Boathouse Apartments

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, room comfort
Great location
Everything was excellent.Except room Wi fi was out so we had to sit in the lobby to work online which was not ideal. Showed consideration with the checkout time which was appreciated. Great location near to Main Street and the ferry wharf.
Stayed 1 night in Aug 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location and amenities as well as restaurants and cafes near by was fantastic. The area around the Boathouse is easy walking and close to amenities. Would definitely stay at the Boathouse on our next visit!
Stayed 3 nights in Jul 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

8/10 Good

Gareth

Travelled with family
Liked: Room comfort
Stayed 4 nights in Jul 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

8/10 Good

Lyndall

Travelled with family
Liked: Cleanliness, room comfort
A truly lovely place to stay
What a great place to stay in Airlie Beach- the apartments are close to Marina, Shopping area and restaurants. No in house restaurant though plenty around the area. The apartments were well appointed with modern appliances. Beds were very comfortable and towels were soft and absorbent. We were 2 couples in 2 bedroom apartment and thoroughly enjoyed our stay.
Stayed 4 nights in Jun 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was ideally situated within walking distance to the main street, cafes, bars & shops. It overlooked the marina and had great views. The only negative things were we asked for an ironing board on the Monday as the one in the unit was broken we left on Thursday and still hadn't received one. The fridge and freezer door handles were both broken so it made opening them very hard and hurt your hands.
Stayed 7 nights in May 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, room comfort
Perfect
Great accommodation in a fantastic location. Clean and modern, and within a minutes walk to main st shops.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Great Pool for a family, Overall room nice, Good Location
Stayed 3 nights in Jan 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

FamilyMum, Queensland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation in the perfect location. Great value for money
Stayed 3 nights in Jan 2021
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2020
Response from E on 7 Sept 2021
Dear Guest Thank you for your Review! We appreciate your business and look forward to your return. Thank you. Kind regards, Emil