"good hotel,close to beech but far away from city"
overall good experience.hotel staff very friendly,polite and helpful.they work very hard to keep you comfortable.
particularly sunil at main entrance and Irshad in sultan lounge ,go out of the way to serve the hotel guests .
rooms are nice.facilities very good with big clean private beech.
however,hotel follows rigid check-in time policy which is very unhelpful for jet lagged guests traveling from long distances .especially because tourists don't have control over flight times.for example we reached the hotel
at 9.00 am after long overnight flight but could not get the room until 2.00 pm.their check in time is 3.00 pm.
therefore ended up sitting in the hotel lounge for 5 hours.
bottled water served in restaurants is very expensive although hotel gives free water bottles in the rooms and in the swimming pool,paradoxical and annoying.
Traveller from UK
Jumeirah Zabeel Saray- inspired by the imperial life of the Ottomans. Live like royalty in the breathtaking beauty of the …More
TV channels did not work. Several plug sockets not working. Maid service repeatedly did not provide 5 sets of towels and one one occasion they were not provided until the next day even though the apartment was booked for 3 adults and 2 children. However, these are minor aspects of the service and did not ruin our experience at all. Its a decent place and in a great location.
The Palm Jumeirah is the smallest of the three Palm Islands on the Jumeirah coastal area in Dubai, the United Arab Emirates. The man-made island built in the shape of a palm tree consists primarily of high-end resorts, luxury apartment complexes, and exclusive shopping and dining areas.