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Reviews of VELA Dhi Udon Thani

4 out of 5
VELA Dhi Udon Thani
471 Adulyadej Road, Mak Khaeng Subdistrict, Udon Thani, Udon Thani

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 1 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cholticha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choice
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows and king bed were very comfortable. Pool and deck were nice. Towels and bedding clean and nice. Need more hangers, water, creamer. Smell from toilet drain on the last two days of our stay. Daily clean finger marks from elevator buttons and clean sides before entering elevators.
Stayed 4 nights in Feb 2024

10/10 Excellent

Juthalak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เป็นโรงแรมที่ดีมาก ประทับใจตั้งแต่พนง.รับโทรศัพท์ วันเช็คอิน front desk ดูแลลูกค้าดีมาก ชื่นชมคุณพนง.ผู้ชายที่ไปเช็คอินด้วย(ลืมถามชื่อ) ห้องพักสะอาดมากๆ ห้องกว้างตกแต่งดี เตียงนอนหลับสบาย ชอบดีเทลโต๊ะกระจกกับไฟสว่าง ทำให้แต่งหน้าง่าย บรรยากาศภายในโรงแรมดี มีที่จอดรถเยอะ โรงแรมเข้าออกได้ 2 ฝั่ง อยู่ตรงที่ไม่พลุกพล่านเกิน ชอบมากกว่าโรงแรมกรุงเทพหลายๆที่
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

8/10 Good

piyada

Stayed 2 nights in Dec 2023

8/10 Good

robert

Travelled with partner
Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are lovely and the rooms are clean. Second time I stayed there in 2 weeks.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've stayed at in Udon Thani....my room was spaious, clean, modern and extremely comfortable. The staff are extremely friendly, happy, helpful and speak good English. I highly recommend staying here.
Stayed 1 night in Dec 2023

8/10 Good

Anuphan

Stayed 1 night in Dec 2023

8/10 Good

Jörgen

Stayed 2 nights in Nov 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vela Dhi is the go to Hotel in Udon Thani In house breakfast and bar and dining options are first class. A comfortable quiet sleep is assured at this hotel
Stayed 12 nights in Oct 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ultimate base for exploring Udon Thani
Everything about this hotel is 1st Class. It starts with the friendly carpark security staff, and then follows on to the reception staff. The welcome drink was a nice touch after travelling two different flights to arrive in Udon Thani. The housekeeping was first class, and finally but not forgotten the restaurant. The chefs and wait staff during the buffet breakfast made everyone feel welcomed. I appreciated being looked after by the staff, and the buffet breakfast selection was fantastic!!! I’ll be back again next year, as both the city of Udon Thani has plenty to do and see, and the hotel is located in a nice quiet part, ensuring you get a great nights sleep. The beds were extremely comfortable and the shower was hot and strong, something you appreciate when on vacation. Keep up the great work!!! I wouldn’t hesitate to recommend this hotel to family and friends, as I’m sure visitors would be extremely happy with the amenities and staff. Until we meet again, it’s bye for now😊😊🙏
Stayed 12 nights in Oct 2023

8/10 Good

jaewon

Stayed 4 nights in Sep 2023

10/10 Excellent

Dieter

Stayed 2 nights in Sep 2023

10/10 Excellent

SUKRIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lars-Göran

Stayed 2 nights in Aug 2023

10/10 Excellent

Phakchira

Stayed 2 nights in Aug 2023

8/10 Good

Tarwily

Stayed 2 nights in May 2023
Response from Nicha B. on 19 June 2023
Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams.Looking forward to having you over again. VELA Dhi Udonthani team

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the staff where amazing and attentive
Stayed 1 night in Apr 2023

8/10 Good

VUDTHICHAI

Stayed 4 nights in Mar 2023

10/10 Excellent

Louis

Stayed 1 night in Mar 2023

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I was so excited when we were greeted at the front hotel lobby by name. A very nice welcome touch. The service at this hotel is second to none. I have stayed at a few hotels in Udon Thani...this would be a top 2 hotel easily. Breakfast was very good. The bed was magic!!!!
Stayed 1 night in Jun 2022
Response from PORPOR on 26 Aug 2022
Dear Mr.JOSEPH Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams.Looking forward to having you over again. VELA Dhi Udonthani team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, shower to be improved
Everything perfect and exceeding expectations apart from the shower. The shower jet was painful, spraying water from tiny holes with very high pressure and no way to regulate it. Also the water temperature was changing without touching the tap, from cold to hot. Very difficult to enjoy even the quickest shower.
Stayed 1 night in May 2022
Response from Nicha B. on 15 May 2022
Thank you very much for giving us a complimentary review and appreciating our hospitality service your recent stay with us at VELA Dhi Udinthani! We are sincerely regret your mentioned with some point during your stay did not exceed your expectation. I shall definitely share your remarks to management team to ensure that we will try our best solution to rectify this issue. Thank you for taking the time to write about your stay, and I hope we see you again in the near future. With Regards, VELA Dhi Udonthani,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well styled rooms - hot water somewhat lacking though…
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service and friendly staff. Would definitely stay there again. Highly recommend. Got a cookie as a gift at the checkout, so sweet ☺️
Stayed 2 nights in Dec 2020
Response from VELA Dhi Udon Thani Team on 22 Dec 2020
Dear Sir/Madam Thank you for taking the time give us your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact us directly and it will be our pleasure to assist you if you have any questions or concerns. Best Regard, VELA Dhi Udon Thani Team

10/10 Excellent

pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hotel a deux pas du centre de udon literie très bonne, chambre silencieuse piscine agréable
Stayed 2 nights in Feb 2024

10/10 Excellent

tidarat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste parfait !
Pour commencer un grand merci à tout le staff de l’hôtel. Tres gentil et très compétent. Initialement arrivé le 31 decembre je devais rester que 3 nuits sur Udon Thani . J’ai finalement passé 2 semaines au Veladhi hotel . L’hôtel est vraiment très propre et calme. Restaurant chic et belle piscine. Ma chambre était nettoyé quotidiennement et elle était impeccable. Les femmes de ménage sont très consciencieuses. Les hommes à l’accueil et aux restaurants sont très impliqués dans le travail et très gentils. Et les femmes à l’accueil ou au restaurant sont toutes plus jolies les unes que les autres. Elle ont toutes ce beau sourire qui nous font tant aimer le Royaume de Siam . Je reviendrai à Udon Thani en juin et je sais deja que mes vacances seront au Veladhi hotel .
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frühstück war mal besser
Bett und rezeption sind super, Frühstück und freundlichkeit Restaurant Mitarbeiter mittelmäßig.
Stayed 7 nights in Dec 2023

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
there was no remark, iff teen dont sleep with unin douple bed, you have to pay much more, for additional extra bed. 1.000 thb. each night.nto much, i think. so iff i get asked, when i book, how old is thebchild. and i make mark: 12 years. so need show, must pay for seperate bed. i was realy disapointet, about the high extra charge. service by the way, was great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jari, Joensuu

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2023
Response from Nicha B. on 19 June 2023
Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams.Looking forward to having you over again. VELA Dhi Udonthani team

10/10 Excellent

Meinhard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernes Hotel mit sehr freundlichen und hilfsbereiten Mitarbeiterinnen und Mitarbeitern
Stayed 1 night in Jan 2023

4/10 Poor

Tsung-Huan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eines der besten, wenn nicht sogar das beste Hotel in Udon Thani. Das Personal ist sehr freundlich und hilfsbereit, der Service ist super. Das Hotel ist relativ neu und stylish, es wurde Wert auf Design gelegt. Lediglich das Frühstücksbuffet könnte umfangreicher sein, die Auswahl ist nicht sehr gross. Klare Empfehlung für Udon Thani.
Stayed 2 nights in Apr 2022
Response from Nicha B. on 15 May 2022
Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

4/10 Poor

Niphaporn

Liked: Cleanliness, amenities, property conditions & facilities
Viel zu laut! Die ganze Nacht die Klimageräte von Aussen gehört.
Stayed 1 night in Dec 2021