Down duvets, minibar, in-room safe, desk

Reviews of Royal Airport Hotel

4 out of 5
Royal Airport Hotel
Šandora Brešcenskog 8, Velika Gorica

Reviews

9.0

Wonderful

Rating 10 - Excellent. 388 out of 639 reviews" "
Rating 8 - Good. 184 out of 639 reviews" "
Rating 6 - Okay. 45 out of 639 reviews" "
Rating 4 - Poor. 14 out of 639 reviews" "
Rating 2 - Terrible. 8 out of 639 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un endroit excellent pour prendre l’avion. Chambre bien insonorisée mais c’est surtout la qualité du restaurant qui surprend très positivement à des prix plus qu’intéressants.
Stayed 1 night in May 2024

10/10 Excellent

Nebojsa

Travelled with family
Everything is fine for me
Stayed 1 night in Apr 2024
Response from Hotel Royal Airport on 4 May 2024
Dear Nebojsa,Thank you very much for your review and for finding time to share your feedback.Looking forward to welcome you back!Best regards,

10/10 Excellent

Robert, Pleasanton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd floor room has slanted ceiling so head bump risk. Clean room, nice staff. Affordable restaurant. Pillows super thick and not flexible so head feels lifted too much. Blanket too warm. No sheet. Room had good air conditioning. Excellent proximity to airport. Easy checkin/out. Easy access from airport.
Stayed 1 night in Apr 2024
Response from Hotel Royal Airport on 20 Apr 2024
Dear Robert,Thank you very much for your review and for finding time to share your feedback.Looking forward to welcome you back!Best regards,Hotel Royal Airport

10/10 Excellent

Nedeljko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Apr 2024
Response from Hotel Royal Airport on 15 Apr 2024
Dear Nedeljko, Thank you very much for your review and for finding time to share your feedback. Looking forward to welcome you back! Best regards,

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , good service . Arrived late, staff very nice . Do need directions to see in dark a little hard to find Overall, Great stay close to airport
Stayed 1 night in Mar 2024
Response from Hotel Royal Airport on 2 Apr 2024
Dear Richard,Thank you very much for your review and for finding time to share your feedback. Looking forward to welcome you back!Best regards,

8/10 Good

Allison

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was friendly, convenient to airport, the whole place smells like an ashtray though, including our room so we didn’t like that.
Stayed 1 night in Mar 2024
Response from Hotel Royal Airport on 21 Mar 2024
Dear Allison, Thank you very much for your review and for finding time to share your feedback. Looking forward to welcome you back! Best regards,

8/10 Good

SUDARSHAN, Pune

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice one night stay. It was very convinient for an early flight from the airport.
Stayed 1 night in Mar 2024
Response from Hotel Royal Airport on 21 Mar 2024
Dear Sir/Madam, Thank you very much for your review and for finding time to share your feedback. Looking forward to welcome you back! Best regards,

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very friendly and helpful people.
Stayed 1 night in Mar 2024
Response from Hotel Royal Airport on 27 Mar 2024
Dear Marica,Thank you very much for your review and for finding time to share your feedback. Looking forward to welcome you back!Best regards,Hotel Royal Airport

6/10 Okay

Deborah

Travelled with partner
Convenient stay near the airport, good restaurant
Stayed 1 night in Mar 2024
Response from Hotel Royal Airport on 10 Mar 2024
Dear,Thank you so much for your rating and your feedback!We are pleased you enjoyed your visit with us and we hope to welcome you back again soon.Best regards,Hotel Royal Airport

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you have an overnight layover. Great service at the reception and restaurant. Will recommend to others and come back ourselves.
Stayed 1 night in Mar 2024
Response from Hotel Royal Airport on 10 Mar 2024
Dear,Thank you so much for your rating and your feedback!We are pleased you enjoyed your visit with us and we are looking forward to welcome you back again soon.Best regards,Hotel Royal Airport

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, great food too
Stayed 2 nights in Mar 2024
Response from Hotel Royal Airport on 9 Mar 2024
Dear,Thank you so much for your rating and your feedback!We are pleased you enjoyed your visit with us and we hope to welcome you back again soon.Best regards,Hotel Royal Airport

10/10 Excellent

Arnela

Stayed 1 night in Jan 2024
Response from Hotel Royal Airport on 9 Feb 2024
Dear,Thank you so much for your rating and your feedback!We are pleased you enjoyed your visit with us and we hope to welcome you back again soon. Best regards,Hotel Royal Airport

10/10 Excellent

Anto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Royal Hotel is great when I need to be near the Zagreb airport. It is my home away from home.
Stayed 2 nights in Jan 2024
Response from Hotel Royal Airport on 22 Jan 2024
Dear,Thank you so much for your rating and your feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon. Best regards,Hotel Royal Airport

8/10 Good

Emir, St Louis

Stayed 1 night in Jan 2024
Response from Hotel Royal Airport on 9 Feb 2024
Dear,Thank you so much for your rating and your feedback!We are pleased you enjoyed your visit with us and we hope to welcome you back again soon.Best regards,Hotel Royal Airport

10/10 Excellent

Jinyong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All desirable, but, not a walking distance to the airport, so ride arrangement is needed. And, just isolated from other activity facilities.
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 22 Jan 2024
Dear,Thank you so much for your rating and your feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon. Best regards,Hotel Royal Airport

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Royal Airport on 22 Jan 2024
Dear,Thank you so much for your rating and your feedback!We are pleased you enjoyed your visit with us and we hope to welcome you back again soon.Best regards,Hotel Royal Airport

10/10 Excellent

Isak

Liked: Amenities
Perfect for staying close to the airport. All around great experience.
Stayed 1 night in Nov 2023
Response from Hotel Royal Airport on 21 Nov 2023
Dear, Thank you so much for your rating and your nice words in feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon.Best regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Royal Airport on 26 Nov 2023
Dear, Thank you so much for your rating and your feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon. Best regards,

8/10 Good

DIANA, MONTEREY

Stayed 1 night in Nov 2023
Response from Hotel Royal Airport on 22 Jan 2024
Dear, Thank you so much for your rating and your feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon.Best regards,Hotel Royal Airport

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Royal Airport on 5 Nov 2023
Dear,Thank you for leaving your feedback with us. We'll hope that you will come againg.Best regards,

6/10 Okay

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport/good for one night stay
Ok for a one night stay near the airport
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport Staff on 2 Nov 2023
Dear Vivian,Thank you for your feedback.Best regards,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
This is an airport hotel, not a tourist experience. Clean room, helpful staff. Nice bar and snacks. We did not try the restaurant. Breakfast was good too. Stayed twice and 1st floor rooms are best. They have a shuttle service but Uber or taxi is far more reasonable.
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 2 Nov 2023
Dear, Thank you so much for your rating and your feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon. Best regards,

8/10 Good

MS

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel walking distance Airport
Clean, close to airport & friendly. Only reception check-in took quite a while.
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!Best regards,

10/10 Excellent

James Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 24 Oct 2023
Dear, We would like to thank you for finding time to share your feedback . We are looking forward to welcome you back! Best regards, Hotel Royal Airport

10/10 Excellent

Nedeljko

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay if you have early flight.Close to the airport,quiet,clean ,food is good,friendly staff.We will return for sure.
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 23 Oct 2023
Dear, We would like to thank you for finding time to share your feedback . We are looking forward to welcome you back! Best regards, Hotel Royal Airport

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 9 Nov 2023
Dear, Thank you so much for your rating and your nice words in feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon.Best regards,Hotel Royal Airport

10/10 Excellent

Rita

Liked: Amenities
Very convenient to the airport which was 5 mins away. Bed was very comfortable and in a quiet neighborhood
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 19 Oct 2023
Dear Rita, We would like to thank you for finding time to share your feedback . We are looking forward to welcome you back! Best regards, Hotel Royal Airport

10/10 Excellent

James Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 21 Oct 2023
Dear James, Thank you very much for your review and for finding time to share your feedback. We would like to apologize. Thank you for sharing your experience with us, and we will take appropriate measures in order to avoid inconveniences previously described. We are looking forward to welcome you back and create new and better experiences! Best regards, Hotel Royal Airport

10/10 Excellent

Marcia Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern, but rather hidden
Stayed 1 night in Oct 2023
Response from Hotel Royal on 17 Oct 2023
Dear Marcia, We would like to thank you for finding time to share your feedback . We are looking forward to welcome you back! Best regards, Hotel Royal Airport

6/10 Okay

Dianne

Stayed 1 night in Oct 2023
Response from Hotel Royal Airport on 5 Nov 2023
Dear, Thank you so much for your rating and your nice words in feedback! We are pleased you enjoyed your visit with us and we hope to welcome you back again soon. Best regards,

10/10 Excellent

Maung Soe Nyunt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room & toilets
Stayed 1 night in Oct 2023
Response from Hotel Royal on 10 Oct 2023
Dear , We would like to thank you for finding time to share your feedback . We are looking forward to welcome you back!Best regards, Hotel Royal Airport

10/10 Excellent

DOROTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable hotel
The hotel is beautiful, friendly staff, super large, comfortable rooms with comfortable beds. AC worked great and the location is also great since it is so close to the Miami airport. I have only one complain, the cheapest bottle of water to purchase from this hotel is $3.50 for a small size bottle. Are you people crazy???
Stayed 1 night in Sep 2023
Response from Hotel Royal on 5 Oct 2023
Dear Dorothy, We would like to thank you for finding time to share your feedback and for your kind words. We are looking forward to welcome you back! Best regards, Hotel Royal Airportt

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Great location near airport.
Stayed 1 night in Oct 2023
Response from Hotel Royal on 5 Oct 2023
Dear Joe, We would like to thank you for finding time to share your feedback and for your kind words. We are looking forward to welcome you back! Best regards, Hotel Royal Airport

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Royal on 3 Oct 2023
Dear,Thank you very much for your review and for finding time to share your feedback.Looking forward to welcome you back!Best regards,Hotel Royal Airport

10/10 Excellent

Paul, Shad Bay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful front desk staff.
Stayed 1 night in Sep 2023
Response from Hotel Royal on 28 Sept 2023
Dear Paul, We would like to thank you for finding time to share your feedback and for your kind words. We are looking forward to welcome you back! Best regards, Hotel Royal Airport

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Royal on 28 Sept 2023
Dear Abigail, We would like to thank you for finding time to share your feedback. We are looking forward to welcome you back! Best regards, Hotel Royal Airport

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean, modern hotel adjacent to the airport. Evening before departure we drove to Velika Gorica 10 minutes) for dinner. Many good restaurants available. We checked out, drove a few minutes to car rental return and walked our luggage to the terminal. Very convenient. Free breakfast at hotel was surprisingly good. Staff were all quite helpful and friendly.
Stayed 1 night in Sep 2023
Response from Hotel Royal on 26 Sept 2023
Dear Patrick, We would like to thank you for finding time to share your feedback and for your kind words. We are looking forward to welcome you back! Best regards, Hotel Royal Airport

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Close to airport and was comfortable and clean. Restaurant was very good. Area was a small village and very safe and pretty to walk. There was no pool or sauna as stated in the description online. Our TV was difficult to program to our preferred station. Safe was unsecured to the closet shelf. Charged to extend checkout time by 2 hours. I would stay again.
Stayed 1 night in Sep 2023
Response from Hotel Royal on 27 Sept 2023
Dear, We would like to thank you for finding time to share your feedback and for your kind words. We are looking forward to welcome you back! Best regards, Hotel Royal Airport

10/10 Excellent

aarti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Royal on 26 Sept 2023
Dear Aarti, We would like to thank you for finding time to share your feedback and for your kind words. We are looking forward to welcome you back! Best regards, Hotel Royal Airport

10/10 Excellent

Denford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when flying in or out of Zagreb. Good resturant on site. Short walk to small supermarket to get snacks and drinks. Ice is available from the resturant.
Stayed 1 night in Sep 2023
Response from Hotel Royal Airport on 26 Sept 2023
Dear,We would like to thank you for finding time to share your feedback and for your kind words. We are delighted you enjoyed your visit and we are looking forward to welcome you back!Best regards

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Royal on 23 Sept 2023
Dear, We would like to thank you for finding time to share your feedback.Best regards,Hotel Royal Airport

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people. Nice clean rooms. Wonderful breakfast buffet. A perfect place to stay.
Stayed 1 night in Sep 2023
Response from Hotel Royal on 21 Sept 2023
Dear,We would like to thank you for finding time to share your feedback and for your kind words. We are delighted you enjoyed your visit and we are looking forward to welcome you back!Best regards,Hotel Royal Airport

8/10 Good

Shailesh, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very convenient location near the airport.
Stayed 1 night in Sep 2023
Response from Hotel Royal on 28 Oct 2023
Dear , We would like to thank you for finding time to share your feedback .We are looking forward to welcome you back! Best regards, Hotel Royal Airport

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2023
Response from Hotel Royal on 10 Sept 2023
Dear, We would like to thank you for finding time to share your feedback and for your kind words. We are delighted you enjoyed your visit and we are looking forward to welcome you back! Best regards, Hotel Royal Airport

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Sep 2023
Response from Hotel Royal on 8 Sept 2023
Dear,Thank you very much for your review and for finding time to share your feedback.We are looking forward to welcome you back again!Best regards,Hotel Royal Airport

4/10 Poor

Mark

Stayed 1 night in Aug 2023
Response from hotel Royal on 2 Sept 2023
Dear,We would like to thank you for finding time to share your feedback and for your kind words. We are delighted you enjoyed your visit and we are looking forward to welcome you back!Best regards,Hotel Royal Airport

8/10 Good

olimpio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Royal Airport on 30 Aug 2023
Dear ,We would like to thank you for finding time to share your feedback. We are looking forward to welcome you back! Best regards,

10/10 Excellent

Admiral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They deserve one more ⭐
Stayed 1 night in Aug 2023
Response from HOTEL ROYAL on 2 Sept 2023
Dear,We would like to thank you for finding time to share your feedback and for your kind words. We are delighted you enjoyed your visit and we are looking forward to welcome you back!Best regards,Hotel Royal Airport

8/10 Good

Deborah

Liked: Amenities, property conditions & facilities
I enjoyed a pleasant stay, the breakfast was good, the room was clean and the bed was fresh. Easy access by bus of taxi to Zagreb airport.
Stayed 1 night in Aug 2023
Response from Hotel Royal on 27 Aug 2023
Dear ,We would like to thank you for finding time to share your feedback. We are looking forward to welcome you back! Best regards, Hotel Royal Airport