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Reviews of Parador De Tui Pontevedra

4 out of 5
Parador De Tui Pontevedra
Avda. De Portugal, S/n, Tui, Pontevedra

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 76 reviews" "
Rating 8 - Good. 16 out of 76 reviews" "
Rating 6 - Okay. 7 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALAIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Nice town, easy to walk, beautiful views.
Stayed 1 night in Mar 2024
Response from Parador de Tui on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

RODRIGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!! Nice and quite!!! Awesome staff!!!
Stayed 1 night in Oct 2023
Response from Parador de Tui on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rui

Stayed 1 night in Oct 2023
Response from Parador de Tui on 31 Dec 2023
Thank for staying with us. We appreciate your feedback!

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was noisy with children. Shower was nice
Stayed 1 night in Aug 2023
Response from Parador de Tui on 1 Sept 2023
We would like to apologise for the disruption that you experienced during your stay and we deeply regret the inconvenience that this caused you.The management team have taken note of your comments and, as a result, we are planning to implement new measures that will allow us to offer you a better experience with Paradores.

8/10 Good

Yelena

Stayed 1 night in May 2023
Response from Parador de Tui on 1 July 2023
Gracias por su alta puntuación. Su opinión nos anima a seguir trabajando en la misma línea. Gracias por elegirnos.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Parador de Tui on 11 May 2023
Gracias por sus comentarios, su opinión nos anima a seguir trabajando en la misma línea.

10/10 Excellent

Cesar

Stayed 2 nights in Dec 2022

10/10 Excellent

Taoufik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend this place. Excellent service, friendly staff, nice location, clean room with amenities. The little thing that made it special is that when they saw that I had to leave very early and that I will miss the included breakfast, they spontaneously offered to prepare a light sandwich with water and fruits, and the sandwich was ready in my room in the evening. Thanks
Stayed 1 night in Dec 2022
Response from Parador de Tui on 11 Dec 2022
Receiving positive feedback such as yours gives us great satisfaction.We hope to welcome you back to one of our hotels and restaurants. We will be delighted to see you again soon!

10/10 Excellent

Marta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Parador de Tui on 11 Dec 2022
Muchas gracias por su puntuación.Estaremos encantados de volver a recibirle.

8/10 Good

Lopez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Parador de Tui on 31 Jan 2022
Gracias por valorar su estancia con nosotros, su opinión nos ayuda a mejorar nuestros servicios.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What more to say? It’s a Parador. The service is excellent the breakfast is delicious.
Stayed 1 night in Nov 2021
Response from Parador de Tui on 1 Dec 2021
Thanks for staying here! Your opinion is very important for us.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town River View
Stayed 2 nights in Sep 2021
Response from Parador de Tui on 29 Sept 2021
Su opinión es importante para nosotros y nos ayuda a seguir mejorando. Gracias por elegirnos.

6/10 Okay

Jay

Stayed 1 night in Jun 2021
Response from Parador de Tui on 3 Aug 2021
Esperamos que su estancia con nosotros fuera agradable y estaremos encantados de recibirle en un futuro.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual high Parador standards!
Especially helpful and friendly staff. As usual, our stay at a parador was fantastic
Stayed 1 night in Aug 2020
Response from Paula Simes on 6 Aug 2020
Thanks for your comments, we work hard everyday for you have a good stay with us.

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Parador de Tui on 30 Dec 2019
Muchas gracias por su alta puntuación. Estaremos encantados de recibirle pronto. Gracias por elegirnos.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Parador de Tui on 18 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Parador de Tui on 18 Nov 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Hélio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and pleasant property. Excellent customer relationship management, as expected.
Stayed 4 nights in Aug 2019

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Parador de Tui on 13 June 2019
Muchas gracias por su alta puntuación. Esperamos recibirle en un futuro. Reciba un cordial saludo,

10/10 Excellent

Surfbetty, Madison,WI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel just on the outskirts of town. Easy access to historical Tui and just a short walk over the bridge to Valença.
Stayed 1 night in Mar 2019
Response from Parador de Tui on 27 Mar 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Parador de Tui on 3 May 2019
Gracias por su alta puntuación. Esperamos recibirle en un futuro.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice employees. Rugs and couch in room looked really old.
Stayed 2 nights in Jun 2018
Response from Francisco Plaza Prado on 10 July 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Joanne, Arlington, Virginia

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely setting, less than thoughtful staff.
Lovely setting in old palace with nicely modernized rooms. The pool, however, was NOT easily accessible. It required climbing down (and then up) over 5-stories of garden stairs and then walking 100 yards to the "free-fire zone" pool -- totally in full sun -- where there were no tables, chairs, lounges, nor umbrellas. When we abandoned our effort to take that miserable hike, the staff failed to inform us nor offer to open a "hidden" gate so we could drive down the hill to the pool. It was an extremely hot day and we really wanted a swim. When we later learned of the one other option to get down to the pool, they were closing it and the staff just shrugged and said "oh well". Pool hours were too limited -- 11am until 8 pm -- considering they did not have any staff on duty there. As we found in most Parador hotels, staff are not ready to offer options nor think creatively to solve minor problems. They seem to be on the job just to process you through your stay.
Stayed 1 night in Jun 2017
Response from Dpto. de Recepción - Parador de Tui on 7 Aug 2017
Dear Joanne, It is important for us to learn from your experience so we can improve the quality of our services for guests. On behalf of the team at the Parador as well as on my own behalf, I would like to apologise for the disruption that you experienced during your stay and we deeply regret the inconvenience that this caused you. The reception team have taken note of your comments and, as a result, we are planning to implement new measures that will allow us to offer you a better experience with Paradores. Again, we appreciate you taking the time to inform us of the events that occurred during your stay. Please do not hesitate to contact us should you require any other information. Yours sincerely,

8/10 Good

Myoung

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was classy. The room was big and comfortable. It was a little away from the town center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great except for the fact that we, as a big group could not eat from the menu, as it would have taken too long to prepare the food. We had to settle for what they could offer a group of 17.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only reason everything wasn't 5 star was the hotel was having an issue with air conditioning in the entire hotel. The staff said they were waiting for maintenance to fix it. The staff was always friendly.

10/10 Excellent

Tenille, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
This is my second time there and I love the setting. You have beautiful views of the Minho and can easily walk across to Portugal to explore the fortress. It is a peaceful place.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Eduardo Bertuccio Orsini

Liked: Cleanliness, staff & service, room comfort
Marvellous corner of Iberia
Perched on the border between Spoain and Portugal, midway between Tuy in Spain and Valenca in Portugal, this is a magical place and the hotel has all the style and courtesy one would expect in a parador. The pool area does need to be smartened up, as there are extensive gardens and they could be made to look much neater. The food was very good.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Parador de Tui on 31 Dec 2023
Thank for staying with us. We appreciate your feedback!

10/10 Excellent

rocio

Stayed 1 night in Oct 2023
Response from Parador de Tui on 31 Dec 2023
Thank for staying with us. We appreciate your feedback!

10/10 Excellent

Edgardo

Stayed 1 night in Sep 2023

10/10 Excellent

Luis Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad absoluta
El tiempo no estuvo bien pero el lugar es una buena plataforma de salida para pasar a Valença, ir a Vilanova de Cerveira y a Camhina o hacer una jornada de la ruta portuguesa De Santiago desde la Guardia hasta Baiona
Stayed 4 nights in Jun 2022
Response from Parador de Tui on 14 July 2022
Nos alegra saber que ha disfrutado de su estancia en nuestro Parador. Gracias por elegirnos.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de primera! Los alrededores espectaculares y la habitación muy hermosa! El único problema fue que no tuvimos aire acondicionado
Stayed 4 nights in May 2022
Response from Parador de Tui on 16 June 2022
Agradecemos que comparta su opinión y le pedimos disculpas por la avería sufrida con el aire acondicionado. El problema ha sido resuelto a la mayor brevedad posible pero igualmente ha sido un inconveniente. Gracias por elegir Paradores.

6/10 Okay

PATRICIA

Stayed 1 night in May 2022
Response from Parador de Tui on 2 June 2022
Nos alegra saber que ha disfrutado de su estancia en nuestro pequeño Parador. Gracias por elegirnos.

10/10 Excellent

maria guadalupe orozco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso El parador….
Stayed 1 night in May 2022
Response from Parador de Tui on 16 June 2022
Gracias por sus amables palabras su opinión nos anima a seguir trabajando en la misma línea.

10/10 Excellent

LUIS ROBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La calidad del servicio de todo el Personal . El Personal de Recepcion siempre dispuesto a orientar a los huespedes. Merecen tambien Felicitaciones las chicas que dan servicio en el Comedor , Elena & Rocio.
Stayed 2 nights in Apr 2022
Response from Parador de Tui on 10 May 2022
Muchísimas gracias por sus amables palabras hacia el personal. Sus comentarios nos animan a seguir trabajando en la misma línea. Gracias por elegirnos.

8/10 Good

Santiago

Stayed 1 night in Apr 2022
Response from Parador de Tui on 10 Apr 2022
Gracias por su alta puntuación, nos alegra saber que ha disfrutado de su estancia con nosotros.

10/10 Excellent

Jeanett

Stayed 1 night in Sep 2021
Response from Parador de Tui on 23 Sept 2021
Su opinión es importante para nosotros y nos anima a seguir trabajando en la misma línea. Gracias por elegir Paradores.

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Parador de Tui on 3 Aug 2021
Gracias por calificar su estancia con una puntuación de 10, que nos anima a seguir trabajando en la misma línea.

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O que se espera de um Parador. Condições, simpatia e localização de excelência.
Stayed 1 night in Apr 2021
Response from Parador de Tui on 16 June 2021
Su opinión nos anima a seguir trabajando en la misma línea. Gracias por elegir Paradores.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno estaba muy rico, mucha variedad y muy organizado.
Stayed 1 night in Mar 2021
Response from Parador de Tui on 23 Mar 2021
Nos alegra que haya disfrutado de nuestro servicio de desayunos. Gracias por elegir Paradores!

10/10 Excellent

Eudaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Parador de Tui on 29 Dec 2020
Gracias por su alta puntuación, su opinión nos anima a seguir trabajando en la misma línea. Estaremos encantados de volver a recibirle pronto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Parador de Tui on 7 Nov 2020
Su opinión es importante para nosotros. Gracias por elegir Paradores.

10/10 Excellent

Conxita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias por todo
El sitio, las vistas, el paseo por las orillas del rio hasta Tui, los alrededores, todo ha sido fantastico, asi como la atención del personal del Parador. Totalmente recomendable
Stayed 2 nights in Oct 2020
Response from Parador de Tui on 19 Oct 2020
Nuestro entorno es lo más valorado por nuestros clientes y nos alegra que haya disfrutado del mismo. Gracias por elegirnos!

10/10 Excellent

VICENTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífica estancia. Atención exquisita.
Stayed 3 nights in Sep 2020
Response from Parador de Tui on 21 Sept 2020
Agradecemos la alta nota que nos ha dado que nos anima a seguir trabajando en la misma línea. Gracias por elegir Paradores.

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente relación calidad-precio. Buen desayuno, limpieza y entorno. A mejorar: La variedad de la carta del restuarante para cenar
Stayed 3 nights in Jul 2020
Response from Parador de Tui on 27 July 2020
Agradecemos sus comentarios positivos que nos animan a seguir trabajando en la misma línea. Con relación a la variedad de nuestro restaurante, el mismo se incluye dentro de la categoría 'Enxebre' con platos más sencillos y para compartir, cuya oferta es más limitada si la comparamos con la de otros restaurantes de la red. Gracias por elegir Paradores.

10/10 Excellent

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Parador de Tui on 27 Nov 2019
Nos alegra que haya disfrutado de su estancia con nosotros. Gracias por elegirnos.

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Parador de Tui on 22 July 2019
Nos alegra que haya disfrutado de su estancia con nosotros. Gracias por elegir Paradores.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Parador de Tui on 12 June 2019
Nos alegra que haya disfrutado de su estancia con nosotros. Gracias por elegir Paradores.