Ratings based on 655 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 13/06/2019
Good location for seeing the sites of the city. Very helpful and friendly staff.
5 out of 5
by A verified traveller from Uk

Posted 18/05/2019
Idealy placed for the sites museums and old town. Breakfast at the hotel good with plenty of choice. Beds comfy and room spaciuos even though 3 of us shared. Safe in room free to use. Bar staff very professional.
Comment from Hotel Management
20/05/2019 by HOTEL SILKEN INDAUTXU ****, Hotel Management
Thank you for your time and feedback. We are happy that you enjoyed your stay in Bilbao and we hope to see you again!
5 out of 5
by A verified traveller from Comox,BC

Posted 08/05/2019
Location was great to walk the city sites. The restaurant was unique, the front part of the hotel. Old meets new and done well.
Comment from Hotel Management
09/05/2019 by HOTEL SILKEN INDAUTXU ****, Hotel Management
Thank you for your time and recommendation, it´s been a pleasure for us having you as a guest of this house. Kind regards!
5 out of 5
by A verified traveller from Morristown nj

Posted 24/04/2019
Loved the hotel. Location is wonderful for the city. Clean facility. Great staff
Comment from Hotel Management
07/05/2019 by HOTEL SILKEN INDAUTXU ****, Hotel Management
Thank you for your nice mention and feedback, see you next time here in Bilbao
4 out of 5
by A verified traveller

Couple weekend stay

Posted 05/03/2019 on Hotels
Perfect centralised location for a stay in Bilbao
4 out of 5
by A verified traveller

Posted 24/02/2019 on Hotels
Hotel is really clean and well equipped. A less than 30 min walk to old town or guggenheim museum. The restaurant has a free room delivery and they make really good food for a hotel restaurant. The only minus side is the parking garage which costs 17€ a night which in my opinion is quite expensive and should be included in the room price in a hotel like this.
4 out of 5
by A verified traveller

Posted 28/11/2018
Comment from Hotel Management
29/11/2018 by HOTEL SILKEN INDAUTXU ****, Hotel Management
Thanks for staying with us. We appreciate your feedback
4 out of 5
by A verified traveller from England

Posted 20/11/2018
A very good hotel in many respects. However, the staff only seemed to speak basic English and one female member on reception was quite rude and unhelpful. But the food was excellent and other staff friendly so I would be quite happy to stay there again.
Comment from Hotel Management
30/04/2019 by HOTEL SILKEN INDAUTXU ****, Hotel Management
Thank you for choosing us, we keep trying to offer the best service for our guest and apologize if in any case has not been as expected. Regards
4 out of 5
by A verified traveller

Posted 12/11/2018 on Hotels
Comment from Hotel Management
29/11/2018 by HOTEL SILKEN INDAUTXU ****, Hotel Management
Thanks for staying with us. We appreciate your feedback
5 out of 5
by A verified traveller from Houston

Posted 23/10/2018
Nice hotel, we had a door lock malfunction which the staff handled and resolved with professionalism Would stay there again
Comment from Hotel Management
24/10/2018 by HOTEL SILKEN INDAUTXU ****, Hotel Management
Thank you very much for your feedback, and for visit our house where you´ll be welcome at any time Regards