All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 545 out of 999 reviews" "
10 - Excellent
545
Rating 8 - Good. 301 out of 999 reviews" "
8 - Good
301
Rating 6 - Okay. 83 out of 999 reviews" "
6 - Okay
83
Rating 4 - Poor. 47 out of 999 reviews" "
4 - Poor
47
Rating 2 - Terrible. 23 out of 999 reviews" "
2 - Terrible
23
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Darrin
Travelled with partner
14 Apr 2024
Liked: Cleanliness, staff & service
Hotel staff and location is excellent, room very outdated and needs a refurbish
Darrin
Stayed 1 night in Apr 2024
2/10 Terrible
Way
Travelled with family
11 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
I stay two night. First night the sheet have blood spot and the pillow had bad smell. They exchange in second light. All the facilities look like old and need renovation.
Way
Stayed 2 nights in Apr 2024
6/10 Okay
Yolande
10 Apr 2024
Yolande
Stayed 2 nights in Apr 2024
10/10 Excellent
Troy
7 Apr 2024
My go to place when visiting Adelaide, location is excellent for AFL matches & staff are always friendly & courteous
Troy
Stayed 3 nights in Apr 2024
Response from InterContinental Adelaide on 10 Apr 2024
Dear Troy,Thank you for choosing InterContinental Adelaide as your go-to place when visiting our beautiful city! We're delighted to hear that our prime location has been convenient for attending AFL matches. Our team takes great pride in providing friendly and courteous service to all our guests. We appreciate your kind words and look forward to welcoming you back on your next visit to Adelaide.Warm regards,Josh DaviesInterContinental Adelaide
Needs an urgent upgrade - tv options were 2 star, had to join netflix, stan, paramount just to get basic movie options.
Main bar dirty with flint and hair all over the floor.
Walls in the bedroom you could see dirt, and scuff marks.
Blood stains at the entrance to the room on the carpet.
Overall a disappointing experience.
We have had better eperiences throughout asia for all of the above and didn't cost an arm and a leg.
Linda
Stayed 4 nights in Mar 2024
Response from InterContinental Adelaide on 10 Apr 2024
Dear Linda,Thank you for sharing your recent experience with us. We sincerely apologize for the disappointments encountered during your stay. Rest assured, your feedback has been shared with our management team for review. We are committed to ensuring a high standard of cleanliness and comfort for all our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Josh DaviesInterContinental Adelaide
Response from InterContinental Adelaide on 6 Apr 2024
Dear John,Thank you for sharing your recent experience with us. We're glad to hear you enjoyed your stay despite any dated decor you may have noticed. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We hope to welcome you back for an even more delightful stay in the future.Warm regards,Josh DaviesInterContinental Adelaide
Response from InterContinental Adelaide on 6 Apr 2024
Dear THE HUNG,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel exceptionally clean, and our staff welcoming. We pride ourselves on providing efficient service, making check-in a breeze for our guests. We appreciate your kind words and hope to welcome you back soon.Best Regards,Josh DaviesInterContinental Adelaide
Our stay was comfortable. We had a beautiful view of the river from our window.
Delphine
Stayed 1 night in Apr 2024
Response from InterContinental Adelaide on 6 Apr 2024
Dear Delphine,Thank you for choosing InterContinental Adelaide for your recent stay. We're delighted to hear that you found your stay comfortable and enjoyed the beautiful view of the river from your room. We appreciate your feedback and hope to welcome you back soon.Warm regards,Josh DaviesInterContinental Adelaide
6/10 Okay
Peter, Montreal
Travelled with family
24 Mar 2024
Old, not renovated for at least twenty years. Good breakfast, nice staff.
Peter
Stayed 2 nights in Mar 2024
Response from InterContinental Adelaide on 6 Apr 2024
Dear Peter,Thank you for taking the time to share your feedback. We appreciate your compliments regarding our breakfast and staff.Regarding your comments about the property's age, we continually strive to maintain and update our facilities to ensure a comfortable stay for all our guests. Your insights are invaluable as we plan for future enhancements.We hope to welcome you back soon for an improved experience.Warm regards,Josh DaviesInterContinental Adelaide
Friendly, cheerful & courteous staff, clean room & a good breakfast to start your day. As a frequent traveler to Adelaide I stay at the InterContinental every time as it’s so close to Adelaide Oval for the AFL games I attend, also Casino is right next door & Rundle Mall only a few minutes walk.
Troy
Stayed 2 nights in Mar 2024
Response from InterContinental Adelaide on 6 Apr 2024
Dear Troy,Thank you for choosing InterContinental Adelaide and for sharing your positive experience. We are delighted to hear that you found our staff friendly and courteous, enjoyed the cleanliness of your room, and appreciated our breakfast offerings.As a loyal guest, your continued patronage means a lot to us. We are pleased to be conveniently located near Adelaide Oval, making it convenient for you to attend AFL games, as well as being close to the casino and Rundle Mall.We look forward to welcoming you back for another enjoyable stay.Best regards,Josh DaviesInterContinental Adelaide
Pleasant staff that go above & beyond to make you feel like a valued welcome guest.
I also received a complimentary River View Room which was much appreciated. Thanks
Troy
Stayed 2 nights in Mar 2024
Response from InterContinental Adelaide on 7 Mar 2024
Dear Troy,Thank you for choosing InterContinental Adelaide for your recent stay. We're delighted to hear that our team provided exceptional service, ensuring you felt valued and welcomed. It was our pleasure to offer you a complimentary River View Room, and we're thrilled you appreciated it. We look forward to welcoming you back for another memorable experience.Warm regards,Josh Davies
10/10 Excellent
Joanne
26 Feb 2024
Joanne
Stayed 3 nights in Feb 2024
Response from InterContinental Adelaide on 6 Apr 2024
Dear Joanne,Thank you for choosing InterContinental Adelaide and for sharing your positive rating! We are delighted to hear that you had an enjoyable stay with us. Your feedback is truly appreciated, and we hope to welcome you back soon.Warm regards,Josh DaviesInterContinental Adelaide
Response from InterContinental Adelaide on 20 Feb 2024
Dear Rosina,Thank you for sharing your recent experience with us! We are delighted to hear that you thoroughly enjoyed your stay at InterContinental Adelaide. Your perfect rating means a lot to us, and we appreciate your kind words. We hope to welcome you back for another exceptional stay in the near future.Warm regards,Josh Davies
10/10 Excellent
Nada Pritisanac
6 Feb 2024
Liked: Staff & service
Nada Pritisanac
Stayed 2 nights in Feb 2024
Response from InterContinental Adelaide on 20 Feb 2024
Dear Nadia,Thank you for choosing InterContinental Adelaide for your recent stay. We're delighted to see that you had a wonderful experience with us. Your perfect rating is greatly appreciated, and we hope to have the pleasure of welcoming you back soon.Warm regards,Josh Davies
You cannot beat this hotel for location, next to train and tram. Rundle mall one stop away on the free tram.
Eva
Stayed 7 nights in Jan 2024
Response from InterContinental Adelaide on 7 Feb 2024
Dear Eva,Thank you for sharing your experience with us! We're delighted to hear that our prime location, adjacent to the train and tram stations, added convenience to your stay. It's wonderful to know that you found Rundle Mall easily accessible via the free tram service. We appreciate your glowing review and hope to welcome you back soon for another exceptional stay.Warm regards,Josh Davies
10/10 Excellent
Lubco
31 Jan 2024
Liked: Cleanliness, staff & service
Lubco
Stayed 2 nights in Jan 2024
Response from InterContinental Adelaide on 7 Feb 2024
Dear Lubco,Thank you for taking the time to rate us 5 out of 5! We truly appreciate your positive feedback and are thrilled to know that you enjoyed your stay with us. Should you have any suggestions or preferences for your next visit, please feel free to share them with us. We look forward to welcoming you back to InterContinental Adelaide soon!Warm regards,Josh Davies
Good accommodation close to Rundle Mall, Casino & Adelaide Oval
Troy
Response from Tiffany Le on 27 Jan 2024
Hi Troy,I am glad to hear that you enjoyed staying with us Thank you for your lovely feedback I hope to welcome you back to the hotel in the future Kind Regards,
Comfortable & clean rooms close to the Mall. Adelaide Oval & Casino. Friendly staff
Troy
Response from Tiffany Le on 28 Jan 2024
Hi TroyGreetings from the InterContinental Adelaide!I hope this finds you well. Thank you for choosing to stay with us and for taking the time to provide feedback about your experience.We are thrilled that you enjoyed your stay with us, and your kind words regarding our hotel team member are truly motivating for our team Once again, thank you for choosing the Intercontinental Adelaide, and we look forwards to welcome you back to the hotel Sincerely,
It is always a pleasure staying here. The staff truly ensure this is a home away from home for me every time I choose to stay here.
Linwood
Stayed 3 nights in Jan 2024
Response from Tiffany Le Front Office Supervisor on 27 Jan 2024
Hi Linwood,Thank you for your feedbackIt is our pleasure to hear that you enjoyed staying with us. I will make sure to pass on your lovely feedback to our team members for the future improvementSincerely,
Response from InterContinental Adelaide on 7 Feb 2024
Dear Shanwen,Thank you for taking the time to rate your recent stay at InterContinental Adelaide. We are thrilled to see that you had a wonderful experience with us. Your perfect score is truly appreciated. We look forward to welcoming you back soon for another exceptional stay.Warm regards,Josh Davies
10/10 Excellent
Grace
10 Jan 2024
Grace
Stayed 1 night in Jan 2024
Response from InterContinental Adelaide on 12 Jan 2024
Dear Grace,Thank you for taking the time to share your perfect rating! We're thrilled to hear that your experience at InterContinental Adelaide met your expectations. Our team strives to deliver exceptional service, and we're delighted to have made your stay memorable. We look forward to welcoming you back for another outstanding visit.Warm regards,Josh Davies
Response from InterContinental Adelaide on 12 Jan 2024
Dear Helen,Thank you for taking the time to share your feedback with us. We appreciate your rating and are pleased to hear that you had a positive experience during your stay at InterContinental Adelaide. We strive for excellence, and your insights are valuable in our ongoing commitment to providing exceptional service. If you have any specific suggestions for improvement, we'd love to hear them.We look forward to welcoming you back for another memorable stay.Warm regards,Josh Davies
View and proximity to river was fabulous.
Facilities were dated but very clean. Water pressure and showers excellent.
Philip
Stayed 9 nights in Dec 2023
Response from InterContinental Adelaide on 12 Jan 2024
Dear Philip,Thank you for choosing InterContinental Adelaide and taking the time to share your feedback. We're delighted to hear you enjoyed the fabulous river view and proximity. Our commitment to cleanliness is paramount, and we're pleased you found our facilities to be well-maintained.Your compliments on the water pressure and showers are much appreciated. We understand the importance of these details for a comfortable stay.We value your insights and look forward to welcoming you back for another memorable experience.Warm regards,Josh Davies
Response from InterContinental Adelaide on 12 Jan 2024
Dear Harry,Thank you for taking the time to share your wonderful 5/5 rating of your recent stay at InterContinental Adelaide! We're thrilled to hear that you enjoyed your experience with us.Our team strives to create memorable and exceptional stays for our guests, and it's always rewarding to know when we've succeeded. Your positive feedback inspires and motivates us to continue delivering outstanding service.We look forward to welcoming you back for another delightful stay in the near future. If there's anything specific you'd like to share or if we can assist with future arrangements, please don't hesitate to reach out.Warm regards,Josh Davies
2/10 Terrible
Benjamin
6 Jan 2024
Benjamin
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 12 Jan 2024
Dear Benjamin,Thank you for taking the time to share your experience with us. I'm genuinely sorry to hear that your stay fell short of expectations. We deeply value your feedback and would appreciate the opportunity to address your concerns directly. If you could kindly provide more details, we'll investigate and take immediate action to ensure a better experience in the future.Sincerely,Josh Davies
Response from InterContinental Adelaide on 12 Jan 2024
Dear valued guest,Thank you sincerely for taking the time to share your exceptional 10/10 rating! We're delighted to hear that your experience at InterContinental Adelaide met and exceeded your expectations. It's our pleasure to provide a memorable stay, and we look forward to welcoming you back for another outstanding visit.Warm regards,Josh Davies
10/10 Excellent
Thomas
3 Jan 2024
Liked: Cleanliness, staff & service
Great on site Japanese restaurant
Thomas
Response from InterContinental Adelaide on 20 Feb 2024
Dear Thomas,Thank you for sharing your positive experience dining at Shiki, our Japanese restaurant. We're delighted to hear that you enjoyed your visit and that Shiki met your expectations. We appreciate your kind words and look forward to welcoming you back for another memorable dining experience.Warm regards,Josh Davies
Booked a room, river facing, to watch the fireworks on New Year’s Eve and to celebrate a birthdays. It was an awesome experience! Only thing that puzzled me though was, for a five star hotel, No toothbrush in the bathroom toiletry. Overall, 9/10.
Catherine
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 12 Jan 2024
Dear Catherine,Thank you for choosing InterContinental Adelaide for your New Year's Eve celebration and birthday festivities. We're delighted to hear you had an awesome experience, especially enjoying the river-facing room for the fireworks. Your feedback is invaluable, and we appreciate your high rating.We apologize for any inconvenience regarding the absence of a toothbrush in the bathroom toiletry. Your observation is noted, and we'll take steps to ensure a more comprehensive amenity offering in the future. We hope to welcome you back for another memorable stay.Best regards,Josh Davies
Intercontinental Adelaide is my home away from home. I continue choosing to stay here because from the moment I arrive I’m welcomed by friendly staff. Being the weekend of New Years it was very busy but all the staff were welcoming with a friendly smile.
Thank you to all the staff and especially the staff in the Club Lounge who always go above and beyond to make sure I’m taken care of and always have a memorable stay.
I really enjoyed using the amenities especially the swimming pool. I hope to be back again soon.
Donna
Stayed 2 nights in Dec 2023
Response from InterContinental Adelaide on 12 Jan 2024
Dear Donna,Thank you for taking the time to share your positive experience at InterContinental Adelaide. We're delighted to be your home away from home and appreciate your continued loyalty.Our team takes great pride in providing a warm and friendly welcome, even during the bustling New Year's weekend. It's wonderful to hear that our Club Lounge team went above and beyond to ensure your stay was memorable. We'll be sure to pass on your appreciation.We're thrilled you enjoyed our amenities, particularly the swimming pool. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay soon.Warm regards,Josh Davies
10/10 Excellent
Kelvin
1 Jan 2024
Kelvin
Stayed 5 nights in Dec 2023
Response from InterContinental Adelaide on 7 Feb 2024
Dear kelvin,Thank you for taking the time to rate your experience at InterContinental Adelaide. We are thrilled to hear that your stay met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay.Warm regards,Josh Davies
Staff were amazing friendly. Room was quiet and comfortable. I like the location which was close to all the areas we needed.
Glenis
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 12 Jan 2024
Dear Glenis,Thank you for taking the time to share your positive experience at InterContinental Adelaide! We're thrilled to hear that our amazing and friendly staff, quiet and comfortable rooms, and convenient location made your stay memorable. It's always a pleasure to know we've exceeded your expectations. We look forward to welcoming you back for another exceptional stay.Warm regards,Josh Davies
2/10 Terrible
Erin
1 Jan 2024
Erin
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 22 Jan 2024
Dear Erin,Thank you for taking the time to share your feedback. We appreciate your input and apologize that your experience did not meet expectations. Your satisfaction is important to us, and we would welcome the opportunity to discuss your concerns further. Please reach out to us directly so that we can address your specific issues.Warm regards,Josh Davies
Great service and central location for accessing event and the Barossa! Pretty at Xmas!
Verified traveller
Stayed 2 nights in Dec 2023
Response from InterContinental Adelaide on 3 Jan 2024
Dear Anonymous,Thank you for choosing InterContinental Adelaide and taking the time to share your positive experience! We're delighted to hear you enjoyed our great service and found our central location convenient for accessing events and the Barossa. It's wonderful to know that our festive ambiance added to your experience. We look forward to welcoming you back for more memorable stays.Best regards,Josh Davies
Response from InterContinental Adelaide on 3 Jan 2024
Dear Kirstey,Thank you for taking the time to share your experience and awarding us a perfect 10/10 rating! We're delighted to hear that your stay at InterContinental Adelaide met your expectations.It's always rewarding for our team to know that their efforts contribute to our guests' satisfaction. We appreciate your positive feedback and hope to welcome you back for another exceptional stay in the future.Warm regards,Josh Davies
10/10 Excellent
Alex
24 Dec 2023
Liked: Staff & service
Alex
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Alex,Thank you for taking the time to share your excellent 5/5 rating! We're thrilled to hear that you had a fantastic experience at InterContinental Adelaide. It's our pleasure to provide exceptional service, and we look forward to welcoming you back for another memorable stay.Warm regards,Josh Davies
Staff are very helpful and friendly. Food is fabulous. Rooms are clean and comfortable.
Tracy
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Tracy,Thank you sincerely for sharing your wonderful feedback with us. We are delighted to hear that our dedicated team made your stay memorable with their helpful and friendly service. It's also fantastic to know that you enjoyed our fabulous culinary offerings and found your accommodations clean and comfortable.We appreciate your positive sentiments and look forward to welcoming you back for another exceptional experience.Best regards,Josh Davies
Lovely stay with views to the Torrens and comfy room. Food was good. Breakfast fabulous.
Deborah
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Deborah,Thank you sincerely for taking the time to share your feedback. We're thrilled to hear that you had a delightful stay, enjoyed the picturesque views of the Torrens, and found your room to be comfortable. It's fantastic that our food met your expectations, and we're especially pleased that you found breakfast to be fabulous.We appreciate your high rating and look forward to welcoming you back for another exceptional experience.Warm regards,Josh Davies
Absolutely loved our stay at The Adelaide Intercontinental. Can't wait to book another trip and wouldn't consider staying anywhere else.
Adam
Stayed 3 nights in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Adam,Thank you so much for your delightful feedback! We're thrilled to hear that you absolutely loved your stay at InterContinental Adelaide. It warms our hearts to know that you're already considering another trip with us. We can't wait to welcome you back for another memorable experience.Best regards,Josh Davies
8/10 Good
frank
19 Dec 2023
frank
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 12 Jan 2024
Dear Frank,Thank you for choosing InterContinental Adelaide and taking the time to share your feedback. We're delighted to hear that you enjoyed your recent stay. Your positive rating is greatly appreciated.We value your patronage and look forward to welcoming you back for another memorable experience.Warm regards,Josh Davies
Response from InterContinental Adelaide on 27 Dec 2023
Dear Michael,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive rating and are pleased to hear that you had an overall enjoyable experience.We strive to provide exceptional service, and your feedback is valuable to us. If there are specific aspects you believe we can improve upon to enhance your future visits, please feel free to share more details.We look forward to the opportunity of welcoming you back for another memorable stay.Warm regards,Josh Davies
Older hotel with its own charm, staff and location were awsome. Rooms are large and clean we will definatley stay again.
Kathy
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Kathy,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the unique charm of our hotel, as well as our attentive staff and prime location. It's wonderful to know that you found our spacious and clean rooms to your satisfaction. We look forward to welcoming you back for another enjoyable stay.Warm regards,Josh Davies
Great place to stay, great location, excellent breakfast
Bradley
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Bradley,Thank you for choosing InterContinental Adelaide and taking the time to share your experience. We're delighted to hear that you enjoyed your stay, found our location to your liking, and savored our excellent breakfast offerings. Your positive feedback is truly appreciated. We look forward to welcoming you back for another memorable stay.Best Regards,Josh Davies
10/10 Excellent
Russell
17 Dec 2023
Russell
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Russell,Thank you sincerely for taking the time to share your delightful feedback! We're thrilled to hear that your experience at InterContinental Adelaide was deserving of a perfect 10/10 rating. Our team takes great pride in delivering exceptional service, and it's rewarding to know that we met your expectations.Your kind words serve as a wonderful motivation for us to continue providing outstanding hospitality. We look forward to welcoming you back for another memorable stay in the near future.Warm regards,Josh Davies
Excellent service.
Would prefer a more comfortable bed.
Rachel
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear Rachel,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our excellent service. Your feedback regarding the bed comfort is noted, and we appreciate your valuable input. We continuously strive to enhance our guests' comfort, and your comments will be considered in our ongoing improvements.We look forward to welcoming you back for another enjoyable stay.Best regards,Josh Davies
Very nice place to stay at, always happy to help with nothing being a problem.
Only thing i could fault is the bed was too hard for my liking
David
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 27 Dec 2023
Dear David.Thank you for choosing InterContinental Adelaide and taking the time to share your experience. We're thrilled you found our service impeccable and our team accommodating. Your feedback on the bed firmness is appreciated, and we'll certainly take this into consideration. We hope to welcome you back for an even more comfortable stay.Warm regards,Josh Davies
10/10 Excellent
Heidi
17 Dec 2023
Heidi
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 12 Jan 2024
Dear Heidi,Thank you for taking the time to share your positive experience at InterContinental Adelaide! We are delighted to hear that you enjoyed your stay with us and that we met your expectations.Our team strives to provide exceptional service, and it is rewarding to know that we succeeded in making your stay memorable. Your kind words motivate us to maintain our commitment to excellence.We appreciate your valuable feedback and look forward to welcoming you back for another exceptional experience.Warm regards,Josh Davies
Response from InterContinental Adelaide on 27 Dec 2023
Dear Daniel,Thank you for taking the time to share your positive experience at InterContinental Adelaide! We're thrilled to hear that you consistently enjoy your stays with us. Your kind words inspire our team to continue delivering exceptional service. We look forward to welcoming you back for another great stay soon!Best regards,Josh Davies
8/10 Good
Andrew Thomas
Travelled with family
14 Dec 2023
Liked: Cleanliness, staff & service, amenities
Great stay friendly staff but the hotel is getting a bit old.
Andrew Thomas
Stayed 2 nights in Dec 2023
Response from InterContinental Adelaide on 15 Dec 2023
Dear Andrew,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed a great stay with our friendly staff. We appreciate your observation about the age of the hotel and want you to know that we're committed to continuous improvement. Your insights are valuable, and we hope to welcome you back for an even better experience in the future.Warm regards,Josh Davies
2/10 Terrible
Steve
13 Dec 2023
Steve
Stayed 1 night in Dec 2023
Response from InterContinental Adelaide on 3 Jan 2024
Dear Steve,Thank you for taking the time to provide feedback on your recent stay at InterContinental Adelaide. We appreciate your candid comments and sincerely apologize for any aspects of your experience that did not meet your expectations.Your satisfaction is our priority, and we would welcome the opportunity to discuss your concerns further. Please feel free to reach out to us directly if you wish to share more details or if there is anything specific we can do to address your feedback.We value your insights and hope to have the chance to better serve you in the future.Warm regards,Josh Davies