Reception
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Reviews of GreenStar Hotel Vaasa

3 out of 5
GreenStar Hotel Vaasa
Myllykatu 17, Vaasa

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 398 reviews" "
Rating 8 - Good. 191 out of 398 reviews" "
Rating 6 - Okay. 34 out of 398 reviews" "
Rating 4 - Poor. 8 out of 398 reviews" "
Rating 2 - Terrible. 1 out of 398 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this green star hotel several times in Vaasa Finland! Everyone is so kind, and the rooms are always clean!
Response from Minea / reception on 6 Apr 2024
Thank you for your response. We are glad that you have enjoyed your stay at our hotel. Warm welcome to stay again!Kind regards, Minea / reception

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfest
I expect fresh bread sunday morning, and not bread from day before :(
Stayed 1 night in Nov 2023
Response from Elli / GreenStar Crew on 12 Nov 2023
Hello John! Thank you for your feedback! We will note this grievance. Best regards, Elli / GreenStar Crew

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Jul 2023
Response from Heli / GreenStar Crew on 2 Sept 2023
Hello Ian! Thank you for your great review. We are very happy to hear everything was perfect. We hope to see you again in GreenStar Hotels!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2023
Response from Elli on 17 July 2023
Hi Kevin! Thank you for your positive feedback and welcome again! Best regards, Elli / GreenStar Crew

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Silja / GreenStar Crew on 16 Apr 2023
Hei Philip! Kiitos loistavasta palautteesta. Lämpimästi tervetuloa uudestaan majoittumaan meille!

10/10 Excellent

Ilinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Convenient check in. Used off-site parking at the nearby museum (free). Free use of laundry and access to a kitchen were helpful when traveling with pumped milk for our baby. The reception was also able to refreeze ice packs for onward journey
Stayed 1 night in Jul 2022
Response from Jenni / GreenStar Crew on 7 Aug 2022
Hello Ilinda! Thank you for the amazing review, we appreciate it a lot. We are happy to hear that you enjoyed your stay. You are welcome to stay with us again in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable, neat and clean place
Stayed 1 night in Jun 2022
Response from Jenni / GreenStar Crew on 7 Aug 2022
Hello! Thank you for the great review, we really appreciate it. We are glad that you enjoyed your stay. You're welcome to stay with us again in the future!

10/10 Excellent

Matz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Free bicycle rent!
Stayed 1 night in Jun 2022
Response from Jenni / GreenStar Crew on 6 Aug 2022
Hello Matz! Thank you for the great review, we really appreciate it. You are welcome to stay with us again!

10/10 Excellent

Rabindra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Johanna / GreenStar Hotel Vaasa reception on 1 Jan 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Perima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Mona / vastaanotto on 26 Nov 2021
Kiitos palautteestasi!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chain with great values
Really love this eco friendly and affordable hotel chain, and the building in Vaasa is new and clean. They had been very busy so some minor things were not on point this time (cutlery not available in the floor kitchens, no freezer lockers for all the rooms and no takeaway mugs for the free coffee) but overall, great value for money and great concept - no frills included in the base price but available upon request for reasonable extra fees.
Stayed 1 night in Aug 2021
Response from Milla / Reception on 25 Aug 2021
Thank you for your message! Welcome again to stay at Greenstar Hotel Vaasa!

10/10 Excellent

oliver

Stayed 1 night in Aug 2021
Response from Mona / reception on 18 Sept 2021
Thank you for your feedback and welcome again!

8/10 Good

Pham Thi Hong

Stayed 2 nights in Jul 2021

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Milla / Vastaanotto on 25 Aug 2021
Kiitos, kun yövyit luonamme. Arvostamme palautettasi!

10/10 Excellent

Alain

Stayed 1 night in Jul 2021
Response from Milla / Vastaanotto on 25 Aug 2021
Kiitos, kun yövyit luonamme. Arvostamme palautettasi!

8/10 Good

Tuula

Stayed 1 night in Feb 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Liikematka
Hinta/laatu suhde hyvä. Erinomainen ja toimiva palvelu. Huoneet hiljaisia. Autojen latauspisteet varattuna hybridiautoilla. Voisi olla ensisijaisia täyssähköautoille ja vaikka ottaa pieni varausmaksu.
Stayed 1 night in Feb 2024
Response from Minea / vastaanotto on 6 Apr 2024
Kiitos palautteestasi. Mukava kuulla, että olet pitänyt hotellistamme, ja kiitos vinkistä. Viemme palautteesi eteenpäin.Lämpimästi tervetuloa uudelleen!Ystävällisin terveisin,Minea / vastaanotto

4/10 Poor

Anne

Disliked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Juhamatti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vaasa
Allt var bra, omständig och lång inchekning efter att receptionen stängt 20:00. Anlände 01:30 och var trött, sista jag behövde var en trög skärm och en massa info som skulle matas in!
Stayed 1 night in Jan 2024

8/10 Good

Petra

Stayed 1 night in Jan 2024

8/10 Good

Tarja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heli / GreenStar Crew on 8 Jan 2024
Hei Tarja! Kiitos vierailustasi ja jättämästäsi arviosta. Lämpimästi tervetuloa uudelleen!

8/10 Good

Katariina

Stayed 1 night in Dec 2023
Response from Heli / GreenStar Crew on 8 Jan 2024
Hei Katariina! Kiitos vierailustasi ja jättämästäsi arviosta.Lämpimästi tervetuloa uudelleen!

8/10 Good

Heini

Stayed 1 night in Dec 2023
Response from Heli / GreenStar Crew on 18 Dec 2023
Hei Heini! Kiitos jättämästäsi arvostelusta, ja tervetuloa uudelleen!

6/10 Okay

Jari

Business traveller
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Heli / GreenStar Crew on 18 Dec 2023
Hei Jari! Kiitos jättämästäsi arvostelusta, ja tervetuloa uudelleen!

2/10 Terrible

Teemu

Stayed 1 night in Dec 2023
Response from Heli / GreenStar Crew on 18 Dec 2023
Hei Teemu! Kiitos jättämästäsi arvostelusta. Harmillista, että vierailu ei selvästikään täyttänyt odotuksiasi. Mielellämme otamme palautetta vastaan kehittääksemme toimintaamme. Tervetuloa uudelleen!

8/10 Good

Anita

Stayed 1 night in Dec 2023
Response from Heli / GreenStar Crew on 18 Dec 2023
Hei Anita! Kiitos jättämästäsi arvostelusta, ja tervetuloa uudelleen!

8/10 Good

Jorma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lämpötila huoneessa liian alhainen.
Stayed 1 night in Nov 2023
Response from Elli / GreenStar Crew on 17 Dec 2023
Hei Jorma! Kiitos palautteestasi, otamme tämän huomioon. Tervetuloa taas uudestaan! Ystävällisin terveisin, Elli / GreenStar Crew

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fina rum, bra service, Frukost OK, synd att Parkering inte ingick i priset
Stayed 2 nights in Nov 2023
Response from Elli / GreenStar Crew on 17 Dec 2023
Hej Michael! Tack för din feedback. Välkomna åter! Med vänliga hälsningar, Elli / GreenStar Crew

8/10 Good

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Heli / GreenStar Crew on 10 Nov 2023
Hei Mikko! Kiitos hyvästä arvostelustasi. Tervetuloa uudelleen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Heli / GreenStar Crew on 4 Nov 2023
Kiitos loistavasta arviosta hotellistamme! Toivottavasti näemme pian uudelleen, tervetuloa!

8/10 Good

Aleksi

Stayed 1 night in Oct 2023
Response from Heli / GreenStar Crew on 4 Nov 2023
Kiitos hyvästä arvostelusta. Tervetuloa uudelleen!

10/10 Excellent

Tero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Heli / GreenStar Crew on 4 Nov 2023
Kiitos loistavasta arvostelustasi! Toivottavasti näemme pian uudelleen, tervetuloa!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uudet siistit ja raikkaat tilat, ekoajattelu ilman muuta plussaa, mutta hinta-laatusuhde ei valitettavasti ollut nyt kohdillaan. Yli 200 e huonehinnalla odotan saavani enemmän (pieni huone, sisälle kantautui liikenteen äänet, ihan ok, mutta perustason aamiainen, maksetusta parkkipaikasta huolimatta ei ollut vapaita paikkoja). Dynaaminen hinnoittelu on ymmärrettävä, mutta sen tulisi olla aina silti suhteessa myytyyn palveluun - tyytymättömyys/pettymys asiakkaana vaikuttaa kuitenkin siihen, tulenko uudelleen.
Stayed 1 night in Oct 2023
Response from GreenStar Crew on 21 Oct 2023
Hei! Kiitos palautteestasi. Mukava kuulla, että hotellimme miellytti teitä. Ikävä kuulla kuitenkin, että olette joutuneet maksamaan noin korkeaa huonehintaa tuona päivänä. Otamme palautteenne huomioon jatkoa varten. Tervetuloa vielä uudestaan! Ystävällisin terveisin, Elli / GreenStar Crew

8/10 Good

Tero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kadun puoleisen huoneen äänieristys olisi voinut olla parempi
Stayed 1 night in Oct 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hei Tero! Kiitos palautteestasi, arvostamme sitä. Ikävä kuulla, että kadun äänet häiritsivät. Mielellämme annamme seuraavalla kerralla huoneen sisäpihan puolelta varaustilanteen sen salliessa. Tätä voi pyytää vastaanotosta. Toivottavasti saamme teidät vieraaksemme uudestaankin. Mukavaa syksyn jatkoa!

8/10 Good

Raili

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hei Raili! Kiitos positiivisesta arviostasi. Tervetuloa uudelleen ja hyvää syksyn jatkoa!

6/10 Okay

Jeroen

Business traveller
Liked: Staff & service, amenities
Simple but clean and perfectly fine if you're looking for just a place to sleep.
Stayed 1 night in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hello Jeroen! Thank you for your feedback, we appreciate it. Nice to hear that you enjoyed your stay. We hope to see you again in GreenStar Hotels!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hei! Kiitos että jätit arvion hotellistamme, arvostamme sitä. Tervetuloa uudelleenkin!

8/10 Good

Annikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hinta laatusuhde. Henkilökunnalle 10 + erinom
Stayed 1 night in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hei Annikki! Kiitos ilahduttavasta palautteestasi. Mukava kuulla, että hinta-laatusuhde oli kohdillaan ja että asiakaspalvelu on selvästi ollut onnistunutta.Tervetuloa uudelleen ja hyvää syksyn jatkoa!

10/10 Excellent

James Ka Hay

Stayed 1 night in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hello James Ka Hay! Thank you for your great review. We are happy that you enjoyed your stay. We hope to see you again in GreenStar Hotels!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean concept hotel, better than expected breakfast
Stayed 1 night in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hello! Thank you very much for your positive feedback. We are glad to hear that breakfast was better than expected.We hope to see you again in GreenStar Hotels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Varhainen saapuminen
Stayed 2 nights in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hei! Kiitos että annoit meille palautetta, arvostamme sitä. Tervetuloa uudelleen ja hyvää syksyn jatkoa!

8/10 Good

Christer

Stayed 1 night in Sep 2023
Response from Heli / GreenStar Crew on 13 Oct 2023
Hei Christer! Kiitos että jätit arvion hotellistamme, arvostamme sitä. Tervetuloa uudelleen ja hyvää syksyn jatkoa!

8/10 Good

Miro

Liked: Cleanliness, staff & service, room comfort
Huone vähän viileä, luvattu hiustenkuivaaja puuttui, nuoriso älämölöi viereisen Puuilon parkkipaikalla ilta myöhään.
Stayed 1 night in Sep 2023
Response from Elina / Greenstar Crew on 17 Sept 2023
Hei Miro! Ikävää, ettei vierailu täyttänyt kaikkia odotuksiasi. Kiitos palautteestasi, niin voimme parantaa toimintaamme. Ystävällisin terveisin, Elina / Greenstar Crew

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Elli on 10 Sept 2023
Hei! Kiitos palautteestasi ja tervetuloa uudelleen! Ystävällisin terveisin, Elli / GreenStar Crew

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Milla / GreenStar Crew on 3 Sept 2023
Kiitokset palautteestasi! Hienoa, että viihdyit hotellissamme!Lämpimästi tervetuloa uudelleen!

10/10 Excellent

Åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Två var felplacerad. Kunde bara ses från en säng
Stayed 2 nights in Aug 2023
Response from Milla / GreenStar Crew on 3 Sept 2023
Hej Åke,tack för ditt feedback.Din feedback är viktig för oss.Varmt välkomna igen!Mvh, Milla

8/10 Good

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parken für 12 Euro pro Tag ist schon sehr teuer. Zimmer sind eheer schlicht und ohne Ablagemöglichkeiten, aber die Sauberkeit war top. Tägliche Zimmerreinigung ist scheinbar nur gegen Aufpreis, von daher sehr teures Hotel.
Stayed 5 nights in Aug 2023
Response from Elli on 10 Sept 2023
Hi Georg! Thank you for your feedback and welcome again! Best regards, Elli / GreenStar Crew

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell i utkanten av centrala Vasa. Bekvämt lugnt rum. 12 € på egen parkering onödigt girigt mot gäster.
Stayed 1 night in Aug 2023
Response from Heli / GreenStar Crew on 2 Sept 2023
Hej Erik! Tack för eran feedback och välkommen åter!

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Ett bra hotell till bra pris. Ligger bra till.
Stayed 2 nights in Aug 2023
Response from Heli / GreenStar Crew on 2 Sept 2023
Hej Hans! Tack för eran feedback och välkommen åter!