Standard Room, 2 Queen Beds, Accessible, Non Smoking | View from room
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Reviews of Travelodge by Wyndham Vancouver Airport

Travelodge by Wyndham Vancouver Airport
3071 St. Edwards Dr, Richmond, BC

Reviews

5.8
Rating 10 - Excellent. 238 out of 1592 reviews" "
Rating 8 - Good. 332 out of 1592 reviews" "
Rating 6 - Okay. 330 out of 1592 reviews" "
Rating 4 - Poor. 323 out of 1592 reviews" "
Rating 2 - Terrible. 369 out of 1592 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Sanyam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice a but old property though but good experience
Stayed 1 night in Apr 2024
Response from c.a on 30 Apr 2024
Thank you for the feedback. We will inform the supervisors on this area for further improvement.

2/10 Terrible

Opinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Door key does not work. Had to go to reception multiple times to reset
Stayed 2 nights in Apr 2024
Response from c.a on 29 Apr 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, and the staff are friendly. Could use an update of the rooms and lobby,
Stayed 1 night in Apr 2024
Response from CC on 28 Apr 2024
Thank you for feedback.

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was a great hotel for quick, easy access to YVR. Had a great sleep. Elevator was a bit dirty, but wasn't really concerned. Was just there to be close to YVR for an early flight.
Stayed 1 night in Apr 2024
Response from CC on 28 Apr 2024
Thank you for feedback.

6/10 Okay

Teresa

Liked: Staff & service
Hotel needs to be updated
Stayed 3 nights in Apr 2024
Response from CC on 28 Apr 2024
Thank you for feedback.

6/10 Okay

Alan

Business traveller
Liked: Staff & service
It was just fine. I booked through a third party looking at in my room was $96 for the night and it with your usual to start Hotel. What made it lovely was the lady at the front desk was kind enough to let me check and one and a half hours early which was fabulous because I have been up since 2:37 AM in the morning. So kind to me. I appreciated it so much.
Stayed 1 night in Apr 2024
Response from CC on 26 Apr 2024
Thank you for the feedback.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC on 28 Apr 2024
Thank you for the rating.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Apr 2024
Response from CC on 26 Apr 2024
Thank you for the rating.

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 4 nights in Apr 2024
Response from CC on 26 Apr 2024
Thank you for the feedback.

6/10 Okay

David, North Saanich

Stayed 1 night in Apr 2024
Response from CC on 25 Apr 2024
Thank you for the rating.

4/10 Poor

Amanda

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool area was dirty and the pool was very cold. The rooms had a weird smell, bathroom was dirty, wall paper was peeling off the wall and carpet was very stained. Not a place I would ever stay again. Not worth $160 a night
Stayed 1 night in Apr 2024
Response from c.a on 24 Apr 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

4/10 Poor

Luke

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel requires major renovations as there is a musty smell and mildew/mold on the windows and washroom. The two nights we stayed were very uncomfortable, but the reception service was good.
Stayed 2 nights in Apr 2024
Response from c.a on 23 Apr 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

4/10 Poor

Randi

Disliked: Cleanliness, amenities, property conditions & facilities
Trash all over the property when arriving rats running around when we checked out the trash was still everywhere.The rooms are SMALL and not clean no sheets on the bed just a blanket tossed over them. Staff was nice tho!
Stayed 1 night in Apr 2024
Response from c.a on 23 Apr 2024
We are sorry you were unhappy. We will work hard to make improvement.

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and convenient
Stayed 3 nights in Apr 2024
Response from c.a on 23 Apr 2024
Thank you for the feedback.

8/10 Good

Priscilla

.
Stayed 1 night in Apr 2024
Response from c.a on 23 Apr 2024
Thank you for the rating.

2/10 Terrible

Rosie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience room was extremely filthy stains on sheet we checked in and walked back out of the filthy place there was a housekeeping staff sleeping on the bed . Hotel staff was terrible overall terrible could not stay and smelly
Stayed 1 night in Apr 2024
Response from c.a on 23 Apr 2024
We are sorry you were unhappy. We will work hard to make improvement

2/10 Terrible

Ravinder

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Our toilet clogged, no customer service, asked for toothbrush that no one provided us
Stayed 3 nights in Apr 2024
Response from c.a on 23 Apr 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

10/10 Excellent

edna Mary

Disliked: Property conditions & facilities
This property needs updating. It is shabby
Stayed 1 night in Apr 2024
Response from c.a on 23 Apr 2024
Thank you for the feedback. We will inform the supervisors on this area for further improvement.

4/10 Poor

Brandi-Dawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Clean and upgrades are needed. Mold on the windowsill and dirty headboards that required cleaning by me. Low quality linen that is not warm.
Stayed 1 night in Apr 2024
Response from c.a on 21 Apr 2024
We are sorry you were unhappy. We will work hard to make improvement.

8/10 Good

Gifty

Stayed 12 nights in Apr 2024
Response from c.a on 20 Apr 2024
Thank you for the rating.

6/10 Okay

Samantha

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are super run down and in desperate need of updating. We felt like we’re in the 80’s with the decor and the bed really wasn’t very comfortable after a long day of travel.
Stayed 1 night in Mar 2024
Response from VH on 18 Apr 2024
Thank you for your rating.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from VH on 18 Apr 2024
Thank you for your rating.

2/10 Terrible

Brian

Travelled with partner
Disliked: Amenities
Stayed 1 night in Apr 2024
Response from CC on 17 Apr 2024
Thank you for the rating.

10/10 Excellent

NOK MAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from CC on 17 Apr 2024
Thank you for the rating.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Good basic hotel. I'd stay there again. Economical. Restaurant in the hotel next door is OK. Grab and go breakfast had nothing I wanted to eat. A&W next door though. All in all OK.
Stayed 1 night in Apr 2024
Response from CC on 17 Apr 2024
Thank you for the feed back.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC on 14 Apr 2024
Thank you for the rating.

10/10 Excellent

Kelly

Liked: Staff & service
Older hotel.
Stayed 1 night in Apr 2024
Response from c.a on 13 Apr 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

10/10 Excellent

Gurwinder

Stayed 1 night in Apr 2024
Response from VH on 13 Apr 2024
Thank you for the rating.

2/10 Terrible

Heidi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
dirty and stinky
Stayed 3 nights in Mar 2024
Response from VH on 13 Apr 2024
We are sorry you were unhappy. We will work hard to make improvement.

4/10 Poor

Dhoris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stink
Stayed 1 night in Mar 2024
Response from VH on 11 Apr 2024
We are sorry you were unhappy. We will work hard to make improvement.

10/10 Excellent

Aaliyah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is super close to the airport. Easy to navigate the transit system if you’re not renting a car. Staff was friendly.
Stayed 3 nights in Apr 2024
Response from CC on 10 Apr 2024
Thank you for the rating.

10/10 Excellent

Ruth

Travelled with family, Travelled with partner
I enjoyed having a clean room that I’m able to smoke in
Stayed 1 night in Apr 2024
Response from FRONT DESK on 10 Apr 2024
Thank you for the feedback.

4/10 Poor

Amanda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this property to stay after a late flight so we could sleep a few hours. The place was dirty, mold in the bathroom, musty and gross. Gurgling pipes every time anyone in the hotel flushed their toilet. No airport shuttle.The staff is the best thing about this place. Won’t be staying again.
Stayed 1 night in Apr 2024
Response from c.a on 10 Apr 2024
We are sorry you were unhappy; we would like to hear the details of your concerns. Please feel free to contact us so that we can improve and prevent the same situation from happening again.

8/10 Good

Lawrence, Vanderhoof

Travelled with family
Liked: Staff & service
We had a good stay at this property as a family. Parking was easy and free. Lot of spots to park. Staff was good. The hotel is older and could use some work. Able to get a good night sleep. This hotel is good for a tighter budget.
Stayed 2 nights in Apr 2024
Response from c.a on 9 Apr 2024
Thank you for the feedback.

2/10 Terrible

Sachin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place to stay. We got sick badly. The windows had thick black mold and even the washroom, the bathtub had fungus. Not recommending this place at all. The customer service didn’t even bother to ask the issue and just gave me an email to complaint.
Stayed 1 night in Apr 2024
Response from c.a on 9 Apr 2024
We are sorry you were unhappy; we would like to hear the details of your concerns. Please feel free to contact us so that we can improve and prevent the same situation from happening again.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel reasonably priced. Staff friendly.. it is unfortunate the fire alarm went off during our stay.
Stayed 2 nights in Apr 2024
Response from c.a on 9 Apr 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

10/10 Excellent

David

Travelled with partner
Liked: Staff & service
Near the airport....
Stayed 3 nights in Apr 2024
Response from c.a on 8 Apr 2024
Thank you for the feedback.

6/10 Okay

Vimonekham, Vancouver

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Old and dirty
Stayed 1 night in Apr 2024
Response from c.a on 8 Apr 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

8/10 Good

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was amazing, they checked Us in earlier and upgrade us for free. The hotel Looked like it was really nice a while ago but needs some update. Our stayed was pleasant
Stayed 1 night in Apr 2024
Response from c.a on 7 Apr 2024
Thank you for the feedback. We will work hard to make improvement.

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelt like cigarettes
Stayed 1 night in Apr 2024
Response from c.a on 6 Apr 2024
We are sorry you were unhappy. We will work hard to make improvement.

6/10 Okay

Marlene

Travelled with family
Liked: Staff & service
It was ok bedding , dated no shuttle
Stayed 1 night in Mar 2024
Response from c.a on 7 Apr 2024
Thank you for the feedback. We will work hard to make improvement.

6/10 Okay

Ronald

Disliked: Cleanliness, property conditions & facilities
It’s old. Carpets are dirty and worn out.
Stayed 1 night in Mar 2024
Response from CC on 3 Apr 2024
Thank you for the comment.

4/10 Poor

Ali

Liked: Cleanliness, amenities
Good
Stayed 1 night in Mar 2024
Response from c.a on 2 Apr 2024
Thank you for the feedback

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and it was easy to get to from the airport
Stayed 1 night in Mar 2024
Response from c.a on 2 Apr 2024
Thank you for the feedback

6/10 Okay

Kemar

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The elevators and hallways are smelly and I couldn't see through my windows on the 7th floor because of the filth and the glass outside.
Stayed 1 night in Mar 2024
Response from c.a on 2 Apr 2024
We are sorry you were unhappy. We will inform the supervisors on this area for further improvement.

4/10 Poor

Ferdy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I like how quiet the property is. Good Place to relax after a long day. Heater wasn’t working
Stayed 1 night in Mar 2024
Response from c.a on 31 Mar 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from c.a on 31 Mar 2024
Thank you for the feedback.

10/10 Excellent

eric

Stayed 1 night in Mar 2024
Response from c.a on 20 Apr 2024
Thank you for the rating.

2/10 Terrible

Yunqi

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and dirty
Stayed 1 night in Mar 2024
Response from c.a on 31 Mar 2024
We are sorry you were unhappy. We will work hard to make improvement.

6/10 Okay

Jessica

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that we Didn't like was the kids running up and down the hallway
Stayed 1 night in Mar 2024
Response from c.a on 31 Mar 2024
We are sorry you were unhappy. We will work hard to fix the issue you experienced.