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Overview of Mercure Grosvenor Hotel Adelaide

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Featured image
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Mercure Grosvenor Hotel Adelaide

3.5 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationAdelaide Casino2 min walk
    Popular LocationAdelaide Convention Centre3 min walk
    Popular LocationAdelaide Festival Centre4 min walk
    AirportAdelaide, SA (ADL)15 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    3.7/5 guest room rating

    Room amenities

    • 18.00 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 40.00 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Superior Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 20.00 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds
  • Standard Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 27.00 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Superior Room, 1 Queen Bed

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed
  • Privilege, Room, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 26.00 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsPrivilege, Room, 1 Queen Bed
  • Superior Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 35.00 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room, 2 Queen Beds

About this area

Adelaide

In the city centre and near a metro station, Mercure Grosvenor Hotel Adelaide is in an area with good shopping. Adelaide Festival Centre and National Wine Centre of Australia are cultural highlights, and travellers looking to shop may want to visit Rundle Mall and Adelaide Central Market. Consider Adelaide Entertainment Centre for a night out, and don't miss Adelaide Zoo—a top local attraction. Spend some time exploring the area's activities, including golfing, winery tours and outlet shopping.
Popular Location

What's nearby

  • Adelaide Casino - 2 min walk
  • Adelaide Convention Centre - 3 min walk
  • Adelaide Festival Centre - 4 min walk
  • Rundle Mall - 8 min walk
  • Adelaide Oval - 10 min walk

Getting around

  • Adelaide Station - 2 min walk
  • AirportAdelaide, SA (ADL) - 15 min drive

Restaurants

  • Federal Restaurant — 1 min walk
  • Cafe Bang Bang - 3 min walk
  • Shiki Restaurant - 3 min walk
  • Casablabla - 3 min walk
  • Gondola Gondola - 3 min walk

About this property

Mercure Grosvenor Hotel Adelaide

Romantic Adelaide hotel in Adelaide Central Business District, walk to Rundle Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. All 181 rooms offer free WiFi, 24-hour room service and TVs with cable channels. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.
Mercure Grosvenor Hotel Adelaide offers 181 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 20.00 per night)
  • On-site parking is wheelchair accessible
  • Off-site parking available (AUD 20.00 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: AUD 25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Korean
  • Thai
  • Vietnamese

Business services

  • 7 meeting rooms
  • Conference space (7761 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Heating
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free per registered adult when using existing bedding
Rollaway/extra beds are available for AUD 44.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 25 per person (approximately)
  • Covered self-parking fee: AUD 20.00 per night
  • Nearby parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide Adelaide
Mercure Grosvenor Hotel Adelaide Hotel Adelaide

Frequently asked questions

Can I cancel my reservation for free at Mercure Grosvenor Hotel Adelaide and receive a full refund?
Yes, Mercure Grosvenor Hotel Adelaide offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Grosvenor Hotel Adelaide cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Grosvenor Hotel Adelaide?
As of 16 Jan. 2021, prices found for a 1-night stay for 2 adults at Mercure Grosvenor Hotel Adelaide on 21 Jan. 2021 start from AU$89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Grosvenor Hotel Adelaide pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Grosvenor Hotel Adelaide?
Self-parking is available for AUD 20.00 per night.
What time is check-in at Mercure Grosvenor Hotel Adelaide?
Check-in is from 2 PM - anytime.
What time is check-out at Mercure Grosvenor Hotel Adelaide?
Checkout is at 11 AM.
Where is Mercure Grosvenor Hotel Adelaide located?
Located in Adelaide Central Business District, this romantic hotel is within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. Rundle Mall and Adelaide Oval are also within 10 minutes. Adelaide Station is only a 2-minute walk and Pirie Street Tram Station is 8 minutes.
3.6
Good
Rating 5 - Excellent. 209 out of 973 reviews
5 - Excellent 21%
Rating 4 - Good. 386 out of 973 reviews
4 - Good 40%
Rating 3 - Okay. 240 out of 973 reviews
3 - Okay 25%
Rating 2 - Poor. 101 out of 973 reviews
2 - Poor 10%
Rating 1 - Terrible. 37 out of 973 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the room was hot could hardly sleep! Even my 2 years old kept on waking up as it was hot even with 2 fans.
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Amenities, property conditions & facilities
The rooms small. Paid for breakfast, it was the worst I’ve ever had. And wasn’t refunded . The bar was rarely opened and when it was we sat to have a drink only to be told it a customer comes to eat we must move.
Stayed 3 nights in Dec 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways were a bit smelly but for what I paid and location - great spot. I would come back.
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great SERVICE!
It was amazing! They went abouve and beyond
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at reception has fantastic customer service skills. The motel is very clean.
Stayed 1 night in Oct 2020

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