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Reviews of Serafino McLaren Vale

4 out of 5
Serafino McLaren Vale
39 Kangarilla Road, McLaren Vale, SA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 539 reviews" "
Rating 8 - Good. 205 out of 539 reviews" "
Rating 6 - Okay. 39 out of 539 reviews" "
Rating 4 - Poor. 9 out of 539 reviews" "
Rating 2 - Terrible. 2 out of 539 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facilities excellent
Stayed 1 night in Feb 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, nice rooms, friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Quiet, clean, serviced daily. Beautiful surrounds. Highly recommend.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Beautiful surroundings, lovely accomodation, clean and cosy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very large and spacious, King size bed, large bathroom, outside seating overlooking the extensive grounds and big River Red Gums, well set up swimming pool area. This place was as good as any place I've ever stayed at. Price also was very reasonable. Location in South Australia's McLaren Vale region is exquisite.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tracie

Stayed 2 nights in Jan 2024
Response from Serafino McLaren Vale on 11 Jan 2024
Dear Tracie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 Good

Alison

Stayed 3 nights in Jan 2024
Response from Serafino McLaren Vale on 11 Jan 2024
Dear Alison, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 Good

Glen

Stayed 2 nights in Jan 2024

6/10 Okay

Fei wan gwennia

Stayed 1 night in Dec 2023
Response from Serafino McLaren Vale on 7 Jan 2024
Dear Fei, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay close to wineries.
Stayed 2 nights in Dec 2023
Response from Serafino McLaren Vale on 25 Dec 2023
Dear Helen, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 Excellent

Sophie

Stayed 1 night in Dec 2023
Response from Serafino McLaren Vale on 7 Jan 2024
Dear Sophie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Serafino McLaren Vale on 9 Dec 2023
Dear Peter, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 Good

Barb

Stayed 3 nights in Nov 2023
Response from Serafino McLaren Vale on 16 Dec 2023
Dear Barb, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room-very quiet- good access to Mclaren Vale township and wineries. Food quality at restaurant very good- restaurant experience would be improved by offering wines in addition to Serafino
Stayed 2 nights in Nov 2023
Response from Serafino McLaren Vale on 18 Nov 2023
Good Morning Ian,Thank you for taking the time to review your recent stay at Serafino. It is wonderful to hear that you enjoyed your dining experience at the Serafino Restaurant. We wish to welcome you back for a future stay.Kind Regards,MelissaSerafino Reservations

10/10 Excellent

Diane S

Stayed 2 nights in Nov 2023
Response from Serafino McLaren Vale on 21 Nov 2023
Dear Diane, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Serafino McLaren Vale on 21 Nov 2023
Dear Kelly, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 Good

David

Stayed 1 night in Oct 2023
Response from Serafino McLaren Vale on 21 Nov 2023
Dear David, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, and the accommodation abuts the Shiraz Trail hike and bike trail which is convenient to have a walk into town. Good parking, slightly dated property and wall insulation is not to modern standards in case you are a light sleeper. We would stay here again.
Stayed 3 nights in Oct 2023
Response from Serafino McLaren Vale on 31 Oct 2023
Good Morning Paul,Thank you for taking the time to review your recent stay at Serafino. It is lovely to hear that you enjoyed your stay and enjoyed the property's surroundings. The Shiraz Trail really is a wonderful trail to have so close by. We would love to welcome you when visiting the McLaren Vale again.Kind Regards,MelissaSerafino Reservations

8/10 Good

Danae

Stayed 1 night in Oct 2023
Response from Serafino McLaren Vale on 21 Nov 2023
Dear Danae, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

6/10 Okay

Walter, San Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Spacious and clean room. Housekeeping didn’t restore coffee and wine from minibar after first night. Bathroom was below standard for a four star property. Bird noise in early morning made it difficult to sleep.
Stayed 3 nights in Oct 2023
Response from Serafino McLaren Vale on 22 Oct 2023
Good Afternoon Walter,Thank you for taking the time to review your recent stay at Serafino. We do sincerely hope you enjoyed your stay at Serafino and apologise for the inconvenience with the re stock of your coffee and wine. We would like to welcome you back when visiting the McLaren Vale region in the future.Kind Regards,MelissaSerafino Reservations

4/10 Poor

Cheryl

Liked: Cleanliness, property conditions & facilities
NO AFHER HOURS CHECKIN SERVICE
We had 2 rooms booked - our room was ready at 12n. Our friends tried to contact the AH service for instructions on getting into their room and when no-one was responding, we ended up taking our friends into our room to share the Sofa Bed. they were refunded and a credit voucher offered but nothing was offered to my husband and I for the inconvenience.
Stayed 1 night in Oct 2023

8/10 Good

John, Churchlands

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great basic room in terrific location. Very spacious
Stayed 1 night in Oct 2023
Response from Serafino McLaren Vale on 22 Oct 2023
Good Morning John,Thank you for taking the time to review your recent stay at Serafino. It is wonderful to hear that you had an enjoyable stay and we would love to welcome you back in the future.Kind Regards,MelissaSerafino Reservations

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from Serafino McLaren Vale on 22 Nov 2023
Dear Linda, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 Good

michelle, Cincinnati

Stayed 1 night in Sep 2023
Response from Serafino McLaren Vale on 21 Nov 2023
Dear Michelle, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

Michael

All good
Stayed 1 night in Sep 2023
Response from Serafino McLaren Vale on 21 Nov 2023
Dear Michael, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 Good

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from Serafino McLaren Vale on 22 Nov 2023
Dear Carly, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

8/10 Good

Micheleine

Stayed 2 nights in Aug 2023
Response from Serafino McLaren Vale on 22 Nov 2023
Dear Micheleine, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serafino Review
This is a very nice hotel, winery, facility. Quiet, beautifully kept and appointed. Part of a winery with a restaurant on the grounds. All and all it greatly exceed my expectations and I would return here.
Stayed 2 nights in Aug 2023
Response from Serafino McLaren Vale on 20 Aug 2023
Good Morning Dana,Thank you for taking the time to review your recent stay at Serafino. It is delightful to hear that you had such an enjoyable stay, enjoying the accommodation, cellar door and hospitality. We would love to welcome you back for a stay in the furture.Kind Regards,MelissaSerafino Reservations

10/10 Excellent

Helga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the tranquility of the place and the beautiful birdlife
Stayed 2 nights in Jul 2023
Response from Serafino on 1 Aug 2023
Good Morning Helga,Thank you for taking the time to review your recent stay at Serafino. We are very happy to hear you enjoyed your stay at Serafinos beautiful surroundings. We would love to see you again.Kind Regards,MelissaSerafino Reservations

10/10 Excellent

P J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surrounds, excellent restaurant and close to so many great activities
Stayed 3 nights in Jul 2023
Response from Serafino McLaren Vale on 22 July 2023
Good Morning,Thank you for taking the time to review your recent stay at Serafino. We are pleased to hear that you had an enjoyable stay and the regions lovely surroundings. We wish to welcome you back for a stay in the future.Kind Regards,MelissaSerafino Reservations

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights. Room was ready early, clean and had everything we needed. Reception staff friendly and welcoming. Tastings offered with exceptional service and informative narrative by Riccardo. Very good cappuccinos made by delightful barista in reception area near restaurant. Beautiful gardens. Restaurant not tried on this occasion. We had prebooked two others within five minutes from Serafino, can recommend Pizzatecca, Oscars and a stay at Serafino. Would definitely stay again.
Stayed 2 nights in Jul 2023
Response from Serafino McLaren Vale on 17 July 2023
Good Afternoon Catherine,Thank you very much for reviewing your recent stay at Serafino. We are extremely happy to hear that you thoroughly enjoyed your stay and tastings at the cellar door. Your kind words will be passed onto staff. We hope to welcome you again in the future.Kind Regards,MelissaSerafino Reservations

10/10 Excellent

shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Serafino McLaren Vale on 22 Nov 2023
Dear Shane, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Makes you feel special yet still like home.
Stayed 4 nights in Jul 2023
Response from Ali on 9 July 2023
Thanks for taking the time to review your stay Gary. We're glad you had an enjoyable experience and hope to see you again soon!Kind regards,Ali

10/10 Excellent

Julie

Stayed 1 night in Jul 2023
Response from Serafino McLaren Vale on 22 Nov 2023
Dear Julie, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to review your stay and wish to welcome you again. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

Sonya

Stayed 1 night in Jun 2023
Response from Ali on 9 July 2023
Thanks for taking the time to review your stay Sonya. We're glad you had an enjoyable experience and hope to see you again soon!Kind regards,Ali

8/10 Good

Wojtek

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice to know the pool was going to be closed.
Stayed 1 night in Jun 2023
Response from Ali on 9 July 2023
Thanks for taking the time to review your stay, I'll see if we can amend our expedia information to make it more clear of pool open/close seasons, thanks for letting us know. We hope to see you again soon!Kind regards,Ali

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, staff & service
Received message recommending booking for dinner only to arrive and discover that there is no dinner on Sunday. No bar, nothing. And, there were power issues that caused the smoke alarm and phone to reset several times at 1am to 2am = nice. This is a great place that is in serious need of investment to bring it in line with modern accommodation.
Stayed 1 night in Jun 2023
Response from Ali on 13 June 2023
Good morning David. Apologies that you didn't find the accommodation suitable. Yes, unfortunately the whole Mclaren Vale area had power outages repeatedly that evening due to the weather. Our bar is open Thursday - Sunday lunch time, apologies if you weren't made aware of this. Please book in on a weekend when you visit the area next and we would be more than happy to accommodate you in our restaurant :)Kind regards,Ali

4/10 Poor

Anna-Liisa

Travelled with family
Liked: Cleanliness, staff & service
We wanted wheelchair accessible and got one out three nights. Not every room had a microwave, not every room had extra blankets. Crap office hours .On the plus side the head man at reception was very nice
Stayed 3 nights in Jun 2023
Response from Ali on 13 June 2023
Hi Anna-Lisa,Thankyou for taking the time to review your stay. We're sorry you had a bad experience and couldn't receive the room you were after. Unfortunately we only have the one wheelchair accessible room and it needs to be booked in advance. Sadly another guest had already booked this room so we apologise for the inconvenience. When you stay with us again, please contact our out of hours number that we post on the door in the evenings and our staff will be more than happy to assist you with extra blankets or anything else you might require :)

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent- rooms comfy and clean
Stayed 1 night in May 2023
Response from Ali on 4 June 2023
Thankyou for staying with us Therese and taking the time to review your stay :) We're glad you had a great trip, we look forward to welcoming you again. Kind regards,

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
very peaceful an quiet.excellent facility and cellar door.
Stayed 1 night in May 2023
Response from Ali on 30 May 2023
Thankyou for your review of your stay Karen, we are glad you had a lovely time. We hope to see you again soon!

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Ali on 30 May 2023
Thankyou for your review Valeria, we are glad you enjoyed your stay and would love to hear how your experience could have been improved. We hope to see you again soon. Kind regards,

10/10 Excellent

Sally

Stayed 1 night in May 2023
Response from Ali on 30 May 2023
Hi Sally,Thankyou for taking the time to review your stay. We are glad you had a great time and hope to see you again soon! Kind regards,

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and reasonably priced accomodation.
Great location, clean spacious unit, bikes available to hire, friendly service.
Stayed 3 nights in Apr 2023
Response from Serafino McLaren Vale Reservations on 27 Apr 2023
Good Afternoon Sally, Thank you for your lovely review, it was a pleasure to have you stay with us and we hope to welcome you back again in the future. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

Robert

Stayed 2 nights in Apr 2023
Response from Serafino McLaren Vale on 13 May 2023
Dear Robert, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to provide a review. Warm Regards, Serafino McLaren Vale.

8/10 Good

Bee-Theng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and everything in the room including bathroom was neatly arranged. Bed comfortable. The surrounding was perfect for leisure photography and the environment was calm enough for a good chill out.
Stayed 1 night in Apr 2023
Response from Serafino McLaren Vale Reservations on 27 Apr 2023
Good Afternoon Bee-Theng, Thank you for taking the time to provide us with a review, we greatly appreciate your kind words and are glad to hear you were able to enjoy both the rooms and the surrounding grounds. We look forward to welcoming you back another time. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Visit
The motel is in a beautiful setting. It was nice to do a wine tasting without planning who was to drive. The winery also produces wines which we like.
Stayed 1 night in Mar 2023
Response from Serafino McLaren Vale Reservations on 17 Mar 2023
Dear Michael, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to write a review, and are glad to hear you enjoyed your tasting with us. Warm Regards, Serafino McLaren Vale.

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Lovely gardens.
Stayed 1 night in Mar 2023
Response from Serafino McLaren Vale Reservations on 18 Mar 2023
Dear Maureen, Thank you for choosing to stay at Serafino McLaren Vale. We appreciate you taking the time to write a review. Warm Regards, Serafino McLaren Vale.

10/10 Excellent

Bluann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were all very kind and helpful. Rooms immaculate.
Stayed 1 night in Mar 2023
Response from Serafino McLaren Vale Reservations on 17 Mar 2023
Dear Bluann, Thank you for your positive feedback, we are glad to hear you enjoyed your stay with us and hope to welcome you back soon. Warm Regards, Serafino Mclaren Vale.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2023
Response from Serafino McLaren Vale Reservations on 4 Mar 2023
Dear Mark, Thank you for taking the time to provide us with your review, we are glad to see you enjoyed your stay with us. Warm Regards, Serafino McLaren Vale.