Standard Double Room, 1 Queen Bed, Shared Bathroom
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Reviews of Maki Hostels & Suites Valparaiso

3 out of 5
Maki Hostels & Suites Valparaiso
Urriola 428, Cerro Alegre, Valparaiso, Valparaiso

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 145 reviews" "
Rating 8 - Good. 68 out of 145 reviews" "
Rating 6 - Okay. 19 out of 145 reviews" "
Rating 4 - Poor. 6 out of 145 reviews" "
Rating 2 - Terrible. 3 out of 145 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maki is a hotel ideal for first-time Valparaiso visitors who do not demand too much of their hotel. If you are interested in taking a look at Valparaiso's famous arts area with colorful and creative wall paintings, you are right in the center of it by staying at Maki. Most importantly, hotel staff speaks good English. It is also near the Valparaiso cruise terminal.
Stayed 1 night in Apr 2024

8/10 Good

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for that price

8/10 Good

gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Lynda

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Grows on you.
They didn't clean the bathroom. Hair, scum, garbage, and I don't know what. Staff was friendly but slow. Nice female dorm, though! Great location.
Stayed 2 nights in Nov 2023
Response from Maki on 17 Nov 2023
Lynda, we apologize for the inconvenience, we take your comments into account and will work to improve. Thank you very much for your feedback.

8/10 Good

Rodrigo, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very walkable to all areas . I got the private room with bathroom and is huge and in perfect condition. I definitely recommend if you looking for a budget nice place to stay.
Stayed 3 nights in Jun 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place is a bit run down, needs a facelift
Stayed 1 night in Mar 2023

2/10 Terrible

Montserrat

Stayed 2 nights in Mar 2023

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Way past it’s prime. Not clean.
I had the split level with two singles. The downstairs bed smelled a bit like urine. The upstairs bed was uncomfortably hot. I couldn’t stand up straight in the shower. You couldn’t pay me to stay here again. I wish I had just paid up for a decent hotel. This place is a hostel in desperate need of a deep clean and a paint job. The pluses were the service and the location.
Stayed 2 nights in Mar 2023

6/10 Okay

Gerard

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, interesting property with lots of antiques
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location, old but interesting structure, clean, staff spoke English.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Owner and staff are excellent! Room was very small, but this is an old and quaint hotel.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Hugh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Honest assessment
Average
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quaint and very local, just like valpo
Stayed 4 nights in Dec 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price...if you look for an original stay, highly recommended
Response from Da Vinci on 2 May 2018
Thank you Benjamin for the review. We will wait for you again! Da Vinci.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice service. Clean and comfortable.
Response from Da Vinci on 11 May 2018
Thanks for your review. We will wait for you again.

10/10 Excellent

Laura, Louisville, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff and Location
My husband and I loved this hotel. Beautiful accommodations - aged but that gave character that we love - and the staff was always eager and willing to help. The location was also perfect - only a short 5- to 10-minute walk to the majority of sites. The rest were easily accessible by a bus. We would definitely stay here again.
Stayed 4 nights in Mar 2018
Response from Da Vinci on 2 May 2018
Thank you Laura for the review. We try to keep the old style of the families that stablished here in Valparaiso. We will wait for you again!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valparaíso local gem
We enjoyed one night in this cozy and well-run hotel. The service was top notch, and all our questions were quickly answered. A delicious breakfast upstairs in a lovely room was cheerfully provided; plus, we all enjoyed the noon check out time. Wonderful location too.
Stayed 1 night in Mar 2018
Response from Da Vinci on 2 May 2018
Thank you Linda for the review! We work to give all the best for our guests in this beautiful city. We will wait for you again!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Wonderful place to stay, conveniently located in the amazing city. Very clean, friendly and helpful staff, with a good breakfast!
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool historic hotel Staff was friendly and very helpful Loved the location and rooftop terrace
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Cute place but very loud and had a hard time sleeping because you could hear people talking in the main area for most of the night.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service
Good location, staffs are nice & very helpful, informative. Great breakfast.

8/10 Good

margaret

Liked: Cleanliness, staff & service
Old Val.
We enjoyed our stay. The receptionist was most helpful. We were on the ground floor and when we wanted tea or coffee has to trudge up stairs to 3rd floor to get one. We are over 70. We would have liked tea/coffee in the room. Lots of eating places near by and enjoyed our walk in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Very helpful.
Enjoyed walking about town, fun places to eat, lots to see.

8/10 Good

Peter

Liked: Cleanliness
Value
A small three story walk up .. no parking .. road noise from cars on the cobble street outside .. the breakfast /room was good value for the money .. had to park 1 km away ..

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great staff
The staff was amazing. Just try not to get a first floor room next to the lobby. You can hear everything and the walls are thin good location though

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character great access to street art
The hotel is not modern but has great character and very friendly helpful staff speaking good English. It is in the middle of the two best areas to view the street art Valparaiso is famous for. Would recommend it for everyone. Very fun easy access to everything.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in quirky neighbourhood.
Stayed two nights. Not easy to find by car due to extensive one-way system. Split level room - one bed on each level. Faced the road which was interesting but poor soundproofing and cobbles outside resulted in road noise which was surprisingly not that disturbing as there was no engine noise with a steep descent outside. Non - cooked breakfast OK - fruit, bread, corn flakes and coffee.

10/10 Excellent

faysal, Bethesda, Maryland usa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful good helpful easy relaxed staff
V friendly helpful staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in the terraces of Valparaiso
Great staff, lovely building. Rooms basic but lots of lovely, cosy spaces in the building to sit and relax. .

4/10 Poor

Karen, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Guilted into switching to awful room
We booked a premium room on purpose but were guilted and strong-armed into switching our room (after we started unpacking) because we were told an elderly couple could not be in the lofted room they had booked. We originally booked a premium room because it had a bigger bed, a view and was supposed to be premium, but were told to switch to a room that was below a hostel's standards. Eventually, after complaining we were then switched to another room which appeared to be somewhat near to the standards of our original room, but was right next to the stairs and you could hear every time anyone went up or down the stairs or spoke in the main reception area. We are both strong sleepers, but could barely sleep for over 3 hours a night because of the awfulness of our room. If you insist on staying at this "hotel" do not stay in room 11.

10/10 Excellent

Steve, Niceville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Very nice stay with staff happy to help. Close to the foreshore area only 100 m a bit uphill.

10/10 Excellent

Ann, Oakville, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique; an excellent find.
We had an afternoon, evening and morning prior to our cruise; just a perfect location. The staff could not have been more helpful.

8/10 Good

Tristan, Auckland

Liked: Cleanliness, staff & service
Good place to stay with very friendly, knowledgeable staff.

10/10 Excellent

TJ, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Most Interesting Hotel !!
The spaces, walls, windows, lighting, art work, antiques, sitting areas, etc. were simply wonderful and most interesting. The staff at the reception went out of their way and got us oriented. Anita, the owner did the same, and she even gave us a Valparaiso metro card which we used ever day. We both loved this hotel.
Entrance
Inside, 1st floor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,friendly staff,but in a hill (better be in good shape)close to the tourists aera.

10/10 Excellent

Randy, St Petersburg, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be better
Cutest hotel ever and very interesting layout. Spotless room and bath. Delightful staff. Good WiFi (free). Breakfast was the best ever -- not your usual cornflakes and banana routine but virtually a full breakfast. And quite tasty. Fine location with a short walk to major downtown areas, hilltop belvederes, the market and all the sights. Cab from the port was $15 -- but only when I walked away from others who wanted $25 and $20. I shall certainly stay here again when I come back to cool and hip Valparaiso.

8/10 Good

John, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After cruise stay.
Great cozy hotel. Staff very friendly and helpful. Great breakfast. Great location.

10/10 Excellent

michelle, Nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location

8/10 Good

Howard, Castlegar BC

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed it
We stayed 2 nights and spent our time there doing a lot of walking touring. Terrific location for exploring this unique locale. Staff friendly and very helpful. Definitely street noise at night so bring earplugs if you're staying at the front of the building.
Response from Anita Manachino on 9 Jan 2016
We are very sorry for the estructural inconvenience with the sound, but we are also very grateful that you had a good time here and that you liked or service and hotel. Best regard Mackarena

6/10 Okay

solo traveller, canada

Liked: Cleanliness, property conditions & facilities
Not a place to stay if you wanna party
Tiny, tiny shower and small room. Breakfast was nice. Not a place to stay if you wanna party. Its family oriented.
Response from Reception on 27 Sept 2015
Hi indeed it is a place for quiet guests anyway we hope you've had a good stay Greetings!!

10/10 Excellent

Jennifer, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!!
Beautiful hotel. Very nice room. On a street that is very easy to find from the main thoroughfare. Owners couldn't have been more helpful and kind. Really a wonderful hotel experience. We loved it
Hi Jennifer, We are happy you enjoyed staying with us at our hotel. hope to see you back soon. Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, great breakfast!
The hotel is an old house and has a wood floor. Great staff and the owners were really nice with us. Our room was in the first floor and when someome walked upstair it was very noisy in the room. That's my only complaint.
Response from Mackarena on 7 Nov 2015
It is a pleasure as staff attend to our guests, we hope that the structural problem with the sound has not been inconvenient to enjoy your stay here. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and service
Great service
Response from Anita Manachino on 9 Jan 2016
Gracias por su evaluacion. Nos alegra que disfrutara su estadia. Saludos cordiales Mackarena

2/10 Terrible

Gonzalo, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't make the mistake to stay in this hotel
Don't you ever stay here!!! Don't you ever book this hotel!!! We got to the area late at night, the hotel is in a terrible area, very ugly and very dirty, there are many better areas to stay, don't make the mistake to stay in Valparaiso, stay in Vina del Mar
Response from Anita Manachino on 9 Jan 2016
We understand that every person may have a different view of the same things and places, but it is a surprise for us since must of all our visitors and we ourselves love this city which is admired for many people all over the world, reason of why it is also named a patrimony of the humanity. But we understand Viña del Mar is nice to. Greetings.