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Overview of Grosvenor Hotel Adelaide

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Featured image
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
UNESCO Sustainable Property

Grosvenor Hotel Adelaide

3.5 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationAdelaide Casino2 min walk
    Popular LocationAdelaide Convention Centre3 min walk
    Popular LocationAdelaide Festival Centre4 min walk
    AirportAdelaide, SA (ADL)16 min drive

Choose dates to view prices

Standard Room, 1 Queen Bed

3.8/5 guest room rating
  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

5/5 guest room rating
  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds

4.6/5 guest room rating
  • 20.00 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Queen Beds

4.4/5 guest room rating
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

No guest room rating
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

5/5 guest room rating
  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds

4.4/5 guest room rating
  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

About this area

Adelaide

In the city centre and near a metro station, Grosvenor Hotel Adelaide is in an area with good shopping. Adelaide Festival Centre and National Wine Centre of Australia are cultural highlights, and travellers looking to shop may want to visit Rundle Mall and Adelaide Central Market. Consider Adelaide Entertainment Centre for a night out, and don't miss Adelaide Zoo—a top local attraction. Spend some time exploring the area's activities, including outlet shopping, golfing and winery tours.
View map
Map
Popular Location

What's nearby

  • Adelaide Casino - 2 min walk
  • Adelaide Convention Centre - 3 min walk
  • Adelaide Festival Centre - 4 min walk
  • Rundle Mall - 8 min walk
  • Adelaide Oval - 10 min walk

Getting around

  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 16 min drive

Restaurants

  • Cafe Bang Bang - 3 min walk
  • Shiki Restaurant - 3 min walk
  • Casablabla - 3 min walk
  • Gondola Gondola - 3 min walk
  • Udaberri Pintox y Vino - 4 min walk

About this property

Grosvenor Hotel Adelaide

Romantic Adelaide hotel in Adelaide Central Business District, walk to Rundle Mall
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 181 rooms offer complimentary wireless Internet access, TVs with cable channels, and hairdryers. Other amenities available to guests include phones, ironing boards and desks.
Grosvenor Hotel Adelaide offers 181 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 20.00 per night)
  • Wheelchair-accessible parking available
  • Off-site parking available (AUD 20.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15 per person

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Korean
  • Thai
  • Vietnamese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free per registered adult when using existing bedding
Rollaway/extra beds are available for AUD 35.00 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 15 per person (approximately)
  • Covered self-parking fee: AUD 20.00 per night
  • Nearby parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 35.00 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Frequently asked questions

Can I cancel my reservation for free at Grosvenor Hotel Adelaide and receive a full refund?
Yes, Grosvenor Hotel Adelaide offers free cancellation on select room rates, because flexibility matters! Please refer to Grosvenor Hotel Adelaide cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grosvenor Hotel Adelaide?
As of 16 Apr. 2021, prices found for a 1-night stay for 2 adults at Grosvenor Hotel Adelaide on 29 Apr. 2021 start from AU$89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grosvenor Hotel Adelaide pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grosvenor Hotel Adelaide?
Self-parking is available for AUD 20.00 per night.
What time is check-in at Grosvenor Hotel Adelaide?
Check-in is from 2 PM - anytime.
What time is check-out at Grosvenor Hotel Adelaide?
Checkout is at 11 AM.
Where is Grosvenor Hotel Adelaide located?
Located in Adelaide Central Business District, this romantic hotel is within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. Rundle Mall and Adelaide Oval are also within 10 minutes. Adelaide Station is only a 2-minute walk and Pirie Street Tram Station is 8 minutes.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 200 out of 953 reviews
5 - Excellent 21%
Rating 4 - Good. 375 out of 953 reviews
4 - Good 39%
Rating 3 - Okay. 241 out of 953 reviews
3 - Okay 25%
Rating 2 - Poor. 100 out of 953 reviews
2 - Poor 10%
Rating 1 - Terrible. 37 out of 953 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Room was dark with no natural light and the carpet had a lot of stains. Beds were pretty hard but were bearable. The shower wasn't meant for tall people! In saying that the staff were friendly and helpful and the hotel is in a great location close to the trams and Rundle Mall.
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good walking distance to shops restaurants and parks
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice being in the city with everything close at hand
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Rundle Mall and the casino, staff very helpful and friendly
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was close to everything i had to visit while in the city
Stayed 2 nights in Feb 2021

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