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Reviews of Hotell Björken

3 out of 5
Hotell Björken
Lasarettsbacken 10, Umea

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 1002 reviews" "
Rating 8 - Good. 430 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check-in and check-out and staff were very polite and friendly. Room was quiet and had what was needed for a one-night stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Jerry

Stayed 1 night in Sep 2023

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Ulrica on 19 July 2023
Hej Nikola.Tack för ditt fina betyg.Välkommen tillbaka.

8/10 Good

Wilhelm

Stayed 3 nights in Jun 2023
Response from Ulrica on 5 July 2023
Hej WilhelmTack för ditt fina betyg. Välkommen tillbaka till oss.

10/10 Excellent

Guðný

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, friendly hotel, nice and clean, good atmosphere.
Stayed 4 nights in May 2023
Response from Ulrica on 5 July 2023
Hi GuônýThank you for your nice review. Welcome back to us.

8/10 Good

LEYLA

Liked: Cleanliness, staff & service, room comfort
If you want to be close to the university hospital the hotel is the best choice but other than this I would recommend central hotels. Old and basic hotel, especially the bathrooms are very old style. Bed was comfortable. Breakfast can be improved.
Stayed 3 nights in Nov 2022
Response from Ulrica /Hotell Björken on 28 Nov 2022
Hi Leyla.Thank you for your review and feedback.

10/10 Excellent

JARKKO

Stayed 1 night in Nov 2022
Response from Ulrica /Hotell Björken on 25 Nov 2022
Hi!Thank you for your nice review. Welcome back to us.

10/10 Excellent

Joel

Stayed 1 night in Aug 2022

6/10 Okay

Rebecca

Travelled with group
Liked: Cleanliness, room comfort
Clean and functional but very dated. A bit like staying in a hospital. Coincidentally as the hospital is next door. Staff spoke limited English and not particularly helpful. The entrance to the sauna area was equally funny and shocking.
Stayed 2 nights in Jun 2022
Response from Hotell Björken on 5 July 2022
Sorry that you are not happy with your stay and that you were not directed to the regular way to the sauna.

4/10 Poor

Atefeh

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I'm not interest att all.
Hotel had no charging for Kaffe or tea in room. This was awful. There is nothing in the room. And breakfast is too simple. And cost of staying is like a 5 star hotel. This hotel is near the metro and hospital and doktors exam salon and because of it, this is expensive.
Stayed 1 night in Nov 2021

10/10 Excellent

Rumen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Rumen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Mvh Hotell Björken on 9 July 2021
Tack för din feedback, välkommen åter!

8/10 Good

Johannes

Business traveller
Liked: Cleanliness, staff & service
It's aregular hotel.
Due to the proximity to the University Hospital there is a strong hospital atmosphere in the hotel. I think with my 55 years I was one of the youngest clients.
Stayed 2 nights in Jun 2021
Response from Hotell Björken on 2 July 2021
Thank you for your feedback!

8/10 Good

Kristofer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place
Poor breakfast, no real vegan alternatives, single use plastic packaging for the butter. Other than that the stay was ok.
Stayed 4 nights in Apr 2021
Response from /receptionen hotell björken on 20 Apr 2021
Thank you for the feedback. Welcome back another time!

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When visiting Umea University or Hospital
Clean, close to walk to Umea University and Hospital. Friendly Staff. Nice breakfast. Clean rooms.
Stayed 2 nights in Feb 2021
Response from /annalena receptionen hotell björken on 6 Mar 2021
Thank you for your kind feed-back. Welcome back!

8/10 Good

Erfan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from /annalena receptionen hotell björken on 11 Feb 2021
Tack för din återkoppling! Välkommen åter!

8/10 Good

Slayeer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from /annalena receptionen hotell björken on 8 Dec 2020
Tack! Välkommen åter!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Nice and cozy hotel. It was perfect for my business trip so far.
Stayed 1 night in Oct 2020
Response from annalena receptionen hotell björken on 9 Nov 2020
Thank you fpr your feedback. Welcome again!

8/10 Good

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Lena V on 5 Nov 2020
Tack för din feedback

8/10 Good

Diellza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Hotell Björken on 1 Oct 2020
Tack för din feedback!

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
University near
The hotel is next to the hospital and it seems that many of the people staying here are relatives to patients or are out- patients themselves. No frills, but practical and clean. The town center is a short walk away as is the main university campus.
Stayed 1 night in Aug 2020
Response from /annalena receptionen hotell björken on 17 Aug 2020
Thank you for your feed-back. Welcome back another time.

10/10 Excellent

Waleed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciation and recommendation
It was great but the problem the room was little bit cold. My recommendation is putting exta blanket or increase room temperature in general
Stayed 1 night in Feb 2020
Response from /annalena receptionen hotell björken on 15 Feb 2020
Thank you for your feed-back. Welcome again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice food, excellent staff and service. The room was nice and clean, with comfy beds. Would visit it again.
Stayed 2 nights in Jan 2020
Response from Lena V on 20 Jan 2020
thanks for stayng with us

8/10 Good

Ahmed

Stayed 1 night in Dec 2019

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, room comfort
The breakfast was ok. It is in a very convenient location if you are visiting the university.
Stayed 1 night in Dec 2019
Response from /hotell björken on 21 Dec 2019
Thank you for your feed-back. Welcome back!

8/10 Good

Fahmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Emelie Hotell Björken on 11 Dec 2019
Tack för din feedback. Välkommen åter!

8/10 Good

Fredrik

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Mvh Tova i receptionen on 19 July 2019
Tack för din feedback

8/10 Good

Ahmed

Liked: Cleanliness, room comfort
The hotel is pretty basic. Breakfast was not great. Walking distance to the university and the hospital. Around 15 minutes walk to downtown. Very accessible by buses. Bed was comfortable. Staff are friendly.
Stayed 1 night in Jun 2019
Response from Hotell Björken on 6 July 2019
tack för er feeback

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Lena on 30 June 2019
Tack

10/10 Excellent

Klarna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from receptionen hotell björken on 30 Mar 2019
Tack för din feed-back. Välkommen åter!

6/10 Okay

Poorang

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2019
Response from Lena v on 28 Feb 2019
Tack för din feedback

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms with plenty of space. No room service. No alcohol served after 8 pm. Strange humming noise. Hotel is far away from city centre.
Stayed 5 nights in Jan 2019
Response from Reception on 7 Feb 2019
Thank you for your response.

6/10 Okay

Tito

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Sep 2018
Response from mvh/receptionen hotell björken on 4 Dec 2018
Tack för att Du valde att bo hos oss

10/10 Excellent

Annika von

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super mysigt och fint toppen frukost fina rum
Stayed 3 nights in Jan 2024

4/10 Poor

Agneta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paula, Avilés

Business traveller
Great location for access to the university campus and the hospital. The staff is really friendly and the hotel is very clean. The restaurant is very affordable.
Stayed 1 night in Jan 2024

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Elin

Stayed 4 nights in Jan 2024

6/10 Okay

Rainer

Liked: Cleanliness
Stayed 2 nights in Jan 2024

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Enkelt och trevligt
Ett bra hotell med närhet till campus och bussar. 25min promenad in till stan. Inget speciellt men ett bra alternativ om man bara ska sova och äta frukost. Gymmet skulle jag inte kalla för gym!
Stayed 2 nights in Jan 2024

10/10 Excellent

Baker

Stayed 2 nights in Jan 2024

10/10 Excellent

Rhode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Nina

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Smita

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Greta

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024