Location was perfect and close to major subway stations. Staff was pleasant as well. The bed was absolutly terrible. It was like sleeping on wood and the walls were thin so it was a bit noisy. No glitz ang glam, but a clean and affordable place for our one night stay.
That said we were pleased to be given a room with a redone bathroom. Now the only thing to do is the bedding, sheets are thin and not comfortable and overly heavy bedspread makes one worry it may not get washed often.
Staff is prompt, friendly and informative. Restaurant attached, Nice Matin, really enjoyable.
Weekend stay at Excelsior. It was nice, the location is perfect and pretty much what you pay for. The room is simple but comfortable and the staff is very kind and helpful. We had a very comfortable stay and would do it again. Only warning is that there is no fridge in the room and must be paid for separately. Otherwise, everything was lovely.
The room is clean but so tiny, you can only lie up. No chair, no desk, almost no space around a big bed.
Bathroom was a plus. Free coffee and tea was good. Telephone you couldn't use unless somebody called to you.
Heating is very noisy, you hear it from adjacent rooms any moment because it's manually adjusted. The price is fare.
We stayed for 4 nights during christmas week and loved the location and room. We were two adults and two kids (6 and 8 year old kids). Hotel facilities are a bit dated but charming. We booked a king suite which had a separate sitting room with queen sofa bed . Our bedroom had a king bed and both rooms overlooked the street (76th). The bathroom was tiny, but that did not bother us too much. There was a tiny kitchenette with a microwave, refrigerator, a tiny sink, coffee maker and electric water kettle. They provided 2 cups, 2 plates and 2 sets of silverware even though we had booked the room for 4, which was a bit annoying. A dining table in the sitting room seated four. Housekeeping can be better - they did not clean the dishes on any of the days.
The location was fantastic. There was a grocery store around the corner, a great parisian patisserie across and the best dining places of upper west side within a 0.5 mile radius. We had dimsum at Red Farm and brunch at Sarabeths. The Subway was very close (72th and 79th st stations). the neighborhood was very clean and family friendly.
Traveller from Seattle
This hotel is on Manhattan's Upper West Side, 4 blocks from Central Park, 10 blocks from Lincoln Center, and 2 miles from …More
Some bemoan that the Upper West Side has become a version of the Upper East Side. Case in point: Columbus Circle’s Time Warner Center, one of New York’s priciest real estate. The Upper West Side includes the Lincoln Center for the Performing Arts, the American Museum of Natural History, and Columbia University. Harlem, the legendary African American neighborhood, lies north and caps Manhattan.