Terrace/patio

Reviews of Mustique Suites Curacao

2.5 out of 5
Mustique Suites Curacao
128 Rodeweg, Willemstad

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 79 reviews" "
Rating 8 - Good. 33 out of 79 reviews" "
Rating 6 - Okay. 12 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shermaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2024

10/10 Excellent

ALI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Apr 2024

6/10 Okay

Ameresh

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Normal
Stayed 4 nights in Apr 2024

8/10 Good

lydia

I liked the location and the free parking space. I didn't like that the bathroom had no curtain for the window.
Stayed 1 night in Mar 2024

8/10 Good

Paula, San Nicolas

I was happy staff was friendly clean place only problem tv was not working.
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Great service, very friendly for a good price
Stayed 4 nights in Feb 2024

10/10 Excellent

Yanik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service hors-pair!
2e visite dans cet établissement. Toujours aussi satisfaisant. Service et propreté impeccable!
Stayed 1 night in Jan 2024

8/10 Good

Yanik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour sympathique
Personnel très compréhensif et disponible. N'hésitez pas à communiquer avec l'établissement pour prendre des arrangements pour votre arrivée et votre départ. Merci encore pour tout!
Stayed 1 night in Jan 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
I felt save and it was in walking distance from a friend.
Stayed 2 nights in May 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof terrace
Stayed 1 night in Feb 2023
Response from rose on 2 Mar 2023
Thank you

6/10 Okay

Alanna

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in May 2022

10/10 Excellent

Jack, Paramaribo

Stayed 2 nights in Mar 2022

10/10 Excellent

Vrolijk

Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about the hitel, is that the staff checked in with me and also was very much friendly. They gave me their whatsapp information where they were available 24 to my needs.
Stayed 2 nights in Jul 2019
Response from juanes on 27 July 2019
Thank you very much for the nice review.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jul 2019

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
SKETCHY Place...May wanna keep looking
So, the listing states that transportation is provided. WRONG! I had to spend $60/day for a rental car instead. The place is like a prison. You need a key to open every door. Not a card key, but a jailers key. And multiple keys needed for different doors. You will feel like a security guard or a janitor , instead of a guest, by the the time that you leave. Parking is a joke! The three spots will be used up by two inconsiderate guests that don't know what the lines in the parking area are for. Windows dont close because they are missing the wedges that pull them tight, so expect LOTS of motorcycle noises. Located on a main street, with no regards to sleeping tourists. 50 cents per window to fix, but they haven't done it. Very disappointed. Small, cramped rooms. TV doesn't get many channels, and the ones that you do get, change languages per show, SKETCHY neighborhood. I have many weeks of business here in the future, but will not be booking this place.
Stayed 2 nights in Nov 2018
Response from Rose on 23 Nov 2018
Dear guest We are sorry to hear about your experience you had during your stay in our hotel. On the website it’s stated that airport transportation is available at a surcharge and not free of charge like you have stated. The taxi charges 30 usd for the airport pick up. In order for us to arrange the airport pick up we will need to know your flight number and arrival time. Without this information we are unable to arrange an airport pick up for you. The neigbourhood is not sketchy but we are situated in otrobanda a Unesco world heritage historical cite. Most building are from the 18th century. The safety of our guests and staff is always our top priority. The room opens with a card system and we have one key that open every door downstairs. We will look at the complaints you made about the room windows and we will work to solve them. Thanks for being a critical customer and for sharing your thoughts with us. Sincerely .

4/10 Poor

Lee, Curacao

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and hospitable, and the channel options nice, but the room was not like the pictures shown online. Fungus on the ceiling in the washroom, funky smelling washroom, a wastebasket that had not been cleaned properly. Dirty fridgedoor, cutlery and kitchenware rather grimey. Broken doorknobs. dangerous step in the room. The room and location is not baby friendly. Odd and also dangerous entrance to the property. Barely any parkingspots available. Noisy neighbourhood. All in all not much of "suites" feeling to the experience.
Stayed 3 nights in Oct 2018
Response from rose on 4 Nov 2018
Dear We are sorry to hear ​about the bad experience you had during your stay in our hotel. We have two type of deluxe quadruple room if you can see in the picture. The step in the room is indicated with a yellow and black indicator. The door that you have used is not the entrance but the exit to the parking space. On the website we have stated that there is limited parking space and that you have reserve your parking spac in advance. It is our goal to deliver the highest quality of service to all of our customers. We will look at the complaints you made on certain matters and we will work to solve them. Thanks for being a critical customer and for sharing your thoughts with us. Sincerely

8/10 Good

Julia, Sandusky OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
3 60-something adults rented a room for one night. Although the area seems a little rough we actually felt very safe. It was very quiet at night. There was a separate private kitchen. The beds were good. A/c worked great. Off street free parking. We were very pleased with everything Friendly staff. Overall great place for the cost. We would stay again.
Stayed 1 night in Oct 2018
Response from rose on 2 Nov 2018
Thank you for your nice review. The area is not rough but is the Oldest part of Curacao. One of six UNESCO world heritage sites in the Caribbean.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff was very helpful, but some maintenance have to be done around the double bedrooms. The beds have to be more confy as well.
Stayed 4 nights in Sep 2018
Response from Rose on 2 Nov 2018
Thank you for your review. We have just renovated the whole building. and the rooms.

8/10 Good

Verified traveller

Budget Hotel with Basic Amenities
I stayed at this hotel during Labor Day weekend 2018. The hotel is actually a converted house/apartment building and has about six or seven different units within it . I specifically state in the one that has a king bed and a kitchenette. Overall the room was pleasant, quiet and the floors were clean. Bathroom was functional and clean as well . What I didn’t like was that they didn’t provide any soap or shampoo besides the dishwashing soap near the kitchen sink. I also had some trouble with the room safe. But they bought a replacement one so it was a minor issue. Finally I would say that the only problem with the air conditioning is that it’s directly underneath the bed so the air is blowing straight at you as you’re sleeping and you can start to feel really really cold. Also be advised that the maid on duty does not speak any English. You should definitely get a rental car because this place is located in the middle of the residential neighborhood. Nevertheless, I was pleased with my stay and I would recommend this place to anyone who has a budget and is looking to maximize their dollar.
Stayed 3 nights in Aug 2018

8/10 Good

Bee, St. Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious, just the bathroom is sort of small but not like you're spending much time in it anyway. The male front desk makes you feel so at ease that you feel at home. Highly recommended if on a budget!
Stayed 3 nights in Jul 2018
Response from Rose on 1 Aug 2018
Dear Bee thank you for your review. I hope that you visit us on your next trip to curacao.

8/10 Good

Quincy, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room for an outgoing person. It is not a place to stay in. More like a place to rest and move on. Perfect for business travels and perfect for family visit. Safe and reliable. Kwame and Morena where awesome
Stayed 8 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Just need comfortable room n bed. For 1 night its difficult to rate.
Stayed 1 night in Jan 2018

6/10 Okay

Rubina, St. Maarten

Liked: Staff & service
Walking distance to punda/otrobana (comforty)
Comforty: rooms have fridge, tv & kitchen sink. Some have microwave, separate toilet from shower & sofas. There is a general kitchen if needed Safety: very safe two lock gates to enter, gates lock automatic when push close Cleaniness: cleaner cleans during week days. She makes bed but dont change sheet (I stayed for 7 days), sweep, mop & throw garbage. She comes in room when guests are out. Condition: not a fancy place. Front desk guy is friendly, willing to drop to embassy or airport. Location: walking distance to punda and otrobanda, a movie theatre, lots of stores, 17 minutes from embassy ( $20 taxi). 7 minutes from Sambil mall (fls2.25 for trip). Building on highway, three parking spots at the back
Stayed 7 nights in Dec 2017

6/10 Okay

Gerard, Caribbean

Liked: Cleanliness, staff & service, room comfort
I was pleasantly surprised by interior
The area is conveniently located near enough to walk to get essentials, and even better launching point with a car. The outside of the hotel will not win awards (I almost reconsidered), the interior was well suited. Stayed in room at the top of the stairs.
Stayed 4 nights in Sep 2017

4/10 Poor

carlos, venezuela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This is not a hotel
It is a house they changed the rooms to accomodate people. Staff was nice and helpful and room was clean but I just want to point out that it is not a hotel. You have to walk up very uncomfortable stairs with your luggage. It is cheap and close to commercial area. I would not recommend it if you are used to nice rooms.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable budget hotel
The hotel is very tidy and well-maintained. The staff, although not at the front reception desk most of the time, are very reachable by phone or email. They were very responsive to helping with the TV problem.

8/10 Good

Stormi , Atlanta, Ga.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean and centarlly located.
Our trip was seamless from booking to checkout. Karen contacted us beforehand to arrange transportation from the airport to Mystique Suites. They also arranged for our car rental which was brought to Mystique. Kwame showed us around to help us get acclimated to Curacao. Our stay was made all the more better because of the great hospitality of the Mystique Suites staff.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

ricardo, miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
that's not what I expected
upon arrival I was not the person in the reception . We waited 20 minutes to give us the room.The room was newly painted and had a lot of smell of paint.We asked another room change and hope . the hot water did not work.the truth very bad experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice apartment in a house.
This is an apartment in a house converted to a hotel 10 minutes walk from Queen Emma bridge. Friendly check in and staff, good room service, comfortable bed, safe parking. Some reviews mention that area is not safe at night. I tend to disagree. Even though sketchy looking, area is safe. I walked the area as late as 3am and had absolutely no problems. Only cons, apartment is on a busy street, and sound proofing is non existent. Starting 06:30am, it becomes very noisy from the street noise. As well many guests shouting and banging doors. On the weekends, it's a bit quieter as a relief. Don't stay there if you want to sleep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great price and comfortable
Small establishment that is close to two small supermarkets, Denny's restaurant, a bank and KFC. Best to rent a car as it is a good walk to the heart of Willemstad. Housekeeping was good. Front desk very friendly and knowledgeable about the area.

6/10 Okay

Hendrik

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Six't car company personal closed the counter at 10:30 instead of 11pm and left me stranded in a foreign country with no car. I called my hotel and the owner came and picked me up personally and arranged transportation back to the airport the next morning.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good stay.
It's comfortable and safe. It's a small hotel that looks like it used to be a house. It's a 17 minute walk from the tourist area. Between the hotel and the tourist area there is a low end shopping strip that many of the locals use. It's a busy street, which makes it safe.

8/10 Good

Devi, guyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
The is a nice little hotel, with a warm, homey feeling. Kwame was excellent! He was very helpful with our pick-up from the airport. And also with how to get around Curacao. He had a girl named Fredmarry pick us up and we decided to have her take us everyplace else. (Her rates wasn't that expensive and she acts as a tour guide more than a taxi driver) She was very warm and friendly towards me and my husband. Anytime you're staying here, make sure you ask Kwame for her!

6/10 Okay

jeanette, aruba

Disliked: Staff & service, property conditions & facilities
i little disappointment no service in the hotel and the only thing that we could found is a good restaurants

10/10 Excellent

Eufrecia, Kralendijk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in hotel
The service was great.the room was great. Actually I went for examen never were disturve when I was learning. For me was a great stay in at Mustique Suites hotel.

10/10 Excellent

meredith, Chandler, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in a great location
Hotel was very nice. Room was actually an apartment. Staff are extremely friendly and I would stay here again just based off this. Hotel is in an ideal location. Less then a 10 min walk to the beach, dennys, several shops, ferry to Punda- floating market, several museums, all kinds of stuff. We felt very safe here and the locals were amazingly friendly.

4/10 Poor

Miguel

Liked: Cleanliness, room comfort

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Nov 2023

10/10 Excellent

Magaly

Liked: Cleanliness
Un lugar tranquilo bonito como decimos en colombia bueno bonito y barato economico
Stayed 3 nights in Nov 2023

10/10 Excellent

Nerlandre

Stayed 5 nights in Sep 2023

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizada, preço justo, proprietário muito atencioso, Morena que faz a assistência do quarto muito gentil. Possui uma mini cozinha com um cooktop de indução, pia, geladeira e utensílios. Fora do quarto possui um microondas compartilhado.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience! Nice attention
Stayed 3 nights in Aug 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Great kitchen
Stayed 1 night in Jun 2023

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff muito eficiente e simpatico. Quarto grande, limpo e com tudo que precisavamos
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig
Ik vond het geweldig!
Stayed 8 nights in Aug 2021