Outdoor spa tub

Reviews of Wanaka Springs Lodge

4.5 out of 5
Wanaka Springs Lodge
21 Warren Street, Wanaka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 235 reviews" "
Rating 8 - Good. 39 out of 235 reviews" "
Rating 6 - Okay. 14 out of 235 reviews" "
Rating 4 - Poor. 0 out of 235 reviews" "
Rating 2 - Terrible. 4 out of 235 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

TEI

Stayed 1 night in Apr 2024

10/10 Excellent

Howard, East islip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable small hotel a short walk from downtown in a lovely stream side neighborhood. Complete guest kitchen and outdoor space with hot tub. Great choice for a visit to Wanaka
Stayed 2 nights in Mar 2024

6/10 Okay

Teresa

Stayed 1 night in Mar 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very clean, small property with communal kitchen. Easy reach to town and restaurants.
Stayed 1 night in Feb 2024

6/10 Okay

Ying

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No reception, no service , no desk in the room , it is not worth the price I paid
Stayed 2 nights in Jan 2024

8/10 Good

Alexander

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Gregg

Stayed 2 nights in Dec 2023

10/10 Excellent

Mo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private, our own private deck, beautiful gardens/landscaping, clean, updated, great community spaces,
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanaka is beautiful
Great place. Great location. Beautiful views. Everything close by. Hot tub was great after long climb up to Roy's peak!!
Stayed 4 nights in Nov 2023

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall an excellent place to stay, hence our multiple repeat stays. The lack of milk (it was over a week past use by date) for the tea & coffee supply, and only 6 coat hangers fro two people on a ski trip (you need a minimum of 6 each!) detracts from what is otherwise really very good.
Stayed 10 nights in Aug 2023
Response from x on 12 Sept 2023
HiThanks for your review, we're glad you enjoyed your stay.Did you find the drying room downstairs? There are a multitude of coathangers there available for everyones use.I'm not sure about the milk situation, we supply (free of charge) UHT milk and expiry date is next year.We do not put fresh milk in the refrigerator for guests use as it can become complicated.Kind regardsWanaka Springs

10/10 Excellent

Mie Mie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed there for 2 nights. It has a big communal fully-equipped kitchen opening out onto beautiful outdoor area and garden. It also has a beautifully decorated communal lounge. We had a mountain view room with our own outdoor sitting area. The room was large and comfortable. Our room didn’t get serviced during our stay so we had to take the rubbish to the kitchen and get clean mugs and glasses from the kitchen ourselves. Please note that this didn’t bother us. The location was great with walking distance to town centre. Overall, we enjoyed our stay there.
Stayed 3 nights in Apr 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the lake and restaurants. Pretty gardens, very quiet and staff was very friendly.
Stayed 2 nights in Mar 2023
Response from Fran on 11 Mar 2023
Hey, thanks Gary for taking the time to write a review. Feedback is so helpful for us to refine our amenities, services and presentation. We hope to see you again. Regards Frances

8/10 Good

Robert

Stayed 2 nights in Mar 2023

10/10 Excellent

Grant

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had the feel of a home. Very nice common areas. The staff was friendly and helpful. There was no ac so the room was initially a little warm. We opened the windows and it cooled down nicely. By shutting the windows and curtains in the morning the room stayed cool. The proximity to town was a plus.
Stayed 2 nights in Feb 2023
Response from Fran on 4 Mar 2023
Thank you for your comments. It's great for our team to get this positivity. Air conditioning is definitely one of the 'must have' when we upgrade. Best regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Fran on 24 Jan 2023
Thank you Jennifer . Your feedback makes the hard work enjoyable and rewarding.Best Regards

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unexpected gem. Property was indeed set up lodge style with a comfortable living room and large, well equipped communal kitchen/living room which allowed some degree of interaction between what inevitably were interesting International travelers. Rooms with small patios plus a larger patio off the kitchen. An outdoor hot tub was available at no additional charge. Our room was compact ans very clean. An easy ten minute walk took us to the heart of Wanaka. Would return here next visit.
Stayed 2 nights in Jan 2023
Response from Fran on 24 Jan 2023
Thank you Allan for your feedback. We look forward to seeing you again. Regards

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and Bridgette was a fabulous manager. Really enjoyed it and would come back
Response from Bridgit on 3 Dec 2022
Thank You Claire. The experience was mutual. It was lovely to chat and share and thank you for the book- it will be a great read.Wishing all the best.Merry Christmas and a Happy New YearBridgit

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, close to Lake Wanaka.
Stayed 2 nights in Nov 2022
Response from Bridgit on 3 Dec 2022
Thank You Albert,It is always appreciated to receive feedback. We hope you also got to enjoy the outdoor Flora, natural spring, seating and even the spa.Warm regardsBridgit parkerAssistant Manager

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful
Good instructions on how to gain entry, there was no lodge reception personnel. I was disappointed in the size of the bedroom and the smallest fridge in the main kitchen which was pretty full with other guests food. It wasn't till after packing away my food I discovered there was another fridge freezer available in the downstairs garage. Due to an elderly parent with me that wasn't a suitable arrangement. The grounds are stunning and if bigger the room was clean and well dressed.
Stayed 2 nights in Nov 2022
Response from Bridgit on 3 Dec 2022
Thank You for your constructive feedback and experiences at the lodge. The Lodge has only recently changed hands so we are working with our partners, listening to our guests and management and there are many things to consider and work out before we bring in changes. There has been a receptionist here at the Lodge 4-5 hours each day in the past 3 or more weeks so apologies if they were not here at the same time as you were.This aspect may change in the future and certainly we have given guests a tour and pointed out where the fridges and kitchen, laundry and spa are.We do manage to connect with most of our guests during their stay.Merry Christmas Denise and wishing a happy festive season & New Year ahead.Warm regardsBridgit ParkerAssistant manager

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the town centre, but quiet and secluded. Would be excellent for a group of couples or friends wanting to stay together.
Stayed 2 nights in Mar 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Managers were super helpful and friendly. Excellent facilities and really nice gardens. We will definitely be returning.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and great shared areas outdoor and indoors.
Stayed 2 nights in Dec 2021

10/10 Excellent

dessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from suzanne on 1 Jan 2022
Thankyou Dessie!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect couple of days
We had a lovely relaxing stay at Wanaka Springs and would definitely visit again!
Stayed 2 nights in Dec 2021
Response from Wanaka Springs Lodge on 12 Dec 2021
Thankyou! :)

10/10 Excellent

Bernadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting and well laid out facilities. So quiet but close enough to town to walk everywhere
Stayed 2 nights in Nov 2021
Response from Suzanne on 23 Nov 2021
Thankyou!. So glad you enjoyed your stay :)

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed for longer!
The lodge is beautiful. The garden is really peaceful and private. The hot tub an added bonus. The location is great - easy 5 minute walk to the lake/pubs/restaurants. Can’t fault it and would happily stay again.
Stayed 2 nights in Nov 2021
Response from suzanne on 14 Nov 2021
Thankyou!. So glad you enjoyed your stay :)

10/10 Excellent

Emmet

Stayed 1 night in Oct 2021

10/10 Excellent

Brendan, Te Anau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very quiet location, but walking distance to centre.
Stayed 2 nights in Oct 2021

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights in Wanaka Springs lodge and enjoyed every minute of it. The room was amazing, the view is fantastic, the hot tub is divine, and Suzanne is a fantastic host - very accommodating and helpful. The facilities were excellent - we were on our honeymoon so did very minimal cooking but it would definitely suit the needs of a family or anyone needing to do meal prep.
Stayed 3 nights in Oct 2021
Response from suzanne on 10 Oct 2021
Thanks so much!:), so happy to hear your stay was an enjoyable one. look forward to welcoming you again in the future.

10/10 Excellent

David

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and a short walk into the heart of Wanaka. The hosts weren't present when I checked in, but they went out of their way to make themselves known and give us a warm welcome. Very appreciated.
Stayed 2 nights in Jun 2021

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm and friendly atmosphere. The owners were friendly and had lots of information about the area. Our rooms were warm and very comfortable. We also appreciated the full equipped kitchen available.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Quiet, comfortable, cozy and private accommodation. Kitchen area with outdoor decking. Lounge area with fire. This was a great place to stay, walking distance to town and the lake.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy access, great room. Excellent communication, manager very pleasant and made us very welcomed.
Stayed 2 nights in Apr 2021
Response from Cameron on 26 Apr 2021
Thank you for your kind words, we hope to see you again sometime in the future :)

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful.
Stayed 3 nights in Apr 2021
Response from Cameron on 21 Apr 2021
Thank you for your review :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Cameron on 12 Apr 2021
Thank you for your review, we hope to see you again.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2021
Response from Cameron on 16 Apr 2021
Thank you for your review, we hope to see you again :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Cameron on 12 Apr 2021
Thank you for your review, we hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Gorgeous deck. Excellent beds. Immaculate!
Stayed 2 nights in Mar 2021
Response from Cameron on 11 Mar 2021
Thank you for your kind words, so glad to hear you enjoyed your stay with us :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff, All kitchen amenities available just like at home. Comfortable bed Only one comment was that there was no microwave in the kitchen. Otherwise all good. Very close to the lake and other amenities
Stayed 1 night in Feb 2021
Response from Cameron on 2 Mar 2021
Thank you so much for your kind words, I am glad to hear you enjoyed your time at the Lodge and thank you for your feedback.

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020
Response from Cameron on 8 Mar 2021
Thank you, any feedback is appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation. Great location 5 mins walk to town and exceptional service from the lodge manager Cameron. The outdoor spa was a great bonus!
Stayed 2 nights in Feb 2021
Response from Cameron on 16 Feb 2021
Thank you for your kind words, we are so glad to hear you enjoyed your time at the Lodge, we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge has wonderful kitchen facilities, perfect as a base for adventures. The hot tub is an added bonus wth an amazing view of the mountains.
Stayed 2 nights in Feb 2021
Response from Cameron on 13 Feb 2021
Thank you for your kind words, we are so glad you enjoyed your stay at the Lodge and we hope to see you again.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was weird. We self checked in and out. Never saw a staff member. Our room wasn’t serviced... which wasn’t a huge problem as it was only a two night stay. However we phoned the number supplied and left a message on the first night as our TV didn’t work. We had no response over the two days.
Stayed 2 nights in Jan 2021
Response from Cameron on 24 Jan 2021
Hi Kim, My apologies for the lack of response during your stay, Saturday morning saw me driving to Dunedin for a family medical emergency where I spent the weekend. Unfortunately we cannot be at the Lodge at all times and as such there will be instances where guests can check themselves in and out with the information provided after booking. We hope the rest of your stay was enjoyable.

6/10 Okay

KI

Liked: Cleanliness
Stayed 2 nights in Jan 2021
Response from Cameron on 20 Jan 2021
Hi there, please let us know what you didn't like about your stay with us, we welcome the feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Property was clean and tidy. But could hear nose from other rooms
Stayed 1 night in Jan 2021
Response from Cameron on 19 Jan 2021
Thank you for your review, we hope to host you again :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, tidy rooms, best linen, nice outdoor area and full kitchen facilities to use.
Stayed 4 nights in Jan 2021
Response from Cameron on 13 Jan 2021
Thank you for staying with us and we hope to host you again soon :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the setting and privacy, our room had a lovely outlook
Stayed 1 night in Jan 2021
Response from Cameron on 11 Jan 2021
We are glad to hear you enjoyed your stay with us.