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Reviews of Colonial Palms Motor Inn

3.5 out of 5
Colonial Palms Motor Inn
2 Hermitage Drive, Airlie Beach, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 1001 reviews" "
Rating 8 - Good. 369 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, friendly staff, great location. Lovely pools and a decent breakfast.
Response from Georgie Law on 22 Apr 2024
Good afternoon Adam,Thank you for taking the time to write a review for us and for your wonderful score. We are delighted to hear that you enjoyed your stay with us so much.We look forward to welcoming you back to Colonial Palms in the near future/Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size. The location was great. The pool outside our door was beautiful. Would highly recommend.
Stayed 3 nights in Jan 2024
Response from Shyrelle on 9 Apr 2024
Good morning Janet,Thank you for such a great review! We love hearing that our guest have enjoyed our little piece of paradise. Looking forward to seeing you in your future travels.Cheers,Shyrelle Colonial Palms Motor Inn

10/10 Excellent

Russell

Stayed 1 night in Mar 2024

6/10 Okay

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very basic property. AC took a long time to cool room. Operation was not explained even though we asked about it. Continental breakfast was decent. Not recommended unless you don’t want spend much money.
Stayed 1 night in Mar 2024
Response from Shyrelle on 27 Mar 2024
Good afternoon William,Sorry to hear your stay with us wasn't everything you wanted, apologies if instructions weren't clear for you. In humid days like we had yesterday all air-conditioning does take a little longer to cool. Hope to see you in your future travels.Cheers,ShyrelleColonial Palms Motor Inn

8/10 Good

stephane, langley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No front desk after 7pm I couldn’t get the key with no phone number available onsite
Stayed 1 night in Mar 2024
Response from Shyrelle on 26 Mar 2024
Good Afternoon Stephane,Sorry to hear your struggled to get your keys our reception is open 7am - 7pm everyday with bar/restaurant staff here to help too until restaurant closes. We also have an after hours KEY-SAFE located near reception and an after hours phone number on the front door. Looking forward to welcoming you here again in the future :)Cheers,Shyrelle Colonial Palms Motor Inn

10/10 Excellent

Theresa

Travelled with partner
The staff were fantastic. Great facilities. Would stay again.
Stayed 1 night in Mar 2024
Response from Shyrelle on 17 Mar 2024
Good Morning Theresa, We appreciate your kind words and taking the time out of your day to give us a great review. Looking forward to welcoming you back here in your future travels.Shyrelle Colonial Palms Motor Inn

10/10 Excellent

Marzia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient parking space great accessible facilities.
Stayed 1 night in Mar 2024
Response from Georgie on 12 Mar 2024
Good afternoon Marzia,We are glad you enjoyed your stay with us and look forward to welcoming you back in the near future.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from Georgie Law on 30 Mar 2024
Thank you for your wonderful score for Colonial Palms Motor Inn.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2024
Response from Georgie on 12 Mar 2024
Good afternoon Aaron,WE are glad you enjoyed your stay with us and look forward to welcoming you back in the near future.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Laura

Travelled with partner
Liked: Amenities, property conditions & facilities
Amazing property with excellent staff
Stayed 1 night in Mar 2024
Response from Georgie Law on 4 Mar 2024
Good afternoon Laura,Thank you so much for taking the time to write a review for us. We are delighted you enjoyed your stay and look forward to seeing you again soon.Cheers,Georgie LawCoonial Palms Motor Inn

6/10 Okay

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The major problem with the facility is that they appear to run the pool filter or pump throughout most of the night. The noise is quite loud and extremely annoying, so much so I doubt I will ever look to stay there again. Really polluting noise in the dead of night leading to a restless night with little sleep.
Stayed 3 nights in Feb 2024
Response from Shyrelle on 17 Mar 2024
Good Afternoon John,We're sorry to hear your stay got interrupted by neighboring noise, hopefully we will be able to accommodate you again in the future. Shyrelle Colonial Palms Motor Inn

6/10 Okay

Allison

Travelled with partner
Liked: Staff & service
This is a Motor Inn and priced as such. About a 10 to 25 minute pretty flat walk into town. Staff are super friendly, beds were comfortable and pillows good. If you qre looking for q no fills nor fancy place this could be worth looking at.
Stayed 3 nights in Feb 2024
Response from Georgie on 12 Feb 2024
Good morning Allison, Thank you for taking the time to write a review for Colonial Palms Motor InnCheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was large and perfectly clean Pool right behind room. They have a great restaurant on site. Breakfast was very good especially the flat white coffee. Would stay again if in the area. The gardens around the hotel exceptional. The receptionist and servers were wonderful, always smiling.
Stayed 2 nights in Feb 2024
Response from Georgie on 10 Feb 2024
Thank you. :)

10/10 Excellent

Qui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hospitality, foods, route service bus and other transport, good location for activities tours.Thank you again hopefully see you soon in future.
Stayed 6 nights in Jan 2024
Response from Georgie on 10 Feb 2024
Thank you. :)

10/10 Excellent

toziva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2024
Response from Georgie on 10 Feb 2024
Thank you. :)

10/10 Excellent

Francisca

Travelled with group
Stayed 2 nights in Jan 2024
Response from Georgie on 10 Feb 2024
Thank you. :)

10/10 Excellent

Helen

Stayed 2 nights in Jan 2024
Response from Georgie on 19 Feb 2024
Thank you :)

10/10 Excellent

Lone

Stayed 1 night in Jan 2024
Response from Georgie on 10 Feb 2024
Thank you.

6/10 Okay

andrea, Seattle

Travelled with partner
Liked: Cleanliness
Was told on chat that after hours check in info would be sent to me. It wasn’t, then when I arrived, I got voicemail 3 times at the after hours number. Someone did come and give us the key - thank goodness someone was there. He said they tried to call me, but I had no missed calls. Not great. Hotel was 1/2 mile to port and further to town, location is just adequate for walkers, especially with luggage to manage. Room was clean. Instant coffee with the continental breakfast was a first for us. Wouldn’t stay there again for the price. On par with a motel 6 or Super 8 in the US. Okay for a sleep.
Stayed 1 night in Jan 2024

10/10 Excellent

Amelia

Stayed 1 night in Dec 2023
Response from Georgie on 10 Feb 2024
Thank you.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Georgie on 10 Feb 2024
Thank you.

2/10 Terrible

Kylie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was by far the worst stay I have had in a hotel .. I paid 400 for a room for one night which is not the issue .. the issue is is that you would expect some comforts for this price .. the air con in the room was not working and on asking reception about this I was told they already knew but the electrician was not able to make it until another day .. so instead of telling me about this and offering a discount or another room they let me pay full price and after being told I would be co t acted by the owner to discuss the issue I still haven’t heard .. the property is so dated and the beds felt like you were sleeping on springs only .. horrible .. we went to the restaurant for dinner which was an even worse experience .. the food was severely overpriced for what we received .. to pay 36.00 dollars for battered fish and chips you would expect some of the best fish and chips in town and a decent serve .. far from It .. the pasta dish said pan grilled chicken which clearly it wasn’t as it was poached and had zero seasoning and it was inedible .. so bland .. the teriyaki salmon was not teriyaki and the salad and soba noodles had no dressing at all and the dish was tasteless .. after mentioning this to the waitress who I might add was one of the rudest people I have ever been served by she did not care .. I then gave her the four vouchers I was given on arrival for a welcome drink when at dinner and it’s then she mentions it should have only been beer wine or softdrin
Stayed 1 night in Jan 2024

10/10 Excellent

Sokhon

Stayed 4 nights in Dec 2023
Response from Georgie on 10 Feb 2024
Thank you.

10/10 Excellent

Hiu Lam Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bay view was good and the food was delicious. Our One Bedroom Apartment was spacious enough for the three of us.
Stayed 3 nights in Dec 2023
Response from Georgie on 7 Jan 2024
Hi I responded to this post yesterday.Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a beautiful hill, it has a wonderful view of a mountain in front as well as bits and pieces of the harbour. The staff is exceptionally friendly including the Brazilian staff. Delicious food and friendly atmosphere from the other guests.
Stayed 3 nights in Dec 2023
Response from Georgie on 28 Dec 2023
Good morning Victor,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your wonderful score for us.We are glad you enjoyed your stay and wish you a wonderful New Year.Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Murdoch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time staff were lovely great room pool was lovely. Only slight complaint was the restaurant and bar closing early. I asked for a dessert menu at about 8.30 but got told the kitchen closed at 8 but wasn’t told it was closing or asked if we would like anything else before it closed.
Stayed 3 nights in Dec 2023
Response from Georgie on 4 Jan 2024
Good afternoon,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your score for us.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Georgie on 25 Dec 2023
Good afternoon Luke,Thank you so much for taking the time to write a review for ColonialPalms Motor Inn and for your score for us.We are delighted that you enjoued your stay with us and look forward to seeing you again in the future.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Hannah Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is beautiful and very accessible. Resturant has a great menu abs excellent service. Room was clean and adequate.
Stayed 7 nights in Dec 2023
Response from Georgie Law on 24 Dec 2023
Good afternoon Hannah,,Thank you so much for taking the time to write a review for Colonial Palms Motor Inn.We do hope you enjoyed your stay with us and come and visit us again soon.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

W.A.

Stayed 2 nights in Dec 2023
Response from Georgie on 21 Dec 2023
Good afternoon W.A.,Thank you for taking the time to write a review for Colonial Palms Motor Inn.Have a wonderful Christmas and New Year,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Mariana

Stayed 2 nights in Dec 2023
Response from Georgie on 21 Dec 2023
Good afternoon Mariana,Thank you for taking the time to write a review for Colonial Palms Motor Inn.Have a wonderful Christmas and New Year,Georgie LawColonial Palms Motor Inn

8/10 Good

Robert

Stayed 2 nights in Dec 2023
Response from Georgie on 21 Dec 2023
Good afternoon Robert,Thank you for taking the time to write a review for Colonial Palms Motor Inn.Have a wonderful Christmas and New Year,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023
Response from Georgie on 21 Dec 2023
Good afternoon Stephen,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your great score for us..Have a wonderful Christmas and New Year,Georgie LawColonial Palms Motor Inn

10/10 Excellent

jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2023
Response from Georgie on 21 Dec 2023
Good afternoon JanThank you for taking the time to write a review for Colonial Palms Motor Inn and for your lovely comment.Have a wonderful Christmas and New Year,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Miyuki

Stayed 1 night in Dec 2023
Response from Georgie Law on 24 Dec 2023
Good afternoon Miyuki,Thank you so much for taking the time to write a review for Colonial Palms Motor Inn.We do hope you enjoyed your stay with us and come and visit us again soon.Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Emy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Georgie Law on 21 Dec 2023
Good afternoon Matthew,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your great score for us.Have a wonderful Christmas and New Year,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Matthew Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,well maintained facilities.
Stayed 2 nights in Nov 2023
Response from Georgie on 21 Dec 2023
Good afternoon Matthew,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your lovely comments.Have a wonderful Christmas and New Year,Georgie LawColonial Palms Motor Inn

8/10 Good

Dave

Liked: Amenities, property conditions & facilities
Loved the big room, nice pool, great staff, continental breakfast (but maybe real coffee), location was great for Greyhound bus stop. It a little further away from main town, although that actually suited us well.
Stayed 2 nights in Nov 2023
Response from Georgie on 27 Nov 2023
Good morning Dave,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your great score for us.We appreciate your comments and look forward to seeing you again.Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Georgie on 24 Nov 2023
Good afternoon Christine,Thank you for taking the time to write a review for us and for your score for Colonial Palms Motor Inn.We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Marjolijn

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the bar and food and service. Proper quiet room.
Stayed 1 night in Nov 2023
Response from Georgie on 24 Nov 2023
Good afternoon Marjolijn,Thank you for taking the time to write a review for us and for your score for Colonial Palms Motor Inn.We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Lorette

Stayed 2 nights in Nov 2023
Response from Georgie on 24 Nov 2023
Good afternoon Lorette,Thank you for taking the time to write a review for us and for your score for Colonial Palms Motor Inn.We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Cathy

Stayed 6 nights in Nov 2023
Response from Georgie on 24 Nov 2023
Good afternoon Cathy,Thank you for taking the time to write a review for us and for your great score for Colonial Palms Motor Inn.We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Cheers,Georgie LawColonial Palms Motor Inn

6/10 Okay

Sherry

Travelled with family
It wasn’t as nice as it look in the pictures. A lot of money for such a plain accomodation.
Stayed 1 night in Nov 2023
Response from Georgie on 24 Nov 2023
Hi Sherry,Thanks for taking the time to write. We are currently planning major renovations.Regards,Georgie LawColonial Palms Motor Inn

8/10 Good

Chris

Stayed 1 night in Oct 2023
Response from Georgie on 24 Nov 2023
Good afternoon Chris,Thank you for taking the time to write a review for us and for your score for Colonial Palms Motor Inn.We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

David

Stayed 3 nights in Oct 2023
Response from Georgie on 2 Nov 2023
Good afternoon David,Thank you for taking the time to write a review for us and for your wonderful score.Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Georgie on 27 Oct 2023
Good afternoon Becky,Thank you for giving us such a great score. We are delighted you enjoyed your stay with us and look forward to seeing you again in the near future.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Deborah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff clean and comfortable, privacy
Stayed 6 nights in Oct 2023
Response from Georgie on 27 Oct 2023
Good morning Deborah,Thank you for taking the time to write a review for Colonial Palms Motor Inn. We are delighted you enjoyed your stay with us. We do hope you come to Airlie Beach and stay with us again.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
I will go back
Stayed 1 night in Oct 2023
Response from Georgie on 21 Oct 2023
Good evening Simon,Thank you for your comment and we are delighted you will come and visit us again.Cheers,Georgie LawColonial Palms Motor Inn

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
It's great a great price which includes breakfast
Stayed 2 nights in Oct 2023
Response from Georgie on 2 Nov 2023
Hi Alison,Thank you so much for taking the time to write a review for Colonial Palms and for your great score for us.Cheers,Georgie LawColonial Palms Motor Inn

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, would stay again..
Stayed 1 night in Oct 2023
Response from Sean on 14 Oct 2023
Hi Peter,Thank you for the taking the time to leave us a review! We are glad you have had a nice stay with us.we look forward to your next visit!Kind regards,Sean.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great room size and amenities, use of washer/dryer appreciated, road noise, but not as noticeable after turning on the air conditioner
Stayed 1 night in Oct 2023
Response from Georgie on 13 Oct 2023
Good afternoon Daniel,Thank you for taking the time to write a review for Colonial Palms Motor Inn and for your great score.We are glad you enjoyed your stay with us and look forward to seeing you again soon.Cheers,Georgie LawColonial Palms Motor Inn