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The guest room we were staying in is in the renovated part of the hotel, which is otherwise historical and it feels it. The room is connected to a public verandah (also connected to a conference room and another guest room) and it was nice to just sit there watching the street below when nobody else was there. The room is on the main street of this small town and is close to the train station but soundproofing is surprisingly good.
Very friendly and helpful staff. Excellent cleanliness throughout the whole facility. Room was a little small but had everything we needed. Bed was comfortable and good soundproofing from the rest of the facility. Some outside noise from the street and a late night train but all acceptable.
Everything was so good since we checked in room was clean and perfect for us looking forward to visit tuakau hotel again and will definitely recommend to others
Was a pleasure staying here. On arrival they informed us the restaurant/bar was having live music and we could move room if wanted. We chose not to and had no problems with the sound from below our room. If ever passing through again would definitely stay.
The room was cleaned and drink items replenished daily during my one week’s stay at the hotel. The hotel is well located, close to Supervalue supermarket, and food outlets like fish & chips, 2 pizza eateries, and Western, Japanese Sushi & Thai cuisine outlets. A 24/7 fitness gym is also close by
Nice old building and tasteful decor. Comfortable room if not a bit noisy from road and railway. Food not great
Neil
Stayed 1 night in Mar 2023
2/10 Terrible
Terrence
3 Mar 2023
Terrence
Stayed 1 night in Feb 2023
Response from Catherine on 11 Mar 2023
Hi Terrence, we are deeply concerned that you have had a bad experience during your stay with us. Please could you provide some more information on why you have not had a pleasurable stay, so we can rectify the situation and ensure it does not happen again?
Lovely remodeled historic hotel with clean, beautiful baths and amenities. Unfortunately, area near hotel is rather noisy due to bar in hotel, quick shops across street. Trains are regular throughout the night, but less disturbing than the street noise from motorcycles, rowdy persons on street, etc.
Good sized room with comfortable king bed. Good water pressure in shower. Clean, neat and tidy for a one-night stay. Victorian feel around the hotel. There is a bar downstairs so not sure on the noise levels through the evening as we were at a wedding, but location was quiet from when we returned and had a great sleep with no disruptions. I would stay again.
Terrible place to stay, terrible area, would never stay there again
Warren
Stayed 1 night in Nov 2022
Response from Tasha on 5 Nov 2022
Hi Warren,Thank you for you feedback. A bit surprising as this was your 7th stay with us, and the room was bigger than what the company usually pays for. I am sorry to hear we did not meet your expectations.Kind Regards
Beautiful country hotel that's been restored to a high level of comfort. We stayed last minute while travelling from Corimandel through to Bay of Islands. Late arrival and no problem with collecting keys from the pub part of the hotel - staff super friendly, and dinner at the pub was delicious. Local cafes available for early breakfast next morning (breakfast not available at hotel until around 10ish from memory - downstairs in the pub area). Pleasantly surprised by this last minute booking in a country hotel - only one issue with the hot water taking forever to come through in the shower - not sure if that's normal? Maybe turn shower on 5 minutes before you need to get in, but otherwise a wonderful stay.
John
Stayed 1 night in May 2022
Response from Tasha on 18 June 2022
Hi John,
Thank you for the great review and feedback. The taps unfortunately do need to run a bit longer during winter.
We hope to see back soon
Kind Regards
The hotel is in excellent condition and well presented. We liked the security aspect that you had to swipe in to the main accommodation part. This hotel could have been anywhete in the world as a quaint country hotel.
Nice room very comfortable but we asked for a cot and didn’t have one provided and couldn’t organise one as we checked in late. Meant for a long night with baby