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We had some problems of a foul smell in our bedroom but the staff was very attentive and did everything they could to help. When the issue couldn't be resolved, they switched the rooms. Everything we requested was taken care of, we were very pleased with the service.
Hotel alles ok, Frühstücksauswahl allerdings sehr klein (es gibt z.b. nur Toastbrot)! die Preise auf dem „Family“ Campingplatz gehen leider nicht! Wir waren das dritte (und letzte mal dort)! Aperol Spritz im kleinen Plastikbecher 7€, Sprite in der kleinen Flasche 4€, Bier 5,50€ ist uns auf dem Campingplatz zu teuer!
Hôtel très propre, lit confortable, animations et piscine super.
Localisation compliquée pour les voyageurs a pieds / transport en commun
Verified traveller
Stayed 1 night in May 2023
6/10 Okay
Hans Bay
Travelled with family
5 Aug 2021
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hans Bay
Stayed 7 nights in Jul 2021
Response from Silvia Bertaiola Sales & Reservation on 6 Aug 2021
Dear Hans,
we would like to thank you for your feedback, it is very important for us to improve our service.
We hope to welcome you in the future!
best regards
6/10 Okay
Derek
2 Aug 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Redelijk
Het Hotel was prima maar de kamer had een heel slecht uitzicht op een blinde muur het leek wel een gevangenis en het had niets waar je je handdoeken over kon gooien ook geen balkon dat was jammer maar de mensen zien erg vriendelijk en het is er schoon en netjes was verder wel tevreden op de kamer na dan
Gentile ospite,
La ringraziamo per aver espresso la Sua opinione riguardo al nostro Hotel, è per noi molto importante per poterci sempre migliorare.
Speriamo di potervi accogliere nuovamente come nostri ospiti in futuro!
Cordiali saluti, Altomincio Family Park