Keeping Time | Balcony
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Reviews of Mates Gully

4 out of 5
Mates Gully
38 Morrow Street, Wagga Wagga, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 91 reviews" "
Rating 8 - Good. 11 out of 91 reviews" "
Rating 6 - Okay. 7 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 1 out of 91 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming, well organised and comfortable room
Stayed 1 night in Feb 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

julia

Stayed 1 night in Sep 2023

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff beautiful food
Stayed 2 nights in Aug 2023

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous location, excellent room and wonderful service.
Stayed 1 night in Mar 2023
Response from Harry on 4 Apr 2023
Thank you

10/10 Excellent

Belinda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and room perfect.

8/10 Good

Zac

Stayed 1 night in Oct 2022
Response from Marcia on 14 Oct 2022
Thank you for staying with us, Zac.Kind regardsMarcia McCoy

10/10 Excellent

Corazon

Stayed 1 night in Sep 2022

10/10 Excellent

Robbie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed rooms and fantastic thoughtful service. Lovely location on the park with gorgeous gardens for breakfast coffee.
Stayed 2 nights in Sep 2022
Response from Marcia on 14 Oct 2022
Hi Robbie,Thank you for your lovely comments.Kind regardsMarcia McCoy

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building has a lot of character with the rooms being very nicely appointed
Stayed 1 night in Sep 2022
Response from Marcia on 14 Oct 2022
Hi Bryan, We are very appreciative of your kind comments.Thank you.Kind regardsMarcia McCoy

10/10 Excellent

KATHRYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The period features were beautiful and the staff were fantastic
Stayed 2 nights in Nov 2021
Response from Marcia on 30 Nov 2021
Thank you so much for your lovely comments, Kathryn.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A room and place you actually love to spend time in. The size and ceiling height, old style antique furniture, historic architectural features and modern art, ‘Keeping time’ room was perfect for a romantic getaway. The hosts and on-site cafe add to the experience of a paddock to plate in an intimate setting, excellent food and service.
Stayed 2 nights in Jul 2021
Response from Marcia on 26 July 2021
Thank you so much for your lovely review, it is so kind of you to take the time to write such compliments! We look forward to seeing you again. Our best regards, Marcia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in Wagga Wagga Beautiful room, fabulous cafe and wonderful owners
Stayed 2 nights in May 2021
Response from Marcia on 1 June 2021
Thank you so much for your very complimentary comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Marcia on 26 Apr 2021
Thank you so much for your great rating. It is such a boost to us to receive it. We are really delighted that you enjoyed your stay with us. Thank you again Kind regards Marcia

10/10 Excellent

Janina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Marcia on 16 Apr 2021
Hi Janina and Ross, Thank you so much for staying with us and also for your lovely rating, we are very appreciative. Thank you Kind regards Marcia

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hort stay in Wagga Wagga
Stayed 2 nights in Mar 2021
Response from Marcia on 16 Mar 2021
Hi David, Thank you so much for your great rating, we just love our guests having a lovely stay with us. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Marcia on 16 Apr 2021
Thank you very much for your great rating, it is very thoughtful of you to take the time. Thank you. Kind regards Marcia

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely to stay at a period home. Host couldn’t do enough she was lovely. Would have loved to have seen more of the house and antiques. Have a Resturaunt breakfast was amazing, and staff very efficient Thankyou.
Stayed 1 night in Aug 2020
Response from Marcia on 25 Sept 2020
Thank you for your lovely comments, we really appreciate you taking the time to write. We hope to see you again. Our warmest regards Mates Gully Team

10/10 Excellent

Kim, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely stay at Mates Gully - a wonderful oasis in Wagga Wagga
Stayed 1 night in Jun 2020
Response from Marcia on 10 June 2020
Thank you very much, Kim, for taking the time to write such lovely words. We really appreciate it. Kind regards Marcia

10/10 Excellent

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
loved the architecture, interior design and original artworks everywhere. Also loveds having a mixture of old and new. my room had an old radio still functioning. Homely feel. The Owner also accomodated my unexpected early arrival, and following day opened the cafe a little earlier to organised breakfast for me. Delicious omellette with home made relish and homade bread. From the bathroom, there was a gorgeous view to the park, and at night, to my surprised, a large tree with fairy lights. i was there for work and didn't have much leisure time, but I'd like to go back and enjoy position and hospitality. Also liked the toiletries in large containers and not the plastic throwaways minimising plastic polution. the room i stayed in needs little bits of maintenance but ongoing in an older property. they were painting parts of the exterior when i was there. Not for those expecting a travelodge experience, but for travellers that want attention to detail and something comfortable and more sophisticated.
Stayed 1 night in Feb 2020
Response from Marcia on 29 Feb 2020
Thank you very much for your lovely appraisal, Cecilia, we look forward to another visit from you. Kind regards Marcia

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Currently under renovation and so scaffolding across the front. painters worked the full weekend starting at 7.30 am on Saturday and 8.30 am on Sunday. Restaurant NOT open despite advertising on website.
Stayed 2 nights in Feb 2020
Response from Marcia on 18 Feb 2020
Hi Sandi and Andrew, We appreciate your feedback. I hope you had a lovely weekend in Wagga and enjoyed the upgrade just a little bit. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Marcia on 5 Jan 2020
Thank you for your lovely rating. Kind regards Marcia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show night
Great! So convenient to the Civic Centre. Only issue was the noisy venue round the corner
Stayed 1 night in Nov 2019
Response from Marcia on 30 Dec 2019
Thank you for your response, we are making changes to fix the saturday night inner country city noise in that room. There are also other rooms available. Thank you for staying with us. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2019
Response from Marcia on 30 Dec 2019
Thank you for lovely rating. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I laved the space and the beauty of the room. It was qoiet and restful. The staff were excellent, welcoming and observant. Close to a beautiful park and lagoon and the shopping prescient. Food is fabulous.
Stayed 3 nights in Nov 2019
Response from Marcia on 13 Nov 2019
Thank you for your lovely comments, we are so happy you enjoyed your stay with us. Thank you. Kind regards Marcia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old house, comfortable bed, walking distance to town
Stayed 1 night in Nov 2019
Response from Marcia on 8 Nov 2019
Thank you so much for your lovely comments. Kind regards Marcia

2/10 Terrible

leonie

Liked: Cleanliness
Disliked: Staff & service
tay was ucomfortable due t loud music and loud voices emanating from the hotel next door. The room was small and not good value for the price. The welcome greeting was poor due to only one staff member managing both restaurant and room reception. It was very rushed. The property was clean.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Marcia on 25 Oct 2019
Thank you so much for your response. Kind regards Marcia

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful eclectic decor, very intimate and warm. Service was very good and it was close to everything in town
Stayed 1 night in Oct 2019
Response from Marcia on 12 Oct 2019
Thank you for taking the time to make such lovely comments, Maria. We really appreciate it. Kind regards Marcia

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing old building
Three adults stayed in the one room with an en-suite bathroom. The old fashioned furnishings and character of the building was lovely and the service was great. The only problem was that the room was set up for only 2 people, so there was no cup, glass or plate did the 3rd person and we only got an extra towel because we asked the manager before he left for the evening. Otherwise a good night
Stayed 1 night in Oct 2019
Response from Marcia on 6 Oct 2019
Thank you for taking the time to write a review, we appreciate your feedback. Kind regards Marcia

6/10 Okay

Peter

Disliked: Staff & service
Disappointed
Room is Victorian style Price is high for what you get. No staff around to check in and phone wasn’t answered for 15 mins.
Stayed 1 night in Oct 2019
Response from Marcia on 6 Oct 2019
We appreciate your feedback. Kind regards Marcia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and unique accommodation, lovely hosts, lovely food. Delightful experience. Wouldn't miss staying here on our next visit to Wagga Wagga.
Stayed 1 night in Sep 2019
Response from Marcia on 23 Sept 2019
Thank you so much for your gorgeous review, we love having guests in our home, we really appreciate your comments. Thank you again Marcia

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ambience and very good position close to Civic Theatre and main street. Great original art work.
Stayed 1 night in Jul 2019
Response from Marcia on 30 July 2019
Hi Eric, Thank you so much for staying with us and for your lovely review. We are especially delighted with your comment on Paul's art. Our warm regards Paul and Marcia

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better then staying in a Motel
This place was amazing The home was built in the late 1800 and I am so glad its still here today. The room I stayed in was very big with a 4 posted bed and had a bathroom with a nice spa bath. This B&B was next to the main street with restaurants and Cafes and Bars minutes away. The home has a café that was nice to have breakfast in sitting by the fire. I would recommend staying here over a Motel as it was the same price with the same amount of privacy. I will be back next time I visit Wagga Wagga.
Stayed 1 night in Jun 2019
Response from Marcia on 29 June 2019
Thank you so much for lovely comments, we really enjoyed your stay with us and look forward to seeing you again. Thank you. Our warmest regards Paul and Marcia

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from marcia on 25 June 2019
Thank you so much for taking the time to review. Kind regards Marcia

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an interesting property with loads of old world character
Stayed 1 night in Jun 2019
Response from Marcia on 20 June 2019
Thank you so much for taking the time to write a comment. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Marcia on 1 June 2019
Thank you so much for taking the time to send us such positive feedback. Kind regards Marcia

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building and excellent location. Our room was very comfortable. Hosts or staff seemed somewhat indifferent, but seem to be more involved in restaurant activities downstairs.
Stayed 2 nights in May 2019
Response from marcia on 28 May 2019
Thank you for taking the time to write a review, we are so happy that you were comfortable in your room and enjoyed our lovely location. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
A gorgeous old building, beautifully decorated with fabulous art and nice furnishings. We thoroughly enjoyed our stay in the spa suite room. The host was very welcoming on arrival had the room all heated ready for us. Would highly recommend this beautiful accommodation.
Stayed 2 nights in May 2019
Response from Marcia on 19 May 2019
Thank you so much for your lovely comments, for taking the time to write, we really appreciate it. Our warmest regards Marcia

8/10 Good

Julianne, Camden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay.
We had a lovely overnight stay here. It was our second time staying here and we loved it. We were in the smaller room which was perfect for an overnight stay. We enjoyed sitting on the balcony looking over into the park as we had our coffee. The restaurant downstairs is beautiful and did lovely wood fired pizza and breakfasts. Highly recommend staying here for couples who want somewhere with character and delicious food.
Stayed 1 night in Apr 2019
Response from Marcia on 29 Apr 2019
Hi Julianne, Thank you so much for your lovely comments, we were so delighted to see you again and really appreciate you taking the time to write. Our warmest regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
I had a great stay! Such a warm, friendly welcome. Loved the building and the homely room. Dinner at the restaurant was FANTASTIC! Thank you to the chef!! Convenient to everything! The only downside was the thumping music from a nearby bar/courtyard until midnight.
Stayed 1 night in Mar 2019
Response from Marcia on 7 Apr 2019
Thank you so much for your lovely comments, I hope we see you again. I'm so sorry that once in a blue moon the music down the road is on. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with old world charm. Pleasant staff. We'll come again.
Stayed 1 night in Mar 2019
Response from Marcia on 25 Mar 2019
Thank you for staying with us and thank you for your lovely compliments. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Marcia on 7 Apr 2019
Thank you so much for your response. Our apologies for the delay in acknowledging it. Kind regards Marcia

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Marcia on 15 Jan 2019
Thank you so much for 5 out of 5.

6/10 Okay

Andrew, Canberra

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Quiet heritage guesthouse in central location. Clean room. Could improve on little things like making sure that on arrival there is milk in the fridge for tea or coffee, the soap dispenser is working in the bathroom, and guests are given a WIFI password on checkout.
Stayed 1 night in Dec 2018
Response from Marcia on 15 Dec 2018
Dear Andrew, Thank you for taking the time to help us improve our business. Kind regards Marcia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Marcia on 6 Dec 2018
Thank you for taking the time to review us, we appreciate it. Kind regards Marcia

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Marcia on 6 Dec 2018
Thank you for taking the time to review us so well. Kind regards Marcia

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Fantastic accommodation always love staying here
Stayed 2 nights in Oct 2018
Response from Marcia on 30 Oct 2018
Thank you so much for taking the time to mention us, Jo, it was just lovely to see you again. Kind regards Marcia

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dedicated owner/operator. Tasteful decor, great food and location. Very exciting to find such a small Inn in the heart of Wagga, opposite the park and lagoon.
Stayed 2 nights in Oct 2018
Response from Marcia on 28 Oct 2018
Dear Paula, Thank you so much for your lovely comments, it is so kind of you to take the time to write. We were so happy to have you stay with us and hope to see you again. Thank you and my warmest regards, Marcia