Superior Double Room
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Reviews of Hotel Myrtilles

3 out of 5
Hotel Myrtilles
Rue du Vieux Marché 1, Vielsalm

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 32 reviews" "
Rating 8 - Good. 14 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good for a night.
Moderate hotel. Breakfast was not special. Coffee was definitely not good. Cappucino tasts like chocolate. We got a comfort room instead of a normal one. That was nice. Parking in front of hotel possible. Restaurant in the hotel was not bad. Good pizza and friendly personel.
Stayed 1 night in Jul 2020

8/10 Good

Koen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm hospitality, clean nice room, central location, good price/quality ratio
Stayed 1 night in Sep 2019
Response from Michel on 30 Sept 2019
Dear guest, We thank you very much for your message. We appreciate and will share your message with our staff member to keep them spirit of Always trying to do their best. THank you again.

6/10 Okay

Brendan, Ireland West

Disliked: Room comfort
Reasonable hotel in the particular Ardennes area
Twin-bed room was really only a single. Bathroom very confined. Rather distant staff interaction.
Stayed 2 nights in Jun 2018

8/10 Good

Matthijs, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat hotel in a great area in The Ardennes
It is a neat hotel. Modern design, and great spacious rooms. Vielsalm is greatly located among nice villages (Malmedy / Stavelot) and hiking areas. Only minus was the breakfast: limited choice, and oven breads that are not fully baked. A bit of a mismatch with the rest of the experience.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
general impression
Spent ten minutes trying to find the entry to the car park which is poorly signed. Very limited/difficult parking facilities, kettle provided, but had to be placed on the floor to reach a plug. Came down for breakfast & found most tables littered with used crockery. No eggs available at breakfast on two of our three day visit. Appeared to be only one member of staff. Overall lack of "attention to detail". Would not return to this hotel.

8/10 Good

Griffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Served breakfast early just for me. No Parking.

6/10 Okay

Brendan, Dublin, Ireland

Liked: Cleanliness
Probably the best in Viersalm
Viersalm doesn't have a lot of hotel options so The Myrtille is probably your best option. General level of cleanliness was good but torn bed cover did not give a great impression. We booked a double but got a twin - again a negative mark. The single pillow on each bed was far too soft and there were no spare pillows available. On the plus side the hotel was wonderfully quiet during our visit and the included breakfast was very good. Our checkout experience was bad as the receptionist informed us that the credit card machine was not working and we must pay cash. Was it really broken - I wonder? How can a hotel function without a working credit card machine.

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een zeer goed gelegen hotel gemakkelijk te bereiken met de trein als de auto. Mooie kamers en lekker eten in het restaurant. Minpunt is het ontbijt, mag wat meer vers fruit en natuur yohurt zonder bijgevoegde suikers of smaken aangeboden worden. Een zacht gekookt eitje mocht er ook aanwezig zijn. Het aanbod van brood is goed, zeker voor elk wat wils. Heerlijke koffie van de fairtrade. Probeer ook eens de sauna uit, je moet je hiervoor wel aanmelden aan de receptie, heerlijk na een verkwikkende wandeling.Zeker zijn geld waard.
Stayed 2 nights in Nov 2022

10/10 Excellent

Alain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour parfait proprete et accueil au top
Stayed 1 night in Jul 2020

8/10 Good

Ronny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitermate geschikt voor respectloze kettingrokers
Receptie moeten zoeken, bevindt zich op het eerste verdiep, niet aangeduid. Geen handdoeken op kamer: moeten gaan vragen, 1 flesje shampoo per persoon, geen zeep. Jaloezie aan balkondeur kapot, geen airco. Het terras was één enkel groot rokershol (ook de mensen die binnen zaten te eten kwamen met bosjes regelmatig naar buiten om hun rook over het eten van de niet-rokers te blazen) waarbij asbakken er voor niets bijstonden, de peuken werden dikwijls achter de balustrade in de goot van de straat gemikt, waar blijkbaar nooit geveegd werd. Geen appetijtelijk zicht.
Stayed 1 night in Aug 2019

8/10 Good

Annick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Michel on 30 Sept 2019
Thank you

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
propreté a revoir surtout les toile d'arraignée et poussiére
Stayed 1 night in Jun 2019

8/10 Good

Nathalie

Disliked: Cleanliness
Hôtel moyen mais séjour sympa
Propreté qui laisse à désirer, toile d'araignées, poussières... Les étudiantes n'étaient pas propres sur elle pour le service. Lits pas très confortables. Par contre, alentours sympas et bien situé
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vriendelijke mensen, stonden klaar wanneer dat nodig was.
Stayed 1 night in Sep 2017

6/10 Okay

delphine , soignies

Liked: Staff & service, room comfort
hotel accueillant en plein centre
super sejour chambre confortable, bon resto et petit dejeuner plus que parfait

10/10 Excellent

Jean-luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
Frühstücksangebot wird als "Großes Frühstück" verkauft ist aber sehr mager ausgefallen. Es wurde nicht nachgefüllt beim Rührei und es gab nur Käse, Salami oder Kochschinken. Die Butter war auch schon um 08.30 Uhr vergriffen sowie der Orangensaft. Es wurde ein Vogelkäfig direkt an der Rezeption mit 2 Papageien aufgestellt. Das laute Pfeifen durch die Papageien war mehr als unangenehm. Die Abrechnung war falsch. Hotelkarte am Abend am Haupteingang hat nicht funktioniert. Durch Zufall haben uns andere Hotelgäste reingelassen. Der Haarfön war kaputt (durchgeschmolzen im Halter, sodass man diesen nicht mehr rausziehen konnte) Die Klobrille ist defekt gewesen. Wollte beim Checkout auf die Sachen hinweisen, jedoch konnte der Mitarbeiter an der Rezeption kein Englisch sprechen.....

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Het hotel doet oud aan. Veel rotzooi, restaurant was niet open maar werd als opslag gebruikt.

8/10 Good

humphrey, geldermalsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk hotel, midden in centrum
Nette hotel, goed verzorgd ontbijt, gezellig en knus ingericht

6/10 Okay

ron, Bovenkarspel

Liked: Cleanliness
Vriendelijke gastheer Met redelijk ontbijt
Vriendelijke gastheer alleen beetje smoezelige kleding. Kamer was netjes en voldeed. Redelijk ontbijt.Verder mooie omgeving.

2/10 Terrible

Peter, Nuremberg

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be careful: RIP-OFF
On arrival we were informed that there was no room available for us, although we had a confirmed booking which we had made 5 days before. Instead, we were sent to a dirty, old, run down holiday village nearby. This place needed urgent renovation, the rooms were smelling badly and the shower had no hot water. For the second night, we got a standard room although we had booked and paid for an executive room. When confronted with this, the owner of the hotel asked if we would have preferred staying one more night in the horrible holiday village??? The owner of the hotel offered us a voucher for a future stay, which we could not accept since for professional reasons, we would not be able to come back to this region. He refused any other kind of compensation. We have filed a complaint against this hotel. While we were there, the same happened to other people. To finish, the hotel itself was indeed quite nice, newly renovated with much taste. Breakfast was okay. The bathroom smells as the ventilation seems to be connected to the ventilation of the restaurant that is located below. The village of Vielsalm is not very interesting but gives access to nice walks in the neighbourhood. Based on what happened to us, I can not recommend this hotel to anyone. If you want to make a reservation anyway, please be aware of the fact that you may not get what you pay for!
Response from Michel on 30 Sept 2019
Dear Sir, Thank you for your comment, I just want to adjust. Indeed you had a reservation, but due to a IT problem we could not honore it, and as we didn't had possibility to call you we had to find another location for your stay. Please note that reser a room for business only 4 days prior to arrival is a little bit short. + The period coincide with a high request reservation due to event on the track of Spa. The other person (as you were only 2 persons having this problem), accept the voucher and is already came back in our hotel. He was very satisfied and is become a regular guest. THank you.

10/10 Excellent

nicolas, Steenvoorde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Bel hotel, bien situé en centre ville, accueil chaleureux, personnel disponible et charmant. La chambre a été entiérement rénovée , literie impeccable.. et petit déjeuner copieux . J'y retournerai !

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
cher pour la prestation. accueil sympa
Accueil sympa. Chambre renovee mais SDB encore d un ancien temps! Petit dejeuner de pauvre qualite! pour un best Western

10/10 Excellent

Marc, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decouverte ardennaise
Excellent hotel, bien tenu, bien organisé. Certes Vielsalm n'est pas Paris, mais quelle ambiance zen et detendue. Excellent rapport qualite et accueil / prix.

10/10 Excellent

Takumi80400, Ham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal pour Sortie SPA Francorchamps
Hôtel moderne, pizzeria excellente, personnel aimable. Passé 2 nuits dans cette hôtel lors du WEC à SPA Francorchamp et je ne regrette pas se choix (à refaire).

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service, delvis nyrenoverat. Lite väl varmt på rummet annars inget att anmärka på.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ystävällistä palvelua
Aamupala sais olla pikkuisen kattavampi

8/10 Good

annemie

Liked: Cleanliness, property conditions & facilities, room comfort
mooie heringerichtte kamers