Restaurant
Check availability

Reviews of Bay Motel Hotel

2.5 out of 5
Bay Motel Hotel
58 The Broadway, Glenelg South, SA

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 81 reviews" "
Rating 8 - Good. 38 out of 81 reviews" "
Rating 6 - Okay. 20 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

K J

Liked: Staff & service
Disliked: Cleanliness
Very dated motel. Sheets were clean but bathroom was a bit dirty in places. Short walk to the beach and bars and restaurants. Okay for a one night stay in Glenelg.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't fault the property. Great location and facilities were very clean.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
light over bed had to be moved around to get it to work power point did not work under T V
Stayed 2 nights in Jul 2019
Response from Bev Reception on 7 Aug 2019
Dear anonymous If you could let us know which room you stayed in, we will get our maintenance team to rectify these problems. Thank you for your feedback. Bev Reception

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The general ambience. Would stay Again. Staff very friendly
Stayed 4 nights in Apr 2019
Response from BMH on 24 Apr 2019
Thank you and we look forward to your next visit.

6/10 Okay

Kath

Liked: Staff & service
Disliked: Cleanliness, room comfort
Lovely staff sadly my room was rather shabby needs updating
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Okay
Enjoyed my stay and bed comfortable. Water in bathroom was yellow and very smelly drain pipes.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location in Glenelg but very tired dirty carpet dirty vertical blinds - the bed was very comfortable plenty of hot water!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gaming Room staff checked me in - very friendly. Room was quiet, clean and comfortable. and surprising quiet for a hotel/motel. The location is great. On check-out, staff really friendly and helpful. I had a great stay and will go back again.
Stayed 1 night in Aug 2018
Response from Bev on 30 Aug 2018
Thank you. We are glad you enjoyed your stay and look forward to seeing you again. BMH Reception

8/10 Good

Wendy, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean accommodation with good food
I visit Adelaide regularly to see my Mum (at Hove), and catch up with friends, so around the Glenelg area is ideal to minimise too much travel. It's an ideal location, with onsite parking. A hairdryer was loaned to me for the duration of my stay. The Bay Motel Hotel room was clean and perfectly adequate for my stay. Lunch and evening meals in the Hotel dining room were delicious. Breakfast cafes and shops are abundant in the area, as are other fantastic shopping areas nearby (Jetty Road Glenelg and Brighton, Westfield Marion, and the sensational Market on Maxwell [Terrace] for the best vanilla slices on the planet [and the best hosts Paul and Eleni]).
Stayed 5 nights in Apr 2018

8/10 Good

Wendy, Sydney

Liked: Cleanliness, room comfort
A good location
Enjoyed my stay , clean and comfortable room . Great Location and great coffee shops close by . Only down fall was the loud group in the car park at 1am on the Saturday night ! There are always people who don’t consider others !!! I would stay again .
Stayed 2 nights in Apr 2018
Response from BMH Team on 17 Apr 2018
Thank you Wendy and we look forward to seeing you again.

8/10 Good

Mandy, SA Country

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Close to great cafes and pubs. Short walk to Jetty Road, the beach and tram stop.
Stayed 1 night in Mar 2018
Response from BMH Team on 17 Apr 2018
Glad you enjoyed your stay.

8/10 Good

Tony, Naracoorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant basic & functional hotel close to Glenelg
We needed to stay in this area for family reasons; this motel fitted our needs for basic accommodation close at hand
Stayed 2 nights in Feb 2018
Response from BMH Team on 17 Apr 2018
Thank you Tony. Glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying at for the price.
Nice hotel in handy area. The restaurant does a very nice meal at a reasonable price.
Response from BMH Team on 17 Apr 2018
Thank you for staying with us. We hope to see you again one day.

2/10 Terrible

Sorin, Adelaide

Disliked: Cleanliness, staff & service
Terrible staff
Staff entering the room at 9 am while you are in the bed
Stayed 1 night in Jan 2018

8/10 Good

lynn, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good. Staff were courteous and helpful. The room was comfortable and clean.
Stayed 1 night in Dec 2017
Response from BMH on 10 Jan 2018
Thank you Lynn. We are glad you enjoyed your stay and look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach
Good, easy to find and friendly staff. Bed comfortable and had everything you need to stay
Response from BMH on 2 Jan 2018
Thank you for staying with us and we hope you visit again.

8/10 Good

Krista, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Access
Close to everything- I like walking. Lots of foodie places. Simple hotel but everything you need!
Stayed 1 night in Dec 2017
Response from BMH Reception on 12 Dec 2017
Thank you Krista. We're glad you enjoyed your stay.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ok, but not great, quite noisy.
Ok, but quite noisy. Convenient.xxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 1 night in Dec 2017
Response from BMH Reception on 12 Dec 2017
Thank you for staying with us. We were fully booked, so apologise if there was some noise. We hope you will stay with us again.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous, clean,in a position where everything is available
Stayed 2 nights in Sep 2017
Thank you Ivan

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would NOT recommend
Room smelt like smoke, had to buy spray to cope. Not good for asthmatics

6/10 Okay

Fairy, Steels Creek Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bay Hotel/Motel handy to all one needed on holiday
Rooms: {We had 2.} Lovely & clean. Couches worn out & very uncomfortable. Only 1 bedside table. Cracked basin...no plug...it was blocked & water kept rising. Toilet wobbly, not screwed down to floor. Small flush jammed & ran on so we couldn't use it. Curtains ripped from getting caught in door. They just needed pinning to the inside of the window frame with a white drawing pin...problem solved! No cooked breakfast offered. The staff were just lovely & couldn't do enough to help. The meals in Dining room were delicious and very well priced. The gaming venue was a disaster area! Old worn out ripped stools that didn't raise or lower to accommodate all heights. Worn out torn carpet. Very shabby room. Rear entry into gaming room stank to high heaven & needed a bloody good wash. All other venues we visited offered complimentary soft drinks & coffee to players. It's a nice touch and a very good PR. The staff really did save the day here. They were pleasant, helpful, attentive and always happy to help in any way they could. WOTIF DID NOT SEND ANY OF OUR MESSAGES TO THE MOTEL! Very bad business!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Serviceable room - very clean and convenient .....

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice for a quiet place. Pub across the road was perfect.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff, toilet wouldn't flush, air con rattled and banged and mattress was not comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
good hotel close to beach
Hotel was pleasant and tidy. Air conditioner filters need a good clean out.

8/10 Good

Ray

Liked: Cleanliness, staff & service, room comfort
Recommend the Hotel
Yes very convenient for Glenelg and our Family

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and claen and lots of facilities close by
Great for the one night that I stayed. The hotel satff were great and the room was very clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to everything restaurants etc
Had a pleasant 2 day break. Hotel room had everything we needed. It was cosy. Will stay again,thankyou.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very basic. Room was clean and tidy. Good location for my needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean and tidy standard hotel/motel room within walking distance to the beach and shopping precinct of Glenelg.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
will come back again
parking is a bit tricky, meals great and lot of value. rooms very basic and getting shabby but for the price still excellent.

8/10 Good

sue, cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
We just needed a room for the night as we were flying out very early next morning. This was close to all facilities and only 10 minutes from the airport.

6/10 Okay

Verified traveller

Liked: Staff & service
The motel was fine the food was great, the only problem we had was parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
VERY GOOD. FRIENDLY STAFF & WELL PRICED. BEER WAS COLD AND THATS ABOUT ALL I CAN THINK OF. I WOUKLD RECOMMEND THIS PLACE AS A CHEAPER ALTERNATIVE

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Working visit to Adelaide
Very limited facilities in the room. No toiletries or hairdrier, can't get room service or take-away from adjacent restaurant, small bathroom. Reception access limited to office hours. Car parking limited. Cleaning staff were very friendly and helped out.
Response from BMH Reception on 28 Apr 2016
Dear Anonymous. Whilst we no longer supply toiletries, hairdryers and irons are available on request from reception. Meals may be taken to enjoy in your room. For assistance when reception is unattended, please see gaming room staff. This information is all included in our room flyers. Thank you for your review and we will ensure that misunderstandings with staff do not occur again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, good, good, good, good good, in fact very good.

6/10 Okay

Verified traveller

Nice close to Glenelg
Quiet, safe in the streets. Friendly staff and happy hour each day in hotel was a benefit. Other hotel residents at 7:30am each morning decided to have a conversation outside the rooms using loud voices which was a detrimenalt wake up call. A reminder to be quiet to consider other residents should be considered

4/10 Poor

Leonard, Fleurieu Peninsular

Disliked: Staff & service
Easter Break
The motel was packed with noisy kids who were allowed to misbehave by their parents/guardians. When we complained to management they were aware of the issue and had issued stern warnings. The TV in the room did not work by the duty manager finally got it working. The bistro provided a good evening meal. The breakfast in room was OK but the toast was supplied with no butter. We would certainly not rush back there as there are better places to stay in Glenelg.

6/10 Okay

Gregory, Sydney

Liked: Cleanliness, room comfort
Disliked: Staff & service
a hotel at reasonable price and close to M2
We stayed one night in this hotel on our way to Kangaroo Island. The hotel includes a restaurant and poker machines/pub next to the hotel. It is close to a number of other restaurants and close to M2 leading to the Sealink Terminal. Because the hotel allowed their restaurant and pub customers to use the car space which should be reserved for us,we were forced to park our car at the another car park at the back of the hotel. This caused us some inconvenience and disatisfaction.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very clean, basic room with a great bed. Close to Restaurants, cafes, organic shop and small supermarket and beaches. Although parking is available for each motel room, there are no room numbers on the parks and we found that if you left your parking spot someone else would take it - frustrating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Whilst our room was clean, there was no wardrobe in the room, no hair dryer was supplied either. The Hotel part had a good restaurant and food was reasonably priced. Pillows not very good however the bed was comfortable.

8/10 Good

Wendy, Yorke Peninsula

Liked: Staff & service, room comfort
Nice quiet location for overnight stay, comfortable and simple, convenient after a wedding at Glenelg

6/10 Okay

Verified traveller

Liked: Staff & service
Bathroom was small. Amenities were sparse. Staff was friendly.

6/10 Okay

Verified traveller

Liked: Room comfort
We got what we paid for
Our stay was good, and according to price, we got what we paid for. Wifi was difficult to keep, line kept dropping out, but that might not be the fault of the Motel, but the carrier at the time. Yes we would stay again, because the price was what we could afford, and there was not much to choose from in the lower price bracket.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very basic but clean
Staff help full, room clean, in need of update, looks a bit tired. Great place to stay if all you want is a clean place with OK facilities. Motel is in a hotel complex. Good pub meals a pub prices

8/10 Good

Sharon, England

Liked: Staff & service
Facilities: Everyday; Value: Bargain; Service: Respectful, Courteous; Cleanliness: Clean, Except carpets; Pleasant surprise and would recommend to others

8/10 Good

Lyn, Australia - NSW - Regional NSW

Liked: Cleanliness
Value: Economical; Service: Sufficient; Cleanliness: Pleasant; Close to Jetty Road Glenelg.

8/10 Good

Catherine, France

Facilities: No wifi ; Value: Affordable; Service: Sufficient; Your able to walk to the shops and beach.