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Reviews of Winston-Salem Marriott

3.5 out of 5
Winston-Salem Marriott
425 N Cherry St, Winston-Salem, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 349 out of 601 reviews" "
Rating 8 - Good. 148 out of 601 reviews" "
Rating 6 - Okay. 56 out of 601 reviews" "
Rating 4 - Poor. 29 out of 601 reviews" "
Rating 2 - Terrible. 19 out of 601 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Wake Forest!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff…very welcoming!
Stayed 1 night in Mar 2024

10/10 Excellent

Lara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Nice rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet and staff out front were wonderful! So helpful
Stayed 2 nights in Feb 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Marissa, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the hotel is beautiful.
Stayed 1 night in Feb 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place close to downtown a lot of places to go without car
Stayed 2 nights in Jan 2024

10/10 Excellent

Sherry

Liked: Cleanliness, amenities

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great. Great room with a view and it’s within a minutes walking distance to the convention center and some restaurants. The bathroom floor was a bit dirty, but not too bad. Would book again.
Stayed 1 night in Nov 2023

8/10 Good

Terri

Stayed 2 nights in Nov 2023

10/10 Excellent

Kathleen Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this place!!
I’ve always wanted to stay here and I’m so glad I did. This was the perfect spot for my weekend getaway!
Stayed 2 nights in Nov 2023

8/10 Good

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The waiting is the hardest part
Elevator situation poor. 18 floors with only 3 elevators and no dedicated service elevator for housekeepers, etc. We wait and wait and wait for an elevator, and when it finally comes, it's full of housekeepers carts or people.
Stayed 2 nights in Nov 2023

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how convenient the location is. Around the hotel there are these cute restaurants and bars. The restaurant in the hotel is also very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great spot downtown within walking distance to the Art District. Very clean room, comfortable bed, and nice hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Stayed 1 night in Aug 2023

10/10 Excellent

Lindsay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern and in a great location.
Stayed 1 night in Aug 2023

2/10 Terrible

Natalie

The hotel charged my card for the stay even though I paid through Expedia. They still have not returned the money and it has been near impossible to get someone on the phone.

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Billie

Stayed 3 nights in Aug 2023

8/10 Good

jose, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would of gave it an excellent but the ac went out on the last night and it was very very hot!
Stayed 3 nights in Aug 2023

10/10 Excellent

MICHAEL

Business traveller, Travelled with group
Liked: Staff & service, amenities
Valet parking was a 1st for me. Dining was convenient 😌
Stayed 2 nights in Aug 2023

6/10 Okay

PHYLLIS R, Merritt island

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the rooms were updated. the halls, carpets and elevators were not updated. I have stayed in much better Marriotts. The staff was excellent though.
Stayed 3 nights in Jul 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Edward

Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hotel. Clean and comfortable. One of the best stays I've ever had.
Stayed 1 night in Jun 2023

10/10 Excellent

Brea

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Jun 2023

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean. I paid a great rate for a great room. The staff was super helpful and friendly. Probably one of the best hotel stays I've ever had.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with good breakfast and lovely view of the city. Staff was very helpful
Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jun 2023

10/10 Excellent

Mckenna

Stayed 1 night in Jun 2023

10/10 Excellent

Naomi

Stayed 1 night in Jun 2023

8/10 Good

Joseph

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The walls are thin so we could hear people talking in the room next to us and then we were apparently too close to the elevator shaft because we constantly could hear the 3 elevators going up and down all night and day
Stayed 3 nights in Jun 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had awesome staff! The room was clean. The only issue is you have to pay to park off site but there was a sky bridge back to the hotel. They do offer valet for $25
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Stayed 3 nights in Jun 2023

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great staff
The Winston-Salem Marriot was very clean, and comfortable. The entire staff was wonderful, and Shanice the supervisor was exceptional. Shanice made a our stay great with her entire demeanor. We will be back
Stayed 1 night in Jun 2023

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Extremely helpful.
Stayed 1 night in May 2023

10/10 Excellent

Holly, Huntsville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Clean rooms. Easy access to shops and food.
Stayed 1 night in May 2023

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in May 2023

8/10 Good

Frederick

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

10/10 Excellent

Janay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable beds, good dining options nearby and good restaurant / bar in the lobby. Very friendly and helpful staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Maricel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the ambiance, clean and fresh, wood floor much better, smell fresh and clean
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
We have stayed at this hotel before and it has been pleasant. A few things this time around that was frustrating for us. We stayed for 3 days the elevators weren’t working and our rooms were on the 14th, 11th, 9th and 8th floors our team had to take the stairs to get up and down on our stay Thursday. Also that evening we requested extra towels for showering and we were told the linens were locked up for the evening and we would have to wait until the morning to request extra linen. The hotel as a whole was very clean, staff was friendly, it was conveniently located to the Benton Convention Center where our conference was being held.
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023