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Reviews of Amoa Resort Savaii

3.5 out of 5
Amoa Resort Savaii
Siufaga, Savaii, Tuasivi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 65 reviews" "
Rating 8 - Good. 14 out of 65 reviews" "
Rating 6 - Okay. 2 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Hena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Upon arrival, I was greeted by a staff member named Helen. She was pleasant to deal with. Prior to checking in, I had spoken to a staff member named Olivia over the phone twice and everything seemed to be going well. While in our room, we were informed by Helen that Olivia had booked another room for us and told us we could move. When asked if there was an extra charge, we were informed there wasn’t, thus we moved rooms. The room appeared clean and comfortable but there were a lot of bed bugs. We had streaks of blood where our legs were when we woke up from the bed bugs – we were really itchy when trying to go to bed. When we were checking out, we were surprised and informed that there was an extra charge due to the room change despite staff failing to inform us of this. The charge was almost 300 Samoan tala and when we told Olivia we should’ve been informed the night before and that this is staff’s mistake because they failed to provide us with this information the staff who made the change seemed dismissive and we still had to pay. Wouldn’t recommend if you want to sleep comfortably and to leave without paying extra charges without being told prior.
Stayed 2 nights in May 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the “open to the sky” shower with a big rain head fitting. The room was spacious with comfortable beds. The staff were amazing & really friendly and respectful. They use local produce really well. Wifi is complimentary in the Reception area but SAT20 per day otherwise. The pool area is beautiful and has its own “swimup” bar
Stayed 2 nights in May 2024

10/10 Excellent

Maureen, Rowville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accomodation and the service was excellent. The staff always had a smile on like it was part of their uniform and ready to help attitude, they were such beautiful and amazing people. The buffet breakfast which was part of the package was for me very good and filling with all local and traditional dishes. The room we stayed in was good, the only downfall was no sugar and not enough coffee but that was not a issue.
Stayed 2 nights in Apr 2024

10/10 Excellent

brittny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole resort was super clean, friendliest staff, beach across the road was stunning, really big rooms with lovely open showers. Highly recommend.
Stayed 3 nights in Apr 2024

6/10 Okay

Julie

Travelled with family
Disliked: Property conditions & facilities
This place is pretty average
Stayed 1 night in Apr 2024

10/10 Excellent

Pulusi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly n curtious with a big smile
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and correctly priced for the level of finishes and decor. The lava rock outdoor shower worked well and was pleasant to use with by day or night. The stag were kk d and attentive. The only thing I object to is the additional charge for internet service for each day of my stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leeward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Our room was spacious and well kept. The food options were great. Overall, we loved our stay and we’re definitely coming back.
Stayed 5 nights in Mar 2024

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

William John, Sintra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is good value for money in terms of the accommodation. The restaurant food is expensive, but there are really no other options; in addition, the internet was not functioning during our stay of a week, but we bought an inexpensive Vodaphone SIM card at the nearby post office. The lush vegetation is wonderful on the island of Savai'i, but the best thing about our stay was the Samoan people, which includes the staff. People on the island are so friendly and helpful seemingly almost without exception. The staff of the Savaí were really helpful and friendly too. I would especially like to thank Joe for his friendly and helpful attitude toward us, which we greatly appreciated. What will remain uppermost in my mind is the friendly and engaging personalities of the Samoan people. This is th real strength of Samoa as a nation.
Stayed 7 nights in Mar 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely had an amazing time Amos resort. Staff were amazing, the food was amazing! Will definitely highly recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Theresa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing! Rooms were beautiful and clean! Staff were very friendly. Needed towels and staff ensured our request was met asap. Had an aqesome time here. Will definitely make this a MUST on our next trip.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tauvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Tagilima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place to stay. Perfect distance from the city. However, wish they had a phone in the rooms to be able to contact reception, kitchen or housekeeping for assistance with ordering food especially after a tiring day and just want to eat in or needing extra bathroom products like towels or toilet paper especially after hours. Also there were no options for washing to be done as we were sent down the laundry mat to complete our own washing. We had to keep walking up to reception to ask for simple things when a call by phone like many other hotels would suffice. Could do with a better band or just a young vibe during dinner time. Besides the things mentioned above. Amoa is a beautiful place to stay. If they can fix the little things it would be a great boost for their hospitality service and the best place to stay. Looking forward to seeing growth.
Stayed 5 nights in Jan 2024

8/10 Good

Ray

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff. clean and beautiful ocean view. There is no beach here but waterfront access and private, We swam in the ocean every day.. They have a waterfront access that they maintain its is clean and private quiet and peaceful. we will definately stay here again when visiting Savaii.
Stayed 1 night in Jan 2024

10/10 Excellent

Siatua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Soosemea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service, my children enjoyed themselves even though it was only for a short stay, most definitely be back and stay for a bit longer when we visit Savaii again. Thank you you for your service Amoa.
Stayed 1 night in Jan 2024

10/10 Excellent

Peniamina

Stayed 3 nights in Dec 2023

8/10 Good

Jeremiah

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Isireli

Stayed 1 night in Dec 2023

10/10 Excellent

Joan

Friendly and very nice services. Got everything we need and more
Stayed 1 night in Dec 2023

10/10 Excellent

vendella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time there! Best customer service! Everyone was so welcoming and so very kind. The bed was comfortable and the room was clean. We love love it there! Wish we could stay longer! Felt like home ❤️
Stayed 2 nights in Nov 2023

10/10 Excellent

Nisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff they are very helpful, always smiling.. the rooms are very spacious aswell so clean love the outdoor showers (private), my partner proposed to me there and when i tell you how kind and generous the staff is that they helped him with everything it literally put me to tears! It was a birthday celebration turned to proposal, they made our table look soo beautiful to the floor, to an amazing band, Amoa resort is a MUST to stay at I PROMISE YOU WILL NOT REGRET IT!! amazing experience,. THANK YOU AMOA.. definitely be back
Stayed 2 nights in Dec 2023

10/10 Excellent

Fa

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

vendella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was wonderful! Everyone was so welcoming! The food was the best!
Stayed 1 night in Dec 2023

4/10 Poor

Phoebe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our stay at Amoa Resort entailed a roller coaster of emotions. Upon arrival, we were rather peckish & thought we’d treat ourselves to a nibble from the restaurant. We got a pizza which had hairs buried so deep underneath the cheese it had nearly fossilised. If I was an archeologist, I would predict this hair to have been at least a year old. Disgusting. We then went back to our room to find our data access had been blocked. You had to pay $15 per head for access to their wifi. That is some evil knieval planning. The wifi we then bought was so slow it was like they got the modem out of a weetbix box. We then went to the pool to cool off. Unfortunately this was off the cards as the pool was warmer than a spa and it had so many dead bugs floating it, it looked like a spiders cereal bowl. Please do better.
Stayed 1 night in Nov 2023

2/10 Terrible

kenorah

Stayed 5 nights in Nov 2023

10/10 Excellent

Dawn

Travelled with group
Lovely resort with a great pool and grounds. Excellent air conditioning in each bungalow. They bent over backward to help us with our special requests.
Stayed 1 night in Nov 2023

10/10 Excellent

Teneesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful from the rooms to the outside entertainment area the staff are friendly and helpful
Stayed 1 night in Oct 2023

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Lovely facilities. Good swimming in the sea. Fresh food on the menu. Good entertainment.
Stayed 3 nights in Oct 2023

8/10 Good

August

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful resort lovely setup but options of local drinks wasn't available even with all the fruits in Samoa they only offered banana tropical smoothie
Stayed 3 nights in Sep 2023

6/10 Okay

Penematafele, Kirkland

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I was a bit disappointed with my experience. I supposed I was expecting more than what I got. The food options were limited and to top it off a number of dishes were not available, and the food portions were small. Also, when I requested for towels, I was consistently questioned why I needed the number of towels I was asking for. This was a bit odd. Nevertheless, the property was cleaned and so were the rooms. Overall, this was an average experience, but it could have been so much more.
Stayed 1 night in Sep 2023

8/10 Good

Sieni

Liked: Cleanliness, staff & service, property conditions & facilities
This resort has to be one of the best in terms of facilities and cleanliness. Food was ok but overall experience was amazing. Almost forgot they had a live band at night that was just icing on the cake💙
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing resort to holiday, staff very friendly and accommodating, shower was an absolute highlight
Stayed 3 nights in Aug 2023

8/10 Good

Thomas, Shoreham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classic tropical resort: gardens, coconut palms, pool and tranquil setting. Large rooms, with very comfortable beds. As throughout Samoa, very friendly and accommodating staff always happy to help. Found a flat tyre on my rental after driving the coast - I had barely got the spare out before three of the staff took over the job and had it changed. Property shows some signs of wear in outdoor furniture and pool deck, but all quite normal for a tropical setting. And everything functional and fun. The disused pool bar seems forlorn...a relic of times past for all of us?
Stayed 2 nights in Jul 2023

10/10 Excellent

Eseta

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2023

8/10 Good

Richard Carl

Stayed 1 night in Jun 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and facilities were fantastic. We were glad we had a car. The beach is actually across the road and was usually a little choppy so we drove up north everyday for calmer waters. It was however a beautiful blue water and had a stunning sunrise. We would definitely recommend this property. Also had really good entertainment most nights at dinner. A really nice touch.
Stayed 2 nights in May 2023

10/10 Excellent

Kiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST Resort on Savai'i
I spend enough time on Savai'i to consider myself a local, so take it from me when I say that Amoa Resort is the BEST of the resort-style accommodations available on the island. We had a delightful 2-night getaway and enjoyed the facilities, the air-conditioning, AND the 5-star restaurant. One of my favorite details was the (private) outdoor shower connected to our villa. There's something special about showering under a big open blue sky. Was disappointed that the pool was being 'serviced' during our stay so we weren't able to swim at all! Hopes that this could be done during nighttime hours when the pool is already closed in the future to prevent the disappointment for future guests!
Stayed 2 nights in Mar 2020
Response from Elisabeth on 24 Mar 2020
Thank you for staying again with us at Amoa Resort Savaii. We hope you enjoyed your stay and will return to us again in the near future. Faafetai from Team Amoa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Elisabeth on 5 Jan 2020
Faafetai & Thank you for staying with us. We wish you a wonderful return home and hope to have you stay with us again soon. Safe travels from Team Amoa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is the best in Savaii. Hot water included. WIFI not included with room which was a downer. Air con was the best! Staff is very friendly and always helpful
Stayed 5 nights in Dec 2018

8/10 Good

Maina, San Francisco, California UNITED STATES OF AMERICA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and location is great! Food was really good too but it took way too long to prepare every meal we ordered... it took 1/2 hour to 45mins after ordering food to get it which to Americans is unacceptable... the waitresses were nice but if you are going to work at a resort like this they have to have better social and communication skills... I prefer to speak English and the staff weren’t too sure of what I was asking for when I spoke to them...Staff or personnel is in great need of training for the hotel/restaurant industry.
Stayed 3 nights in Nov 2018

10/10 Excellent

Sue, Shellharbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place beautiful staff loved the outdoor shower we will definitely be back
Stayed 4 nights in Oct 2018
Response from Elisabeth on 24 Oct 2018
Thank you for your review, we are so glad you enjoyed your stay. Hope to see you again soon at Amoa Resort Savaii.

10/10 Excellent

Maria, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise by the beach
Amoa Resort was superb, excellent service, professional and friendly staff, top quality food and sublime cocktails to remember.
Stayed 6 nights in Sep 2018
Response from Elisabeth on 24 Oct 2018
Thank you for your review, we are so glad you enjoyed your stay. Hope to see you again soon at Amoa Resort Savaii.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Savai'i
Our group of 5 stayed in 2 rooms at the Amoa for 3 days in July 2018 and absolutely loved it. The rooms are huge and tastefully decorated and have a separate seating area inside each room as well as on an outside patio area. The rooms also have an outdoor rainhead shower which is a unique and tasteful touch. The resort only has about 12 rooms and they’re all detached bungalows arranged around the central pool area. The resort has a nice pool area but they’ve also developed the beach frontage across the road where you can use their kayaks (we saw a couple of turtles), snorkel (which is OK but not the best in Samoa), swim and jump off their wharf. Food was great and reasonably priced compared to similar places. We found the staff amazingly friendly – special shout-out to all the staff but especially Leti who remembered all our names from the first meeting and was happy to answer all our questions about everything Samoan.
Stayed 2 nights in Jul 2018
Response from Elisabeth on 26 Aug 2018
Talofa David, Thank you so much we love your review. We hope you will stay all again with us soon. Safe travels from Team Amoa

10/10 Excellent

Hayley, Hawke's Bay, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful resort. Rooms are amazing. Pool is beautiful. No need to leave the grounds for anything apart from to purchase splits for your duty free drinks! Staff memorised our names from the moment we checked in. Food was lovely, restaurant and bar service was great.
Stayed 2 nights in Jul 2018
Response from Elisabeth on 23 July 2018
Talofa Haley, thank you for your excellent review. We hope you will return to stay with us again soon. Faafetai and safe travels, Team Amoa.

10/10 Excellent

Jo, Christchurch, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot and good snorkelling
Really beautiful spot with great snorkelling. The staff were exceptionally friendly and welcoming. The little bungalows were charming and had an really cool outdoor shower. Overall a really great experience.
Stayed 1 night in Jun 2018
Response from Elisabeth on 20 June 2018
Talofa Jo, thank you kindly for your excellent review. We will be sharing with our team. We hope you will return to stay at Amoa Resort again soon. Faafetai

8/10 Good

Richard, Auckland

Liked: Staff & service, room comfort
Nice place to stay
Staff, meals were great. No Wifi was disappointing, especially for a 5star hotel. TV reception Poor. The Shower was outside, which is OK, but the door was broken. Don’t think it deserves 5 star. Booked through Expedia, Quoted in NZ$, but when checking out, charged in US$. I showed booking that confirmed NZ$, but there was no way they would accept it. Strongly suggest that room costs are firmed up early, or prepay.
Stayed 2 nights in Apr 2018
Response from Elisabeth on 19 May 2018
Talofa Richard, Thank you for reviewing your stay with us at Amoa Resort. We do thank you for commending our staff and meals. Please accept our sincere apologies for the shortfalls you experienced during your stay including no access to WiFi and TV good reception. We unfortunately we still have a wee while to go when it comes to internet & TV connections in Samoa as we are not yet able to offer at the standard of more advanced countries. WiFi is available at the hotel via a Hotspot provided by a local provider at a fee and tv reception is at the best we can provide if you should wish to catch up on TV whilst you are on holiday. We are promoted as a self rated 4 star because of the facilities/amenities we offer. Regarding the rate we have put this concern to Expedia as USD is the currency as to which they use for all bookings made for hotels in Samoa. As yet WST is not a currency you can book in. Im told their website notifies you the customer of this when you book that its converted from USD to your local currency however at time of booking the USD amount confirmed at booking is then converted to our local currency. Im afraid we dont receive any details from Expedia of your rate other than USD from booking confirmation to check out. Your comments will surely be helpful in improving what we offer and hope that you will be able to try us again in the future. Faafetai and Safe Travels

10/10 Excellent

Sarah, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience for parents with children
This was an amazing hotel with friendly and accomodating staff. My family enjoyed the hospitality and the service provided. The facility was immaculate and the scenery breathtaking.
Stayed 4 nights in Mar 2018
Response from Elisabeth on 2 Apr 2018
Talofa Sarah, Thank you for your excellent review our team will be delighted. We hope to have you and your family stay with us again soon.