Indoor pool, 2 outdoor pools
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Reviews of Club Hotel Casapueblo

3.5 out of 5
Club Hotel Casapueblo
Ruta Panoramica s/n, Punta Ballena, Maldonado

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 140 reviews" "
Rating 8 - Good. 45 out of 140 reviews" "
Rating 6 - Okay. 17 out of 140 reviews" "
Rating 4 - Poor. 5 out of 140 reviews" "
Rating 2 - Terrible. 2 out of 140 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marco, New York

Liked: Cleanliness, staff & service
Beautiful property
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is beautiful. It needs some maintenence, but nothing that would keep me from this experience.
Stayed 1 night in Mar 2024

10/10 Excellent

victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s a magical place to stay. It’s not in a perfect Condition, but it doesn't matter. The place, the service and the people make your stay more than perfect. If you have the chance to stay there, you won't Regret it. You will never forget it.
Stayed 4 nights in Jan 2024

10/10 Excellent

romaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Richard, West Chester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A unique hotel. Friendly staff and wonderful views of the ocean and sunset. A wonderful place to relax.
Stayed 1 night in Nov 2023

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - such an amazing experience. Casapueblo is truly one of a kind and I am so glad we decided to stay here.
Stayed 1 night in Oct 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the entire property. The personell was very helpful We will recommend it to our friends The only negative thing was the lack of parking in the property
Stayed 2 nights in Oct 2023

6/10 Okay

gabriel

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The checking experience was disappointing, I felt like the customer time was not value, the process was slow, and burocrático. The room condition was ok but not for a 4 stars hotel. Plastic chairs in the balcony, white lights lamps illuminating the room, not warm like in all 5 stars hotels in the world, the shower curtain extend to the bathtub floor, old lamp shades, wall in need of paint, in one word the room need a refresh. Bathroom also was outdated. I sound picky? Well… remember I’m reviewing a 4 stars hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We luckily got a discount on our room. During the normal season it’s way pricier. It’s gorgeous here. Staff are friendly. Supposedly six cats live on the property but I only met one :( it did greet me while I sunbathed, which I loved. I loved the breakfast buffet. Not sure why some have complained about it. The bacon was amazing. The pan au chocolate was great. Loved the ricotta Torta. Legit one of the best buffets in a Uruguayan hotel. Only suggestion is to have protection from mosquitoes in the rooms.
Stayed 2 nights in Nov 2022

10/10 Excellent

Brian, Hoboken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here: our favorite hotel in the world! If you visit Punta del Este you MUST at least visit the Carlos Paez Museum & the sunset experience there! Do some research on the hotel & you will see how unique this hand built hotel really is! DONT MISS THIS PLACE!!

8/10 Good

Wendy, Nyc

Travelled with partner
Liked: Staff & service
Beautiful views of the ocean and interesting architecture. Restaurant food is horrible.
Stayed 2 nights in Nov 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great architecture and views. Restaurant was of good quality!
Stayed 1 night in Jan 2020

8/10 Good

Debra

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Sheldon, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very uniquely designed building. Architecture lovers will certainly appreciate this place. Big spacious room ( we had a suite) with a spectacular view of the ocean and the sunset. Staff was amazing. Food was very good. Great 1 night stay.
Stayed 1 night in Nov 2019

8/10 Good

Beatriz

Liked: Cleanliness, room comfort
Great location, unique architecture
Casapueblo is in an amazing location near Punta del Este, Uruguay. The architecture is beautiful and artsy, as it was originally built by a well-known Uruguayan painter. It is, however, showing its age and could use some updates without losing its uniqueness. The shower in our room needs to have the hot water faucet fixed so it can be better regulated, as it was almost impossible to get the right water temperature. The door to our balcony (superb views) did not close properly and it needed to be fixed during our stay. Service was very uneven. Our request to get our door fixed was not relayed to maintenance when promised and we had to ask again. Our towels were not always replaced fully (all dirty ones were removed but the wash cloths were not replaced) and toiletries not refilled until we complained that we were running out. It looked like personnel was not sufficiently trained or supervised and/or there was a staff shortage. Once we complained at the front desk on day 4 when our "complaints" had accumulated enough to say something, we got the toiletries replenished and another set of bath towels provided (still no wash cloths). We were surprised that there no tissues in the room. The ladies at the front desk did listen to us and hopefully passed on our feedback to management. A very nice touch: when we got back from an evening out, they delivered a cold bottle of champagne to our room. Unique location but uneven service does not match high price we paid.
Stayed 5 nights in Jan 2019
Response from Club Hotel Casapueblo. on 13 Mar 2019
Beatriz thank you for your comments! We apologize the inconveniences but we are pleased to know that our staff was able to resolve them during your stay. We hope to receive you soon. Best Regards,

8/10 Good

Janki, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel and unforgettable sunset! My only complaint would be the breakfast, which was awful.
Stayed 1 night in Nov 2018

10/10 Excellent

Frederic, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Building
The hotel itself is a master piece. All rooms have the best view. The staff is very friendly.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel, great service...the room is kind of old but the balcony view is amazing.
Stayed 1 night in Mar 2018

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not worth the price
Absolutely not worth the money. If we do come back to Punta, I would much rather just come and have a drink at the bar. Everything is completely outdated and the bathrooms really need a major upgrade. The charm and quirkiness is what drew up to Casapueblo, but the hotel from the inside is truly stuck in the 80s. The gym has machines that are so old they have rust on them, and there is a hidden charge for everything- towel rentals, chair paddings, a later checkout (BTW, check out is at 10 am and they will charge you if you are not out by then), etc.. Lunch menu is the same as dinner, and the restaurant is closed from 5-8pm so that a private tour company can enjoy the restaurant and patio area during sunset... The views and private balconies truly are spectacular, but why spend all that money when you can get all that by just visiting the bar while in town. The food is great too, but with a very limited and repetitive menu and with nothing really nearby, it makes you think about staying here for more than 1 night. Breakfast was another huge letdown-one that you had to wait to 8 AM to realize you only have an assortment of bread and nothing else. For a resort price, I would much rather spend it on a hotel that actually felt like a resort. The views and exterior (which really are spectacular) is what is keeping the hotel afloat, but it unfortunately falls so short of its potential. This hotel really could be something else if they just put some TLC in the inside.
Stayed 1 night in Nov 2017

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place! Definitely recommend!

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice
I never been in a hotel like this one. Builded and carved in the rocks

8/10 Good

Kim, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dr. Seuss having coffee with Picasso
This hotel is hard to describe but it definitely worth a 1 or 2 night stay. Dr. Seuss may have helped design it but this does not mean it is super kid friendly. It is more like you have jumped inside one of his illustrations when you are there. Quiet and great ocean views but no direct access to sand. Public beaches with parking are 10 minutes away and have nice shallow shores with hard packed sand, good for soccer and jogging. Rooms vary in size so you might ask for a different room if the size feels wrong for your party.
Stylishly simple rooms
Ocean shore is rocky at hotel
Romantic sunsets

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Unique hotel, piece of living vibrant art
Made very welcome, enjoyed the visit, parking is an issue

8/10 Good

Michael, Manchester, NH USA

Liked: Staff & service
Hotel casapurblo
The hotel is a work of art and a must to see if you are in Uruguay and near Punt del este. Easy to get to and the views of the water, beach and coastline are outstanding. We selected hotel as it was quite different from the norm.

10/10 Excellent

Todd, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique place with amazing views
Casapueblo is the creation of an artist so it's truly unique. Located about 5 miles from Punta del Este so you'll need a car. But the sea views from the patio of every room are well worth it. Quiet, peaceful, and relaxing. The rooms are large and very comfortable.

6/10 Okay

t.g., new york

Disliked: Property conditions & facilities
quaint, but overpriced and far from all
Sure, the architecture and uniqueness is off the charts. But beware if you dont drive to casa and choose to take a bus, u will hike up and down hilly road for 2 kilometers from bus stop-better hope its not raining!! Front desk agent shook me down for "voucher", which hotels.com did not advise of. The bathroom shower faucets are primitive and water flows when it wants to; intermittently. The breakfast is incleded and great. Dinner,however, double or triple from the rest of uruguay!!! No wonder we were 1 of only 2 couples dining..... Bottomline, if you want breathtaking views and enjoy old architecture, and dont mind travelling 30 minutes by car to the contemporary city of punte del este, this is your spot!!!

4/10 Poor

DJ, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Great views and architecture badly run hotel
Good room and clean and great views. One swimming pool was very dirty, lifts were often not available, poor quality food at outrageously high prices and drinking water also at outrageously high prices. The hotel takes full advantage of its isolated location and marks up very high the prices of all essential items. You might be best to make an excursion to watch the sunset but go by car and fond another hotel that takes pride in its service and doesn't take advantage and over charge. I won't go back to stay there.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Very cool experience. Nice for a one night stay. Beautiful views of the water. Adjacent museum is interesting and with checking out. The rooms are large and clean.

6/10 Okay

Guilherme, New York

Liked: Cleanliness
Disliked: Staff & service
Good location and architecture. Poor service.
I stayed 2 days during the weekend. The weather was nice and the hotel location did not disappoint. However, the service and restaurant disappointed. Nobody to serve guests in the swimming pool or any other location of the hotel, except the restaurant. Checkout at 10am for a weekend hotel was also a negative surprise (50% room rate to extend to 2pm!). Overall experience was ok...more disappointed than surprised on the upside. There are better options to stay in Punta.

10/10 Excellent

becca, Bujumbura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome sculpture hotel
Each room is unique. The views are awesome. The staff is helpful and friendly. We were treated marvelously and it eas such a fun iconic place to stay. The pools are great too.

10/10 Excellent

Danny305, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WoW...what a view! Hotel is a work of art.
I travel to Uruguay every few years to visit family and have always wanted to stay at this hotel. I am so glad we did. The hotel is stunningly beautiful and magical. Nothing like I have ever seen before. The hallways look like caves, the room we stayed in was HUGE, and the view is just spectacular. The hotel itself is a work of art and everyone that views my pictures are amazed. The parking is a bit of a hassle because there just isn't any parking on a cliff. There are a lot of tourist visiting the hotel museum and punta ballena (they bus them in there) but I didn't feel like it was a big deal because the hotel area is much more private. The only issue I had with the hotel was some of the small details. For example, the tiny bathroom garbage they had was the type that you step on and the lid opens. Well, it was so darn cheap that it didn't work and I found myself lifting the lid with my hands. Also the balcony chairs were cheap plastic ones and my girl sat on one and the leg broke and could've gotten hurt. If I'm spending $250 a night they could spend a little more money on those small details. Overall, the experience while we were there was what mattered. The free breakfast was great and the wifi worked well in the room. The room was two stories with full kitchen and bedroom downstairs and so unique. We spent 3 nights there and out of all the hotels we stayed at in Uruguay and Argentina, Hotel Casa Pueblo was our favorite just because of the amazing surroundings.

10/10 Excellent

Wally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with wonderful hotel staff
This place speaks for itself. It is beyond gorgeous. We arrived late at night and our ONLY complaint, was that we could not figure out where the entrance to the hotel was! We rang the door to the museum, and finally realized that we needed to ring the box next to the closed lit gate. Once we were in, we were BLOWN AWAY. The staff were the first people we met during our trip who spoke fluent english and were happy to go above and beyond for us during our stay. The room was incredible, the bed was way too comfortable, and the ocean view was magnificent. We wished we could have stayed for another night. What a wonderful way to spend our first night in Uruguay.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful!
An incredibly beautiful spot on the planet! The view of the ocean from our room was amazing. The architecture if the hotel is amazing. I loved walking through all of its passages and corridors. Breakfast is good. The room was bigger than we thought with a full kitchenette. Our bed was comfortable and we loved our little patio with beach view. The kids beds were also comfortable and they turned the beds down nightly. The only things was the carpet in our room turned our feet black. Yuck! That aside, I would definitely go back. We thought the staff was friendly and helpful, but never had anything out of the ordinary we requested.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very fun time
Casapueblo is a one of a kind hotel. If you want to pay a little extra for a unique, historic spot - this is it. Most people who go to Puenta Del Este visit here ... why not spend a night? It is charming and unique. The food & the service were very good, the art and architecture lovely. A very fun time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Stunning view! The hotel itself is quite stunning, and has that resembelance to The Greek isles. The elevator is a little small so if you are cloisterphobic then this is a concern. Service was very good and our room, Mariposa, was very clean. Room furniture is simple, and ample space in the room. Big king size bed. Bathroom was simple and We were expecting more. Casa pueblo is very isolated from Punta del Este. About 10min drive. Hiring a car is highly recommended. Reception can organize this for you. The car hiring company will come to the hotel if you like and pick you up an take you to the airport where the car is kept. Breakfast was nice but simple. Gym was good and indoor pool was great as We did not get the best weather to go to the beach. Overall, very enjoyable and the sunset view is unforgettable.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Spend your $ Some Place Other than at Casa Pueblo
We spent 2 nights at this hotel and although the room was clean and the view is very nice, we believe the hotel is not worth the money. You would be better off to stay some place else and just visit this property as they have a restaurant that is open to the public and so is the museum.

8/10 Good

Verified traveller

Liked: Cleanliness
Rustic but visually stunning
Very unique. Come for the hotel, but recognize that the hotel is "rustic", the restaurant and service poor. But amazing as well visually. On the whole I would recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Be a part of a piece of art
This hotel is absolutely beautiful! I´m a graphic designer and I love architecture, art and design in general. So staying in this hotel was a special treat. The location and setting of this hotel is so serene and naturally gorgeous. If you appreciate architecture, art and design, then this hotel is for you. There are other reviews about the poor service here, and I have to agree. It´s too bad that such a nice hotel can have such poor service. Our crazy, spewing shower head needed repair, but was neglected, we dealt with water all over the floor. Also, the receptionist staff didn´t seem too interested in helping me too much. Luckily the beauty of the hotel surpassed that negative aspect for me. There is only wifi in the receptionist lobby area, which is kind of a pain. But if you´re on vacation, its better to get away from internet anyway. The food in the restaurant was ´really good, for lunch and dinner. The breakfast that is included is nothing special. If you stay there during a nice day, you must go to the cafe in the museum and watch the sunset from the patio/deck, it´s gorgeous. The museum is nice as well. Hope this is helpful! I highly recommend staying here. I would come back.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es increible - el atardecer se ve como de ningun otro lugar - instalaciones en general muy buenas y energia positiva - la oferta gastronómica debería ser mejor
Stayed 2 nights in Feb 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

ROCIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAIZING
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso lugar para contemplar la puesta de sol y disfrutar de unos días de descanso.
Stayed 2 nights in Nov 2023

8/10 Good

JULIANA

Liked: Cleanliness, room comfort
O hotel possui arquitetura interessante e esta localizado em uma area lindissima, com vista lara o mar. O quartos sao conforaveis, mas falta um pouco manutencao em geral. Comida razoável.
Stayed 1 night in Nov 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rodrigo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUITO BOM, é antigo, mas tem vista linda, com paisagem incrivel, é uma experiencia ficar neste hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espetacular
Estar hospedada em um dos pontos turísticos mais importantes do Uruguai foi sensacional. Hotel maravilhoso, café da manhã muito bom. Recomendo muito essa hospedagem.
Stayed 2 nights in Feb 2023