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Reviews of Prince of Wales Wagga

3.5 out of 5
Prince of Wales Wagga
143 Fitzmaurice Street, Wagga Wagga, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 224 out of 412 reviews" "
Rating 8 - Good. 141 out of 412 reviews" "
Rating 6 - Okay. 27 out of 412 reviews" "
Rating 4 - Poor. 15 out of 412 reviews" "
Rating 2 - Terrible. 5 out of 412 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Garrett

An okay motel… Not much more to say…
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stroll to town centre from motel. There’s a fantastic local goods store a few doors up towards the bridge. Great place to stay.
Stayed 1 night in Jan 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to in quiet area. Suited our needs for the night. Bathroom huge but needs a new shower head!
Stayed 1 night in Jan 2024

2/10 Terrible

Rajaram

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Monique

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We did not enjoy our stay at all. The room was clean, but the beds were extremely uncomfortable. The worst night sleep ever, which is really unfortunate, especially after a long drive.

10/10 Excellent

Rodney

Stayed 1 night in Jan 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, amenities
It good Nik but odd smell at entry must have been flooded
Stayed 1 night in Jan 2024

6/10 Okay

ann

Travelled with family and small children
Lovely. Have stayed before but this time room smelt like it needed airing. No other complaints
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 14 Jan 2024
Thank you for your review.We are so pleased you enjoyed your stay.

6/10 Okay

Tharuman

Travelled with family
Liked: Staff & service, property conditions & facilities
Stairs to the rooms and the whole place is somewhat s sleepy town. People are very nice though. Staffs are excellent.
Stayed 1 night in Jan 2024

8/10 Good

Mohammad

Travelled with family
Liked: Amenities
Well managed Thank you
Stayed 1 night in Jan 2024
Response from Management on 14 Jan 2024
Thank you for your review.We are so pleased you enjoyed your stay.

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so impressed with our stay. The room was great. The staff were friendly and helpful. Over all a great stop over. Thank you.
Stayed 1 night in Jan 2024
Response from Management on 14 Jan 2024
Hi Saskia,Thank you for your review.We are so pleased you enjoyed your stay.

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air conditioning was great, beds were as described. No pool. Property description includes a pool. Noisy showers, high pitched squeal until 9pm. Reception called me asking when i would arrive, informing me they would be closing at 5pm. A solution was made although My confirmation email stated Reception would be open until 8pm daily.
Stayed 1 night in Dec 2023

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location close to river and town ,under cover parking available.Large room.Had plates and utensils which came in handy.
Stayed 1 night in Dec 2023
Response from Management on 6 Jan 2024
Hi Russell,Thank you for your time to review the Prince of Wales. I appreciate your feedback and we are glad you enjoyed your recent stay with us

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Bit old
Unfortunately half of lights were not working. The swimming pool was green.
Stayed 1 night in Dec 2023

10/10 Excellent

jianguo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Good staff, clean room
Stayed 1 night in Dec 2023
Response from Management on 24 Dec 2023
Hi Jianguo,Thank you for your review!

10/10 Excellent

Ann

Stayed 1 night in Dec 2023
Response from Management on 17 Dec 2023
Hi Ann,Thank you for your time to review us!We are so pleased you enjoyed your stay.

8/10 Good

Andrew

Liked: Cleanliness, staff & service
For an inexpensive property the room was very clean even if it was a little dated, however there was a dripping shower that wouldn’t stop which was annoying.
Stayed 1 night in Dec 2023
Response from Management on 17 Dec 2023
Hi Andrew,Thank you for your review. We are pleased you enjoyed your stay and thank you for informing us about the dripping shower, we have now fixed that :)

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean rooms recently renovated convenient to Thirsty Crow for dinner. Plenty of parking. Highly recommended.
Stayed 1 night in Aug 2023
Response from Jack on 5 Sept 2023
Thanks for the review Mark

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Aug 2023
Response from Jack on 5 Sept 2023
Thanks for the review

6/10 Okay

Jacqueline

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I would return
Stayed 2 nights in Aug 2023
Response from Jack on 17 Aug 2023
Thanks for taking the time to review

10/10 Excellent

Casey, Ballarat North

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jack on 17 Aug 2023
Thanks Casey

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, accomodation in a great location.
Stayed 1 night in Aug 2023
Response from Jack on 17 Aug 2023
Thank you for the review Paul

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and hospitality was very nice
Stayed 1 night in Jul 2023
Response from Jack on 10 July 2023
Thanks for the review Leigh

6/10 Okay

Lisa, Attwood

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms could do with a facelift, bed sunk in the middle but was ok for an overnight stop.
Stayed 1 night in Jul 2023
Response from Jack on 10 July 2023
Thanks Lisa for the feed backwe are working on itCheersManagement

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room waa clean and comfortable. Most places were within walking distance and easy access. Liked the off street parking also. Staff member was very helpful.
Stayed 1 night in Jul 2023
Response from Jack on 10 July 2023
Glad you enjoyed your stay Kim

4/10 Poor

Martin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Disappointed overall, cold with the a/c not coping, also the spa leaking
Stayed 1 night in Jun 2023
Response from Jack on 10 July 2023
Hi MartinSorry your stay wasn't up to snuff.I hope your next stay in Wagga goes betterCheersGreg

8/10 Good

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Just off the main street in Wagga Wagga. Close to a number of dining options.
Stayed 3 nights in Jun 2023
Response from Jack on 10 July 2023
Thanks for taking the time to review

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fantastic. Shower was amazing
Stayed 1 night in May 2023
Response from Jack on 10 July 2023
Hope to see you again Derek

6/10 Okay

Jenny

Liked: Staff & service
The room I was provided was no where near what it looked like in the picture when I booked, very disappointing.
Stayed 2 nights in May 2023
Response from Jack on 10 July 2023
Good morning JennyThanks for the reviewCheersManagement

10/10 Excellent

Jason

Stayed 1 night in May 2023
Response from Jack on 10 July 2023
Thanks for the review Jason

8/10 Good

Janina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, warm, very friendly staff, in walking distance for where we needed to go, quiet
Stayed 2 nights in May 2023
Response from Jack on 16 May 2023
Thanks for the reviewSee you next time

10/10 Excellent

Christopher

Stayed 1 night in Apr 2023
Response from Jack on 16 May 2023
Thanks for the reviewhope to see you again

10/10 Excellent

Marie-Anne

Stayed 1 night in Apr 2023
Response from Jack on 21 Apr 2023
Thank you for the feed back

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Easy parking. Had everything needed for a short stay. Would stay again.
Stayed 1 night in Apr 2023
Response from Jack on 21 Apr 2023
Thanks for the review

4/10 Poor

Vivienne

Stayed 1 night in Apr 2023
Response from Jack on 16 May 2023
Thanks for taking the time to review

10/10 Excellent

Karen

Stayed 1 night in Feb 2023
Response from Jack on 9 Mar 2023
Thanks for the review Karen

8/10 Good

Merran

Response from Jack on 9 Mar 2023
Thanks for the feed back Merran

8/10 Good

Arthur

Stayed 1 night in Jan 2023
Response from Jack on 9 Mar 2023
Thanks Arthur

8/10 Good

Rhonda

Travelled with family
Liked: Staff & service, property conditions & facilities
Best location and friendly staff!
Response from Jack on 18 Jan 2023
Thanks for the review Rhonda

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very accommodating. The beds were great, soft and comfortable. The hotel is on a major thoroughfare in Wagga but there was no road noise. If you are fit you can walk into the main shopping area of Wagga. There are some eateries close by.
Response from Jack on 18 Jan 2023
Thanks Jennifer for the reviewRegardsReception

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location .Friendly staff
Stayed 1 night in Jan 2023
Response from Jack on 18 Jan 2023
Thanks John for the review

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Quiet. Comfortable
This is a basic motel, but clean, quiet and quite comfortable. Everything worked including the wifi. Communication was excellent and we had no problems.
Stayed 1 night in Dec 2022
Response from Jack on 6 Jan 2023
Thanks for the review Brian

8/10 Good

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfortable beds
Response from Jack on 6 Jan 2023
Thanks for the review Rachel

8/10 Good

ABASS

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a rest
Response from Jack on 2 Jan 2023
Thanks for the review

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Person at reception was friendly and helpful, quiet, off the street, clean room. Not so keen on showers over the bath, but that is the only criticism
Stayed 2 nights in Nov 2022
Response from Jack on 4 Dec 2022
Thanks for the review Rachel

2/10 Terrible

David

Business traveller
Disliked: Staff & service
I was flying an aircraft for flood relief in the Wagga area, and my Operations Manager booked this accommodation. I was subsequently tasked to fly to Tamworth that evening and when I spoke with Greg at the Prince of Wales Motor Inn to inform him that I would not be staying that evening, and he could now rent the room, and asked if a refund was possible, he told me that as I did not book direct, to speak with Expedia (Wotif), and he stated that Expedia would not give me a refund. When Expedia rang him about giving me a refund, he then refused to give me the refund as "I had made the mistake" Why didn't the hotel tell me when I rang them that they would not be given me a refund, instead of allowing me to waste an hour contacting Expedia
Stayed 1 night in Nov 2022
Response from Jack on 29 Nov 2022
Ringing to cancel after reception hours and no chance to rebook the room will will never be a refund.

8/10 Good

Glenys

Stayed 1 night in Oct 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Great value motel in the heart of town. Walking distance to everything really, and the staff are lovely.
Stayed 2 nights in Oct 2022
Response from Jack on 10 Nov 2022
Thanks for the review Margaret