Nice staff, although none of them speak english, they tried their best to translate everything through the use of an ipad. We were there during the typhoon and they did their best to accommodate our needs including calling other hotels closer to the airport to check availability as well as making reservations and calling taxis to take us to those hotels later on. Overall, a nice place to stay, but a little bit far away from everything else. There's a Lawson Convenience store down the street and an outlet mall two blocks away. Rooms are clean and everything in the room works fine.