Kayaking

Reviews of Robin Hood Inn & Suites

2.5 out of 5
Robin Hood Inn & Suites
136 Gorge Road East, Victoria, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1156 reviews" "
Rating 8 - Good. 324 out of 1156 reviews" "
Rating 6 - Okay. 36 out of 1156 reviews" "
Rating 4 - Poor. 16 out of 1156 reviews" "
Rating 2 - Terrible. 19 out of 1156 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Hope they will add more to breakfast menu. Like eggs, sausage and hasbrown and toast.
Stayed 1 night in May 2024

10/10 Excellent

Oksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Raphaël

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent valur for room rate very clean and obviously renovated bathroomd Only thing stairs no elevators that i found
Stayed 3 nights in May 2024
Response from Pink on 21 May 2024
Thank you for your review! We're delighted to hear that you found excellent value in our room rates and appreciated the cleanliness and renovated bathrooms.We apologize for any inconvenience caused by the stairs and lack of elevators. We understand how important accessibility is and will take your feedback into consideration for future improvements.We hope to welcome you back to Robin Hood Inn and Suites soon!

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved using the free e bike with the galoping goose trail so close by .
Stayed 1 night in May 2024
Response from Pink on 17 May 2024
Thank you for your review! We're delighted to hear that you loved using our complimentary e-bikes and enjoyed the proximity to the Galloping Goose Trail. It's wonderful to know that you had a great time exploring the area.We look forward to welcoming you back to Robin Hood Inn and Suites for more adventures in the future!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable place to stay in Victoria, at a reasonable cost relative to other options. Some nice touches, for instance making the electric bikes available to guests.
Stayed 1 night in May 2024
Response from Pink on 17 May 2024
Thank you for your review! We're pleased to hear that you found our hotel a comfortable and reasonably priced option in Victoria. It's great to know that you appreciated the complimentary electric bikes for our guests.We look forward to welcoming you back to Robin Hood Inn and Suites on your next visit to Victoria!

10/10 Excellent

Ana Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Pink on 17 May 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at Robin Hood Inn and Suites, and I must say it was a delightful experience. The room was clean, spacious, and quiet—a perfect retreat after a day of exploring Victoria. The comfortable bed ensured a good night’s sleep, and the amenities provided met all my needs. We loved the complimentary E-bikes available for guests. It’s a fantastic way to explore the area. The friendly and attentive staff made my stay even better. I’m already planning my next visit, and I can’t wait to take advantage of the bikes again.
Stayed 1 night in May 2024
Response from Pink on 16 May 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a delightful experience during your stay at Robin Hood Inn and Suites. It's great to know that you found your room clean, spacious, and quiet, providing the perfect retreat after exploring Victoria.We're glad you enjoyed the comfortable bed and the amenities we provided. It's fantastic to hear that you loved the complimentary e-bikes and found them to be a great way to explore the area.Our team takes pride in delivering friendly and attentive service, and we're delighted that they helped make your stay even better. We're excited to hear that you're already planning your next visit and looking forward to welcoming you back soon. Safe travels, and see you next time!

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
A bitbstuffy in.the room
Stayed 3 nights in May 2024
Response from Pink on 16 May 2024
Thank you for sharing your feedback with us. We apologize for the stuffiness you experienced in your room. Your comfort is important to us, and we appreciate your input as it helps us improve.Please feel free to reach out to our front desk during your stay if you encounter any issues; we are always here to assist you. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.

10/10 Excellent

Narendra Varma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 2 nights in May 2024
Response from Pink on 16 May 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

6/10 Okay

Bob

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The whole facility was very old and streets appeal was not good. Likewise with the kitchen in our unit, very old but everything did work. Ice machine not working. beds were clean and breakfast was good so we left on a high note
Stayed 1 night in May 2024
Response from Pink on 13 May 2024
Thank you for sharing your feedback with us. We're glad to hear that you found the beds clean and that you enjoyed our breakfast. We apologize for any inconvenience caused by the age of the facility and the kitchen in your unit.We're sorry to hear that the ice machine was not working during your stay. Your comments are valuable to us, and we will address these issues to improve our services.We're pleased to hear that you left on a high note, and we hope to welcome you back for another pleasant stay in the future.

2/10 Terrible

Ingrid

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When I booked I requested a wheelchair accessible room; it was not! No ramp up to the room door; bedroom doorway was a tight fit with the chair and could not get into the bathroom at all to use the facilities. I booked this room because of its location to what we had planned and their website said wheelchair access which it clearly did NOT have. Management only charged us 1/2 price as an apology for the inconvenience.
Stayed 2 nights in May 2024
Response from Pink on 13 May 2024
Thank you for sharing your experience with us. We are sorry for any inconvenience you experienced regarding the accessibility of your room. While we do not promote ourselves as wheelchair-accessible accommodation on any platform, we understand the importance of providing suitable accommodations for all our guests.We're glad to hear that our management was able to offer a partial refund for your inconvenience. In the future, we recommend requesting specific accessibility features in advance to ensure we can accommodate your needs to the best of our ability.We want to assure you that we strive to provide a comfortable stay for all our guests. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that we could use the bus to get around. Great breakfast. Helpful staff when we wanted to extend our stay.
Stayed 1 night in May 2024
Response from Pink on 10 May 2024
Thank you for staying with us and for taking the time to share your experience! We're glad to hear that you liked the convenience of using the bus to get around and that you enjoyed our breakfast offerings. It's also great to hear that our staff was helpful when you wanted to extend your stay.We hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Verna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old looking outside but the rooms were redone and very clean
Stayed 1 night in May 2024
Response from Pink on 9 May 2024
Thank you for choosing to stay with us and for sharing your feedback! We're pleased to hear that you found our rooms to be newly redone and very clean.Regarding the exterior appearance, we appreciate your feedback. We're continuously working to enhance our property, and your comments will help us improve.We hope to welcome you back for another comfortable stay in the future!

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the money!
Stayed 3 nights in May 2024
Response from Pink on 8 May 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Good

Reynald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay! Only complain is the cold boiled eggs for breakfast lol
Stayed 2 nights in Apr 2024
Response from Pink on 8 May 2024
Thank you for choosing to stay at Robin Hood Inn and Suites! We're glad to hear that you had a good overall experience. We appreciate your feedback regarding the breakfast and will pass it along to our team. We hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

Helen-Louise

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Pink on 2 May 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Good

Antonio

Travelled with family, Business traveller
Liked: Staff & service
Ice machine broken, where are the waffles
Stayed 1 night in Apr 2024
Response from Pink on 29 Apr 2024
I'm sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience with the broken ice machine and the absence of waffles, even if we never provide waffles. Your feedback is valuable, and we'll address these concerns to ensure a better experience for our guests in the future. If there's anything else you'd like to share or if there's a way we can make it up to you, please let us know.

10/10 Excellent

Theodore

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pet friendly hotel with attentive staff.
Stayed 1 night in Apr 2024
Response from Pink on 29 Apr 2024
We're so proud to share this wonderful feedback! Our guests have been loving their stays with us, and we're incredibly grateful. Thank you for highlighting our cleanliness and helpful staff! Your kind words mean the world to us.

8/10 Good

David

Travelled with family
Liked: Amenities
It was clean, breakfast was good.
Stayed 1 night in Apr 2024
Response from Pink on 29 Apr 2024
Thank you for your review! We're glad to hear that you found our hotel clean and enjoyed the breakfast. We hope to welcome you back again soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great all around
Stayed 1 night in Apr 2024
Response from Pink on 25 Apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Laura Delores, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been 4 times now and it was always very clean and staff very helpful.
Stayed 3 nights in Apr 2024
Response from Pink on 24 Apr 2024
We're delighted to hear that you've chosen to stay with us four times now! Thank you for your continued loyalty and for taking the time to share your positive experiences. Our team works hard to maintain a clean and welcoming environment for all our guests, and we're glad to hear that you've consistently found our staff to be helpful. We appreciate your support and look forward to welcoming you back for many more enjoyable stays!

8/10 Good

Mandeep

Liked: Property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Pink on 22 Apr 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would stay there again.
Stayed 4 nights in Apr 2024
Response from Pink on 19 Apr 2024
We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. We look forward to welcoming you back on your next visit to the area. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Safe travels, and we hope to see you again soon at Robin Hood Inn & Suites!

10/10 Excellent

Miguel Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Stayed 3 nights in Mar 2024
Response from Pink on 3 Apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Good

TAIJU

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Pink on 22 Apr 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

10/10 Excellent

Poppy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very nice staff
Stayed 1 night in Mar 2024
Response from Pink on 1 Apr 2024
Thank you for your kind words! We're delighted to hear that you appreciated our customer service and found our staff to be very nice. Providing exceptional service and ensuring our guests feel welcomed and valued are our top priorities. Your feedback is truly appreciated, and we look forward to welcoming you back for another wonderful experience at Robin Hood Inn & Suites in the future! If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Shauntel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable beds and was super clean. Had a good stay
Stayed 2 nights in Mar 2024
Response from Pink on 1 Apr 2024
We're thrilled to hear that you had a comfortable and enjoyable stay with us at Robin Hood Inn & Suites! It's fantastic to know that you found the beds comfortable and the room super clean. Providing a cozy and clean environment for our guests is always our top priority. Thank you for sharing your positive experience, and we hope to welcome you back again soon for another great stay! If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.

10/10 Excellent

Giovanna

Stayed 1 night in Mar 2024
Response from Pink on 19 Apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Jodie

Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful stay, breakfast was great.
Stayed 1 night in Feb 2024
Response from Pink on 26 Mar 2024
We're delighted to hear that you had a wonderful stay with us and enjoyed our breakfast offerings! Thank you for choosing to stay at our inn. We hope to welcome you back again in the future for another great experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well updated
Stayed 2 nights in Mar 2024
Response from Pink on 26 Mar 2024
Thank you for your feedback! We're pleased to hear that you found our rooms to be well updated. We continuously strive to provide comfortable and modern accommodations for our guests. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future. If you have any suggestions or requests for your next visit, please feel free to share them with us.

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is budget-friendly, clean and good-sized rooms. Some of the furnitures are outdated, but the ones that really matter most like bed, bathroom, and kitchen are excellent! The real surprise was the breakfast - their croissant and pastries were so good, and they brew Kona coffee as well! Therre was no meat on the selection (just boiled egg), which we actually prefer (but maybe some will still want bacon kr sausage).
Stayed 1 night in Mar 2024
Response from Pink on 26 Mar 2024
Thank you for your feedback! We're glad to hear that you found our accommodations to be budget-friendly, clean, and spacious. It's wonderful that you found the essentials like the bed, bathroom, and kitchen to be excellent despite some outdated furniture.We're thrilled that you enjoyed our breakfast offerings, especially the croissants, pastries, and Kona coffee! We understand that some guests may prefer meat options, and we'll take your feedback into consideration as we continually strive to improve our breakfast selection to cater to different preferences.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. The location is close to downtown and restaurants. Quiet neighborhood is a plus. Room is clean but dated. There's only one power outlet in the room for charging electronics, and it's on the far end of the bed, not the most convenient as the cord barely reaches the bed. Overall, it's a great experience.
Stayed 1 night in Mar 2024
Response from Pink on 25 Mar 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient. Your feedback about the room amenities is greatly appreciated, and we'll definitely take it into consideration as we continue to improve our accommodations. We understand the importance of having accessible power outlets for charging electronics and will look into ways to address this concern for our guests' comfort and convenience. We're glad that overall you had a great experience with us, and we hope to welcome you back again in the future for an even better stay! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 Excellent

PJS Systems Inc.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing and updated. I’ll be back again!
Stayed 1 night in Mar 2024
Response from Pink on 25 Mar 2024
Thank you for your kind words! We're thrilled to hear that you found our rooms amazing and enjoyed the updates we've made. It's fantastic to know that you had such a positive experience with us. We can't wait to welcome you back again on your next visit! If there's anything specific you'd like to see or any way we can enhance your stay even further, please don't hesitate to let us know. We look forward to having you with us again soon!

2/10 Terrible

Harjasdeep Singh

Stayed 1 night in Mar 2024
Response from Pink on 19 Apr 2024
We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, and we would like to learn more about your concerns so that we can address them promptly. Please feel free to share so that we can discuss your experience in more detail and work towards resolving any issues you may have encountered. We appreciate your feedback and hope to have the opportunity to improve your perception of our Inn. Thank you.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pink on 19 Apr 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Good

Heather

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Pink on 26 Mar 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!

8/10 Good

Basia, Bowen Island

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It felt like being at a summer camp resort! The area was surrounded by big cedar trees and lots of lush lawn. I liked the little picnic area under the trees where we ate our continental breakfast every morning ~ and that was an added bonus! Having some tasty little pastries and great coffee. Another bonus was being so close to the Gorge waterfront trail. We rode bikes along it everyday. Amazed that it only took a few minutes to get to the inner harbour by bike. Also a perfect place for our dog. We will definitely be back!
Stayed 3 nights in Mar 2024
Response from Pink on 25 Mar 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and that our surroundings gave you the feeling of being at a summer camp resort. It's great to know that you appreciated our picnic area under the trees and enjoyed the continental breakfast with tasty pastries and great coffee. We're also glad that our proximity to the Gorge waterfront trail allowed you to explore the area on bike rides, and that it was convenient to reach the inner harbor. We're delighted that your dog had a perfect stay too! We look forward to welcoming you back for another fantastic experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please let us know.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept older motel with numerous upgrades. Room was very modern with good facilities. Bathroom was excellent. Staff were all knowledgeable and very helpful. Much better than "corporate" hotels. Free breakfast was very good with healthy choices. Location was quite central with verg good walking opportunities. Wide variety of bicycles available. We'll be back!!
Stayed 1 night in Mar 2024
Response from Pink on 25 Mar 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our motel and that you found our facilities to be modern and well-kept. It's wonderful to know that you appreciated the upgrades and the excellent bathroom in your room. Our team takes pride in providing knowledgeable and helpful service, and we're glad to hear that it exceeded your expectations. We're also delighted that you enjoyed our complimentary breakfast with healthy choices and found our location central with great walking opportunities. We look forward to welcoming you back on your next visit, and we can't wait to host you again! If there's anything else we can do to enhance your future stays, please let us know.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in Mar 2024
Response from Pink on 22 Mar 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 2 nights in Mar 2024
Response from Pink on 19 Mar 2024
Thank you for your kind words! We're delighted to hear that you found our staff friendly during your with us. Providing exceptional service and creating a welcoming atmosphere for our guests is always our top priority. If there's anything else we can assist you with or if you have any suggestions for how we can further improve, please feel free to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

Deb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provides bicycles to use, tour bus and kayaks.
Stayed 1 night in Mar 2024
Response from Pink on 13 Mar 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our complimentary amenities, including the e-bikes, shuttle service, and kayaks. It's our pleasure to offer these conveniences to enhance your stay and help you explore the beautiful surroundings of Victoria.We hope you had a fantastic time exploring with our e-bikes and kayaks. If you have any further feedback or if there's anything else we can do to improve your experience, please don't hesitate to reach out.We look forward to welcoming you back for another memorable stay in the future!

10/10 Excellent

Greg

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, staff os very friendly and helpfull. My Stay was great!☺️🙏
Stayed 3 nights in Mar 2024
Response from Pink on 13 Mar 2024
Thank you for your kind words and positive review! We're thrilled to hear that you enjoyed your stay with us and that our staff made your experience memorable. Providing friendly and helpful service is always our top priority, and we're delighted to know that we succeeded in making your visit enjoyable.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We would love to welcome you back for another fantastic stay in the future!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pink on 13 Mar 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

8/10 Good

Lynne, Kelowna

Liked: Amenities
Friendly, helpful staff. I found my room to be a bit noisy
Stayed 1 night in Mar 2024
Response from Pink on 13 Mar 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful. However, we apologize for any inconvenience you experienced due to noise in your room.We understand the importance of providing a peaceful environment for our guests to rest and relax, and we're sorry to hear that this was not your experience. Please know that we take noise concerns seriously, and we will do our best to address this issue to ensure a more comfortable stay for you and future guests.If you choose to stay with us again in the future, please don't hesitate to reach out to our team, and we'll do our utmost to accommodate your needs and preferences.Thank you again for your feedback, and we hope to have the opportunity to welcome you back soon.

10/10 Excellent

Malcon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the free e-bike and free rides around town and to the ferry
Stayed 1 night in Jan 2024
Response from Pink on 28 Feb 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our complimentary e-bike rentals and shuttle service, providing convenient transportation options for exploring Victoria and getting to the ferry terminal.It's our pleasure to offer these amenities to enhance your stay and make your visit more enjoyable. We hope you had a fantastic time exploring the area and that our services contributed to a memorable experience.We look forward to welcoming you back for another wonderful stay at Robin Hood Inn & Suites!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pink on 21 Mar 2024
Thank you for taking the time to leave a five-star review! We're thrilled to hear that you had a great stay with us. We take great pride in providing a comfortable and convenient experience for our guests, and we're happy that we were able to do so for you.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very warm reception and welcome help in covering any queries we had about the facility and other interest in the area.
Stayed 2 nights in Feb 2024
Response from Pink on 28 Feb 2024
Thank you for your kind review! We're delighted to hear that you received a warm reception and that our team was able to assist you with any queries you had about our facility and the surrounding area. Providing excellent service and ensuring our guests feel welcome is our top priority.Should you have any further questions or need assistance during your stay, please don't hesitate to reach out. We're here to make your experience as enjoyable as possible.We look forward to welcoming you back to Robin Hood Inn & Suites in the future!

10/10 Excellent

Monika

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice big room.
Stayed 1 night in Feb 2024
Response from Pink on 28 Feb 2024
Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your spacious room during your stay with us at Robin Hood Inn & Suites.Providing comfortable and spacious accommodations is a top priority for us, and we're thrilled that we could meet your expectations in this regard. Should your travels bring you back to the area, we would love to welcome you for another enjoyable stay.

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pink on 16 Feb 2024
Thank you for taking the time to leave us a four-star review. We hope you had a comfortable and enjoyable stay with us. If you have any feedback or suggestions on how we can improve our services, please do not hesitate to let us know. Thank you for choosing to stay with us and we hope to see you again soon!