Terrace/patio

Reviews of Coral Inn Boutique Resort

4.5 out of 5
Coral Inn Boutique Resort
14 Maple Street, Yeppoon, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 269 reviews" "
Rating 8 - Good. 74 out of 269 reviews" "
Rating 6 - Okay. 37 out of 269 reviews" "
Rating 4 - Poor. 12 out of 269 reviews" "
Rating 2 - Terrible. 13 out of 269 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James and Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and comfortable room
Stayed 1 night in Feb 2024
Response from Thomas on 12 Feb 2024
Thank you for the great rating and review. We really appreciate it. We hope to see you next time.

10/10 Excellent

Geoffrey

Stayed 1 night in Feb 2024
Response from Thomas on 22 Mar 2024
Thank you for your review. We really appreciate it

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thomas on 12 Feb 2024
Thank you for the great rating and review. We really appreciate it. We hope to see you next time.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomas on 23 Jan 2024
Thank you for the great rating and review. We really appreciate it. We hope to see you next time.

2/10 Terrible

David

Stayed 1 night in Dec 2023
Response from Thomas on 23 Jan 2024
Sorry we weren't what you were after, feedback would've helped us improve

2/10 Terrible

Kevin

Travelled with partner
Was due to arrive on a Saturday, travelled from Brisbane, delayed leaving due to family reasons, they close at 5pm which is highly unusual, called them and advised we would be late. Was advised they close at 5pm the owner recommended we find alternative accommodation, which did. I did ask if they had a key box, they advised that they did not, and offered no other options. Tried calling on mobile straight to message. When back in Yeppoon, dropped around and they do have key box in plain sight, no refund. If staying here do not be late, otherwise look for somewhere else to stay.
Stayed 1 night in Nov 2023
Response from Thomas on 3 Dec 2023
We are very sorry Kevin, but we do NOT offer late check in and you were aware of our opening hours as you received 4 emails about it and you chose to ignore them. Your travel insurance should pay for flight delays and other circumstances.

6/10 Okay

Dianne

Disliked: Staff & service, property conditions & facilities
Unique, compact room. Towel rail too high to reach. Limited furniture (only one chair and a fold out second chair). Drawers in vanity wouldn’t close. Don’t like cleaning crockery, glassware etc in bathroom vanity (either provide kitchenette sink or provide housekeeping.
Stayed 1 night in Oct 2023
Response from Thomas on 11 Oct 2023
Looks like we missed the mark here, really appreciate the feedback which helps us sort out these issues.Crockery and all other utensils are fresh and clean in the dining room where they are cleaned by our staff

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Thomas on 11 Oct 2023
As you are likely aware, the police have been engaged due to your alleged misconduct and the damages incurred during your stay in our facility. The total cost of the damages currently stands at 1568.00. We intend to pursue legal action to claim these damages, as the credit card you provided for payment has been found to be fraudulent.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! Highly recommend! The cleanliness and attention to detail is above and beyond. A beautiful set up. The owners were also very kind and helpful. Would definitely stay again!
Response from Thomas on 4 Oct 2023
Thank you so much for the great rating and your kind words. We really appreciate it will pass it along to the rest of the team

6/10 Okay

anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Oct 2023
Response from Thomas on 4 Oct 2023
thank you

2/10 Terrible

Sandra

Disliked: Staff & service, amenities
Faulty Towers
Stayed 2 nights in Sep 2023
Response from Thomas on 27 Sept 2023
Dear Mrs Grumpy,Sorry we weren't what you were after, feedback helps us improve. Appreciate you taking the time to let us know.

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2023
Response from Thomas on 18 Oct 2023
Thank you for your review. We really appreciate it

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Thomas on 22 Sept 2023
Looks like we missed the mark here, really appreciate any feedback which helps us sort out any issues, but you didn't state anything

8/10 Good

Alan Neil

Stayed 3 nights in Jul 2023
Response from Thomas on 25 July 2023
Thank you

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great , even liked the crazy decor ! Snakeskin wallpaper in a bathroom ?!!!
Stayed 1 night in Jul 2023
Response from Thomas on 5 July 2023
Thank you

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick 1 night stay... thankyou
Stayed 1 night in Jun 2023
Response from Thomas on 27 June 2023
Thank you

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disabled Room is not setup for disability access.
Disability bathroom was good open size. However the room wasn't very large and not enough room to allow a wheel chair or walker to access the bathroom.
Stayed 2 nights in Jun 2023
Response from Thomas on 14 June 2023
Thank you David for your review, although in the last 10 years operating we had all our disabled people praising the room without a doubt. The bathroom as well as the bedroom are to Australian Standard and fully approved. The doors are all 920mm which is 100mm wider than the required measurement.

6/10 Okay

Les

Liked: Staff & service
Stayed 1 night in May 2023
Response from Thomas on 22 May 2023
Thank you

10/10 Excellent

Carol

Stayed 1 night in May 2023
Response from Thomas on 7 June 2023
Thank you

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Thomas on 15 May 2023
thank you

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Thomas on 17 Apr 2023
Thank you

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Clean and quiet, with beautiful grounds and pool area. Extended our stay twice because it was so relaxing and the added time allowed us to space out our activities to one per smoking hot day.. 10/10 would recommend. Tom is very friendly and knowledgeable about the area, we basically followed his suggestions on which attractions to visit and we’re not disappointed.
Stayed 2 nights in Mar 2023
Response from Thomas on 29 Mar 2023
Thank you John was a pleasure to have you with us :)

10/10 Excellent

Barney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and grounds are in pristine condition, the rooms are well appointed and the hosts know the area very well
Stayed 1 night in Mar 2023
Response from Reception on 13 Mar 2023
Thank you

10/10 Excellent

Allie

Stayed 1 night in Feb 2023
Response from Reception on 16 Mar 2023
thank you

10/10 Excellent

Barbra

Stayed 1 night in Feb 2023
Response from Thomas on 12 Mar 2023
thank you

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Reception on 1 Feb 2023
Thank you :) All the best of your holidays in OZ

2/10 Terrible

Gary

Would not allow me to enter premises to park near reception as i have a disability but rather required me to walk from the road, physically impossible.
Stayed 1 night in Jan 2023
Response from Reception on 27 Jan 2023
To book a room at a resort and cannot even walk 5 m to reception is very weird. Every Hotel in world requieres check in before entering. So YES we do as well.

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute very clean!! The front desk was also very knowledgeable and helpful
Response from Thomas on 12 Jan 2023
Thank you Nicole :)

2/10 Terrible

Andrew

Disliked: Staff & service
Don’t stay here the manager is rude and unhelpful, customer service score is 0 out of ten and that is still too high a score
Response from Reception on 8 Jan 2023
Thank you for your review although you haven't showed up at our Motel. So we are wondering where you have your knowledge from?

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was easy and quick. Facilities were excellent. The room was well appointed and very clean. While not in the tourist hub it was very close to tourist area but still quiet and safe with very friendly staff.
Response from Thomas on 28 Dec 2022
Thank you Ann :)

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need for a nice relaxing holiday. Very helpful staff
Response from Reception on 21 Dec 2022
Thank you

2/10 Terrible

Prashant

Travelled with family
Disliked: Staff & service
It is aweful overpriced with no real service the pictures of room are fake
Response from Reception on 17 Dec 2022
seriously we think you have the wrong hotel as you stayed here for two days and thanked us for a well organised and clean hotel

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded. Immaculate gardens and pool.
Stayed 2 nights in Nov 2022
Response from Reception on 14 Nov 2022
Thank you :)

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat tidy and clean. Staff were friendly and helpful
Stayed 2 nights in Nov 2022
Response from Thomas on 12 Nov 2022
Thank you Sharon :)

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and peaceful. I wish we could have spent another day.
Response from Thomas on 6 Nov 2022
Thank you :)

4/10 Poor

Glenn

Stayed 1 night in Sep 2022
Response from Thomas on 24 Sept 2022
Sure :)

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
Quiet and private
Stayed 1 night in Sep 2022
Response from Thomas on 17 Sept 2022
Thank you

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service
Very clean and tidy
Stayed 2 nights in Sep 2022
Response from Thomas on 13 Sept 2022
Thank you:)

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✌️
Stayed 1 night in Sep 2022
Response from Thomas on 11 Oct 2022
Thank you

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Jani ce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a dining room available for guests to use, I only found this out when leaving. Would have been good to know at check-in.
Stayed 2 nights in Jul 2022
Response from Reception on 17 July 2022
Thank you Nathan, but as told by check in it is all written in the guest information folder in your room

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Property is beautiful.
Stayed 1 night in Jul 2022
Response from Thomas on 8 July 2022
Thank you

6/10 Okay

Dean

Travelled with family
Liked: Cleanliness
Nice and clean but small not good for smokers as you have to leave property 🙄
Stayed 1 night in Jun 2022
Response from Reception on 20 June 2022
Correct

8/10 Good

Domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small but nice appearance outside
Stayed 1 night in May 2022
Response from Thomas on 11 June 2022
Thank yoiu

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nicely cared for. Beautiful fish tank .
Stayed 1 night in May 2022
Response from Thomas on 11 June 2022
Thank you

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel room
Colourful little room. Modern amenities. Nice outdoor areas.Good for a short stay.
Stayed 2 nights in Apr 2022
Response from Thomas on 18 Apr 2022
Thank you

8/10 Good

karen

Liked: Property conditions & facilities, room comfort
Coral Inn is located in a suburban street, a few minutes drive (not walkable) from the waterfront. The hosts were fantastic, we loved the clever set up outside. Great for a 1 night stop over.
Stayed 1 night in Apr 2022
Response from Thomas on 6 Apr 2022
Thank you for your sophisticated review, although it's only 950m to the beachfront and we are in the middle of town. Not in a suburban street.

8/10 Good

Colin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Outside area is beautiful and has taken a lot of thought. The double room we had was very nicely decorated but very much on the small side with only one bed side table, no wardrobe , clothes hangers were provided hanging from hooks on the wall. The shower room was very nice and very spacious
Stayed 3 nights in Apr 2022
Response from Thomas on 5 Apr 2022
thank you

4/10 Poor

Carl

Stayed 1 night in Feb 2022