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Reviews of Napalai Hotel

3.5 out of 5
Napalai Hotel
572 Moo 5,Pracharaksa Road, Udonthani City Center, Udon Thani, Udon Thani

Reviews

6.6
Rating 10 - Excellent. 3 out of 34 reviews" "
Rating 8 - Good. 11 out of 34 reviews" "
Rating 6 - Okay. 15 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property Staff and facilities were perfect for us Many thanks
Stayed 4 nights in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Padapxay

Stayed 1 night in Nov 2017

8/10 Good

Victor, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely cheap for such a nice hotel
Location was great for me. Staff were fantastic though the girls behind the front counter could learn from the boys and the cleaning ladies on how to smile a little bit and make a guest feel more welcome.

6/10 Okay

VISANU

Disliked: Cleanliness, room comfort
Bad Maintenance with OLD facility.
Facility in Room is very POOR (Old & under Maintenance), Price is not Valuable and Breakfast is OK. And at night if you stay within rainy season. A Lot of Bug will come to front of your Room and under the Door have some hole then Bug will come inside. Some But is Dangerous..... Please mention about this point. (I stay with my baby 2 Years) all about this trip is BAD DREAM....

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice outside
The hotel outside around the grounds and inside are lovely. But the room i had was old out dated and needed refurbished. The bathroom and bath shower were really bad shape although they worked again needed updating.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good in the city
Good for stay one night overall good except old bathroom,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Just 1 night, value money but old hotel
Just 1 night, value money but old hotel. Lot of parking lot.

8/10 Good

steven, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With that price! Why not!
Huge hotel! Great service! Room Very nice. Highly recommend!

6/10 Okay

Verified traveller

8/10 Good

Jae Young

Liked: Staff & service
I book a budget room. If you stay alone it will be ok but with family especially kids then don't book budget room. You would feel bad. Thankfully the reception staff upgraded room to delux room. It was better. Breakfast was normal. Great thing was staff was very kind.

8/10 Good

Troy, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far out
Hotel was good but to far away from a lot of attractions so needed to get Tuk Tuks every where to get around or motor bike taxis after hours which starts to add up after a while. Overall though I wouldn't stay there again.

10/10 Excellent

sanjaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chad, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a weekend in Udon Thani
It was a nice weekend in Udon Thani. The pool was cool and big enough for swimming lengths. The room was nice. The breakfast was pretty good. The location was a bit far from many attractions though.

6/10 Okay

Dev, New York

Could be good
Hotel is oj, centrally located but even the wifi is free, there is no wifi reception on the room floors.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Looks can be deceiving.....
Found that the bathroom wan't cleaned properly upon arrival and remained that way during stay. The breakfast buffet was cold, however the freshly cooked omelet was wonderful. Wish I had stayed elsewhere.

8/10 Good

Robert, Somers, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice in Udon Thani
I saw some reviews saying that the rooms were a bit dated. I didn't find this to be true at all. My room was beautiful and very comfortable. The pool and lobby areas were excellent. If you happen to be in Udon Thani, this is a good choice. It's a mile or so from the center of town, but there's not much in the center of town. I thought the neighborhood around the hotel was good. Some nice restaurants and bars. Very convenient to the airport (I used the free shuttle).

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
average hotel
Nice hotel, little old. Slow water at high floor. Breakfast is ok

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
ชอบห้องพัก กว้างขว้าง สะอาด เงียบดี แต่ไม่มีร้านอาหาร ตอนเย็นต้องออกข้างนอก อาหารเช้าเป็นแบบอาหารไทยง่ายๆ โดยรวมดี
Stayed 2 nights in May 2019
Response from โรงแรมนภาลัย on 3 June 2019
เรียน ลูกค้าที่เคารพ ทางโรงแรมต้องขอขอบพระคูณที่ท่านสละเวลามาเขียนรีวิวให้กับทางโรงแรม ทาทงโรงแรมหวังเป็นอย่างยิ่งว่าจะได้ให้บริการแก่ท่านในอนาคตข้างหน้า

2/10 Terrible

Krister

Disliked: Cleanliness, property conditions & facilities
Nedgånget hotell på fall
Hotellet var nedgånget. Smutsiga mattor i rummet, toa dörren svårstängd, allmänt ofräscht i rummet. Genensamhets utrymmen lika slitna och ned gångna som vårt rum (delux dubbelrum) kommer inte att boka där igen
Stayed 2 nights in Jul 2017

8/10 Good

KANLAYANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ชอบค่ะ
Stayed 2 nights in Jun 2017

4/10 Poor

たかし, 東京

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
もうないでしょう
一番困ったことは、Wifiの速度が遅く接続が安定しません。 部屋の清掃も虫の死骸があったり、とても清潔とは言えません。 また、部屋清掃は夕方になっても終わっておらず、声を掛けてやっとやってもらえる有様です。 部屋のエアコンは温度調節をしても全く効きません。 ホテルの周辺にはコンビにはなく、気の利いたレストランもありません。 交通も不便です。 唯一良かったのはシャワーから熱いお湯が出るぐらいです。
Stayed 1 night in May 2017

4/10 Poor

たかし, 東京

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
もうないでしょう
一番困ったことは、Wifiの速度が遅く接続が安定しません。 部屋の清掃も虫の死骸があったり、とても清潔とは言えません。 また、部屋清掃は夕方になっても終わっておらず、声を掛けてやっとやってもらえる有様です。 部屋のエアコンは温度調節をしても全く効きません。 ホテルの周辺にはコンビにはなく、気の利いたレストランもありません。 交通も不便です。 唯一良かったのはシャワーから熱いお湯が出るぐらいです。
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Mr.petharat

Liked: Property conditions & facilities, room comfort
อาหารเช้าดีมาก
เข้าพัก ซื้อห้องเพิ่ม พร้อมอาหารเช้า เมื่อถึงเวลาเช้า พนักงานห้องอาหารให้จ่ายอีก ต้องคุยกัน และให้ไปเช็คที่เคาน์เตอร์ พนักงานจึงเข้าใจ

6/10 Okay

Anuchart

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Wir waren in dem Hotel schon häufiger, da wir manchmal in Udon Thani zu tun haben. Der große Schuppen hat sicher seine beste Zeit hinter sich, ist aber immer noch ganz reizvoll: große Empfangshalle, großer und grds. auch schöner Pool. Die Disco kennen wir noch als Disco, ist heute natürlich auch ein Club, how ever, auch heute noch einer der großen Anziehungspunkte für das junge Volk aus der Gegend und auch während der Woche meistens rappelvoll. Uns stört primär der alte, heruntergekommene Teppichboden in den Zimmer. Wäre das nicht, würde ich dem Laden glatt einen Stern mehr geben. Personal wie meistens im Isan sehr nett, höflich, hilfsbereit. Nick

6/10 Okay

JINI, KOREA

Liked: Staff & service
Disliked: Property conditions & facilities
공항에서 가까운 저렴한 호텔
저렴한 가격대에 하룻밤 쉬어 갈 수 있는 곳 시설은 오래되었지만. 로비나 호텔의 첫 인상은 괜찮았다. 조식은 괜찮은 !! 공항이 가깝고. 쇼핑몰등의 인접성이 좋았어요

6/10 Okay

JINI, KOREA

Liked: Staff & service
Disliked: Property conditions & facilities
저렴한 가격대에 하룻밤 쉬어 갈 수 있는 곳
시설은 오래되었지만. 가격은 저렴한편이니 하룻밤 쉬기에는 나쁘지는 않았다. 로비나 조식은 괜찮은 편이다. 2층의 빠나. 옆건물 혹은 주변에서 간단하게 저녁을 하거나 맥주를 마시기에 괜찮다

6/10 Okay

Steffen, Ludwigshafen/Germany

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
altes Hotel mit Charme
Hotel ist alt, Renovierung erforderlich. Badewanne ist nicht mehr zeitgemäß. Täglich Tagungen und andere Veranstaltungen, dadurch WLAN tagsüber überlastet. Großer angenehm kühler Pool. Für Kurzaufenthalte aber gut geeignet. Frühstück und andere Möglichkeiten zum Essen in der Umgebung (Innenstadt mit Tucktuck)

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
โรงแรมเก่า แต่สะอาด กลางคืนเสียงจากผับด้านล่างดังมาก

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ควรปรับปรุง
โรงแรมค่อนข้างเก่าขาดการดูแล มีมดในห้องน้ำเป็นจำนวนมากในคืนแรก จึงทำการได้เปลี่ยนห้อง อินเตอร์เน็ต ใช้ได้แค่นอกห้อง ในห้องไม่มีสัณญาณ พนักงานทำความสะอาด ทำความสะอาดไม่ ดีพอ

10/10 Excellent

LI-SUI, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
放下世俗煩惱的飯店
讓心情放鬆,停下腳步清鬆清鬆的飯店,非常好