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Reviews of Hotel Portas de Santa Rita

4 out of 5
Hotel Portas de Santa Rita
Avenida Engenheiro Duarte Pacheco, 2185, Valongo

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 100 reviews" "
Rating 8 - Good. 51 out of 100 reviews" "
Rating 6 - Okay. 19 out of 100 reviews" "
Rating 4 - Poor. 8 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend, great service, excellant staff. 5 star
Stayed 7 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Only good thing was free parking!
I should start by saying that the room is updated and modern, however, it lacks a lot! The room is very noisy due to the busy road and the bed is super uncomfortable! The bathroom lacked the toiletries that are usually supplied by hotel. We staying two nights. There is supposed to be daily housekeeping and the room was never cleaned! We told the front desk and all we got was an “I’m sorry”. I didn’t feel that was good enough. If you want breakfast, make sure to reserve the night before, but personally, It didn’t look worth it to me! Overall, I would not stay there again!
Stayed 2 nights in Aug 2019

8/10 Good

ASHISH

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mattress made of wood planks!!!
I cannot express enough how uncomfortable the bed was. It was as if we were lying on a wooden board. I dreaded going to bed. The pillows felt like they had lil balls of yarn inside of them. If the owner put more detail into the room then the lobby, he would have happier customers. The young man at the counter was very sweet and gave us directions to an excellent restaurant. Breakfasy was basically yogurt and several cake options. Would never stay again. If you are looking for a place to lay ur head, go for it...but for comfort and relocation no way. I wnated to leave after my 1st night but would of lost the $$.
Stayed 2 nights in Aug 2018
Response from Júlio Sá on 15 Aug 2018
Felizmente desde o ano de 2009 (ano em que abrimos a nossa unidade hoteleira), é o único comentário semelhante que temos.

4/10 Poor

Michael, San Francisco

Liked: Cleanliness, room comfort
Some pros, some minuses
Clean comfortable rooms, friendly staff. Located far from the city center. Internet connection impossible in the rooms, barely possible in the lobby (weak wifi strength). No restaurants nearby.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, very relaxed atmosphere. Staff polite but a slight language barrier with some which lead to confusion. Strange crispy waterproof pillow protectors on pillows and bed protector which were very noisy. Bed was very hard and noisy to sit on too. Not much in close proximity so you need to have a hire car if staying here as it costs a lot in taxis to Porto. Overall we had a pleasant stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel if you have a car to get into t
Great hotel, good value, very clean, great desk space to do my work. My only problem was I didn't have a car and there are no restaurants in walking distance and had to move into central Porto. However I preferred thus hotel due to the breakfast, cleanliness and a modern space. Good budget hotel!

8/10 Good

YUJI

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lady Skelton, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small and friendly
great value and good quality hotel on outskirts of Porto, glad we had the car. Ramp into car park is really steep, need a powerful engine to get out.

8/10 Good

luis, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but poor breakfast
Very good hotel but breakfast poor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lguarda, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Very nice, but expensive breakfast.

8/10 Good

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Helio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Elodie

Stayed 1 night in Aug 2022

8/10 Good

CARLA

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo hemos pasado una noche mi pareja y yo. Regresamos de un vuelo largo y llegamos al hotel de madrugada. La puerta a la calle estaba cerrada y fue necesario timbrar, fue un poco confuso. En general el hotel en buen estado, limpio y personal muy amable. Desayuno muy bueno.
Stayed 1 night in Oct 2021

8/10 Good

Eliezer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Marylene

Stayed 1 night in Aug 2021

8/10 Good

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

carla

Stayed 1 night in Oct 2020

6/10 Okay

Tiago

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2020

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Hugo

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Camas horriveis, pequenos almoços apenas com fruta enlatada, e pouca simpatia.
Stayed 1 night in Jul 2020

8/10 Good

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradavel
Hotel agradável para passar 1 noite. Não tem os "luxos" de muitos hotéis de 4 estrelas mas no geral é bom. Os funcionários são atenciosos.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon week-end mais personnel de l hotel décevant
Sejour pour 3 nuits. Accueil froid, ne comptez pas prendre vos repas là-bas, le personnel ne cuisine pas pourtant des plats sont écrit sur une carte mais le personnel ne souhaite pas. Ils ne faut vraiment pas compter dessus. Le petit dejeuner etait agreable mais tres déçu car le 3eme jour notre avion etait a 6h du matin. Nous avions payé pour le petit dejeuner avant de partir mais le personnel nous a dit que cetait trop tot pour le petit dej. Ils n'ont pas voulu nous le deduire du prix des chambres car on est passés par Hotels.com. donc dessus davoir payer pour une prestations que nous navons pas eu
Stayed 3 nights in Oct 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
gutes preisleistungsverhältnis , gutes frühstück
Stayed 1 night in Oct 2019

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decouverte du portugal
Stayed 7 nights in Sep 2019

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon établissement, très bon accueil, chambre très agréable avec terrasse, calme
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Buen hotel, pocos años , educada atención, aunque personal escaso. No funciona el frigorífico
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel para usar en viaje de negocios.
Estancia por motivos laborales, prácticamente uso sólo para dormir. Habitación muy tranquila, silenciosa, limpia y cómoda. Baño amplio y limpio. Acceso bueno con parking privado que te permite acceder directamente a la habitación lo que es una comodidad añadida. El entorno es algo triste, pocos servicios alrededor y lejos de la ciudad, necesitas coche para desplazarte si quieres ir a algún sitio. No dispone de servicio de restaurante por lo que para comer o cenar has de salir fuera y no hay mucho donde elegir en los alrededores, solo un mcdonals y un burger King. En general bien pero algo discreto en servicios añadidos.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Não corresponde ao que se espera de um 4 estrelas
Podia dizer-se que é um bom 3 estrelas. Nunca um 4 estrelas como é anunciado
Stayed 1 night in Jun 2019

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Paulo Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Ermesinde
Um bom hotel para estadias curtas, a zona não tem muitos serviços de apoio, restaurantes etc
Stayed 1 night in Mar 2019

10/10 Excellent

Pires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Aunque no está en Oporto (unos 10 km) su ralación de Oporto es in mejorable
Stayed 2 nights in Dec 2018

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Usuario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aunque llamaron para avisar que tenían el aire acondicionado estropeado, me resulta complicado creer que no pudieron arreglarlo durante los 5 días que estuve en el hotel. Personal muy amable y atento.
Stayed 4 nights in Sep 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel a 10 min do Porto
Bom hotel ,preço justo,para o oferecido .Fiquei bastante agradada de ter sido avisado telefonicamente antes da estadia ,que o hotel tinha o ar condicionado em manutenção ,e foi-me dada a hipótese de cancelar a reserva sem perdas nenhumas .Devido a estar pouco calor aceitei ficar no hotel ,apesar de estar um pouco abafado ,passou-se bem.PEqueno almoço normal para o hotel em questão .Localização óptima ,a 10min de carro do centro do porto. Recomendo
Stayed 2 nights in Sep 2018

4/10 Poor

Paulo

Medíocre
Hotel medíocre para 4 estrelas ar condicionado avariado . Pequeno almoço pobre para 4 estrelas . Não recomendo.
Stayed 1 night in Sep 2018

4/10 Poor

Carlos Humberto

Muito má ar condicionado avariado,mas não fii avisado a chegada,foi reclamado comprendiam e estsvam a a tentar resolver,mas durante a estadia nada e até agora ainda não deram satisfacao
Stayed 3 nights in Aug 2018

8/10 Good

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end
Hotel bon rapport qualité prix, je conseil la chambre supérieure
Stayed 1 night in Aug 2018

6/10 Okay

Paulo

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Mais parece uma pensão
Sem Ar condicionado, o que nos foi dito logo à chegada, estava avariado. Sem sabonete para banho e o ral da banheira com cabelos.
Stayed 1 night in Aug 2018

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Simão Coelho on 27 July 2018
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

8/10 Good

RAMON JUAN, Cordoba, argentina

Liked: Cleanliness, property conditions & facilities
Bien, pero es un 3*, no alcanza paara 4*...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2018