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"This was a comfortable hotel with great service. "

"Great Hotel in wonderful location"

"Hotel location in Old Town was excellently situated right next to the river and all the hot spots. The room and bathroom was very spacious. Beds and bedding were clean and comfortable. The room was very quiet thanks to the enclosed balcony that kept all the street noise out of the room. There was a good sized desk and closet storage as well as outlets and USB bed-side. The bathroom also had a full door opening up to the outside, though no balcony, which was very nice. Being situated in an old building (once a palace, aka very rich house) there is a cool winding brick stairway, but also spacious (for Spain) elevators. Only complaint was the very squeaky floors in the bedroom, but it's almost to be expected in an older building."

"Me he hospedado dos veces en el hotel, el staff es sumamente amable, muy cómodo para viajes de trabajo por su cercanía al aeropuerto "

"Well positioned for the leisure traveller, modern, well run hotel. Room upgrade, underground private parking and welcome helped!"

"Very happy with property and the surrounding, very central, staff was excellent. The only thing I was not happy with was the bathroom doors in the rooms, no privacy."

"Great location for accessing both Old and New towns. Close to river and Bilboat pier. Staff on reception were super helpful and the room was spacious and bright. "

"On the river. Easy to go to the Guggenheim. Friendly staff. Quiet room and rather large. "

"Great value hotel! Very clean, breakfast more than substantial, staff lovely and great location. "