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Reviews of Mollymook Shores Motel

4 out of 5
Mollymook Shores Motel
11 Golf Ave, Mollymook, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 366 out of 634 reviews" "
Rating 8 - Good. 216 out of 634 reviews" "
Rating 6 - Okay. 37 out of 634 reviews" "
Rating 4 - Poor. 12 out of 634 reviews" "
Rating 2 - Terrible. 3 out of 634 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The property is an older motel but our room was clean and had a refrigerator, coffee maker, etc. the living room made it possible to play games with one child while the other child rested in the bed area. The lady behind the desk was super nice. We were pushing it to make it to check in by 8pm and she quickly reached out to make sure we were ok and going to make it. We are at the golf club not associated or attached to the hotel and I would not recommend that. We spoke with another family that ate at the hotel restaurant and said it was reasonable with great food and service. The golf club not associated with the hotel was rude and the food was awful.
Stayed 1 night in Apr 2024
Response from dhillon on 28 Apr 2024
Dear Robin, Thank you so much for your review! We look forward to hosting you again at Mollymook Shores in the future. Warmest regards, Mollymook Shores Team

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern rooms. Pool area and garden could do with an update.
Stayed 1 night in Mar 2024
Response from dhillon on 12 Apr 2024
Dear Joanna, Thank you so much for your review! We look forward to hosting you again at Mollymook Shores in the future. Warmest regards, Mollymook Shores Team

10/10 Excellent

Brett

Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness
Decent location near the water and the room was basically fine. However it was located directly outside the kitchen of adjoining restaurant so there was a lot of noise well into the night which was not what I was looking forward to
Stayed 1 night in Jan 2024
Response from dhillon on 2 Feb 2024
We apologize for any inconveniences you experienced regarding the room and noise.Your comments are invaluable to us as we strive to improve our guests' experience. We appreciate your input and will use it to make necessary enhancements. If you consider staying with us again, we'll ensure a more comfortable and enoyable visit. Best regards, Management

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to golf club and beach
Stayed 1 night in Jan 2024
Response from dhillon on 2 Feb 2024
Dear Peter Thank you so much for your review! We look forward to hosting you again at Mollymook Shores in the future. Warmest regards, Mollymook Shores Team

10/10 Excellent

Zulkapli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Linda Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very much enjoyed the stay
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drainage in the shower needs attention as the water spreads over the bathroom floor
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Susan
Staff were courteous and check in quick and easy. Room was tidy, clean and well maintained. Great location to beach, golf club and local shops. Will stay again.
Stayed 5 nights in Jan 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact that the Thai restaurant was easily accessible at the Shores Motel and they had really great service. The stay was comfortable and convenient stroll to the beach.
Stayed 1 night in Dec 2023
Response from dhillon on 14 Jan 2024
Dear Fred, Thank you so much for your review! We look forward to hosting you again at Mollymook Shores in the future. Warmest regards, Mollymook Shores Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place - minus inconsiderate other guests.
Everything about the hotel and location was wonderful. So warm, welcoming and helpful. The beach was just across the road! Unfortunately, the guests staying in room 109 on 02 Jan had no regard for anyone else staying at the hotel based on hours upon hours of the constant slamming of their door (which made other occupants slam their doors too). The thumping, banging, crashing, loud TV’s, yelling, screaming children and carry on coming from that room was nearly unbearable. I would have left if I hadn't paid the price I did for the room.
Stayed 1 night in Jan 2024
Response from dhillon on 12 Jan 2024
We apologize for any inconveniences you experienced regarding the room . Your comments are invaluable to us as we strive to improve our guests' experience. We appreciate your input and will use it to make necessary enhancements. If you consider staying with us again, we'll ensure a more comfortable and enjoyably visit. Best regards, Management

6/10 Okay

RICHARD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nice enough room, but a really bad odour coming from the bathroom over powering our stay
Stayed 1 night in Dec 2023
Response from dhillon on 12 Jan 2024
Dear Richard, Thank you so much for your feedback! We look forward to hosting you again at Mollymook Shores in the future. We apologize for any inconveniences you experienced regarding the room amenities . Your comments are invaluable to us as we strive to improve our guests' experience. We appreciate your input and will use it to make necessary enhancements. If you consider staying with us again, we'll ensure a more comfortable and enjoyably visit. Best regards, Management

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new fittings, spacious
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, tidy and welcoming. The bathroom was refurbished with black and white slate. It had a large showe and separate spa bath. Definitely felt spoilt.
Stayed 1 night in Dec 2023
Response from dhillon on 12 Jan 2024
Dear Maria, Thank you so much for your review! We look forward to hosting you again at Mollymook Shores in the future. Warmest regards, Mollymook Shores Team

10/10 Excellent

Marcia

Stayed 1 night in Dec 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our short stay! Very convenient location and huge room. Clean amenities, plenty of parking and across the road from Mollymook Beach. We'll be back!
Stayed 1 night in Dec 2023

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
for the price the room was decent size and bathroom was excelent. However the tv had poor reception, and limited channels, the kitchen had limited coffee and milk but mostly the reception person on Friday was rude and obnoxious. My car had broken down in the area outside reception but was not blocking trffiic, When asked to move it the reception person did not listen when I told her it had broken down and was waiting for a mechanic but kept talking over me saying it had to be moved. When my partner also told her we were waiting for a mechanic to arrive shortly she said " now you must listen to me, it has to be moved" Such a response is not acceptable, Unfortunately we will remember this more than other aspects of our stay
Stayed 2 nights in Nov 2023

8/10 Good

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, would definitely stay again
Stayed 2 nights in Nov 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection, with a view!!
We had a fully renovated apartment, beautifully done. We had a couple of hiccups but they were sorted straight away, things that were beyond their control. It is in a beautiful spot, with views of the water and right opposite the Golf Club. I would highly recommend this property and we would definitely stay there again. Wendy, from housekeeping, did an excellent job. She looked at the hot water for us, lent me an airer for our washing and checked every day to see if we needed replacement items. These little things often go unappreciated but we certainly did! Thank you for a great few days.
Stayed 3 nights in Oct 2023
Response from Sherry on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exappointed room fabilous locationcellent large well
Stayed 5 nights in Oct 2023
Response from Sherry on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sherry on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Tugce

Travelled with family
Liked: Cleanliness, amenities
Gorgeous property fully renovated, clean and convenient to the beach and cafes. Kids had a great time. We will be back here
Stayed 1 night in Oct 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked view and rooms
Stayed 1 night in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with friendly staff and quality facilities. Would stay again!
Stayed 4 nights in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Lovely accommodations.
Stayed 2 nights in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Therresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good size rooms. Clean rooms and surrounding area. Close to the beach and across the road to the Golf Club. Staff were friendly. Would recommend.
Stayed 3 nights in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

8/10 Good

Richard

Stayed 1 night in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and clean rooms. Very comfortable bed. Friendly staff
Stayed 1 night in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Motel and Location
Great location and the rooms have all been updated. We had a wonderful view of the the beach. We attended a wedding and reception was at the golf club over the road
Stayed 2 nights in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Kim

Stayed 1 night in Sep 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and all facilities easily accessed.
Stayed 2 nights in Aug 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great.
Stayed 1 night in Aug 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from . on 14 Oct 2023
Hello,Thanks for staying with us and positive feedback.We look forward to see you in coming future.Thanks

8/10 Good

STEVEN

Stayed 1 night in Jul 2023
Response from Mollymook Team on 13 Aug 2023
Dear Steven, Thank you for your review! We hope you stay with us again at Mollymook Shores when you visit next.

10/10 Excellent

Leonie

Stayed 1 night in Jul 2023
Response from Mollymook Shores Team on 13 Aug 2023
Hi Leonie, Thank you for your review! We look forward to hosting you at Mollymook Shores again in the future.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room with lounge area. separate. Clean bathroom. The shower is very good.
Stayed 1 night in Jul 2023
Response from Mollymook Shores Team on 13 Aug 2023
Hey Chris,Thank you for your review. We appreciate your thoughts on our room and are pleased you were happy with it. We look forward to hosting you at Mollymook Shores again in the future.

10/10 Excellent

Samantha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay - thanks Mollymook Shores
Stayed 2 nights in Jul 2023
Response from Mollymook Shores Team on 13 Aug 2023
Hi Samantha,We're so pleased you enjoyed your stay with us! We look forward to hosting you again in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Mollymook Shores Team on 13 Aug 2023
Dear Mark,Thank you for your review. We look forward to hosting you again at Mollymook Shores in the future.

6/10 Okay

Sam

Stayed 1 night in Jun 2023
Response from Mollymook Shores Team on 13 Aug 2023
Dear Sam, Thank you for your review. We're sorry we fell short of your expectations, but look forward to hosting you again so we can try better next time.

4/10 Poor

Sam

Stayed 1 night in Jun 2023
Response from Mollymook Shores Team on 13 Aug 2023
Dear Sam,Thank you for your review. We're sorry we fell short of your expectations, but we look forward to trying again should you come visit Mollymook Shores in the future.

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location. Pleasant room
Stayed 1 night in Jun 2023
Response from Sherry on 26 June 2023
Hello,Thanks for sharing your feedback.We would love to welcome you back in coming future.Thanks

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the ocean view from the room. Stay unfortunately not as quiet this time due to inconsiderate neighbors.
Stayed 2 nights in Jun 2023
Response from Sherry on 26 June 2023
Hello,Thanks for sharing your feedback.We would love to welcome you back in coming future.Thanks

8/10 Good

Rhonda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach and club
Stayed 2 nights in Jun 2023
Response from Sherry on 26 June 2023
Hello,Thanks for sharing your feedback.We would love to welcome you back in coming future.Thanks

8/10 Good

Des J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For a traveller, after a long & busy day it was a welcome relief to arrive and stay over. The Motel is just good!
Stayed 1 night in Jun 2023
Response from Sherry on 26 June 2023
Hello,Thanks for sharing your feedback.We would love to welcome you back in coming future.Thanks