Indoor pool

Reviews of Oaks Glenelg Liberty Suites

4.5 out of 5
Oaks Glenelg Liberty Suites
25-29 Colley Terrace, Glenelg, SA

Reviews

8.8

Excellent

Rating 10 - Excellent. 981 out of 1878 reviews" "
Rating 8 - Good. 671 out of 1878 reviews" "
Rating 6 - Okay. 152 out of 1878 reviews" "
Rating 4 - Poor. 51 out of 1878 reviews" "
Rating 2 - Terrible. 23 out of 1878 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to enjoyed a relax vacation next to the beach with an incredible sunset views
Stayed 7 nights in Jan 2024
Response from Front Office Manager on 23 Jan 2024
Dear GuestThank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

2/10 Terrible

Raj

Stayed 2 nights in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for taking the time to review your recent stay at Liberty Towers.I am pleased to hear that you found us to be in a great location for business and pleasure.I am disappointed to read that we may not be your first choice of hotel next time in Glenelg. This is certainly an area we strive on delivering exceptional service as we understand your time is very important. I would love to have the opportunity to re-design your lasting impressions of Liberty towers by personally overseeing your reservation next time you visit Glenelg at our hotel. I would very much like to take on your feedback on board for review and redesign your first experience. Warm regardsFront Office Manager

2/10 Terrible

Samit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not serviced for 3 nights, towels, soaps, shampoo had to go to front desk to get it. The internet was terrible, used my own mobile to do work. Would not recommend this hotel, until the house keeping service is improved, specially paying a premium
Stayed 3 nights in Dec 2023
Response from Reception on 23 Jan 2024
Dear GuestThank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Housekeeping not up to standard. We will bring this feedback up with our Housekeeping department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Reception

8/10 Good

michael

Travelled with partner
Liked: Cleanliness
Lack of teaspoons. bedhead light did not work.
Stayed 3 nights in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Housekeeping not up to standard for teaspoons. We will also bring the feedback for light up with our Maintenance department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Front Office Manager

10/10 Excellent

Sarah-Jane

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Front Office Manager on 13 Feb 2024
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, great rooms with everything we needed. Will stay here again.
Stayed 2 nights in Dec 2023

4/10 Poor

Amelia

Stayed 1 night in Dec 2023

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Response from Front Office Manager on 13 Feb 2024
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Jon

Stayed 2 nights in Dec 2023

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, amenities
All good!
Stayed 2 nights in Nov 2023

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Reception on 25 Nov 2023
Thank you for your review

8/10 Good

Kathryn

Stayed 2 nights in Nov 2023

10/10 Excellent

joe

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Reception on 25 Nov 2023
Thank you for your review.

10/10 Excellent

Brett

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, excellent communication. Spacious well appointed room, small walk from the cafe strip and beach
Stayed 2 nights in Oct 2023
Response from Reception on 1 Nov 2023
Thank you for your wonderful review

10/10 Excellent

Rachielle

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Reception on 22 Oct 2023
Thank you for an amazing reviewWe look forward to welcoming you back

10/10 Excellent

Georgette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great front office management team led by Chirag at Oaks Liberty Glenelg, thank you! Highly recommend this accommodation, very clean and front office excellence represented by Pablo and Matthew, going to the extra mile to make us happy and comfortable, thanks a lot!
Stayed 3 nights in Sep 2023
Response from Front Office Manager on 10 Oct 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

6/10 Okay

Garry Heather

Travelled with family, Business traveller
Disliked: Cleanliness
Cleanliness not up to standard , table on Balcony broken
Stayed 2 nights in Oct 2023
Response from Front Office Manager on 10 Oct 2023
Thank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Housekeeping and Maintenance not up to standard. We will bring this feedback up with our Housekeeping and Maintenance department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Front Office Manager

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, property conditions & facilities
Walking distance to everything
Stayed 3 nights in Sep 2023
Response from Reception on 5 Oct 2023
Good morning Patrick,Thank you for your wonderful review from your recent stay at Oaks Glenelg Liberty Suites.We look forward to your next stay.regards,

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
This is my third stay at Liberty Suites and although each room is individual its always a good experience with everything working and comfortable. The only negative this time was the deafening noise from vehicles (motorbikes, cars revving etc) on the roundabout below - extra glazing would be ideal.
Stayed 3 nights in Sep 2023
Response from Reception on 2 Oct 2023
Good morning HeatherThank you for taking the time to review your recent stay at Oaks Liberty Towers. It has been wonderful reading your positive feedback and I am glad you had a positive experience during your stay.It is only through such feedback that we can strive to continue to provide such wonderful experiences for all travelers and we appreciate your honest comments.We look forward to welcoming you again the next time you are in Glenelg.Kindest Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Lovely stay in a great location
A clean and comfortable stay in a great location, across the road from the beach and so close to many restaurants and shopping. Apartment had everything we needed, comfy bed and lovely balcony to sit out on. Will definitely stay again.
Stayed 3 nights in Sep 2023
Response from Reception on 1 Oct 2023
Good morning,Thank you for your wonderful review.We are happy you had enjoyed your stay.We are looking forward to your next stay.Regards,Reception

6/10 Okay

Keith

A little older than expected
Stayed 5 nights in Sep 2023
Response from Front Office Manager on 1 Oct 2023
Thank you for taking the time to review your stay with us.We are pleased to hear that you had a wonderful experience with reception and found them to be polite and helpful.It is disappointing to read that you found our Facility not up to standard. We will bring this feedback up with our Building management department.On behalf of the team here at Oaks Liberty Towers, we look forward to welcoming you again soon.Warm regards,Front Office Manager

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Front Office Manager on 27 Sept 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great short stay for heading to afl game in the city , lovely view
Response from Reception on 23 Sept 2023
Thank you, Ashlee, for your wonderful review.We look forward to welcoming you back againRegards,

10/10 Excellent

Cerilda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is clean and the best part is we were upgraded at only a few dollars a night extra
Stayed 4 nights in Sep 2023
Response from Reception on 12 Sept 2023
Good afternoon Cerilda,We are very happy to hear you enjoyed your recent stay at Oaks Liberty.We cannot wait to have you back again.regards,MatthewReception

10/10 Excellent

Billy-Jo

Stayed 2 nights in Aug 2023
Response from Front Office Manager on 17 Sept 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2023
Response from Front Office Manager on 22 Aug 2023
Thank you for your wonderful review.We are lucky to be in such close proximity to all the shops and restaurants Glenelg has to offer.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2023
Response from Reception on 5 Aug 2023
Thank you for your review

4/10 Poor

Kosala

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Dish washer not working in one apartment electric rain hoods are not working both apartments
Stayed 2 nights in Jul 2023
Response from Reception on 5 Aug 2023
We will notify maintenance.

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Reception on 30 July 2023
Thank you for your great review.We look forward to your next stay at OaksRegards,

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Reception on 30 July 2023
Thank you for your great review.We look forward to your next stay at OaksRegards,

10/10 Excellent

Eduardo, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem … one block from the beach and everything is close by with a lot of options to est, drink, shopping. Also very beautiful area. It is not in down town but there is a tram station few block away. The apartment look brand new with all the amenities you need including washer and dryer machines. I love it !
Stayed 2 nights in Jul 2023
Response from Front Office Manager on 27 July 2023
Dear GuestThank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 28 nights in Jun 2023
Response from Reception on 30 July 2023
Thank you for your great review.We look forward to your next stay at OaksRegards,

8/10 Good

Ian

Liked: Cleanliness, room comfort
Comfortable well located accommodation
A comfortable location well positioned to shops, amenities and entertainment. Furnishings were a little dated as was the décor. We would come back and recommend.
Stayed 2 nights in Jul 2023
Response from Reception on 30 July 2023
Thank you for your great review.I will pass the feedback onto my team so we can have the owner update the items from the apartment.Thank you for letting me knowWe look forward to your next stay at OaksRegards,

10/10 Excellent

Elizabeth

Very clean very comfortable excellent location
Stayed 4 nights in Jul 2023
Response from Front Office Manager on 18 July 2023
Dear Elizabeth,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

6/10 Okay

Wayne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location and great facilities with in the apartment. But no maintenance and upkeep so things looked dirty/stained. Noise from water pipes was crazy!
Stayed 7 nights in Jul 2023
Response from Front Office Manager on 18 July 2023
Dear Wayne,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Ashika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay thoroughly. Great service at reception. Wonderful apartment with beautiful city views. Very relaxing
Stayed 2 nights in Jul 2023
Response from Front Office Manager on 12 July 2023
Dear Ashika,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Cleanliness
Location is excellent. View is great. Wifi was just adequate. Parking convenient. Bed was firm which I liked. Cleanliness abysmal (bring the disinfectant wipes).
Stayed 8 nights in Jul 2023
Response from Front Office Manager on 12 July 2023
Dear David,Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

8/10 Good

Kylie

Liked: Cleanliness, property conditions & facilities
The only thing I didn’t like was that the spa was not operational, and despite it saying that it was heated, the water in the pool was cold
Stayed 1 night in Jul 2023
Response from Reception on 5 July 2023
Thank you Kylie for your reviewThe building owners are still trying to get the spa operating again for all guests and owners that live in the building.I am sorry for the issues found.We look forward to your next stayRegards

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy, respectful reception staff,
Stayed 1 night in Jul 2023
Response from Reception on 5 July 2023
Thank you ACathy for your amazing reviewWe look forward to your next stayRegards

10/10 Excellent

Aleisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Reception on 5 July 2023
Thank you Aleisha for your amazing reviewWe look forward to your next stayRegards

10/10 Excellent

Tracie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome, spacious room with fully contained kitchen. Great balcony, nice to be able to get fresh air. Very quiet. Used the pool, spa, sauna and gym excellent facilities.
Stayed 2 nights in Jun 2023
Response from Reception on 26 June 2023
Good afternoon Tracie,Thank you for a wonderful review.We are very pleased you had enjoyed your stay so much.We are looking forward to your next stay at Oaks.regards,MatthewReception

6/10 Okay

Lorraine

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The vertical blinds were broken. Unable to close them due to the missing slats. No privacy. The aircon air continually made the remaining slats noisy. Had to open verticals to prevent the noise. Nil privacy at all. Circuit breaker kept tripping as well. Parking was secure but minimal due to residential parking and cost an extra $20 per night. Shower was inside the bath tub. Our initial booking stated a room with walk in shower.
Stayed 2 nights in Jun 2023
Response from Reception on 19 June 2023
Good evening Lorraine,I am very sorry to hear of the issues found during your stay at the Oaks.I have asked maintenance to investigate and rectify any issues he finds.Thank you for bringing it to our attention.Regards

10/10 Excellent

Mersina

Was very happy with the service and nice clean roomy
Stayed 2 nights in Jun 2023
Response from Reception on 19 June 2023
Good evening Mersina,Thank you for such wonderful feedback.We hope to welcome you back again soon

10/10 Excellent

Chris

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and great staff. The accommodation was excellent. Bed very comfy.... I would definately return and stay here.
Stayed 4 nights in May 2023
Response from Front Office Manager on 3 June 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

ROBIN

Stayed 3 nights in May 2023
Response from Front Office Manager on 27 May 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Arnold

Liked: Cleanliness, room comfort
Comfort and convenience.
A comfotable, clean and quiet apartment with all the necessities. We enjoyed amazing views towards the city and hills from our 11th floor unit. Transport ( including tram into the city), restaurants, shops and beach were just 5 mins walk away. We couldn't have wished for more in beautiful Glenelg. Would certainly stay in this unit again on our next visit. Highly recommend.
Stayed 7 nights in May 2023
Response from Front Office Manager on 27 May 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We are lucky to be in such close proximity to all the shops and restaurants Glenelg has to offer. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,Front Office Manager

10/10 Excellent

Debra

Stayed 4 nights in May 2023
Response from Reception on 7 June 2023
Thank you for a wonderful review DebraWe are looking forward to your next stay

10/10 Excellent

Francis

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from Front Office Manager on 19 May 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable staff. Easy walk to shops and beaches
Stayed 1 night in May 2023
Response from Front Office Manager on 19 May 2023
Thank you for your wonderful review.Our apartments are very spacious with kitchen and laundry facilities. The private balconies are the perfect place to enjoy the sounds of the ocean and the spectacular views of Glenelg.I am pleased to hear that you enjoyed your stay and our friendly staff.Bed mattresses are made especially for hotels and are one of the most comfortable mattresses you can buy. We look forward to welcoming you back to Oaks Liberty on your next visit to Glenelg.Warm Regards,