Standard Double Room, 2 Double Beds, Non Smoking

Reviews of EconoLodge Downtown Toronto

2 out of 5
EconoLodge Downtown Toronto
335 Jarvis Street, Toronto, ON

Reviews

6.8
Rating 10 - Excellent. 142 out of 969 reviews" "
Rating 8 - Good. 331 out of 969 reviews" "
Rating 6 - Okay. 296 out of 969 reviews" "
Rating 4 - Poor. 126 out of 969 reviews" "
Rating 2 - Terrible. 74 out of 969 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020
Response from SM on 19 June 2020
Thank you for rating your stay at the EconoLodge. We would love to learn more about your experience so we can continue to improve on the aspects that matter most to our guests. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from SM on 8 June 2020
Thank you for your perfect rating of the EconoLodge Downtown Toronto! We look forward to seeing you again in the future so we can provide you with another fantastic stay at our hotel!

6/10 Okay

Verified traveller

Business traveller
Hotel was undergoing renovations so they transferred my reservation to the St James Hotel at 26 Gerrard St E. This hotel was excellent. Would stay there again. Not sure about Econolodge. Hence the OK ratings.
Stayed 2 nights in Apr 2020
Response from SM on 5 May 2020
Thank you for your review of the EconoLodge. We are happy to hear we were able to assist you in obtaining another room. We hope you give us a try on your next visit to Toronto!

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from SM on 17 Mar 2020
Hi Mike, Thank you for rating your stay at the Econo Lodge Inn & Suites! We look forward to seeing you again in the future so we can provide you with another fantastic stay at our hotel!

6/10 Okay

TA, Calgary

Business traveller
Liked: Property conditions & facilities
There’s no elevator, but it’s no problem.
Stayed 2 nights in Mar 2020
Response from Front Desk on 12 Mar 2020
Thanks for staying with us and sharing your experience. We appreciate your review. Thanks again.

10/10 Excellent

Iyanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Small Hotel
We booked a couple days before for a last minute trip. It was exactly what was expected for the price, very clean and decent location everything was a short Uber ride away from the hotel. Would come here again without an issue.
Stayed 2 nights in Mar 2020
Response from SM on 10 Mar 2020
Hi Iyanna, We appreciate you taking the time to review your stay at the Econo Lodge Inn & Suites. It is so nice to hear we were able to provide you with a perfect last minute trip! See you soon!

10/10 Excellent

Rob, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room. Great location and value for your money.
Stayed 1 night in Mar 2020
Response from SM on 9 Mar 2020
Hi Rob, Thank you for your perfect rating and review of the Econo Lodge! We strive to provide a full-value experience for all of our guests and are delighted to hear we succeeded. We would love to see you again in the future so we can provide you with another fantastic stay at our hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything with the hotel was good . I would stay here again when I a am in Toronto
Stayed 2 nights in Mar 2020
Response from Jacob on 4 Mar 2020
Thank you for rating your stay at the Econo Lodge Inn & Suites! We look forward to seeing you again!

10/10 Excellent

JG, Sudbury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and stag are always friendly and helpful
Stayed 1 night in Feb 2020
Response from SM on 28 Feb 2020
Hi JG, Thank you for your perfect rating and review! We are so pleased to hear you enjoyed your stay at the Econo Lodge Inn & Suites. We aim to provide exemplary customer service and are so happy to hear you felt comfortable at our property. We do hope you will stay with us again on your next visit to the area. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from SM on 25 Feb 2020
Thank you for the 5 star rating! See you at the Econo Lodge Inn & Suites again soon!

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2020
Response from SM on 23 Feb 2020
Thank you for rating your stay at the Econo Lodge Inn & Suites! We look forward to seeing you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel was very cozy and clean. A great breakfast in the morning and the staff were really nice and helpful. If I ever go back to Toronto I will stay there again.
Stayed 4 nights in Feb 2020
Response from SM on 23 Feb 2020
Thank you for taking the time to share the details of your recent visit to the Econo Lodge Inn & Suites. We strive to provide a full-value experience for all of our guests and are delighted to hear we succeeded. We would love to see you again in the future so we can provide you with another fantastic stay at our hotel!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and quiet. Central location. Colourful locals. Good breakfast. Friendly staff including the CEO.
Stayed 2 nights in Feb 2020
Response from SM on 23 Feb 2020
Thank you for your perfect rating and review! We are so happy to hear you enjoyed your stay at the Econo Lodge Inn & Suites, from the central location to complimentary breakfast! We look forward to welcoming you back for another 5 star stay!

2/10 Terrible

Peter

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Front Desk on 21 Feb 2020
Thank you for the review. As much as we like positive reviews, we really love negative ones since we are given the opportunity to improve our service. We'll be looking into what may have led to your 'terrible' experience and make the appropriate adjustments. Thanks again..

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing. Beds were just a bit small. We requested a queen and found it a really tight fit when we have a queen back at home.
Stayed 1 night in Feb 2020
Response from Jacob on 19 Feb 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Everyone was so friendly. Ioved it there.
Stayed 1 night in Feb 2020
Response from SM on 19 Feb 2020
Thank you for your perfect rating Tasha! We are pleased to hear you enjoyed your stay at the Econo Lodge Inn & Suites, especially our friendly staff! We would love to see you again in the future so we can provide you with another fantastic stay at our hotel!

8/10 Good

Kirt, LeRoy SK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy waking distance to all the amenities they we were looking forward to enjoying. The rooms were clean and comfortable Nd the staff were very accommodating to our needs!
Stayed 2 nights in Feb 2020
Response from Anson on 16 Feb 2020
Hi Kirt, Thank you for your rating and review at Econo Lodge Inn & Suites! We would love to see you again in the future so we can provide you with another fantastic stay at our hotel!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it wasnt a lot of traffic in the area but was still close to all the amenities. I wasnt impressed with the breakfast. It was supposed to be a full breakfast but was only a small continental
Stayed 1 night in Feb 2020
Response from SM on 14 Feb 2020
Thank you for your perfect rating of your stay at the Econo Lodge Inn & Suites! We are pleased you enjoyed our convenience location and will pass on your feedback on the breakfast to our staff for consideration. We hope you visit us again soon!

6/10 Okay

Lydia, Ottawa

Liked: Cleanliness, staff & service
Fine for an inexpensive place, nice that they provide a continental breakfast. Noise from hallways very loud in your room. No robes, but shower was nice. Products provided aren't great so I'd recommend bringing your own toiletries. No parking on site, have to walk about a block. A cool free garden is next to the hotel you can walk through all year round.
Stayed 1 night in Feb 2020
Response from SM on 10 Feb 2020
Hi Lydia, Thank you for finding the time to share the details of your recent visit to the Econo Lodge Inn & Suites. We appreciate you highlighting areas for improvement and we will pass them on to our team to ensure that we are making the positive changes needed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you!

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from SM on 3 Feb 2020
Thank you for your rating of the Econo Lodge Inn & Suites, Angela!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Check in was a GREAT experience. VERY friendly staff. Quick check in and staff helpful with directions etc. Rooms very clean and well stocked.
Stayed 1 night in Jan 2020
Response from SM on 24 Jan 2020
Thank you for your perfect rating and review. We are so pleased to hear you enjoyed your stay. We aim to provide exemplary customer service and are so happy to hear you felt comfortable at our property. We do hope you will stay with us again on your next visit to the area. Thank you!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from SM on 24 Jan 2020
Thank you for your rating of the Econo Lodge Inn & Suites! We do hope you will stay with us again on your next visit. Thank you!

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from SM on 22 Jan 2020
Hi Heather, Thank you for your rating of the Econo Lodge Inn & Suites. We do hope you will stay with us again on your next visit. Thank you!

4/10 Poor

Gurdev

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from SM on 22 Jan 2020
Hi Gurdev, Thank you for your rating of the Econo Lodge. We do hope you will stay with us again on your next visit. Thank you!

4/10 Poor

Verified traveller

Stayed 5 nights in Dec 2019
Response from SM on 22 Jan 2020
Thank you for your rating. We do hope you will stay with us again on your next visit. Thank you!

10/10 Excellent

DJBIZ, Sault Ste. Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated room in a prime downtown location for a great price.
Stayed 1 night in Jan 2020
Response from SM on 19 Jan 2020
Thank you for your perfect rating and review, DJBiz! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit to Toronto!

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020
Response from SM on 19 Jan 2020
Thank you for your rating of the Econo Lodge Inn & Suites. We do hope you will stay with us again on your next visit. Thank you!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, quiet location. Easy to find. Close to subway , good eating places and shopping.
Stayed 1 night in Jan 2020
Response from SM on 17 Jan 2020
Thank you for your rating and review of the Econo Lodge Inn & Suites Downtown! We are so pleased to hear you enjoyed the location and we hope you will stay with us again on your next visit. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from SM on 14 Jan 2020
Thank you for your rating of the Econo Lodge Inn & Suites. We do hope you will stay with us again on your next visit. Thank you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced accommodation in the area is scarce and this place does well with the existing building. Staff was excellent.
Stayed 2 nights in Jan 2020
Response from SM on 13 Jan 2020
Thank you for taking the time to review us! We are so pleased to know that you enjoyed the space and the staff. We do appreciate your choosing the Econo Lodge Inn & Suites Downtown for your visit and hope you will stay with us again. Thank you!

10/10 Excellent

Jen, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms great rates ! Third time staying there and it will be my next stay also !
Stayed 1 night in Jan 2020
Response from SM on 12 Jan 2020
Hi Jen! Thank you for taking the time to review us! We are so pleased to know that you enjoyed the space and the staff. We do appreciate your choosing the Econo Lodge Inn & Suites Downtown for your visit and look forward to your return. Thank you!

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from SM on 7 Jan 2020
Thank you for your perfect rating and review of the Econo Lodge! We look forward to your return on your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great lo
Stayed 3 nights in Dec 2019
Response from SM on 5 Jan 2020
Thank you for your perfect rating and review of the Econo Lodge Inn & Suites! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit!

6/10 Okay

Pam

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Front Desk, Econolodge on 3 Jan 2020
Thanks so much for taking the time to share your experience with us. If you could, please let us know how we can improve our service to you in the future. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Front Desk, Econolodge on 3 Jan 2020
Thanks so much for taking the time to give us feedback. If you could, let us know how we can improve our service to you in the future. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from SM on 22 Dec 2019
Thank you for your rating of the Econo Lodge Inn & Suites!

2/10 Terrible

Elaine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jacob on 12 Dec 2019
Thank you for your rating. We apologize for any inconvenience you experienced during your stay.

8/10 Good

RebeccaH, Acton, ON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nicely upgraded! Staff was helpful, quick and freindly. Awesome little breakfast added into the price as well
Stayed 1 night in Dec 2019
Response from Jacob on 9 Dec 2019
Thank you for staying with us. Hope you stay again next time you visit Downtown Toronto.

8/10 Good

Dean, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to crash after a concert price is right
Stayed 1 night in Dec 2019
Response from Jacob on 9 Dec 2019
Thank you for your review and rating. Hope to see you next time you visit Toronto.

10/10 Excellent

Kanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend by scoring
Stay at econolodge is over all good hotel service is excellent all staff were very friendly everything needs is near or short distance .by location I recommend this hotel to fist visitors of Toronto, there is one deficiency which I noticed that The breakfast is not likely for most of visitors so hotel management must include more in breakfast anyway overall scoring is 8 during our stay Thanks
Stayed 10 nights in Nov 2019
Response from SM on 8 Dec 2019
Hi Kanta, Thank you for taking the time to review us! We are so pleased to know that you enjoyed the location and the staff. We do appreciate your choosing the Econo Lodge Inn & Suites Downtown for your visit and hope you will stay with us again. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from SM on 6 Dec 2019
Thank you for your perfect rating and review of the Econo Lodge Inn & Suites! We look forward to your return on your next visit!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
great place, nice staff, very well run, super location, would recommend highly
Stayed 3 nights in Dec 2019
Response from Jacob on 6 Dec 2019
Hi Jean. Thank you for taking the time to give us an excellent review! We are so pleased to know that you enjoyed and like the space, location and the staff. We do appreciate you choosing Econo Lodge Inn & Suites Downtown for your visit and hope you will stay again with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from SM on 4 Dec 2019
Thank you for your rating of the Econo Lodge Inn & Suites!!

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Week in Tronno
Basic but fine. Only issue was door didn’t always lock, fixed once reported though !
Stayed 6 nights in Nov 2019
Response from SM on 3 Dec 2019
Hi Martin, Thank you for your rating and review of the Econo Lodge Inn & Suites. We are so pleased to hear your stay was enjoyable and we will be sharing your comments with our staff. We do hope you will stay with us again on your next visit. Thank you!

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced hotels, those under a hundred dollars per night, are hard to find in downtown Toronto. In that context, EconoLodge is outstanding. It is not big on amenities beyond a simple but sufficient complimentary breakfast, but our room was large, the bed super-comfy, the bathroom clean and well-stocked with soap, shampoo, and conditioner, and the shower was hot with great water pressure. Our room faced Jarvis Street but was quiet all night long. Happy to recommend this hotel to those who want simple, value-oriented accommodations.
Stayed 2 nights in Nov 2019
Response from SM on 3 Dec 2019
Hi Don, Thank you for your perfect rating and review of the Econo Lodge Inn & Suites! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit!

10/10 Excellent

Joan, Toronto, Ontario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property is located close to Ryerson and close to the Eaton Centre.
Stayed 1 night in Nov 2019
Response from Jacob on 2 Dec 2019
Thank you for your rating and feedback. We are glad that you enjoyed your stay with us.

8/10 Good

Farasat

Liked: Staff & service, room comfort
Stayed 5 nights in Nov 2019
Response from SM on 29 Nov 2019
Hi Farasat, Thank you for your rating of the Econo Lodge Inn & Suites. We do hope you will stay with us again on your next visit. Thank you!

6/10 Okay

Giancarlo

Liked: Staff & service
Stayed 4 nights in Nov 2019
Response from SM on 26 Nov 2019
Hi Giancarlo, Thank you for your rating of the Econo Lodge Inn & Suites. We do hope you will stay with us again on your next visit. Thank you!

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
There's no parking and area is very dirty. Lots of homeless everywhere. Next street over is a nightmare. Not full breakfast as advertised, just toast and cereal, (I'm gluten free). Booked because I can usually get eggs and protein at a full breakfast. Rooms were small but clean and comfy bed.
Stayed 1 night in Nov 2019
Response from SM on 26 Nov 2019
Hi Heather, Thank you for your comments on your stay at the Econo Lodge Inn & Suites. We do appreciate your honest feedback and we will be taking up these issues with our staff to make improvements. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you!

2/10 Terrible

Rick

Travelled with family
Stayed 1 night in Nov 2019
Response from Jacob on 20 Nov 2019
Thank you Rick.